ACN Product Overview
Australia
Information correct as at March 23, 2015
What services does ACN offer?• Phone service• ADSL 2+• Naked DSL• NBN• Mobile• Mobile Broadband• VoIP• Energy• Bundles
Refer to the ACN Compensation Plan for point values and commissions.
Phone Service
What is it?
• Traditional phone service using a copper phone line• Includes phone line rental and the ability to call Local,
National, International and Mobile numbers• Available to Residential & Small Business (e.g. a business
with less than 15 employees) customers
Phone Service
Why choose ACN?
• We use the reliable and extensive Telstra network• Great call rates plus calling caps to Australian National and
Mobile numbers• ACN-2-ACN Calling – Unlimited^ Local and National calls to
other ACN landlines in Australia
^Conditions apply. Visit acnpacific.com.au/connect for full details
Phone Service
Who is this product ideal for?
• Customers who prefer to use a traditional phone service to stay in touch with friends and family here and overseas
• Customers who want a hassle-free service with great call rates both internationally and locally
• Customers who want an ADSL 2+ broadband service• Customers who like bundling their bills (broadband and
phone) with one provider. One bill. Bundled discount.
ADSL 2+
What is it?
• High speed broadband delivered using your phone line over the copper network
• Bundled with a compulsory phone service which provides you with a phone number and line rental enabling you to make and receive phone calls
• Available to Residential & Small Business customers
ADSL 2+
Why choose ACN?
• We use the reliable and extensive Telstra network• Quality and reliable service• Multiple users and devices on the one connection
ADSL 2+
Who is this product ideal for?
• Customers requiring a high speed and reliable broadband service
• Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube) and Online Gaming
• Customers who prefer to use a traditional phone service to stay in touch with friends and family here and overseas
• Customers who like bundling their utility bills (broadband and phone) with one provider. One bill. Bundled discount.
Naked DSL
What is it?
• High speed broadband connection using your traditional copper phone line which doesn’t have an active phone number attached to it
• Available to Residential & Small Business customers
Naked DSL
Why choose ACN?
• We use the extensive Optus network• Quality and reliable service• Multiple users and devices on the one connection • No longer pay phone line rental• Great value call rates and savings by adding a VoIP service
Naked DSL
Who is this product ideal for?
• Customers requiring a high speed and reliable broadband service
• Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube) and Online Gaming
• Customers who prefer to use their Mobile phone to make calls• Customers who are interested in a VoIP service• Customers who like bundling their utility bills (broadband and
phone) with one provider. One bill. Bundled discount.
NBN
What is it?
• The National Broadband Network (NBN) is an Australian Government initiative designed to upgrade the existing fixed line phone and internet network infrastructure helping Australians transition to a digital future
• Several technologies will be available and differ by location/premises. They include fibre to the home, fixed wireless, satellite, fibre to the node, fibre to the basement and HFC networks
• Not all homes and business are connected to the NBN – the rollout is expected to be completed by 2020
NBN
Why choose ACN?
• High speed and reliable network• Matching the NBNCo Fibre to the Premises and Fixed
Wireless rollout, we’re helping customers get connected as soon as their home is NBN ready
• Various speed options, which customers can choose• Multiple users and devices on the one connection
NBN
Who is this product ideal for?
• Customers who are ‘NBN Ready’ i.e. their premises has been passed by the NBN network
• Homes that have multiple devices and require faster broadband speeds
• Businesses who want gain the competitive edge, access to new markets, opportunity to reduce costs and drive innovation
• Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube and other HD video content) and Online Gaming
Mobile
What is it?
• Wireless phone service requiring a mobile handset• Available to Residential & Small Business customers
Mobile
Why choose ACN?
• We use the reliable and extensive Optus network reaching 98.5% of the Australian population
• Generous data and voice inclusions • Freedom of no lock-in contract on a month-to-month plan• Customers can choose a plan based on what they need –
more calling minutes or more data• Latest handsets and accessories from the ACN Mobile Store,
which can be pay for upfront or overtime
Mobile
Who is this product ideal for?
• Customers who wish to make phone calls and access the Internet while out and about
• Customers who already have a mobile handset, which they want to keep
Note: customers can also purchase a mobile device from ACN outright or over-time with our line of credit payment option. Visit acnmobilestore.com.au to view our range and for more information.
Mobile Broadband
What is it?
• Wireless Internet service requiring a mobile device such as a tablet or laptop
• Available to Residential & Small Business customers
Mobile Broadband
Why choose ACN?
• We use the reliable and extensive Optus network reaching 98.5% of the Australian population
• Generous plan inclusions • Freedom of no lock-in contract• Latest device and accessories from the ACN Mobile Store
Mobile Broadband
Who is this product ideal for?
• Customers who wish to access the Internet using a tablet or laptop while out and about
• Customers who already have a device or USB modem, which they want to keep
Note: customers can also purchase a mobile device from ACN outright or over-time with our line of credit payment option. Visit acnmobilestore.com.au to view our range and for more information.
VoIP
What is it?
• Lower cost Phone service using an Internet connection• Available to Residential & Small Business customers
VoIP
Why choose ACN?
• We have our own global VoIP network• Quality and affordable calls for a low monthly cost • Free^ calls to up to 85 International destinations (first 60
minutes per call) • ACN-2-ACN Calling – Unlimited^ VoIP and video calling to
ACN VoIP numbers across Australia and 23 other countries
^Conditions apply. Visit acnpacific.com.au/voip for full details
VoIP
Who is this product ideal for?
• Customers interested in a lower cost phone service• Customers who make a lot of International calls• Customers who have friends or relatives already using an
ACN VoIP service• Customers with a Naked DSL service
Energy
What is it?
• Electricity and Gas services from EnergyAustralia• Available to Residential & Small Business customers
Energy
Why choose ACN?
• Quality and affordable services from a reliable Energy retailer • Exclusive guaranteed and pay-on-time discounts
Energy
Who is this product ideal for?
• Customers who require service connection outside of 3 business days
• Customers who do not have a newly installed meter or Solar panels
• Customers who do not currently have an Electricity and/or Gas service with EnergyAustralia
• Customers without a resident on life support
Bundle
What is it?
• Customers can bundle a phone service with an Internet service to receive discounts and a single monthly bill
• ACN bundles include– Phone & ADSL – VoIP & Naked DSL (Envision)– NBN Voice & Broadband
• Available to Residential & Small Business customers
Online Sign-up
Who do my customers apply for an ACN service?
• Customers can sign-up to any service via your ACN Direct Storefront website
• Customers can also sign-up via acnpacific.com.au, but must specify your IBO Business ID when completing their online application
Refer to the product section of IBO Back Office of the Help & Support section of acnpacific.com.au for instructions on how to sign-up online.
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