2. Hi, Im Gina! SharePoint Architect SharePoint & Yammer
Evangelist P-TSP for Microsoft SharePoint, Office 365, Azure MCTS
& MCP Yammer Admin & Enablement Facilitator Microsoft
Experience Center Facilitator Adoption Expert Mom of two really
cool sons Lego builder extraordinaire Twitter: @ginammontgomery
Blog: www.ginamontgomery.com Email: [email protected]
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Saturday Albany
3. www.ginamontgomery.com Tweet It!... I dare you!
@ginaMmontgomery is making us go social with #SharePoint 2013
#SPSAlbany
4. www.ginamontgomery.com Why are we here? SharePoint is a
platform that is meant to help your organization: better share
information better manage business processes better manage
documents bring the social computing aspect and improved
productivity for information workers into your work environment
serve as a development foundation on which more business solutions
can be created.
5. www.ginamontgomery.com Agenda Survey You need a plan! Why do
SharePoint Intranets Fail? Components of a good End User Adoption
Plan What is SharePoint governance? What is Information
Architecture? What is gamification? SharePoint 2013 DEMO Review and
Questions
6. Survey Questions What version of SharePoint do you have
deployed? 1. SP 2007 2. SP 2010 3. SP 2013 4. SP online What
SharePoint functions have you deployed? 1. Sites (portal, intranet)
2. Insights (BI / analytics) 3. Collaboration 4. Content management
5. Custom internal-facing apps 6. Custom external-facing apps 7.
Search 8. Social www.ginamontgomery.com
7. www.ginamontgomery.com Survey Questions What Adoption
challenges have you faced? 1. 2. 3. 4. 5. UI isnt friendly Learning
curve is too high for end users No one will contribute No real use
cases identified for SharePoint in my organization Other?
8. Agenda www.ginamontgomery.com Survey You need a plan! Why do
SharePoint Intranets Fail? Components of a good End User Adoption
Plan What is SharePoint governance? What is Information
Architecture? What is gamification? SharePoint 2013 DEMO Review and
Questions
9. End User Adoption Plan You need one. With no vision, there
is no victory! A documented plan will help increase the odds of a
successful SharePoint rollout. When a document is required that
means someone really has to think! And then get it reviewed! And
that means collaboration happens which leads to more ideas.. Your
end users should be a part of this process
www.ginamontgomery.com
10. Does your SharePoint Intranet Plan Suffer From: Boring user
interface? No branding? No dynamic content? Poor Information
Architecture? Unidentified Governance Plan? No Communication Plan?
www.ginamontgomery.com
11. www.ginamontgomery.com
12. Why do SharePoint Intranets Fail? Gartner surveys say that
more than 50% of SharePoint implementations fail due to poor user
adoption! www.ginamontgomery.com
13. If you build it, will they come? If your users dont know
how and when to use SharePoint, they wont! WIIFM?! Will I be more
productive if I use this? Or is this just another demand from
management that wont help me? I have too much work to do already! A
well thought out End User Adoption plan that includes a good
governance plan, good information architecture, and some adoption
incentives can help your users understand this.
www.ginamontgomery.com
14. Agenda Survey You need a plan! Why do SharePoint Intranets
Fail? Components of a good End User Adoption Plan What is
SharePoint governance? What is Information Architecture? What is
gamification? SharePoint 2013 DEMO Review and Questions
www.ginamontgomery.com
15. Considerations Phased Rollout Methodology Governance
Strategy IA Strategy Communication Plan Rewards & Recognition
Training Plan www.ginamontgomery.com
16. Agenda Survey You need a plan! Why do SharePoint Intranets
Fail? Components of a good End User Adoption Plan What is
SharePoint governance? What is Information Architecture? What is
gamification? SharePoint 2013 DEMO Review and Questions
www.ginamontgomery.com
17. www.ginamontgomery.com What is SharePoint Governance?
Governance identifies lines of ownership for the business and
technical teams and identifies who is responsible for which areas
of the system. The governance plan also establishes rules for
appropriate use of the SharePoint environments. People Process
Technology Policy
18. Governance www.ginamontgomery.com Governance is a set of
roles, responsibilities, and processes that are put in place in an
enterprise to guide the development and the use of a SharePoint
solution. These techniques should also align with the enterprises
culture and goals while enabling teams and individuals to
effectively collaborate and share information. Key Words: Enable
Collaborate Share
19. Governance for Adoption Step 1 Establish a governing body
for the usage and management of SharePoint environments by:
Identifying appropriate business owners willing to provide
strategic insight and direction Identifying appropriate IT
infrastructure to provide operational support Creating effective
support system through proper channels of escalation for end users
Establishing governing usage and maintenance policies and
procedures along the way www.ginamontgomery.com
20. Getting Started with Governance in 2013 What to Consider
Unused Sites Social Policy Site Management Site Templates Site
Request Change Request/Feedback Model Support? Naming Conventions
SharePoint Designer Etc!!! www.ginamontgomery.com Description What
happens to unused sites? Appropriate vs Inappropriate, Liking,
Tagging, Following, etc.. Site Owners need to know how sites will
be managed. Are they controlled? Are they managed by the IA? Which
templates are available and how will they be used? How will users
go about asking for a new site? What will be included in the new
site (type of template, customizations?) How is support defined? To
whom does the End User address to get answers? How will DBs,
Servers, etc... be named? It should be consistent. Governing the
usage of SPD for editing/designing pages for a common look and
feel
21. www.ginamontgomery.com Agenda Survey You need a plan! Why
do SharePoint Intranets Fail? Components of a good End User
Adoption Plan What is SharePoint governance? What is Information
Architecture? What is gamification? SharePoint 2013 DEMO Review and
Questions
22. www.ginamontgomery.com What is Information Architecture? IA
is your companys way of describing, organizing and discovering your
content The Information Architecture Institute describes IA as "the
art and science of organizing and labeling websites, intranets,
online communities and software to support usability."
23. www.ginamontgomery.com IA tends to include the following:
Navigation Structure Metadata Strategy Site Taxonomy Search
Strategy
24. IA www.ginamontgomery.com Your information architecture
helps users find information in any of three scenarios: I know it
does exist and I actually know where it is. I know it does exists,
but I really dont know where it is. I have no idea if it
exists.
25. www.ginamontgomery.com Why should I care about IA? Because
End User Adoption relies upon this! Usability - Sites that lack a
well-thought out IA tend to become desolate. It is difficult to
find information because the site navigation is substandard Site
Management/Administration - A good, thought out IA will help
address storage requirements and goals.
26. www.ginamontgomery.com Information Architecture If
SharePoint is difficult to use, confusing to navigate through, and
information cant be found quickly adoption wont occur!
27. Agenda Survey You need a plan! Why do SharePoint Intranets
Fail? Components of a good End User Adoption Plan What is
SharePoint governance? What is Information Architecture? What is
gamification? SharePoint 2013 DEMO Review and Questions
www.ginamontgomery.com
28. Gamification www.ginamontgomery.com Gamification is the use
of game thinking and game mechanics in a non-game context to engage
users and solve problems Using Gamification Enhance Skill Speed
Collaboration By measuring By Creating By providing Achievement
Competition Status
29. Gamification www.ginamontgomery.com When designed
correctly, gamification has proven to be extremely successful and
efficient in engaging people and helping them to change behaviors,
collaborate, improve skills and solve problems.
30. www.ginamontgomery.com demo
31. Your 5 Reasons End Users Will Rant & Rave 1. Improved
End User Experience 1. 2. 3. 2. App Model Themes Managing Projects
and Tasks List based apps The Social Layer 1. 2. 3. Newsfeeds
Gamification Yammer Integration New Ways to Collaborate 1. 2. 3. 4.
Ribbon Improvements/Similarity to Office Ribbon for Editing
Improved Productivity 1. 2. 3. 4. 5. Community Site Template
Project Site Template One Note Integration Post to Yammer Mysite
Improvements 1. 2. 3. 4. 5. Newsfeeds Tasks Blogs Expertise
Etc..
32. Contact Us Gina Montgomer y [email protected]
913-217-0211 Thank You! Visit www.ginamontgomery.com for more
info