Leverage the “Cloud”Breakfast & Learn

Why enCompass?

We provide strategic insight that enables executives and leadership teams to make confident decisions in matters regarding IT.

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At enCompass, we help our clients navigate their businesses with confidence.For Executive and

Leadership Teams:For IT Operations:

We then take a comprehensive approach to IT operations so our clients feel confident that IT is under control.

What makes us different?

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What truly sets us apart from the rest, in our client’s eyes, is living our Core Values and our pledge to you, The Exceptional Client Experience.Core Values:

1. Be Accountable, Take Ownership

2. Uncompromising Quality

3. Exceptional Communication

4. Continuous Improvement & Personal Development

5. Recognize the True Value in Everyone

6. Relationships Come Before Business

Service Vision:

To be the “breath of fresh air” missing from IT services.

At each interaction point, you can expect:

1. Ownership2. Clear

Expectations3. Friendly &

Personable Service

4. Bigger Picture Reference

Exceptional Client Experience:

A Comprehensive Set of Core Capabilities

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Our services help businesses and organizations better utilize technology to support their goals so they can concentrate on what they do best.

A managed IT service – Outsource all or part of your business’s IT operation.

With this service, our team becomes your team, a part of who you are and a part of where you’re going.

Our systems and support engineering teams make their daily work by carefully crafting and implementing the best technologies to support your company’s IT strategy.

Let our team of experts help you make sense out of chaos.

Our team is skilled at affectively aligning IT with your mission and objectives while also set in down-to-earth budgetary realities.

AutoPilot©Business-Technology Leadership

Project Mgmt. & Implementation

A Comprehensive Set of Solutions

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Our solution’s were developed with a sole agenda: You. To help you navigate your business with more confidence.

A managed IT service – Outsource all or part of your business’s IT operation.

With this service, our team becomes your team, a part of who you are and a part of where you’re going.

We’ve partnered with the best in the industry to provide a full-scale set of cloud-based services: data backup, systems recovery, email, collaboration, and application hosting at an affordable price.

This service allows our team the opportunity to fully immerse ourselves in your company’s mission and objectives, current challenges, workflows, processes, people, and existing IT environment in order to develop a strategic plan for IT.

AutoPilot©Navigational Assessment©

enCompass Cloud Services

About the Presenters

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Matt WilhelmPartner – Business Development & Business Administration

Business technologist focusing on practices and processes.mwilhelm@encompassgroupllc.comTwitter @mattecleScott ReidPartner – Client Delivery and Operations

Business technologist focusing on strategy and on the application of technology.sreid@encompassgroupllc.com

Guiding Questions• Why are we here?• What is cloud

computing?• Why does it

matter?• What are its

benefits?• What business

goals can it enhance?

• Are there risks to cloud computing?

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Why are we here?• We’ve all heard the term cloud

computing and are wondering if it can benefit our business.

• enCompass has developed roadmaps for new and existing clients for the smart adaptation of cloud computing and has learned a thing or two along the way, and we want to share our knowledge with you.

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In November 2011 according to a KPMG survey, around 81% of executives surveyed said that their companies were either evaluating cloud services, planning a cloud implementation, or had already implemented a cloud strategy.

First though, what is cloud computing?

A general term for anything that involves delivering hosted services over the internet. Categorized:

1. Software-as-a-Service (SaaS)

2. Platform-as-a-Service (Paas)

3. Infrastructure-as-a-Service (IaaS)

Inspired by the obligatory puffy cloud we’ve been drawing for years.

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Here it is. The

“cloud”.

Broad Categorization of Cloud Types

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Wait...

Broad Categorization of Cloud Types

• Software-as-a-Service (SaaS): Most popular. Subscription based software (on-demand). Think Salesforce.com. Most of this morning will focus here.

• Platform-as-a-Service (PaaS): Cloud-based or hosted platform environment on which to develop completely custom software.

• Infrastructure-as-a-Service (Iaas): Host your own equipment at a managed datacenter.

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Let’s try this again.

Cloud Types Audiences

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SaaS

PaaS

IaaS

End Users.

Application Developers.

Network Architects.

Maybe You’re Already Using…

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A SaaS Comparison

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Feature Traditional Client/Server

Cloud-Based Software Delivery

Hardware Need to deploy your own server and database environment per software specifications.

No core hardware needed (servers, tape backup unit or backup drives)

Software Software needs to be installed on each machine accessing the system.

Sometimes software is needed but oftentimes software is made available securely through any web browser.

Remote Accessibility

With additional hardware and/or softare (VPN, terminal server, etc.)

Inherent in public cloud offerings, can be customized with hybrid and private clouds.

Security & Backups

Need to concern yourself with the securitization of the environment as well as how data is protected.

SaaS providers maintain all security and backups. Some more complicated environments require a joint effort for securitization. Backups are usually handled through the provider though.

Bottom Line Benefit

You can focus more on the smart adaptation and value derived from software instead of just getting it deployed.

There are Many Benefits

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Many benefits. And one big one.Accessibil

ity to the masses

Rapid deployme

nt.

Scalability.

Ubiquitous access.

Reduced cost /

reduced cap-ex.

Reduced operating expenses

.

You can focus more on the smart adaptation and customization of software for your business – and less on just simply getting it deployed.

Third party

ownership.

Managed operation

s.

Cloud.

Public, Private and Hybrid Clouds• A public cloud service includes most

SaaS models. It has low barriers to entry combined with the least flexibility and customization possibilities.

• A private cloud is more costly but solves many company’s security concerns, especially if they’re highly regulated.

• A hybrid cloud combines the best of both worlds. Uses shared resources of public cloud offerings and private (or internal) resources where needed either from a security, feasibility, or customization requirement.

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Business Goals

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Here are some common business goals that cloud computing can enhance… let’s explore how.

• Reduce Cost

• Introduce New Functionality & Efficiency

• Improve Accessibility

• Be More Disaster Resistant

Reduce Cost

• Cloud services have a lower price point of entry.

• Cloud services require less internal infrastructure and thus less operational expense to operate (server maintenance and support, energy, hardware costs, service plans, and on and on).

• Scalability without complications; let others worry about it.

• Example Route: convert from a traditional client/server environment to a SaaS model.

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The most common reason clients engage us on cloud computing – reduce cost or achieve more with less.

Cost / Control Continuum

Generally speaking, as with most things in life, the less something costs the less control you have over that thing. Conversely, the opposite is true. When thinking about the cloud, control often times correlates with security or a company’s risk tolerance.

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Along the line of reduced cost, remember to consider the traditional cost vs. control continuum.

Cost Control

Introduce New Functionality & Efficiency

• Cloud services oftentimes offer a cost-per-user or pay-as-you-go model for software or platforms that used to require significant investment.

• Different size companies can benefit. Small companies may have not been able to afford a mail and collaboration platform but can now. Mid-sized companies may have stretched to afford a CRM system but can easily afford a cloud-based solution. Even ERP packages are moving to cloud-based models with varying entry-points.

• Many industry-specific applications are now offering hosted models.

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Many companies can now introduce technology solutions that were at one time cost prohibitive.

Examples…

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Improve Accessibility

• Smartphones and tablets are changing the way we work.

• Most services are web-based.

• Cloud-based offerings (especially public cloud offerings) oftentimes have an iPhone or Android app available as well as tablet operating systems too.

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More and more organizations are demanding that their software tools work where they do – in the office, at home, and on the road.

Be More Disaster Resistant

• Cloud-based software delivery models leave the disaster preparedness planning to the professionals (as long as the cloud service is reputable and offers a written SLA)

• Many companies are replacing their aging tape-based or hard drive-based backups solutions with cloud-based solutions.

• Some cloud-based solutions even integrate environment mirroring features using virtualization technology.

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Some companies are integrating cloud solutions into their disaster preparedness strategy.

Is cloud-computing all sunshine and lollipops?

• Cost vs. Control continuum• Storage of your confidential information will

reside in the cloud (a datacenter, hosting provider, or other third party) instead of on your local network.

• It’s important to consider the securitization of your data.

• Partner only with reputable providers, consider other companies on their solutions.

• Make sure your contract balances responsibility and clearly spells out steps taken to ensure the confidentiality of your data. Seek a professional if in doubt.

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It sounds like there are many benefits to cloud-computing. Are there any downsides?

Case-in-Point

• A mobile document and service workflow solution for a major northeast Ohio plumbing contractor using iPads.

• Hosted Microsoft Exchange solution for a northeast Ohio marketing firm.

• enCompass Recovery Cloud services for (now) five of our AutoPilot clients.

• Cloud services for non-profits 501(c)3s. Limitations.

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Let us share with you a couple examples of how we’ve helped our clients leverage the cloud.

enCompass Cloud Services

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We’ve partnered with the best in the industry to develop a complete set of cloud-based services.

Your environment.

Safe, accessible, & secure.

enCompass Recovery Cloud©

A suite of cloud-based data protection, disaster preparedness, and full-scale recovery services.

Additional Cloud-Based Services

Application hostingHosted Microsoft Exchange™Hosted Microsoft SharePoint™Hosted Microsoft Office™Hosted Microsoft collaboration

www.encompassgroupllc.com

@encompasscle

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