Assessing the impact of multi-purpose community organisations:

do we have a problem here?

Leila Baker, Institute for Voluntary Action Research

Lucy Heady, New Philanthropy Capital

Outline

• Observations about the problem

• What we did

• What we found

• Will we solve the problem?

Observations

• Multi-purpose organisations

• Impact, not outcomes

• Meanings

What we did

• Aims

• Why NPC and IVAR came together

• Collaboration

• Structure

• 4 approaches to impact assessment

What we found

HISTORIES

RICH PICTURE

OF CHARAC-TERISTICS

HOW WE DESCRIBE

THEDIFFERENCE

WE MAKE

EXAMPLESOF THE

DIFFERENCEWE MAKE

THEMESOF

INQUIRY

Will we solve the problem?