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6Cs and Social MediaDr Anne Marie CunninghamAcademic Lead for eLearningInstitute of Medical Education, Cardiff University
“determined not to be one of the sheep”
sharing
open
interaction
Balancing
Closed Openness
Learning
Sharing
Risk
Privacy
Safe
The 6Cs
Compassion
Care
Communication
Commitment
Competence
Courage
patient
family
practitioner
deliver high quality, patient-
centred care
complex, unpredictable and
financially restrained care environments
getting started….
“READ THE NMC SOCIAL NETWORKING GUIDANCE AND YOUR WORKPLACE SOCIAL MEDIA POLICY”
http://www.wenurses.com/Resources/twitterversitystudent.php
S
#wenurses #weMHNs
Victoria BettonandVictoria Tomlinson
examples
@markoneinfour
@mentalhealthcop
courage
Preserving our belief in each others’ humanity
“ It seems the key is somehow preserving our belief in each others’ humanity – patient, nurse or student. As patients we need to develop that trust that you do care for us and are working to act in our best interests; and as professionals we need you to see beyond our symptoms to the real person.”
Mental Health Nurse with lived experience…
Staff with lived experience
@lisasaysthis
more to it….
https://www.flickr.com/photos/clappstar/2773208127/
Surveillancehttp://www.flickr.com/photos/pickard/31220953/
Appropriate or NOT???
https://www.flickr.com/photos/zackrepko/4863490513
Fears?
Identity
Relationships Powe
r
ControlTrus
t
Context
What happens when we are not setting the agenda?
“Sadly, since the publication of the independent report the Trust has been subject to trolling on Twitter, a number of staff have been directly targeted and have felt intimidated by the Twitter traffic, we are aware of at least one staff member’s account having been hacked and a bogus Trust Twitter account set up.”
How easy is it to listen on social media?
How should we respond?
Compassion
Care
Communication
Commitment
Competence
Courage
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