“HUTCH”
TABLE OF CONTENTS
S.No Contents Page number
1. INTRODUCTION 5
2. CORPORATE PROFILE 6
3. HUTCH GPRS 7 – 8
4. TALK PLANS 9 – 26
5. HUTCH SERVICES 27 – 47
6. ROAMING 48 – 49
7. EXTRA SERVICES 50 – 51
8. S.W.O.T. ANALYSIS 51 – 54
9. BIBLOGRAPHY 55
10. CONCLUSION 56
Introduction
Hutchison Telecom, one of the world’s leading cellular service providers,
brings hutch to you. We are known for our innovative approach and
world-class technology. Our goal is to provide you superior products and
services, anytime and anywhere.
Our values are stated simply. To be fair and transparent in what we
do and how we do it. To provide you quality services with more customer
friendly practices. To make your communications experience simple,
pleasurable and fun. Where you don't simply get technology - but
technology that is relevant. Where solutions are not just promised in the
future - but delivered in the present.
CORPORATE PROFILE
Hutchison established its presence in India in 1994, through a joint
venture with Max India Limited. In 1995, Hutchison Max Telecom became
the first operator in India to launch its cellular service.
Today, Hutchison is the one of the largest providers of cellular services in
India with presence in all the major regions - Orange in Mumbai and
Hutch in Delhi, Karnataka, Andhra Pradesh, Chennai, Kolkata, Gujarat,
Haryana, Rajasthan, UP (E), UP (W), Rest of Bengal and Punjab.
It is also the country's largest roaming operator, with a more extensive
network in India and around the world than any other operator.
It is part of the Hong Kong based multinational conglomerate Hutchison
Whampoa Limited, a Fortune 500 company, and one of the largest
companies listed on the Hong Kong Stock Exchange. Its operations span
42 countries across the Asia Pacific region, Europe and the Americas.
Hutchison affiliates jointly account for the largest number of cellular
subscribers in India numbering over 7.6 million.
HUTCH GPRS
Hutchison Essar affiliated companies in India have announced the launch
of a wide range of GPRS services simultaneously across all Hutch
networks covering Mumbai, Delhi, Kolkata, Chennai, Gujarat, Andhra
Pradesh and Karnataka. In one of the fastest ever deployments of a GPRS
network anywhere in the world, a number of breakthroughs in the areas
of technology, applications and content have been achieved. Star among
them, at the very leading edge of global technology, is the Cricket World
Cup video service exclusively on the Hutch GPRS phones.
In a countrywide deployment, the Hutch GPRS service - HutchWorld - will
be available to all Hutch subscribers in India including those in upstate
towns in the state circles of Gujarat, Andhra Pradesh and Karnataka. The
other unique feature is roaming. Hutch subscribers will be, for instance,
able to receive a video clip of cricket highlights even while roaming in any
Hutch network.
Phones capable of receiving and replaying video clips are also just
becoming available in the global market. The Ericsson P800, which is one
of the first phones capable of video replays, is available at Hutch Shops
across the country. Alternatively, consumers who have more readily
available and lower price MMS enabled GPRS phones will be able to
receive progressive stills of the World Cup on their phones.
Another GPRS service expected to be widely used is photo messaging
using MMS. Consumers with camera phones will be able to take pictures
and send them to any MMS enabled phone on the Hutch national network
or indeed to an e-mail ID anywhere in the world. Not just that, consumers
will also be able to add a text or voice clip to the photo message and for
those recipients who do not have a GPRS phone the service still works by
sending an SMS prompt to the recipient advising him to access the MMS
message through the conventional internet.
Fully operable e-mail service is another valuable feature. Hutch has
exclusive tie-ups with MSN Hotmail to offer e-mail services on the phone
to its consumers. Yahoo mail and MSN Messenger are also available. The
advantage of e-mail on the GPRS network is that e-mail is in a format
similar to its familiar PC version.
Hi-end Java games will be available to subscribers on the mobile phones.
These games are among the most advanced and sophisticated available
to any mobile subscriber internationally.
Other services available on the portal cover news, astrology and
entertainment including a wide range of polyphonic ringtones.
Hutch GPRS services will be available at a basic subscription of Rs 249 per
month which is being offered at a special introductory price of Rs 99 till
March 31, 2003. The World Cup video clips and progressive stills can be
received for only Rs 99 right till the end of the tournament.
Ghosh said, "This adds a new dimension to communication. We've moved
things to a new plane by bringing action to the user's fingertips. This is
absolutely world class and all made available at the same time across the
country."
TALK PLANS
TALK ZR 299
Enjoy local calls to any Hutch Phone at 50p per min and SMS to localhutch Phones at 50p per SMS.
Initial One timePaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMinimum Talk time
Charge299
Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Hutch To
OtherMobile
To Landline
Local 0.5 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rim
countries*17.24
To Rest of World 14.24
Approximate Financial Implications100min 406200min 595
300min 784400min 973
.
TALK ZR 399
Enjoy local calls to any Hutch Phone at 50p per min and SMS to localhutch Phones at 50p per SMS.
Initial One timePaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMinimum talktimecharge
399
Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Hutch To
OtherMobile
To Landline
Local 0.5 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rim
countries*17.24
To Rest of World 14.24
Approximate FinancialImplications100min 406200min 595300min 784400min 973
TALK ZR 699
Enjoy local calls to any Hutch Phone at 50p per min and SMS to localhutch Phones at 50p per SMS.
Initial One timePaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMinimum
talktimecharge
699
Clip (optional) 49
Local/STD Charges perminuteDistance (Km) To Hutch To Other
MobileToLandline
Local 0.5 1.19 1.19Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rimcountries*
17.24
To Rest of World 14.24
Approximate FinancialImplications100min 824200min 824300min 824400min 824
TALK ZR 899
Enjoy local calls to any Hutch Phone at 50p per min and SMS to localhutch Phones at 50p per SMS.
Initial One timePaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMinimum
talktime charge899
Clip (optional) 49
Local/STD Charges perminuteDistance (Km) To Hutch To Other
MobileToLandline
Local 0.5 0.75 0.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges perminuteTo Gulf and Africa 17.24To Pacific Rimcountries*
17.24
To Rest of World 14.24
Approximate FinancialImplications100min 1045200min 1045300min 1045400min 1045
TALK 149
Enjoy local outgoing calls at just Rs. 1.75 - on landlines on cell phones -and other benefits for a nominal monthly rental of Rs. 149.
Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMonthly Rental 149Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Cell To WLL To FixedLocal 1.75 1.75 1.75Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24
Approximate FinancialImplications100min 406200min 595300min 784400min 973
TALK 249N
Talk 249 brings you 25 SMS free every month. You can also makeoutgoing local calls at just Rs. 1.25 and STD calls at only Rs. 2.64. Atnominal monthly rentals.
Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMonthly Rental 249Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Cell To WLL To
FixedLocal 1.25 1.25 1.25Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24
Value Added Service 25 SMS per month free
Approximate Financial Implications100min 460200min 595300min 730400min 865
TALK 399N
50 SMS free every month. Outgoing mobile-to-mobile local calls for just75p. It doesn't get better than this.
Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMonthly Rental 399Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Cell To WLL To
FixedLocal 0.75 1.00 1.00Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24
Value Added Service 50 SMS per month free
Approximate Financial Implications100min 579200min 671300min 763400min 855
TALK 599N
Reach out to your friends in Delhi at just 50p per minute for all local GSMcalls. Enjoy a full 100 SMS free per month and 250 Localmobile-to-mobile minutes at 30p only. Staying in touch just got moreaffordable.
Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMonthly Rental 599Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Cell To WLL To
FixedLocal 0.50 1.00 1.00Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24
Value Added Service 100 SMS per month free250 Local M2M minutesat 30p
Approximate Financial Implications100min 784200min 865300min 946400min 1027
TALK 999
Enjoy full 500 minutes of mobile-to-mobile local calls @ just 30p perminute, and 200 minutes of STD mobile to mobile minutes @ 50p perminutes. All this and more, for a monthly rental of Rs 999 only.
Initial One time PaymentSecurity Deposit 250Activation Fee 250Total 500
Monthly ChargesMonthly Rental 999Clip (optional) 49
Local/STD Charges per minuteDistance (Km) To Cell To WLL To
FixedLocal 0.50 1.05 1.05Less than 200 2.64 2.64 2.64200-500 2.64 2.64 2.64greater than 500 2.64 2.64 2.64ISD Charges per minuteTo Gulf and Africa 17.24To Pacific Rim countries* 17.24To Rest of World 14.24
Value Added Service 200 SMS per month free500 Local M2M minutesat 30p200 Mobile STD min at50p
Approximate Financial Implications100min 1216200min 1297300min 1378400min 1459
HUTCH SERVICES
Staying connected becomes a lot easier with Hutch. We have a wide range
of services you can access right from your Hutch phone. From cell
banking to flight updates to call management services, get all that you
want, instantly. Move your mouse over any service to get a brief
description on what it is all about.
Move your mouse over any service to get a brief description on what it is
all about.
CALLER TUNES
Now you can make your friends listen to their favourite song everytime
they call you. Hutch brings you Caller Tunes.
Play popular songs for as many friends as you like. Choose your song
from International hits, whacky sounds to pure instrumental, and more.
Better still, record your own voice and play it for your friends.
You can either set one common tune for all or customize a tune for
individual callers.
MANY TUNES TO CHOOSE FROM
Each category has many tunes to choose from. You can even shuffle your
tunes or record your own voice. What's more, these tunes will keep
changing from time to time. So you have a whole host of options to
choose from.
HOW TO GET TUNES
Just dial 123 and say 'caller tunes' and select your favourite tune.Or send 'ACT CT' as an SMS to 123.For Chennai subscribers send 'CT ACT' as an SMS to 123
for every subsequent Caller Tune.Pay Rs. 6 per min for accessing services on 123.
ITEMISED BILLINGAs a Hutch Postpaid customer, you can choose to receive an itemised
bill at the end of each month. This is a detailed billing statement which
helps you keep track of all your calls. Your itemised bill includes:
· Origin of the call
· Destination of the call
· Duration of the call
· Toll charges
· Airtime and total charge
Get your itemised bill.
· Via post: Pay a monthly rental of 49 only.
· Via e-mail: Pay just Rs. 19 per itemised bill.
Your itemised bill comes free of cost
· If it is your first bill.
· If you have activated STD/ISD facility (details of only STD/ISD calls).
· If you have activated Hutch International/National Roaming facility
(details of Roaming usage only).
How to activate
Dial 600 (toll free) from your Hutch phone and follow the Interactive
Voice Recording (IVR) system instructions to activate the service. A
confirmatory SMS will be sent to you on service activation.
You can also fill up the Service Enrolment Form and mail/fax it to the
address/number mentioned in the form.
RINGTONES AND LOGOSNow you can change the ringtone on your Hutch phone according to
your moods. You can download logos as well. With the Hutch and
Yahoo! tieup you have hundreds of tunes and logos to choose from.
To download ringtones
Type TOP TUNE and send it to 8243.
To download logos
Type TOP LOGO and send it to 8243.
You can choose from the top 10 tunes and logos - which you receive as
SMS along with the download codes.
For every ringtone downloaded, you will charged Rs. 7.00 (including the
cost of SMS sent). For every logo/picture message downloaded, you will
charged Rs. 3.00 (including the cost of SMS sent).
Please note this is a handset dependent service.
HUTCH ONLINEGet all the useful information you need directly on your Hutch phone -
with Hutch Online. Including cricket, finance, entertainment, weather,
astrology and more.
· Simply go to the Hutch Online menu on your Hutch phone.
If you do not see the Hutch Online menu on your phone, send HELP to
123.
We will send you the list of keywords.
· Scroll to the topic on which you need information.
· Select the information and key input as requested on the screen.
You will be charged Rs. 2 per outgoing message. Incoming messages
are free.
You will get the information in the form of a text message. Please
remember to set the Message Centre Number on your phone as
+919811009998.
UNIFIED MESSAGING SERVICELife becomes simpler and convenient with Hutch with Unified
Messaging Service (UMS). This is a one of its kind service launched for
the first time in India by Hutch. With UMS, you can get unlimited access
to emails, faxes and voicemails through your Hutch phone, anywhere
and anytime.
This unique service comes with the following features
Customizable Customize your mailbox with
specialised greetings under different
call-divert conditions.
Text-to-speech
conversion
Hear your emails on your Hutch phone,
from anywhere in the world - with
text-to-speech conversion feature on
your phone.
Single Number
Reach facility
Use the Single Number Reach facility to
reach your Hutch friends by having the
system sequentially call several
telephone numbers as defined by you.
Fax Receive fax messages and get them
delivered to a fax machine nearest to
you or access it through the web.
Voicemail Access your Voicemail through the web
when you are out of the network and
save on long distance costs.
How to activate UMS
· Just dial 111 (toll free) from your Hutch phone and a Hutch Care
Executive will activate UMS for you.
· To receive faxes, you need to subscribe to the facility of Fax,
wherein you would be allocated a different Hutch number for
receiving fax.
· You can get a Hutch fax number by paying a one-time activation
cost of Rs. 250. If you already have a Hutch fax number, you will
need to provide the same to the Hutch Care Executive.
· After the activation of the fax facility, divert your fax calls to
+91996.
How to use UMS
First divert your voice calls to +91999. You can do this by going to the
Call Divert option in the menu of the handset. You would also need to
divert all your fax calls to +91996.
To access UMS from a phone
Dial 131 from your Hutch phone or by dialing 9811198111 from any
other phone (landline & mobile).
To access UMS from Internet:
Your default password will be provided by the Hutch Care executive.
You can change your password after you log in.
How to receive faxes on your Hutch phone
After the activation of fax facility, divert your fax calls to +91996.
Others can send you faxes at your Hutch fax number and you can
receive the fax via your handset or via the website.
How to receive e-mails on your mobile
Your e-mail ID would be [email protected]. When you
receive an email, you will be notified through an SMS on your mobile.
You can either choose to listen to e-mails by dialing 131.
What is the capacity of UMS
UMS has the capacity of 4 MB each for fax, email & Voice Messages.
Charges
UMS comes to you at a nominal monthly rental of Rs. 149 only
(unlimited usage).
GROUP MESSAGING
Party invitations, movie outings, festive greetings... whatever be the
occasion, you can send your message to all your friends at one go!
With Group Messaging from Hutch, you can thus save yourself the
bother of painstakingly sending your message to one person at a
time whether you are on Hutch Prepaid or Postpaid.
How to activate
A simple SMS request is all that is required. Just type GMADD and
send it to 488. Once your Group Messaging is activated you can start
creating your group of recipients. You have the option to make 10
such groups (business, relatives,
friends etc.).
Creating a group
You can create your group directly from our web site, whether you
are on postpaid or prepaid.
Charges
You can send messages to all the recipients in your group/s for just
Rs. 2 per message + Rs 1 per recipient.
WAP
With WAP, you can have the Internet directly in your pocket. So if you
are looking for quick and easy delivery of information and services,
your Hutch phone can show it all. Use it to check out news, finance,
shopping, entertainment, travel, entertainment and city service
information etc.
To access this service all you need is a WAP enabled handset and WAP
services activated on your Hutch phone.
This service comes to you at a nominal charge of Re. 1 per minute (1
min pulse).
Please note
This service is available for Postpaid only.
VOICE RESPONSE
Get your Hutch phone to respond directly to your commands. Custom
designed to recognise Indian voices and accents, the Voice Response
service makes your life more convenient. You can get the latest updates
on news, stocks, cricket and your horoscope.
Airtime charges will be Rs 6 per minute (1 minute pulse).
All you have to do is dial 910 and simply state what you want. E.g.
"news." The system will recognise your voice command and
immediately respond with the latest news. Similarly with cricket, stocks
and even your horoscope.
You can choose to skip from one service to the other by just
commanding what you want. The system is intelligent enough to
recognise this and respond accordingly. You can even say 'Help' and get
assistance on navigation instantly.
This service is also personalised. Which means, once you choose to
hear the news in a certain language, or ask for the horoscope on your
sun sign, the system will remember it every time you call again.
Please note
While Hutch ensures that you get clear audio receptivity, extraneous
noises or sounds may interfere with the service.
MTNL DIRECTORY
Looking for your long lost crush? Trying to get in touch with a school
friend? Tracking down is now easy with the Delhi MTNL Directory on
your Hutch phone.
How to get a telephone number:
Type TEL < Last name> < First name initial> <Middle name initial>
<Area>
E.g. TEL Gupta R K Lajpat Nagar
If you do not know the middle name:
Type TEL < Last name> < First name initial> <Area>
E.g. TEL Gupta R Lajpat Nagar
How to get an address:
For detailed addresses of the person,
Type TEL <Telephone number>
E.g. TEL 2726937
Send the message to 123 . You will be charged Rs. 2 per outgoing
message. Incoming messages are free.
You will get a SMS with the required details.
Please note that the number you request for must be a part of the MTNL
Directory.
ONLINE FLIGHT STATUS
You don't have to spend your precious time waiting at airports to find
out the status of your next flight out of Delhi. Get your flight status
reports and schedules for Jet Airways and Air India directly on your
Hutch phone by simply sending a text message. And what's more, you
can even set alerts to notify you via SMS if your flight is delayed.
You will be charged Rs. 2 per outgoing message. Incoming messages
are free.
SMS
Message your family and friends through Hutch SMS Services. It's
convenient and affordable. Communicate with cell phone users in over
100 countries and anywhere in India - by sending and receiving text
messages.
Pay just Rs. 2 per message for sending SMS anywhere across the
country. Pay Rs. 5 per message everytime you send an SMS to
international numbers (effective 03rd September, 03) - no matter
whether you are a prepaid or a postpaid customer*.
Please Note
Hutch has the technological expertise to deliver messages to each of
its alliance partners. The successful delivery of messages will, however,
depend upon the network of the alliance partner.
Dial-in-Services
Hutch brings you more conveniences at your fingertips. Use our
Dial-in-Services to check cricket scores, horoscope, up-to-the minute
news and other relevant information on services that touch your
everyday life.
All Dial-in-Services carry a flat charge of Rs 6 per minute (1 min pulse).
Here's a shortlist of services you can access -
Service Number
NDTV Online 123
Info Line 301
Dial-n-Deliver 306
Cricket Online 123
Tarot Line 314
Cell Rashi 315
Dial-a-Pizza 303
Dial-a-Cab 335
Voice Response Service 123
NDTV Online
Hutch connects you with what's happening around the world, 24 hours
a day, 7 days a week, 365 days a year.
Stay tuned in by simply dialing 123 on your Hutch phone for the latest
feeds. Get your political, business, international and sports news
headlines and reports, in both, English and Hindi.
Info Line
A service in association with "Just Dial", Info Line brings your city right
at your fingertips. Just dial 301 on your Hutch phone and gain access to
Yellow Pages and lots of general information.
Dial-n-Deliver
Dial 302 to send flowers, cakes and chocolates to that special someone,
or courier important documents to destinations across India. This
service is in association with First Flight Couriers.
Cricket Online
Dial 123 to enjoy cricket live on your Hutch phone. This service
provides you a ball by ball update, team compostions, toss details,
score-board details etc.
Tarot Line
Glimpse into your future through Tarot cards by dialing 314 from your
Hutch phone. Tarot combines Astrology, Numerology, Symbology and
the Occult to help you gain insights into the past, present and the
future.
Cell Rashi
Unravel the mysteries of the future on Cell Rashi. Dial 315 from your
Hutch phone, listen to your forecast and get answers to your queries.
Dial-a-Pizza
Hungry kya? Simply dial 303 from your Hutch phone to order
mouthwatering Domino's pizzas, delivered within 30 minutes, right at
your doorstep. You will need to pay for the pizza at the time of delivery.
Dial-a-Cab
It 's no longer difficult to find a cab just when you need it. Simply dial
335 on your Hutch phone and book a luxury cab right away.
Voice Response Service
Dial 123 from your Hutch phone and simply state what you want -
news, cricket, stocks and horoscope. You can listen to specific
information as well - for instance, while listening to cricket you can ask
for a particular player's score. You can choose to skip from one service
to the other by just commanding what you want, or say "help" anytime
for assistance. You can also choose to get information completely
customised to your needs - so you can hear news in a specified
language, or ask for horoscopes on your sun own sign.
RECHARGINGYou can recharge your Hutch prepaid connection either by buying
a coupon or through eTopUp
Recharge coupon denominations
Pick from any of the following recharge coupons and stay connected.
Recharge as you like
MRP
(Rs.)
Calling
Value
(Rs.)
Service
Tax
Processing
Fee
Minutes
AvailableValidity
(days)
55 17 5 33 10 0
115 58 11 46 35 0
220 90 20 110 54 15
335 154 31 150 92 30
375 190 35 150 113 30
575 372 53 150 221 30
1150 894 106 150 532 60
3350 2740 310 300 1631 365
eTopUp
eTopUp is an exclusive and paperless recharging facility for Hutch
Prepaid customers. Your prepaid card will be recharged instantly and
you will also get an SMS confirming the same. What's more, you can
recharge your prepaid card with any amount starting from Rs. 55 till Rs.
10,000. No need to call the IVR to recharge. Just tell your Hutch eTopUp
dealer your Hutch number and the amount you wish to recharge with.
Here's how it works
On your request, the dealer will directly recharge your card
using his mobile.
Just mention your Hutch number and the amount you wish to
recharge.
Both you and your dealer will receive an SMS in a few seconds
confirming the recharge.
Just pay your dealer and your transaction is complete
Do make sure that the dealer enters your correct mobile
number and the amount you wish to recharge.
You can dial *141# from your Hutch phone and your current
balance will be automatically displayed on your handset screen
for a short duration.
Check out your options below:
Range (Rs) Processing
Fee
(Rs)
Validity
(days)
55-114 33 0
115-219 46 0
220-330 110 15
331-374 150 30
375-574 150 30
575-699 150 30
700-1149 99 30
1150-1348 150 60
1349-3349 99 60
3350-5000 300 365
Average Rate Calculation
Type of Cal l
Rate (Rs/min)% Distribution
Rate
(Rs/min)
Effective
Rate
Local - H2H 32% 0.99 0.22
Local - Others 47% 1.99 0.74
STD - M2M 14% 2.64 0.37
STD - Fixed 7% 2.64 0.18
Average Rate = Rs 1.51/min
Pie-Chart Showing % Distribution Of Avg. Rate Calculation
Special offers:
Recharge with Rs.199
Recharge with an amount of Rs199 on eTopUp to get 1 month validity
and Rs.50 talktime.
Recharge with R.998
Get 1 year validity and Rs.25 talktime on a recharge of Rs.998 on
eTopUp. Limited period offer
Recharging Instructions
How to Recharge
Just follow these simple instructions on our interactive voice based
system and recharge your Hutch Prepaid instantly.
1. Tear open the Hutch Refill Coupon to obtain the 14-digit recharge
code.
2.Dial 140 from your Hutch Prepaid phone, free of cost.
3.
option.
4.Enter the 14-digit refill secret code of your recharge coupon when
requested.
5.Your Hutch Prepaid is automatically recharged and your new talk
time and validity is played to you.
Remote Recharging
You can refill your Hutch Prepaid card from a landline or any other
mobile phone with ease. Just follow these simple steps:
1.Dial 98110 00004 from any phone.
2.Dial 91 followed by your Hutch phone number.
3.Enter the 14 digit recharge secret code of your recharge coupon
when requested.
4.Your Hutch Prepaid is automatically recharged and your new balance
is played to you.
Balance & Validity Enquiry
You can dial *141# from your Hutch phone and your current
balance will be automatically displayed on your handset screen
for a short duration.
Dial *146# from your Hutch phone to know the date till which
your Hutch Prepaid is valid. The date will be automatically
displayed on your Hutch phone for a short duration.
Dial 140 from your Hutch phone, follow the prompts and select
the option for balance and validity period enquiry. You can
listen to the current balance on your Hutch phone and the latest
date till which your Hutch Prepaid is valid.
RENT A MOBILE
Hutch rental pack equips you with:
Customized solutions
24 hour toll-free helpline
Delivery anywhere in India
Value Added services like, STD, ISD, Roaming,
and more
A mobile phone instrument
Hutch SIM card
Fully rechargeable battery
One charger
Instruction guide
VALUE ADDED SERVICES
The following value added features will already be pre-activated with
your Hutch Prepaid connection:
Calling Line Identification
Call Waiting
Call Forwarding
SMS
Roaming on Hutch Prepaid gives you the most extensive coverage
across India and in over 100 countries around the world. Now enjoy
Two-way Roaming on your prepaid card in most locations in India and
stay in touch wherever you go.
ROAMING
Describes mobile cellular telephone use, which involves passing from the
local service area of one company to that of another with a compatible
network technology. This can also be done at the international level.
Within your home network, this means that your mobile phone
automatically sets up communication procedures with different radio
base stations when on the move.
Aircel Digilink India Ltd (Hutch-Haryana - Haryana) - Network
Information
Operator Name:
Aircel Digilink India Ltd
Network Name:
Hutch-Haryana - Haryana
Technology:
GSM 900
Network Status:
Live July 1997
OUT OF CIRCLE
Now you can always stay connected, no matter where you are. With the
Hutch Roaming facility, you can use your Hutch phone in over 158
countries worldwide and over 1500 cities and towns across India. Hutch
Roaming makes life easy and convenient for you.
Free incoming call while roaming in Tamil Nadu
Roaming now gets better with Hutch. Enjoy free incoming calls anywhere
in Tamil Nadu while roaming on the BPL network.
One number across the globe
Your cell phone number and PIN number remains the same whether you
are in Bangalore, Chennai, Bombay, Paris or anywhere else in the world.
SeamlessRoaming
Since your number remains the same wherever you go, all calls get
forwarded to you in the roaming partner networks. So that you do not
miss any calls. The caller also does not need to know your location.
Furthermore, the caller does not require STD/ISD facilities to call you, if
the call is being made from within the service area of your home net work.
What's more, wherever you are, you are always just a local call away from
those who need you because you pay for the long distance part of any
incoming call.
Only one bill
You get one consolidated bill that includes all your expenses in Indian
rupees, even if you use the service in more than one city or country. Thus
you save on your precious foreign exchange also.
Very Economical
You don't have to make any more expensive calls from your hotel suite.
Simply call up from your single Hutch number.
Voicemail Access
With Hutch you can access your Voicemail from anywhere on earth.
Including a fixed line. Call up 098840 11110 to access your voicemail
when you are roaming.
Extra services
Here are a few handy tips to help your Hutch phone last longer and
perform better:
Don't let your phone get wet
· Even slight amounts of water can corrode internal components, causing
anything from the display to the memory to quit working. In most
cases, water-damaged phones have to be replaced.
· Keep your phone away from water and sand. If you must take your
phone to the beach, then make sure to keep it in its protective case.
· Phones can even be damaged after being set on a wet bar or being
dialled with wet hands.
· If you do accidentally spill a liquid into the handset, take your phone to
an authorized service center for cleaning.
· Don't turn it on or off until it has completely dried. Contact the product
manufacturer for more.
·
Even while cleaning the keypad, use only a soft, dry cloth. The rest of
your handset may be cleaned with a damp cloth, using a mild solution
of detergent and water only.
Try not to drop or impact your phone
· Depending on what type of surface it lands on, dropped phones can
suffer cracked screens or dislodged internal components.
· The worst damage occurs when a falling phone is connected to an
accessory such as a headset.
· While you're walking around, a good way to keep your phone securely
at your side is to use a belt clip or a holster. This also keeps your
phone from being mashed inside a briefcase.
Don't subject your phone to harsh weather conditions or very extreme
temperatures
· If you use your phone in the car, it's a good idea NOT to leave it there
on a sweltering afternoon.
·
mobile phone manual for more detailed information about acceptable
weather conditions for your phone.
· A mobile phone can heat up internally if you leave it plugged into a
charger longer than the time recommended in your phone's manual.
Daily overcharging can destroy a battery and melt internal phone
components. It is better to completely discharge the phone's battery
when it is low, rather than to partially recharge it.
Treat your phone with care
· Do not connect positive and negative contacts with a metal object. Use
a pencil eraser to carefully clean the battery contacts.
· Do not leave your mobile phone unattended to. If your phone is stolen,
call Hutch Care immediately. As with credit cards, we will deactivate
your phone number to prevent your account from being charged with
fraudulent calls.
S.W.O.T. ANALYSIS
STRENGTHS
Hutch opens up to a new world of communication - where we can stay in
touch always, the way we want to, where ever we are. To begin with, we
can enjoy free incoming calls - no matter whether you are on Hutch
Prepaid or postpaid. Plus a host of services and lots more.
Hutch Prepaid
· Recharge as we roam- anywhere
in India.
· Recharge from any phone.
Hutch Postpaid
· Select the best Talk Plan according to
your usage.
Get more with Hutch
You can now select your ideal talk plan using also make STD calls from
your mobile to any mobile at reduced rates. Click here to see our tariffs
at a glance.
And that's not all. Hutch brings you a wide range of products and
services that are easy to access and simple to use. From flight updates to
pizza delivery to fax and data services, you can get what you want, right
from your Hutch phone. Roaming enables you to stay connected in over
1000 cities across India and over 100 countries around the world.
We also offer you convenient payment choices , to help you pay your bills,
the easy way. You can now recharge your Hutch Prepaid & Postpaid
connection completely at your convenience - wherever you are, whenever
you want to. So whether you run out of balance in the middle of the night,
or want to save the bother of buying a recharge coupon every time, Easy
Pay ensures that you always stay connected.
Get the power to recharge whenever you want. Just fill up a simple form
beforehand and follow some simple IVR instructions anytime you want to
recharge.
OPPORTUNITY
To implement this philosophy, we have taken several measures like a flat
organizational structure. There are only three levels of responsibilities
ranging from the Board Of Directors, Division Heads to Department
Heads. Other visible features of this philosophy are an open office,
common uniforms (at all levels), and a common canteen for all.
This structure ensures better communication and speedy
decision-making processes. It also creates an environment that builds
trust, transparency and a sense of belonging amongst employees
CONCLUSION
Hutch is currently the world’s largest telecom service provider.
Hutch has high quality service with variety of options and all this
at a low cost.
Today, Hutchison is the one of the largest providers of cellular services in
India with presence in all the major regions-Mumbai, Delhi, Karnataka,
Andhra Pradesh, Chennai, Kolkata, Gujarat, Haryana, Rajasthan, UP (E), UP
(W), Rest of Bengal and Punjab.
It is also the country's largest roaming operator, with a more extensive
network in India and around the world than any other operator.
Hutchison affiliates jointly account for the largest number of cellular
subscribers in India numbering over 7.6 million.
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