Download - American Society for Quality (ASQ) certifications Overview

ASQ Certifications Overview

Kush Shah

Board of Directors, ASQ

[email protected]

What is ASQ Certification?

A formal recognition by ASQ that an individual has

demonstrated a proficiency within, and comprehension of, a

specified Body of Knowledge at a point in time.

• Internationally accepted and recognized

• 17 various certification programs from basic to advanced

• Recognition of excellence for 44 years

• Certified over 120,000 individuals globally

• Endorsed by over 125 corporations

Key Benefits

Key Benefits to Members:

• Gain new skills and upgrade proficiency

• Source of professional and personal pride

• Investment in career

Key Benefits to Organizations:

• Investment in the company’s future

• Perfect and share new techniques in the workplace

• Knowledgeable employees that assure product / service quality

History of Certification

1968 - Certified Quality Engineer (CQE)

1970 - Certified Quality Technician (CQT)

1972 - Certified Reliability Engineer (CRE)

1984 - Certified Quality Inspector (CQI)

1987 - Certified Quality Auditor (CQA)

1995 - Certified Manager of Quality/Org. Excellence (CMQ/OE)

1996 - Certified Software Quality Engineer (CSQE)

2000 - Certified HACCP Auditor (CHA)

2001 - Certified Quality Improvement Associate (CQIA)

Certified Six Sigma Black Belt (CSSBB)

2002 - Certified Biomedical Auditor (CBA)

2004 - Certified Calibration Technician (CCT)

2005 - Certified Quality Process Analyst (CQPA)

2006 - Certified Six Sigma Green Belt (CSSGB)

2009 - Certified Pharmaceutical GMP (CGPG)

2010 - Certified Six Sigma Master Black Belt (CSSMBB)

2015 – Certified Six Sigma Yellow Belt (CSSYB)

5

• Spanish - CQE, CQA, CQT, CQIA, CQPA,, SSBB, SSGB

• Mandarin - CMQ/OE, CQE, SSBB, CQIA, SSGB, CRE

• Korean - CRE, CQE

• Portuguese – CQE, CQA, SSBB, CMQ/OE

Translated Exams – As a Result of Growth

New

Certification Test Specifications

Workshop

Item-Writing

Workshop

Item-Review

Workshop

Exam-Review

Workshop

Review

Camera-Ready

Version

Administer Exam

Item Analysis

& Scoring Changes

Score and

Notify CandidatesCut-Score Study

Body of Knowledge (BOK)

published for Exam

Preparation

Job

Analysis

Workshop

Exam Development Process

Every 5 years

• ASQ uses ISO 17024 to develop our programs

• Involves 64 Subject Matter Experts for first examination

• After first administration additional workshops may be

required to ensure appropriate number of questions in the

exam bank:

– Item Writing

– Item Review

• Prior to each administration:

– Exam Review

• Utilizes customer feedback as well to continuously improve

the process and examinations

• BoK reviewed every five years


• Ensures reliability - Is the behavior being measured

consistently? Consistency is based on:

– Test Length

– Consistency in Test Administration

– Clarity of Questions

– Appropriateness of Questions

• Ensure validity - Evidence that the test is measuring what

it says it will measure.

– Test Specifications

– Body of Knowledge (BOK)

– Test Question Classification

– Reference Text & Rationale


• BOK:

– Auditing Fundamentals (10 Questions)

– Auditing and Inspection Processes (24 Questions)

– Biomedical Quality Management System

Requirements (47 Questions)

– Technical Biomedical Knowledge (40 Questions)

– Quality Tools and Techniques(14 Questions)

• Exam Duration: 4 hours

• Exam Format: 135 multiple-choice questions.

• Exam Fee: $419 (ASQ Members: $269)

• Exam Dates: 1st Saturday of March and October

• Education and / or Experience: 5 years

Certified Biomedical Auditor (CBA) Overview

• BOK:

– General Metrology (35 Questions)

– Measurement Systems (22 Questions)

– Calibration Systems (33 Questions)

– Measurement Uncertainty and Applied Math (20

Questions)

– Quality Systems and Standards (15 Questions)


• Exam Format: 125 multiple-choice questions .


• Exam Dates: 1st Saturday of June and December


Certified Calibration Technician (CCT) Overview

• BOK:

– HACCP Systems (22 Questions)

– HACCP Principles (21 Questions)

– Implementation and Maintenance of HACCP Systems (14

Questions)


– Audit Process (36 Questions)

– Auditor Competencies (13 Questions)

– Quality Tools and Techniques(12 Questions)






Certified HACCP Auditor (CHA) Overview

• BOK:

– Leadership (25 Questions)

– Strategic Plan Development and Deployment (18 Questions)

– Management Elements and Methods (30 Questions)

– Quality Management Tools (30 Questions)

– Customer-Focused Organizations (17 Questions)

– Supply Chain Management (15 Questions)

– Training and Development (15 Questions)


• Exam Format: two-part examination - 150 multiple-choice questions

and two constructed-response (essay) questions.

• ASQ Detroit Section Exam Preparation Class Fee: $400 (includes

primer and handouts)




Certified Manager of Quality / Org. Excellence (CMQ/OE)

Overview

• BOK:

– Regulatory agency Governance (15 Questions)

– Quality Systems (30 Questions)

– Laboratory Systems (20 Questions)

– Infrastructure: Facilities, Utilities, Equipment(18 Questions)

– Materials and Supply Chain Management (15 Questions)

– Sterile and Non Sterile Manufacturing System (25 Questions)

– Filling, packing, Labeling (17 questions)

– Product Development and Technology Transfers (10 questions)






Certified Pharmaceutical GMP (CPGP) Overview

• BOK:


– Audit Process (42 Questions)

– Auditor Competencies (25 Questions)

– Audit Program Management and Business

Applications (30 Questions)

– Quality Tools and Techniques (26 Questions)






Certified Quality Auditor (CQA) Overview

• BOK:

– Management and Leadership (15 Questions)

– The Quality System (15 Questions)

– Product and Process Design (25 Questions)

– Product and Process Control (32 Questions)

– Continuous Improvement (30 Questions)

– Quantitative Methods and Tools (43 Questions)






Certified Quality Engineer (CQE) Overview

• BOK:

– Technical Mathematics (20 Questions)

– Metrology (30 Questions)

– Inspections and Tests (30 Questions)

– Quality Assurance (20 Questions)






Certified Quality Inspector (CQI) Overview

• BOK:

– Quality Basics (25 Questions)

– Teams (25 Questions)

– Continuous Improvement (50 Questions)






Certified Quality Improvement Associate (CQIA) Overview

• BOK:

– Quality Concepts and Tools (22 Questions)

– Problem Solving and Improvement (22 Questions)

– Data Analysis (33 Questions)

– Customer Supplier Relations (15 Questions)

– Corrective and Preventive Actions (8 Questions)






Certified Quality Process Analyst (CQPA) Overview

• BOK:

– Quality Concepts and Tools (22Questions)

– Statistical Techniques (18 Questions)

– Metrology and Calibration (17 Questions)

– Inspection and Tests (23 Questions)

– Quality Audits (11 Questions)

– Corrective and Preventative Actions (9 Questions)






Certified Quality Technician (CQT) Overview

• BOK:

– Reliability Management (18 Questions)

– Probability and Statistics for Reliability (27 Questions)

– Reliability in Design and Development (26 Questions)

– Reliability Modeling and Predictions (22 Questions)

– Reliability Testing (24 Questions)

– Maintainability and Availability (15 Questions)

– Data Collection and Use (18 Questions)






Certified Reliability Engineer (CRE) Overview

• BOK:

– General Knowledge (16 Questions)

– Software Quality Management (26 Questions)

– System and Software Engineering Processes (27

Questions)

– Project Management (24 Questions)

– Software Metric and Analysis (24Questions)

– Software Verification and Validation (27 Questions)

– Software Configuration Management (16 Questions)






Certified Software Quality Engineer (CSQE) Overview

• BOK:

– Organizational- wide Planning and Deployment (12 Questions)

– Organizational Process Management and Measures (10 Questions)

– Team Management (18 Questions)

– Define (20 Questions)

– Measure (25 Questions)

– Analyze (22 Questions)

– Improve (21 Questions)

– Control (15 Questions)

– Design for Six Sigma (7 Questions)





• Education and / or Experience: 2 completed projects or 3 years

1 completed project

Certified Six Sigma Black Belt (CSBB) Overview

• BOK:

– Six Sigma and Organization (15 Questions)

– Six Sigma- Define (25 Questions)

– Six Sigma – Measure (30 Questions)

– Six Sigma – Analyze (15 Questions)

– Six Sigma – Improve and Control (15 Questions)






Certified Six Sigma Green Belt (CSSGB) Overview

• BOK:

– Enterprise- wide Planning and Development (25 Questions)

– Cross Functional Competencies (15 Questions)

– Project Management (15 Questions)

– Training Design and Delivery(15 Questions)

– Mentoring Responsibilities (10Questions)

– Advanced Measurement Methods and Tools ( 25 Questions)


• Exam Format: two-part examination - 100 multiple-choice questions

and performance based assessment.

• Portfolio Review Fee: $650 (ASQ member $495)



• Education and / or Experience: 5 years as a SSBB or MBB or

10 completed SSBB projects and an approved Portfolio Review

Certified Six Sigma Master Black Belt (CSSMBB)

Overview

• BOK:

– Six Sigma Fundamentals (21 Questions)

– Define phase (12 Questions)

– Measure Phase (15 Questions)

– Analyze Phase (15 Questions)

– Improve and Control Phase (12 Questions)





• Education and / or Experience: 1 year

Certified Six Sigma Yellow Belt (CSSYB) Overview

CQE

CQA

CQT

CMQ/OE

CQI

CSSBB

CRE

CSQE

CQIA

SSGB

CCT

CHA

CQPA

CBA

CPGP

MBB

63,293

48,347

24.799

17,885

14,622

16,056

10,594

6,767

10,621

12,135

2,235

1,424

1,907

1,307

389

80

Certifications issued as of October 2014

• Experience requirement will be waived (only one of these

waivers may be claimed):

– Diploma from a technical or trade school—one year

will be waived

– Associate degree—two years waived

– Bachelor’s degree—four years waived

– Master’s or doctorate—five years waived

Experience Requirement Waivers

• Recertification verifies that you have maintained

the same knowledge level you demonstrated

when you originally passed the exam

• 18 RU credits required over three years. Credits

earned through:

– Employment

– Professional Development

– Education

– Society Involvement

– Certifications

– Publishing

Recertification