A BOARD OF TRUSTEES: SWEDISH MEDICAL CENTER
Chris BeuningMedical Informatics 404
June 29, 2011
Swedish Medical Center – Seattle Washington
Swedish Medical Center Private, not-for-profit health system Established in 1908 Several locations in Seattle area – main
campus in downtown Seattle
Board of Trustees - Membership Chair
Nancy J Auer, M.D. Members
– Teresa Bigelow Don Brennan John Connors Isiaah Crawford Ned Flohr Cheryl Gossman William Krippaehne, Jr. Louise L Liang Chuck Lytle Kirby McDonald John Nordstrom David Olsen Martin Siegel Janet True Todd Strumwasser
Board of Trustees Chair Nancy J Auer, MD
Emergency Medicine Physician Greater than 30 years at Swedish
Chief Medical Officer Chief of Staff Medical Director of Emergency Services Vice President of Medical Affairs
Retired 2010 Currently consulting on medical
leadership issues
Board Members Broad range of professionals
Medical Non-medical
Legal/Government Teresa Bigelow Janet True
Executive/Business Don Brennan John Connors Ned Flohr William Krippaehne, Jr. Cheryl Gossman Louise L. Liang Chuck Lytle Kirby McDonald John Nordstrom David Olsen
Board Members Higher Education
Isiaah Crawford Medical
Martin Siegel Todd Strumwasser
Rationale for Board Participation - Selection
Desirable Board Member Qualities Familiarity with the community Familiarity with business decisions Available time A record of success Reputation
Rationale for Board Participation – Reasons to Participate
Member Reasons to Participate Satisfaction of a “Samaritan Need” Pride in professional achievement Public recognition with associated commercial
opportunities
Swedish’s Mission Mission – to provide compassionate, high-
quality patient care that meets the caring and cost effective expectations of our patients, physicians, employees and volunteers, and to preserve and strengthen the Swedish tradition of community service.
Vision – to become the provider of choice for healthcare services for our community. We will differentiate ourselves through our centers of excellence
Swedish Values Constant Courtesy Patient Satisfaction Teamwork and Respect Professionalism Personal Responsibility
Board’s Responsibility for Mission
Review mission – suggest changes as appropriate based on culture and industry changes
Review all proposals and topics in context with that mission and suggest changes to improve consistency.
Mission Relative to Purpose
Mission is the central purpose of stakeholder collaboration
The mission is to be one of humanities highest callings
Upholding of the mission makes work in the HCO attractive
Balanced Scorecard Description – The balanced Scorecard is a strategic
planning and management system used extensively in business and industry. It has more recently been used in healthcare
Why it’s important – This tool helps compare a healthcare organization to national benchmarks to identify opportunities for improvement as well as marketing the HCO to customers, payers and potential employees/employed providers.
Performance – for the first four measures Swedish’s performance is better than the national, however the numbers are ext
How do they manage for success and quality
Surrogate Indicators from Data.Medicare.Gov
Measurement(Per 1000 Discharges)
Swedish National Benchmark
Foreign Object Retained after Surgery 0 0.09Air Embolism 0 0.003Blood Incompatibility 0 0.001Pressure Ulcer Stages III and IV 0 0.135Falls and Trauma 1.008 0.564Vascular Catheter-Associated Infections
0.622 0.367
Catheter Associated UTI 0.155 0.316Manifestations of Poor Glycemic Control
0 0.05
Surrogate Indicators from Data.Medicare.Gov
Reflection of these measures for the health care organization Most of the measures compared did so
favorably for Swedish compared to national benchmarks
Four of the eight measure did indicate room for improvement
Profitability No published scorecard or comparison
measures available Information on HCO website is favorable
Swedish Executive Teams President and Chief Executive Officer Executive Vice President and Chief Financial Officer Senior Vice President and Chief Administrative Officer Chief Strategic Officer Vice President, Swedish Physician Division Chief Information Officer Chief Medical Officer Chief Legal Counsel Executive Director, Foundation and Vice President of
Development Vice President, External Affairs Vice President, Human Resources
Accreditation Last Report
Fully accredited by Washington State Department of Health
The Joint Commission (The JC) formerly JCAHO Commission on Cancer
Board’s reaction Endorsement of findings Review of any findings no matter how minor Set strategy for addressing any findings
Board’s Role in Information Technology
Consideration of requests in relation to Mission, Vision and Values
Strategy Approval Scope Approval Funding Prioritization Review of Progress and Outcomes
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