FIDM’s program review:steps toward internal and
external transparency
APRIL 2014
Presented by Andrea Helekar & Veronica
Gonzalez
Know Thyself!
Well-known quotation by Socrates. Program Review: A voyage of discovery, self-knowledge, and growth. Smart Design.
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Program Review Timeline
Milestones DatesComprehensive Program Review was initiated for all Academic Programs.
April 2009 - October 2009
Comprehensive Program Review was expanded to Student Services.
April 2010 – October 2010
Comprehensive Program Review was expanded to Operational Services.
April 2011 – October 2011
Institution-wide evaluation of Program Review was initiated.
January 2013 – March 2013
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Methodology
Four Populations and Research Instruments
Interviews with Administrators.Focus groups with Academic Chairs and Student Services Managers.Faculty surveys.Archived IPEDS and Student Campus Climate Survey Data.
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Questions
Question 1: Has Program Review had any impact on the college’s culture?
If so, in what areas?Question 2: Has Program Review has any impact on the colleges processes and procedures.
If so, in what areas?Question 3: In your opinion have these changes been beneficial or detrimental?APRIL 2014
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Answers
Yes! Yes! Beneficial!Program Review has been transformational across the institution.High level of agreement across the various populations… but we like to let our students speak for us.
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Five Years of Longitudinal Data: Student Satisfaction
Overall, my classes have challenged me.
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2008 2009 2010 2011 20123.443.453.463.473.483.493.5
3.513.523.533.54
3.47
3.5 3.513.52
3.53
Aver
age
Ratin
gs
Year
Five Years of Longitudinal Data: Student Satisfaction
My FIDM experience has met my expectations
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2008 2009 2010 2011 20123.1
3.15
3.2
3.25
3.3
3.35
3.4
3.45
3.5
3.24
3.34 3.36
3.443.45
Aver
age
Ratin
gs
Year
Five Years of Retention Data
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Post-Program Review Retention
Pre-Program Review Retention
2008 2009 2010 2011 201266%
68%
70%
72%
74%
76%
78%
70%
71%
73%74%
76%
Rete
ntio
n Ra
te
Perc
enta
ge
Year
Five Years of Graduation Data
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Pre-Program Review Graduation Rates
Post-Program Review Graduation Rates
2008 2009 2010 2011 201254%
55%
56%
57%
58%
59%
60%
56%
58% 59%59% 59%
Grad
uatio
n R
ate
Perc
enta
ge
Year
Other Findings
All populations agreed that Program Review has been transformational and generally beneficial
Curricular developmentFaculty rolesEmployee empowermentAcademic freedomEmployee involvement in decision-making
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Surprises!
An unexpected result (not listed on any of the assessment instruments) but appeared in the data from all groups … COMMUNICATION TRANSPARENCY
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Closing the Loop: Using the Results
Closing the LoopAdopted a six year cycle for comprehensive program reviewDesigned and implemented an annual summary report for use in the years a comprehensive review is NOT requiredRedesigned the program review workbook to eliminate redundancy
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Snap Review
Answer the following question…
Reflect upon program review in your institution, what is the single most important benefit?
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Snap Review
Now let’s share !
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Just for Fun
Complete the following task…
Select appropriate words for the acronym PR other than• Program Review• Public Relations • (examples: Pertinent Results, Purely
Reflective, Practical Recommendations, etc.)
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Just for Fun
What’s your answer?
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Questions?
APRIL 2014
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