13 March 2020
RO COVI General advice
How does it spread? You can pick up coronavir us from:
• Touching an infected
surface or obj ect. The
virus can enter your body
when you touch your
nose, mouth and eyes.
• Very cl ose contact
(1-2 metres) with a
sick patient.
For more information: www.westerncape.gov.za/coronavirus
Western Cape Government
H ea I t h
What is COVID-19? A respiratory illness similar to flu (cough,
fever, fatigue & aching body/muscles). More
commonly than flu, it can become severe
causing viral pneumonia (difficulty breathing).
4 out of 5 people will have a mild illness
and recover without treatment. The elderly
and those with underlying health conditions
have increased risk of severe ill ness. Cases in
children are rare.
13 March 2020
What if I develop symptoms?
When should I be concerned that I may have COVID-19? Only suspect COVID-19 if you have a fever with a cough or shortness of breath AND have in the last 14 days:
a) travelled internationally or to an area where COVID-19 is actively spreading from person-to- person in the community
OP
b) had close contact with a confirmed or suspected case of COVID-19
For more information: www.westerncape.gov.za/coronavirus
What should I do if I think I have COVID-19? • Do not panic.
• First, phone General Public Hel pline O8OO 029 999 and follow their advice.
• Stay home, except to get medical care as directed by the helpline. Do not go to work,
school, or public areas. Avoid using public transport or taxis.
• Rest, ensure you drink plenty of fluids and use medications (like paracetamol) as needed to
reduce fever and/or pain.
• Avoid close contact with those who are sick. When in contact with others, wear a mask if available.
• Avoid sha ring dishes, drin king glasses, cups, eating utensils, towels, or bedding — after using
these, wash them well.
• Use strict prevention measures listed on the other side of this leaflet.
• Only discontinue home isolation in consultation with helpline/healthcare provider (usually 14 days).
Western Cape Government
Heatth
What are the symptoms of COVID-19? • The more common symptoms of
COVID-19 are the same as fl u and include: fever, cough, difficulty
breathing, fatigue, body/muscle
aches.
• Currently very few people have been confirmed with COVID-19 in South Africa.
If you are feeling short of breath or have difficulty breathing, seek health care urgently.
Call a head to your doctor or alert health facility as soon as you a rrive: tell them a bout your symptoms and any recent travel/contacts.
Expect to put on a mask before you enter the facility.
13 Maart 2020
RO COVI Algemene Inligting
Hoe word dit versprei? Jy kan koronavirus kry deur:
• Aan iets te raa k wat
besmet is, soos n
oppervla k of n voo rwerp.
Die virus kan dan in jou
iggaam beland wanneer jy
aan jou neus, mond en oé raa k.
• As jy baie na by (1 tot 2 meter) n per soon is wat
siek is.
Vir meer inligting: www.westerncape.gov.za/coronavirus
Western Cape Government
Health
Wat is COVID-19? Dis n res piratoriese siekte wat amper soos griep is —
jy hoes, het koors, voel moeg en j ou lyf en spiere pyn.
Maa r COVID-19 kan baie ernstig raak en ernstige virale
I on go ntsteking veroors aa k (su kkel om asem te haaI)a
Vier uit vyf mense sal ’n ligte vorm van die siekte
kry en gesond raak so nder behandeling. Ouer mense
en mense wat ander siektes het, het egter n g roter
gevaar om ernstig siek te raak. Die siekte kom baie
min on der kinders voor.
13 Maart 2020
RO COVI Wat as ek simptome kry?
Wanneer moet ek begin bekommerd raak dat ek dalk COVID-19 het? Jy moet net vermoed jy het COVID-19 as jy koors het en hoes of kortasem is EN in die afgelope 14 dae:
a) oorsee gereis het of na ’n gebied waar COVID-19 vinnig besig is om van persoon tot persoon te versprei in die gemeenskap
OF
b) naby iemand was wat COVID-19 het of vermoedelik COVID-19 het
Vir meer inligting:
www.westerncape.gov.za/coronavirus
Wat moet ek doen as ek dink ek het COVID-19? • Moenie paniekerig raa k nie.
• Bel eers die openbare hulplyn by O8OO O29 999 en volg dan die raad wat jy kry.
• Bly by die huis, behal we as jy volgens die hulplyn mediese hulp moet kry. Moenie werk of skool toe gaan nie en bly weg van plekke waa r daa r ander mense is. Moet eerder nie op busse, taxi’s of treine klim nie.
• Rus, sorg dat jy ba ie vloeistof drink en medikasie (soos pa rasetamol) gebruik vir jou koors en/of pyn.
• Bly eerder weg van mense wat siek is. Wan neer jy rondom ander mense is, dra n masker as jy een kan kry.
• Moet eerder nie borde, glase, koppies, messe, vurke, lepels, handdoeke of beddegoed saam met ander mense gebruik nie. Was dit ordentlik nadat jy dit gebruik het.
• Gebruik die streng voorkom ingsmaatreéls aan die ander kant van hierdie pamflet.
• Jy kan eers weer uit die huis gaan wanneer die hulplyn of gesond heidswerker gesé het jy kan (gewoon lik na 14 dae).
Western Cape Government
Health
Wat is die simptome van COVID-19? • Die meer algemene simptome
van COVID-19 is dieselfde as griep en sluit in: koors,
hoes, sukkel om asem te haal, moegheid, lyf of spiere wat pyn.
• Op die oomblik is daar baie min mense in Suid-Afrika wat COVID-19 het.
As jy kortasem voel of sukkel om asem te haal, kry dadelik mediese hulp.
Bel jou dokter voor die tyd of la at weet die gesond heidsfasiliteit sodra jy daar aankom: sé vir hulle wat jou simptome is en of jy onlangs gereis het of kontak met iemand gehad het.
Maak jou reg om ’n masker op te sit voordat jy by die fasiliteit inkom.
IC RONAVAYIRASI COVI •1 Ingcebiso gabalala
Ingaba inwenwa njani? Unga kusulela iCoronavayirasi xa:
• Ubarnbe kwindawo
okanye kwinto ethe
kanti inale vayirasi,
ize ke ng oko in gene
emzim beni wa kho
xa uthe wa bamba
im pum I o, um I omo namehI o.
• Xa us on deI elene kakh ulu nesigulane
(i im itha 1-2).
Ukufumana ezinye iinkcu kacha: www.westerncape.gov.za/coronavirus
Western Cape Government
H ea I t h
Yintoni COVID-19? Sisigulo esihamba nokuphefum la esineempawu
ezibumkhuh lane (ukukhohIeIa, ifiva, ukudinwa kakhulu
nomzim ba/izihIunu ezibuhlung u). Lo umkhuhlane ungaphaya
komkhuhlane oqhelekileyo, uza ngamanad la ubangele
inyumoniya enevayirasi (ukufumana ubunzima ekuphefum leni).
Abantu a bane (4) kwaba hlanu (5) bangangag uli kakhulu
yaye ba khawuleze ukuphila ngaphand ie konyango. Abantu
abadala kunye na bo baneemeko zem pilo ezibuthatha ka, nga bo
abasesichengeni sokugula kakhulu. Zinqa bile iimeko zolu
suleleko ebantwaneni.
13 EyoKwindla 2O2O
IC RONAVAYIRASI COVI •1 Kuya kwenzeka ntoni xa ndibona iimpawu?
Mandixhalabe nini xa ndicinga ukuba ndine-COVID-19? Only suspect COVID-19 if you have a fever with a cough or shortness of breath AND have in the last 14 days:
a) ubukhe watyelela phesheya okanye kwindawo apho inwenwa kakhulu khona iCOVID-19 ukusuka komnye umntu ukuya komnye ekuhlaleni
OKANYE
b) ukhe wasondelelana nomntu ekuqinisekiswe okanye okrokreleka ukuba usulelekile yiCOVID-19
Ukufumana ezinye iinkcukacha: www.westerncape.gov.za/coronavirus
Mandenze ntoni xa ndicinga ukuba ndineCOVID-19? • Musa ukoyika.
• Okokuqala, tsalela umnxeba kwinom bolo yoNcedo ka Wonkewonke (helpline) O8OO 029 999 ulandele iingcebiso zabo.
• Hlala ekhaya, ngaphandIe kwaxa usiya kwagqirha ngokwendIeIa oya kube uchazelwe ngayo
kwihelpline. Ungayi emsebenzini, esikolweni okanye nakweyiphi na indawo esidlangalaleni/
indawo kawonkewonke. Ungasisebenzisi isithuthi sikawonkewonke okanye iteksi.
• Phum la, uhI ale ngokusela izinto ezingamanzi useie namayeza (njengeparacetamol) ngenxa yokuba kufuneka uhlise a mand la efiva kunye/okanye iingqaqam bo.
• Lumkela ukusondelelana nomntu ogulayo. Ukuba ukunye nabanye abantu, faka imaskhi xa ikhona.
• Kulumkele ukusebenzisa izitya ezisetyenziswa ngabanye abantu, iiglasi, iikomityi, amacephe, iitawuli okanye izinto zokulala — wa kuba uzisebenzisile zihlam bisise.
• Landela imigaqo yokhuseleko edweliswe kwelinye icala IeIi phepha.
• Ungayeka ukuzivalela wedwa kuphela xa uthe watsalela a bakwa-hel pline/a banyang i (emva kweentsuku ezidla ngokuba zibe li-14).
Western Cape Government
Heatth
Zeziphi iimpawu zeCOVID-19? • Iimpawu ezixhaphakileyo eziye
zibonakale zeCOVID-19 ziyafana nezomkhuh lane kuquka: ifiva, ukukhohIeIa, ukuphefumla nzima, ukudinwa kakhulu, umzimba /izihlunu ezibuh lungu.
• Bambalwa kakhulu abantu
a bafunyaniswe kwaq inisekiswa U i kU ba baneCOVl D-19 eMzantsi Afrika.
Ukuba uziva unephika okanye kunzima ukuphefumla, funa uncedo Iwezonyango ngokukhawuleza.
Qala ngokutsalela ugqirha wakho okanye wazise iziko lezempilo ngokukhawuleza wakuba ufikile: baxelele ngeempawu nangeehambo zakho zakutsha nje/neendawo obukhe wakuzo. Kulindeleke ukuba ufake imaskhi
ngaphambi kokuba ungene kwiziko-mpilo elo.
1
Updated on 8 April 2020 for Western Cape, South Africa
Coronavirus disease (COVID-19): Practise safely
Keep yourself, your colleagues and your family safe from COVID-19 by practising safely using these steps:
1. Practise good hand hygiene Clean your hands frequently throughout the day. Also remember the 5 moments for hand hygiene:
Before touching a patient 2. After touching a patient 3. After touching patient surroundings 4. After exposure to body fluid
Use 70% alcohol-based hand rub or soap and water to clean hands. If hands visibly soiled, ensure you use soap and water.
Follow these steps to clean your hands:
If using hand rub, apply palmful to cupped hand. If using soap and water, roll up sleeves, rinse hands in clean water and apply soap to palm.
Clean your hands for at least 20 seconds using steps 1- 6 below.
If using soap and water, rinse your hands with clean water and dry on paper towel or allow to dry on their own.
palm. Swap hands. each other.
rub together.
Rub each thumb with
2. Practise good respiratory hygiene
Cover mouth and nose with
when coughing or
hands.
to your task.
fiddling with or touching outside
surface at all times. If touched,
with respiratory secretions.
Avoid touching your face,
unwashed hands.
Updated on 8 April 2020 for Western Cape, South Africa
1Aerosol-generating procedures include: collecting respiratory specimens (naso- or oropharangeal swabs), chest physiotherapy, nebulisers, sputum induction, endotracheal intubation. Avoid nebulisers and
sputum induction if suspected/confirmed COVID-19.
2
3. Practise good environmental infection control
Clean and disinfect at least twice a day:
and medical
equipment.
patients have
contact with.
and water then
wipe with hospital
disinfectant like
sodium hypochlorite (1000 ppm) or 70% alcohol.
Avoid
touching
surfaces
unless
open if
possible,
or use feet/
hips to open
of using door
handles.
dedicated equipment (like
cuffs, thermometers).
patients, clean and disinfect
between each use.
Avoid performing aerosol-
appropriate PPE is worn.
and medical waste are
managed according to safe
standard procedures.
regularly
and send
with respiratory symptoms.
a surgical
mask and
isolate
in well-
ventilated
Manage patient flow within facility Limit patient
Limit people in contact with patient,
including health workers.
leaving, and wears surgical mask.
If single room not
in separate area allocated for
at least 1 metre between patients.
facility:
If possible,
perform tests
and procedures
Ensure patient
mask if needing
to move through
facility.
Updated on 8 April 2020 for Western Cape, South Africa 5. Wear appropriate Personal Protective Equipment (PPE)
• Precautions are required by health workers to protect themselves and prevent transmission of COVID-19. This includes the appropriate use of PPE.
• Help ensure a safe supply of PPE by using it appropriately and only when indicated.
• Wear PPE according to your task:
When do I change my PPE? • Change gloves between each patient.
• Change apron/gown if wet/dirty/damaged or after performing aerosol-generating procedure1.
• If using surgical mask:
- May be used continuously for up to 8 hours because of current supply shortage.
- Discard after 8 hours of use, or sooner if removed, touched by unwashed hands or gets wet/dirty/damaged.
• If using N95 respirator:
- Ideally, respirator should be used once only and then discarded. However respirator may be reused for up to 1 week because of current supply shortage.
- Avoid touching outside surface of respirator at all times. If touched, wash/disinfect hands immediately and change gloves.
- If reusing respirator: • Between uses, store in a clearly labelled, clean paper bag. Avoid crushing, bending or trying to disinfect respirator. • When replacing, wear gloves and avoid touching inside of respirator. • Discard after 1 week of use, or sooner if it gets wet/dirty/damaged.
1Aerosol-generating procedures include: collecting respiratory specimens (naso- or oropharangeal swabs), chest physiotherapy, nebulisers, sputum induction, endotracheal intubation. Avoid nebulisers and
sputum induction if suspected/confirmed COVID-19.
3
Triaging or
screening patients:
• Surgical mask
Managing a patient or
cleaning/disinfecting after
patient with suspected/
confirmed COVID-19:
• Surgical mask
• Goggles/visor
• Apron
• Non-sterile gloves
Performing aerosol-
generating procedure1
in patient with suspected/
confirmed COVID-19:
• N95 respirator
• Goggles/visor
• Apron/gown
• Non-sterile gloves
Updated on 8 April 2020 for Western Cape, South Africa How do I put on PPE correctly?
• Ensure you always first put on PPE correctly, even before performing CPR or other emergency procedures.
Clean hands for at least 20 seconds • Disinfect hands using alcohol based hand rub, or thoroughly wash hands using soap and water.
2 Put on gown/apron • If gown, fully cover torso from neck to knees, arms to end of wrists, and
wrap around back. Fasten at back of neck and waist.
• If apron, place loop over head and fasten around waist.
• When fastening, use bow (not a knot) for easy release.
3 Put on mask/respirator • Secure ties or elastic bands at middle of head and neck.
• Mould flexible band to nose bridge (do not pinch).
• Ensure mask is pulled down under chin.
• If respirator, check good fit by breathing in and out: mask should move in and out with breath.
• If reusing N95 respirator, put on clean non-sterile gloves before replacing it. Once on face,
remove gloves, clean hands and continue to step 4.
4 Put on goggles/visor • Place over face and adjust to fit.
5 Put on non-sterile gloves • Extend gloves to cover wrists/end of gown.
4
1
See a video on how to
put on PPE correctly
here: www.medicine.
uct.ac.za/news/
covid-19-resources
Updated on 8 April 2020 for Western Cape, South Africa How do I remove PPE safely?
• Before leaving patient’s room, remove all PPE except mask/N95 respirator.
• After leaving patient’s room, close door and then remove mask/N95 respirator.
• When removing PPE, remember that outside of gloves, goggles/visor, gown/apron and mask/respirator is contaminated: if your hands
touch the outside of any of these items during removal, immediately clean hands before removing next item.
1 Remove gloves • Using a gloved hand, grasp the palm area of the other gloved hand and peel off first glove.
• Hold removed glove in gloved hand.
• Slide fingers of ungloved hand under remaining glove at wrist and peel off second glove over first glove.
• Discard in medical waste bin.
2 Clean hands for at least 20 seconds • Disinfect hands using alcohol based hand rub, or thoroughly wash hands using soap and water.
3 Remove gown/apron • If wearing a visor (not goggles), remove visor as below before removing gown/apron.
• Unfasten gown/apron ties. Ensure sleeves don’t touch body when doing this.
• If gown: pull gown away from neck and shoulders, touching only inside of gown. Turn gown inside out.
• If apron: pull over head and roll downwards, touching only onside of apron.
• Fold or roll in to bundle and discard in medical waste bin.
4 Remove goggles/visor • Remove goggles/visor from back by lifting head band or ear pieces.
• Discard in medical waste bin.
5 Remove mask/respirator • If mask, first untie/break bottom ties, then top ties and remove without touching front of mask.
• If respirator, first grab bottom elastic, then top elastic and remove without touching front of respirator.
• Discard in medical waste bin.
6 Clean hands for at least 20 seconds • Disinfect hands using alcohol based hand rub, or thoroughly wash hands using soap and water.
5
See a video on how to
uct.ac.za/news/
Updated on 8 April 2020 for Western Cape, South Africa 6. How to transition between home and work
• Follow these principles to protect yourself at work and to protect your family by not bringing COVID-19 home.
What must I do before leaving home and arriving at work?
Clothes
• Wear dedicated simple clothing (like short-sleeved
t-shirt and pants) and cheap/old, dedicated work
shoes. If long sleeves, keep them rolled up.
• Hot wash and dry clothes daily (or alternate 2 sets
if unable to dry daily).
• Avoid wearing a belt,
jewellery and a lanyard.
• Avoid a cloth surgical
cap, use a disposable
cap instead.
Phone, wallet and keys
• Leave wallet at home – bring essentials (like access card, drivers
licence, bank card) in sealable plastic (Ziploc) bag.
• Remove protective case from phone. Consider
keeping phone in closed, sealable plastic (Ziploc)
bag and change this daily.
• Keep your phone in your pocket/bag, avoid
placing it on work surfaces. Leave it on loud volume.
• If able, wipe phone down between each patient.
• Keep your keys in your pocket/bag and do not remove until after you
have washed hands when leaving work.
Food and drink
• Bring lunch from
home in reusable
fabric shopping
bag, avoid bought
lunches from
canteen/tearoom.
• Use own water
bottle, avoid water coolers,
kitchens and bought drinks.
• Leave pen at work. Frequently coat
What can I do to protect my family when leaving work and arriving home?
When you arrive home:
it with alcohol hand rub throughout
the day.
When leaving work:
• Remove work
clothes and place
in plastic bag to
take home.
• Perform
thorough hand
and arm wash.
• Keep alcohol hand rub
in car/bag and use to clean hands.
• Remove
shoes
and
leave
outside
before
entering
home.
• If not already
changed,
remove work
clothes at front
door. Put these
(or clothes in
bag if changed
already) straight
into a hot wash, along with
reusable fabric shopping bag.
Then thoroughly wash hands.
• Immediately have
hot shower/
bath/wash.
• Avoid hugs,
kisses and
direct
contact
with family
members until after
shower/bath/wash.
Disclaimer: The content of this document has been developed specifically for health care professionals practising in the Western Cape, South Africa, and which content, at the date of first publication, is reasonably believed to represent
best practice in the relevant fields of healthcare. This information is provided on an "as is" basis without any warranties regarding accuracy, relevance, usefulness or fitness for purpose. To the fullest extent permitted by law, University of Cape
Town Lung Institute Proprietary Limited and all its affiliates (including The Lung Institute Trust) and the Western Cape Department of Health cannot be held liable or responsible for any aspect of healthcare administered with the aid of this
information or any other use of this information, including any use which is not in accordance with any guidelines or (mis-)use outside the Western Cape, South Africa. Health Care Professionals are strongly advised to consult a variety of
sources and use their own professional judgment when treating patients using this information. It is the responsibility of users to ensure that the information contained in this document is appropriate to the care required for each of their
patients within their respective geographical regions. The information contained in this document should not be considered a substitute for such professional judgment.
6
Social Relief of Distress Grant Coronavirus COVID-19 lockdown: Applications for the R350 SASSA Social relief of
distress grants are now open.
Applicants must be:
• Above the age of 18;
• Unemployed;
• Not receiving any income;
• Not receiving any social grant;
• Not receiving any unemployment insurance benefit and does not qualify to
receive unemployment insurance benefits;
• Not receiving a stipend from the National Student Financial Aid Scheme; and
• Not resident in a government funded or subsidised institution.
Prospective Applicants will need to provide the following compulsory information for
processing of their applications:
• Identity Number;
• Name and Surname as captured in the ID (and initials);
• Gender and Disability;
• Banking details: Bank Name and Account Number;
• Contact details – Cell phone number;
• Proof of Residential Address;
In terms of the Application process, an application for social relief of distress or a social
grant may be lodged electronically over and above any other available means of
lodging such applications. The measures applicable include sending a WhatsApp
message to 0600 123 456 and selecting ‘SASSA’ or an E-mail to [email protected].
Additional access channels and including SMS, self-help desks and online application
process are still being finalized.
About applying for social relief of distress
Social relief of distress is temporary provision of assistance intended for persons in such
a dire material need that they are unable to meet their families’ most basic needs.
This could be due to any of the following factors:
• You need help while you wait for your children’s grants to be processed
• A crisis or disaster has occurred (e.g. your house has burnt down)
• You do not qualify for a grant, and you are in a desperate situation
• You are unable to work for a period of less than six month because you are
medically unfit
• You are unable to get maintenance from the other parent of your child or
children
• The breadwinner in the family has died
• The breadwinner has been sent to prison for a short time (less than six months)
• You have been affected by a disaster, but the area or community in which you
live has not been declared a disaster area.
What do you get?
The Social Relief of Distress may be in the form of a food parcel or a voucher to buy
food. Some provinces give this assistance in the form of cash. Social Relief of Distress
is given for a short time only – usually for up to three months, which may be extended
for another three months.
What you should do:
Apply for social relief of distress at your nearest South African Social Security Agency
(SASSA) office.
Submit your application with the following documents:
• Your 13-digit bar-coded identity document and your children’s birth
certificates.
If your identity document and/or a birth certificate are not available:
• An affidavit commissioned by a Justice of the Peace. The affidavit must contain
a clause which indicates that provision of incorrect or inaccurate information
will result in prosecution in terms of Section 21 of the Social Assistance Act, 2004.
• A sworn statement by a reputable person who knows the applicant and the
child. This may be from a councillor, traditional leader, social worker or minister
of religion.
• Proof that an application for a birth certificate or identity document has been
lodged with the Department of Home Affairs.
• Where applicable, a temporary identity document issued by the Department
of Home Affairs.
• A baptismal certificate.
• A road to health clinic card.
• A school report.
Please note: No application can be processed without the sworn statement/affidavit.
If you do not have an identity document and birth certificates, an affidavit from your
local police station, chief, councillor or religious leader may be enough proof.
Show proof that you:
• Have applied for a grant
• Have had an emergency (e.g. provide a police report that your house burnt
down)
• Have tried to get maintenance
• Have no other support
• Are married, divorced, or single
• Have no income
• Have a short-term medical disability.
How long does it take?
Your application will be processed immediately.
Once your application is submitted, it will be assessed for credibility and your genuine
need for the service.
Even if you do not have all the documents, you will get your first month’s food parcel,
voucher or cash.
Remember to take all the documents to the officer before the second month’s
payment is due. If you do not, you may not get your second and third month’s food
parcel, voucher or cash.
If there is no change in your circumstances after you have received the grant for three
months, you may apply to have the grant extended for another three months.
How much does it cost?
The service is free.
Forms to complete:
The application form is not available online, but you can get it at your nearest SASSA
office.
Who to contact?
South African Social Security Agency (SASSA)
Source: https://www.gov.za/services/social-benefits/social-relief-distress
Aansoek om maatskaplike
hulpverlening
Meer oor maatskaplike hulpverlening
Maatskaplike hulpverlening is tydelike hulp aan mense wat weens ernstige materiële
gebrek nie in hul gesin se mees basiese behoeftes kan voorsien nie.
Wie kan maatskaplike hulpverlening kry?
Jy kan maatskaplike hulpverlening van die staat kry as jy in ’n krisissituasie verkeer,
byvoorbeeld omdat:
• Jy vir die staat wag om jou kinders se toelaes te verwerk
• ’n Krisis of ramp plaasgevind het, soos dat jou huis afgebrand het
• Jy nie vir ’n toelae kwalifiseer nie en jou omstandighede haglik is
• Jy nie kan werk nie omdat jy tydelik medies ongeskik is – dit beteken jy is vir
minder as ses maande lank siek
• Die kind of kinders se ander ouer nie onderhoud aan jou betaal nie
• Die gesin se broodwinner gesterf het
• Die broodwinner vir ’n kort rukkie (minder as ses maande lank) tronk toe gestuur
is of
• Jy deur ’n ramp getref is, maar die gebied of gemeenskap waar jy bly nie tot
’n rampgebied verklaar is nie.
Wat kry jy?
Maatskaplike hulpverlening kan in die vorm van ’n kospakkie wees, of ’n koopbewys
om kos mee te koop. Sommige provinsies se hulp is in die vorm van kontant.
Hulpverlening word net vir ’n kort tydjie gegee – gewoonlik vir hoogstens drie maande,
en soms vir ses maande lank.
Wat om te doen
1. Doen by jou naaste kantoor vir maatskaplike ontwikkeling aansoek om
hulpverlening.
2. Gee die ingevulde aansoekvorm saam met die volgende dokumente in:
• Jou identiteitsdokument, wat ’n 13-syfer-staafkode bevat, en jou kinders
se geboortesertifikate.
• As jy nie ’n identiteitsdokument en geboortesertifikate het nie, kan jy ’n
beëdigde verklaring deur jou plaaslike polisiekantoor, hoofman, raadslid
of geestelike leier ingee.
3. Jy moet ook bewys dat:
• Jy vir ’n toelae aansoek gedoen het
• Jy ’n noodsituasie beleef (gee bv. ’n polisieverslag in wat bevestig dat
jou huis afgebrand het)
• Jy probeer het om onderhoud te kry
• Jy geen ander hulp kry nie
• Jy getroud, geskei of enkellopend is
• Jy geen inkomste het nie of
• Jy ’n korttermyn mediese ongeskiktheid het.
Tydsduur
• Jou aansoek sal dadelik verwerk word.
• Sodra jou aansoek ingedien is, sal daar gekyk word of die aansoek
geloofwaardig is en of jy hierdie diens regtig nodig het.
• Jy sal jou kospakkie, koopbewys of kontant vir die eerste maand kry, selfs al het
jy nie al die dokumente wat gevra word nie.
• Onthou egter om al die dokumente vir die beampte te vat voordat dit tyd is
om die tweede maand se kos of betaling te kry. As jy dit nie doen nie, kan jy
nie die tweede en derde maande se voedselpakkie, koopbewys of kontant kry
nie.
• As jy drie maande lank ’n toelae gekry het en jou omstandighede nog nie
verbeter het nie, kan jy aansoek doen om die toelae met nog drie maande te
verleng.
Hoeveel kos dit
Hierdie diens is gratis.
Vorms om in te vul
Tree asseblief met jou naaste SASSA-kantoor in verbinding.
Wie om te kontak
Suid Afrikaanse Agentskap vir Maatskaplike Sekerheid (SASSA)
Bron: https://www.gov.za/services/social-benefits/social-relief-distress
1. EASY-AID GUIDE FOR EMPLOYERS FOR UIF BENEFITS
The Minister of Employment and Labour has announced measures that the Department will
put in place as required under the current special circumstance relating to the Corona virus
(COVID-19) and its impact on UIF contributors.
The Unemployment Insurance Fund will compensate affected workers through a new
“National Disaster Benefit” and its existing the Illness, Reduced Work Time and Unemployment
benefits.
This new “National Disaster Benefit” and any other normal UIF benefit is only
applicable to employers who are registered with UIF and make monthly
contributions as required by the Contributions Act of 2002.
2. NATIONAL DISASTER BENEFIT :
• The employer may decide, as a direct result from the current Corona virus
(COVID-19) pandemic to close their business for a period and send employees
home. This constitutes a temporary lay-off. If the employer cannot pay his
employees for this period, the employer can apply for the “National Disaster
Benefit” from the UIF.
• This benefit will be de-linked from the UIF’s normal benefit structure and
therefore the normal rule that for every 4 days worked the employee
accumulated 1 credit day and maximum credit days payable is 365 for every 4
completed years will not apply.
• This benefit will be at a flat rate equal to the minimum wage (R3 500) per
employee for the duration of the shutdown or a maximum period of three
months, whichever period is the shortest.
• If an employee is ill, temporary lay-off or unemployed for longer than three
months, the normal UIF benefits as explained below will apply.
3. REQUIRED FORMS AND DOCUMENTS :
• UI19 and UI2.7 (completed by Employer)
• UI 2.1 (application form)
• UI 2.8 (bank form completed by the bank)
• A letter from the Employer confirming company shutdown or employee’s
“temporary lay-off” is due to the Corona Virus
• Copy of employee’s ID document
4. IT SHOULD BE NOTED THAT:
• This benefit will be at a flat rate equal to the minimum wage (R3 500) per
whichever period is the shortest.
• An employer or employee cannot apply for the “National Disaster Benefit” and
any other UIF benefit simultaneously.
5. REDUCED WORK TIME :
• Where a Company shuts down for a certain period or implements Reduced or
Short Time.
• Benefits payable is the difference between what employer pays and normal
UIF benefits payable should an employee lose employment.
6. REQUIRED FORMS AND DOCUMENTS:
• UI19 and UI2.7 (completed by Employer)
• UI 2.1 ( application)
• UI 2.8 (bank form completed by the bank)
• A letter from the Employer confirming Reduced Work Time is due to the
Corona Virus
• Copy of ID document.
7. IT SHOULD BE NOTED THAT:
• For every 4 days worked the employee accumulates 1 credit day, and
maximum credits days payable is 365 for every four completed years.
• Benefits are paid as per prescribed benefits structure from 239 to 365 days.
8. ILLNESS BENEFITS :
• Where an employee has been quarantined for 14 days, Illness Benefit process
will apply.
• A Confirmation Letter from both the employer and employee must be submitted
together with the application as proof that both the employer and employee
have agree to the 14 days ‘special leave’.
• In this instance the letters will stand in place of the medical certificate as the
beneficiary would have self – quarantined without prior consultation with a
medical practitioner. Benefits will be paid based on these letters.
• Should an employee be quarantined for more than 14 days, a medical
certificate from a medical practitioner must be submitted together with the
Continuation Form UI3.
9. THE APPLICABLE FORMS ARE :
• UI19 and UI2.7 (completed by Employer)
• UI2.2 (a portion of which is completed by the Doctor)
• UI 2.8 (bank form completed by the bank)
• Copy of ID document.
10. IT SHOULD BE NOTED THAT :
• For every 4 days worked the employee accumulates 1 credit day, and
maximum credits days payable is 365 for every four completed years.
• Benefits are paid as per prescribed benefits structure from 239 to 365 days.
11. DEATH BENEFIT :
In the undesirable event where a contributor passes on, the following will apply:
• Benefits are paid to the beneficiaries of the deceased. People eligible to apply
are a Spouse, Life Partner, Children and nominated persons, in that order.
12. THE APPLICABLE FORMS AND REQUIRED DOCUMENTS ARE :
• UI19 and UI 53 (completed by the Employer)
• UI 2.5 or UI2.6 ( deceased application)
• Death Certificate
• ID of deceased and applicant
• UI 2.8 (bank form completed by the bank)
• Copy of ID document.
13. IT SHOULD BE NOTED THAT :
• For every 4 days worked you accumulate 1 credit day and maximum credits
days payable is 365 for every four completed years.
• Benefits are paid as per prescribed benefits structure from 239 to 365 days.
14. HOW TO APPLY FOR THESE BENEFITS :
14.1 Employers must complete the UI 19 Form stating the last date of termination and the
reason thereof.
14.2 The forms can be submitted through the following methods:
• Online at: www.ufiling.co.za. (Illness benefits)
• Email the application to the nearest UIF processing Centre. (Illness/ Reduced
Work Time/Death benefits)
14.3 Fax the application to the nearest UIF processing Centre. (Illness/ Reduced
Work Time/Death benefits)
Mailbox Fax to email Number
[email protected] 0864397295
[email protected] 0864397296
[email protected] 0864397299
[email protected] 0864397300
[email protected] 0864397301
[email protected] 0864397302
[email protected] 0864397303
[email protected] 0864397304
[email protected] 0864397305
[email protected] 0864397306
[email protected] 0864397297
[email protected] 0864397298
[email protected] 0864397309
[email protected] 0864397294
[email protected] 0864397290
14.4 Application forms can be downloaded from the Department of Employment
and Labour website: www.labour.gov.za.
15. RAPID RESPONSE TEAMS :
The Rapid Response Teams have been established to assist companies with processing of
claims in cases where they have retrenchments of more than 50 employees. The teams will
be deployed to employer premises in each province.
Below is a list of officials to be contacted to make arrangements
PROVINCE BUSINESS UNIT
MANAGER
OFFICE NUMBER
Eastern Cape Philiswa Madikazi 043 701 3342
Free State Morgan Ramatsetse 051 505 6362/6200
Gauteng Dingaan Basimane 011 853 0303
KwaZulu-Natal Gugu Khomo 031 366 2012
Limpopo Ronet Landman 015 290 1703
Mpumalanga Evelyn Mokoena 013 655 8742
Northern Cape Adv Bulelani Gwabeni 053 838 1554
North West Selete Qhamakhoane 018 387 8178
Western Cape Tony Lamati 021 441 8054
UNEMPLOYMENT INSURANCE ACT 63 OF 2001 UI-19
Employers Declaration of Employees for the month of
Information to be supplied in terms of Section 56(1&3) read with Regulation 13(1&2) An employer must by the seventh day of each month inform the Commissioner of any changes arising during the previous month regarding the employer's contact details or employees remuneration details
including new appointments and termination of service. The employer must forward this form to the Unemployment Insurance Fund at (012) 337-1943/44 or 337-1580/81/82 or submit same at any branch
of the UIF which is closest to the employer. The completed form can also be faxed to any of the following numbers: Pta (012) 309 5142/5286; Jhb (011) 497 3293; Dbn (031) 366 2156; Polokwane
(015) 290 1670; Mmabatho (018) 384 2658; East Ldn (043) 701 3263; Blftn (051) 447 9353; CT (021) 441 8024;Wtb (013) 656 0233;PE (041) 586 1541;Gmn (011) 873 2219;George (044) 873 2568;
Pmb (033) 394 5069; Kimberley (053) 832 7218.
1. EMPLOYER DETAILS
1.1 UIF Employer Reference No / Branch No 1.2 PAYE Reference No (If registered with SARS)
1.3 Trading name of business 1.4 Physical Address
1.5 Address where employees listed in Item 2 work (if different to the address in 1.4) 1.6 Postal address
1.7 Co. Reg.No (CIPRO No)
1.8 E-mail address 1.9 Fax No 1.10 Phone No 1.11Authorised person**
2. EMPLOYEE DETAILS
A
Surname
B
Initials
C
ID Number
(13 Digit bar-coded RSA ID No)
D*
Total (Gross)
Remuneration paid
to Employee Per
Month
E*
Total
Hours
Worked
during
Month
F
Commencement date of
Employment
G
Termination Date
H
Reason for
Termination (Use
Termination
Codes as
supplied at the
bottom of the page)
I
Indicate
whether
contributor
or non-
contributor
(YES OR
NO)
J ***
If non-
Contributor
state reason (Use codes at
bottom of
page)
R c D D M M Y Y D D M M Y Y
I, (Name of Employer), ID No , declare that the above information is true and correct. I
understand that it is an offence to make a false statement.
EMPLOYER SIGNATURE DATE
DESCRIPTIONS Code (J) Reason for Non-Contribution ***
** If the employer is not resident in the RSA, or is a body corporate not registered in the RSA, an authorised person must carry 1 Temporary employees (less that 24 hours per month) out the duties of the employer in terms of this Act. 2 Learners in terms of the Skills Development Act
D* Remuneration means actual basic salary plus payment in kind (Declare actual gross salary) 3 Employees in the National and Provincial spheres of Government If paid Weekly, convert wages to monthly salary (weekly wages X 52/12) 4 Employees who are repatriated at the end of their contract of service
E* Total Hours Worked ie. Actual hours worked during the month (only applicable for employees that are paid per hour) 5 Employees who earn commission only Employers may also submit these details electronically from payrolls or on the UIF’s website at www.labour.gov.za 6 No income paid for the payroll period Tel. no (012) 337 1680/1700 7 Employees in receipt of an Old Age Pension from the State.
Only Applicable for Commercial Employers 8 Employees who receive a pension payment from Employer
9 Above the ceiling (Old Act)
REASON FOR TERMINATION CODES
2 Deceased 6 Resigned 10 Illness /Medically boarded 14 Business Closed
3 Retired 7 Constructive Dismissal 11 Retrenched/Staff Reduction 15 Death of Domestic Employer
4 Dismissed 8 Insolvency/Liquidation 12 Transfer to another Branch 16 Voluntary Severance Package
5 Contract Expired 9 Maternity/Adoption 13 Absconded
UI-2.7
UNEMPLOYMENT INSURANCE FUND
REMUNERATION RECEIVED BY THE EMPLOYEE WHILST STILL IN
EMPLOYMENT
To: The Claims Officer
Statement in respect of payment made to the undermentioned Contributor who is still in my
employment but is unable to work due to Illness, Maternity leave or the Adoption of a child.
Full names of contributor:
Employers UIF Reference No. /
ID No of contributor
(A) In terms of section 19(1), 24(2) and 27(3) of the abovementioned Act,
I hereby certify that since (full date) / / , the contributor is on
Sick leave Maternity leave Leave due to the adoption of a child and
has will receive(d) the following remuneration
Gross remuneration
(prior to confinement) Per Month / Per Week
Periods during which different rates of
remuneration were received
Gross remuneration
received whilst on leave
(PM/PW)
From
To
From
To
From
To
From
To
From
To
From
To
(B) The contributor is expected to return to work on _ / / .
(C) The contributor returned to work on / / .
DATE:
SIGNATURE OF EMPLOYER OR AUTHORISED AGENT
BUSINESS STAMP
UI-2.1
UNEMPLOYMENT INSURANCE ACT 63 OF 2001 APPLICATION FOR UNEMPLOYMENT BENEFITS IN TERMS OF SECTION 17(1) – Read with Regulation 3(1)
13 Digit Bar-Coded Identity Document/Passport Number Date of Birth (dd/mm/yy) Gender
First Names: Surname:
Postal address: Code: Code /Telephone No: Residential address: Code: Code /Telephone No:
Occupation: E-mail: Fax:
Education:
Use the UI-2.8 form for Banking Details Details of previous application
a) Name and ID / Passport No under which you applied:
FURTHER REQUIREMENTS FURTHER REQUIREMENTS FOR REDUCED WORK TIME in term of section 12(1B)
IMPORTANT: READ THIS SECTION BELOW:
1. Are you registered as a work seeker with a Labour Centre established by the DOL
Yes No 1. Are you currently employed Yes No I declare that I am/ was unemployed/ I’m working reduced hours. In the event of my application being successful, the Claims Officer will authorise the payment of benefits. I also undertake to inform the Claims Officer as soon as I am re- employed or receiving “full/normal pay” and understand that failure to do so will constitute fraud. In the event of an overpayment occurring as a result of this application, I undertake that I will refund the full amount to the Fund.
I declare that the above information is true and correct.
SIGNATURE OF APPLICANT: Date:
2. Are you capable and available for work? Yes No 2. Are / Were you on Reduced Work Time: Yes No
3. If you are not capable of and available for work, please explain:
Signature of applicant:
3. Has your employer completed a UI-2.7? Yes No
SIGNATURE OF OFFICIAL
Date / /
SIGNATURE OF OFFICIAL Claim approved from:
Application refused in terms of
Claims officer (Please Print):
Signature: Date:
Office Stamp
COMPLETE
YES
NO
SPECIAL SCHOOL CERT.
BELOW GRADE 8
GRADE 8-9
GRADE 10 - 11
GRADE 12
ABOVE GRADE 12
1
Male Female
labour Department: Labour REPUBLIC OF SOUTH AFRICA
UI-2.8
UNEMPLOYMENT INSURANCE FUND
AUTHORISATION TO PAY BENEFITS INTO BANKING ACCOUNT
To be completed by the Financial Institution (Bank/Post Office)
Name of account holder ,
(Full name and surname in block letters) Identity number
Name of Financial Institution
Branch code
Indicate with an “X”
Account number
I declare that the abovementioned information is current and complete in every aspect and that the
Unemployment Insurance Commissioner will not be held liable for any incorrect payment which might
arise due to incorrect/incomplete information supplied by me.
NB: Please note that no corrections on this form would be accepted
Date:
===================================================================
To be completed by the Applicant
The Unemployment Insurance Commissioner/Claims Officer
I, ,
(Full name and surname in block letters) Identity number
hereby request/instruct/authorise you to pay my benefits, if approved, into the abovementioned account
held at the Financial Institution (Bank/Post Office), unless otherwise instructed in writing.
I declare that the information as furnished by the abovementioned Financial Institution is to my
knowledge accurate and complete. I indemnify the UIC of any liability in the event of payment being
made into the provided banking account should this account be incorrect or incomplete.
Signature of applicant Date
Savings account Current account Transmission account
Dormant: Active
Information supplied by: (Name of Bank/Post Office Official)
Signature of Bank Official Bank Official Stamp
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