Alan Daniels Nagoya, Japan October 12, 2012
Agenda Team Leadership Strategy, Focus, Projects Standard Status ISO Liaison 9100 Series Revision Plan Standard Proposals 101 Questionnaires 9100 Usage Survey Communication
Requirements Team
Strategy, Focus, Projects
IAQG Strategic Focus
Relationship Growth Strategy Civil Authorities - Production Space Defense Maintenance, Repair & Overhaul Trade Associations
Improvement Strategy
Requirements
People Capability
Product & Supply Chain Improvement
Performance
IAQG Operating Management System IAQG Other Party Management Team
Integration Team
4
6
Current State Independent release
of standards
Most OEMs deploy 9100
Limited supply chain eligible and required to deploy 9100
Standards supported for deployment presentations
Few measures in place
Strategic Focus Project manage future
integrated standard releases Collaborate with Strategy
Streams IAQG 5 year strategy -
Lead 90% certification Ensure standards are current
and relevant Develop and maintain
document support materials and improve communications
Engage in ISO activities and obtain liaison voting status
Develop future QMS concepts and measures
Future State Integrated release of
future standards
All IAQG member companies use the 9100 series
All eligible supply chain use 9100 series
Standard support is easy to use
Measures drive improvements
Projects in support of the mission Identify opportunities for improved effectiveness and
efficiencies by the standards alignment to Requirement Team
Improve Requirements Team Management Proposal review, tracking, reporting, validation,
integration, voting, records Improve Standard Status / Standards Register Project manage revision activity Proactive ISO liaison Improve and measure 9100 Series usage through the
IAQG Deployment and Flowdown Survey
Requirements Team
Standards Activity
9120 (Distributors)
9100 (General)
9110 (Maintenance) 9101 Audit
Process
ICO
P C
ertification Scheme
Best practices
Quality Management System
9103 Key Char.
Oversight of Certification Scheme 9104-1 (organization) 9104-2 (surveillance/certs) 9104-3 (auditors)
9102 FAI
9107 DDA
9114 Direct ship
9131 N/C Doc
REQ
UIR
EMEN
TS
Stra
tegy
Str
eam
PR
OD
UC
T &
SU
PPLY
CH
AIN
St
rate
gy S
trea
m
Maintenance of stds issued by IA
QG
(IA
QG 103)
People Capability documents (PCAP001) & structure (skills matrix)
Peop
le
Cap
abili
ty
Stra
tegy
St
ream
IAQG OWNERS Data Type DATA
9115 Software
9132 Marking
9133 Sup.Qual.
9134 Sup risk
9137 AQAP align.
9162 Operator Self Verif
Supply Chain Management Handbook (SCMH)
Sales & Scheduling
Requirement Flow down
Design & Developmt
Plant, skills &
planning
Manufact. &
Inspection
Supplier Mgt.
Control of N/C matl
C/A & P/A
Order Mgt & logistics
Customer Support
Sourcing selection
Business Processes
1 2 3 4 5 6 7 8 9 10 11
9
Standards Leaders Improve Product Productivity 9102 Kevin Ward (Goodrich) 9103 Bernard Lauras (Airbus) 9107 Ed Bayne (Boeing) 9114 Ed Bayne (Boeing) 9115 Raymond Wright (Rockwell Colins) 9116 Mike Quinn (Boeing) 9131 Claus Mayr (MTU) 9132 Richard Hawkins (Rolls Royce) 9133 Michael Stock (Rolls Royce) 9134 Albrecht Feldsmann (Airbus) 9136 Bernard Lauras (Airbus) 9137 Juan I. Martin Lucena (Airbus) 9162 Dale Gordon (AeroJet) 9117 Jan Sommarberg (Volvo)
Standards Activity 4 Sustain Standards that are published and in
sustain & maintenance phase 6 Review Standards in the ballot or publish
phase 6 Development Standards in active team
development 4 Study Standards planning a revision or
past due for reaffirmation 3 New Projects Standards in development 2 Questionnaires Proposal phase to assess support
for the development of a standard
12
Standards recently published 9103 Variation Management of Key Characteristics
9110 QMS Requirements for Aviation Maintenance Organizations
9131 QMS-Aerospace Non-Conformance Documentation
9104-1 Requirements for Aerospace Quality Management System Certification /
Registration Programs
13
Standards in ballot 9101 Quality Management Systems Audit Requirements
for Aviation, Space, and Defense Organizations
Ballot withdrawn to incorporate a technical change and will re-ballot in one month
9111 Quality Management System Assessment for Maintenance Organizations
To cancel
9121 Quality Management Systems - Aerospace - Assessment for Stockist Distributors
To cancel
14
IAQG standards in revision 9100 Series revision has been launched
9100 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations
9110 Quality Management Systems - Requirements for Aviation Maintenance Organizations
9120 Quality Management Systems Requirements for Aviation, Space and Defense Distributors
15
IAQG standards in revision 9102 Aerospace First Article Inspection Requirement
Ballot draft nearing completion Addresses new technology and standard improvement
9104-2 Requirements for Oversight of Aerospace Quality Management
Draft sent to Sector Document Representatives (SDRs) 9104-3 Requirements for Aerospace Auditor
Competency and Training Courses Team member transition resulted in a delay
9107 Direct Delivery Authorization Guidance for Aerospace Companies
Revision is in work. Ballot ECD April / May 2013 9114 Direct Ship Guidance for Aerospace Companies
Revision is in work. Ballot ECD April / May 2013
16
New IAQG standards in development 9116 Notification of Change
Received concurrence from the three SDRs and a ballot-ready version is being drafted
9117 Delegated Product Release Inspection (DPRI) Three day meeting scheduled in Nagoya, one in the US in
December and two in the first quarter of 2013
9136 Root Cause Analysis and Problem Solving Team is working with the IAQG Editor to finalize a ballot draft
Non Deliverable Software and Statistical Product Acceptance Presented for IAQG Council vote asking for agreement to
develop standards
17
ISO 9001 Changes review
ISO Format Change Status The proposed standard ISO format has been released
10 clauses, some standard text and definitions A provision and process to request deviation from the standard
format was made ISO 14001 has begun work on their next revision using the process
ISO 9001 has started revision activities Decision has been made to revise ISO 9001 ISO Working Group has been established to develop a NWIP (New
Work Item Proposal) in early summer Deviation likely for standard text, unlikely for clause structure
ISO plans on publishing in 2015
19
20 of 20
HLS & Sub-clauses 1.Scope 2.Normative references 3.Terms and definitions 4.Context of the organization
Understanding the organization and its context
Needs and requirements Scope Management System
5.Leadership General Management commitment Policy Roles, responsibility and
authority 6. Planning
Actions to address risks & opportunities
Objectives and plans to achieve them
HLS & Sub-clauses 7. Support
Resources Competence Awareness Communication Documented information
8. Operation Operational planning and
control 9. Performance evaluation
Monitoring, measurement, analysis & evaluation
Internal audit Management review
10. Improvement Non conformity and corrective
action Continual Improvement
New Clause Structure
9100 Series Revision High Level Plan The 9100 is based on ISO 9001 and is thus affected
by the ISO TC176 revision activity Several other IAQG standards are based on the IAQG
9100 standard, and will require revision in parallel with the 9100 standard revision activity
The IAQG 9100-series standards are planned for project completion in late 2015 early 2016
Revision focus is to fix what is broken and be very cautious in adding any new requirements Sound reasoning and the benefits are clear
22
9100 Series The term 9100 Series standards includes the following IAQG standards:
IAQG 9100 Quality Management Systems Requirements for Aviation, Space and Defense Organizations - IAQG Series Baseline Standard
IAQG 9110 Quality Maintenance Systems Requirements for Aviation Maintenance Organizations
IAQG 9115 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations - Deliverable Software
IAQG 9120 Quality Management Systems Requirements for Aviation, Space and Defense Distributors
IAQG 9137 Guidance for the Application of AQAP 2110 within a 9100 Quality Management System
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The 9100 Series shall: Be the foundation of the requirements applicable to the whole
aviation, space and defense industry Take into account the new and emergent requirements Be recognized by the authorities Be applicable for use by all stakeholder segments and by
organizations of all types, sizes and locations Support the IAQG 5 years vision, mission, strategy Contribute to the improvement of the supply chain
performances and customer satisfaction Provide clear requirements that enable a common
interpretation of the 9100 standard by auditors and audited companies
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Changes/additions to be considered Constitute quality management system requirements
that are not contractual in nature or contain product specific requirements
Enhance clarity of requirements or address stakeholder needs
Are auditable and define what not how The benefit of the proposed change/addition
outweighs the impact of implementation
Page 26
EAQG Leader: Brigitte CLAMENS
(Zodiac Aerospace)
Members: Roberto CIASCHI (ESA) Stuart ANTHONY (RR)
AAQG Leader: Buddy CRESSIONNIE
(Lockheed Martin)
Members: James CLIFFORD (UTC) Buddy CRESSIONNIE (LMCO)
APAQG Leader: Masahiro KAWAMOTO
(MHI) Members: Chen ZHONGYUAN (AVIC) Tatsuya SHIRAI (KHI) TBD
IAQG Leader: Alan DANIELS (Boeing)
IAQG Standards Representatives 9101 : Masahiro KAWAMOTO (MHI) 9110 : TBD 9120 : Dale GORDON (Aerojet) 9115 : Raymond WRIGHT (Raytheon) 9137 : Juan Ignacio MARTIN (Airbus Military)
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Stakeholder IAQG Leader 9100 Team Liaison Civil Aviation Authorities Edward BAYNE Alan DANIELS Defense / NATO Mike HAYWARD Juan Ignacio MARTIN Space Roberto CIASCHI Roberto CIASCHI Certification Bodies /Aerospace Auditors Tim LEE Alan / Masa 9100 Certified Organizations Brian BLOUNT Brian GEER Trade Associations Alain BONNARD Brigitte CLAMENS IAQG & Sector member Companies Buddy, Brigitte, Masa 9100 Team Sector Leaders Airline and aviation operators Alain BONNARD Isabelle VOUGAZ Maintenance, repair, and overhaul orgs Alain GROS Flavio IZZO Distributors Dale GORDON Dale GORDON Deliverable software organizations Raymond WRIGHT Raymond WRIGHT IAQG Strategy Streams/Teams
People Capability Geoffrey SHERLEY Stuart ANTHONY Product & SC Improvement Bernard LAURAS Jim CLIFFORD Performance Improvement Christian BUCK Mark COVERT OPMT & Certification Bodies Tim LEE Alan/Masa Integration Jim CLIFFORD Jim CLIFFORD
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Receive stakeholder feedback on 9100 / 9110 / 9120 revision activity and auditing scheme
Input source for clarifications and FAQs Recommendations for next standard revision Use Survey Monkey as the data collection tool Survey distributed in English (different languages
determined by sector) Send out survey to stakeholders, 9100 Series certified
organizations, certification bodies, and auditors
9100 Series Survey
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Auditors training
Companies certified against revised standards
9101 audit process review
9104-1, -2, -3 reviews
Information to training provider(s)
ISO 9001:2015 Publication
11.2015 Nagoya 10/2012
Moscou 05/2013 Montreal 10/2013
Preparing
San Antonio 05/2013
Ballots reviews and comments
To be defined
Publications
9100 revision
9100 series revisions
START
Specific detailed schedule for : - design specification writing - data collection & analysis - drafts issues & reviews - communication - . including meetings with other standards teams
Structure draft
END
1st draft Ballot draft
Requirements Team
Communications
Requirements Team Communications Requirements Team leaflet/tri-fold developed 9100 Series article written,The Journey Begins: The road
ahead for the 9100:2015 Series Revision 9100 Series Survey Article
Survey
Leaflet
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