Ascendas Centralized Carpark

Electronic System

(User Guide)

Ascendas Services Pte Ltd

Tenant Portal - (Tenants will login via Tenant Portal)

Tenant Portal – Select “Season Parking”

Dashboard – (Main menu for selection )

Dashboard – (Main menu for selection )

Message

Display latest transactions carried out

by user. (e.g. Payment or change in IU)

What’s New

General updates to all users

Function Tabs

User selects functions

available from the system

Tariff Entitlement

Display of tenants

entitlement records

Account Details

Listing of the vehicles details registered

Dashboard – (Main menu for selection )

Function Tab (Application)

User to select Application for

New season application

Application

Function Tab (Application)

User to select from

dropdown list for the site to

apply for season parking

Application

Function Tab (Application)

User to fill up details before

proceed for payment.

Dashboard – (Main menu for selection )

Function Tab (Termination)

User to select termination

for vehicle termination

Termination

Function Tab (Termination)

Selects vehicle for

termination from dropdown

list and indicates the

effective start month.

Dashboard – (Main menu for selection )

Function Tab (Suspension)

For suspension of season

parking. Giro deduction will

not be carried out once

system detects user was

suspended for season

parking.

Suspension

Function Tab (Suspension)

Suspension can only be

carried out maximum up to

3 months per submission.

User to login again for any

further extension.

Dashboard – (Main menu for selection )

Function Tab (Entitlement

Assignment)

This allows tenant to assign

their entitlement allocation

to individuals / subsidiary.

Assignment to individual /

company by tenant via the

customer reference no.

Entitlement Assignment

Dashboard – (Main menu for selection )

Function Tab (Renewal)

Renewal of season parking

tab

Renewal

Function Tab (Renewal)

Selection of vehicles to be

renewed by putting a tick in

the check box

Dashboard – (Main menu for selection )

Function Tab (Transaction

History)

To reflect previous

transactions records.

Tenants may download the

receipt / tax invoice from

this function

Transaction History

Function Tab (Transaction

History)

Selection of transaction

history to view by selecting

the date from and date to.

Dashboard – (Main menu for selection )

Function Tab (Giro

Application Status)

Applicable for user to

a) Download Giro Form

b) View Giro Status

Giro Status

Function Tab (Giro

Application Status)

User to view Giro status

Dashboard – (Main menu for selection )

Function Tab (Notice of

Payment )

Allows user to download,

save or print notice of

payment.

Notice of Payment

Dashboard – (Main menu for selection )

Function Tab (Driver Profile)

Allows user to update driver

profile.

Driver Profile

Function Tab (Driver Profile)

Free text box for editing

Dashboard – (Main menu for selection )

Function Tab (Billing and

Contact Profile)

Allows user to update

company details

Billing and Contact Profile

Dashboard – (Main menu for selection )

Function Tab (Change of

Vehicle And IU)

Allows user to change

vehicle or IU no. System had

been interfaced with the

gantry system. Any update

will take effect on the day

itself.

Change IU

Function Tab (Change of

Vehicle And IU)

Allows user to change

vehicle or IU no. System had

been interfaced with the

gantry system. Any update

will take effect on the day

itself.

Dashboard – (Main menu for selection )

Function Tab (Relationship

Tagging )

User may do a tagging for

their subsidiary via customer

reference no. This will

establish a relationship with

the tenant at the same time

allows the subsidiary to

make payment via cheque.

Relationship Tagging

Thank you