ReflectionJo-Anne McShane
What is reflection?
Reflection in easy steps!
• Step 1: Explain what happened.
• Step 2:Explain how you felt at the time
• Step 3: How did I resolve those feelings
• Step 4: What is my objective, unbiased understanding of the situation?
• Step 5: Make a plan of action
Step 1-Explain what happened
• Maintain confidentiality of the patient or colleague. Do not use identifying details. If copies of YOUR notes are made- block out pt details including UR.
• Can be a good situation or a situation that didn’t turn out so well.
Step 2-Explain how you felt at the time
Frustration, worry, rage, guilt, embarrassment, concerned, ugly,
empathy, sorrow, hurt, envydisgust, stress, sadness, loneliness,
disappointmentshame, sad, pity, happy, love,
excited, proud
Step 3-This is how I resolved or came to terms with my emotions
• It may take to a couple of days to come to terms with your emotions.
• Do you need to talk with someone about it? Debrief?
Step 4-My objective, unbiased understanding of the situation
• What skills or strategies could be used to make improvements?
• If you could do it again would you change anything?
• Is there an issue or learning need that can be shared with colleagues?
• Is there anything that needs to be reported?
Step 5- Make a plan of action
• What are your goals?
• What strategies will help you meet your objectives?
• What are the outcomes- where you successful?
• Evaluation
Reflection:
• What happened?
• What did I do well?
• What could I have done better?
• There is no point of reflection unless you have learnt something from it!
Everyone write down one good situation that has happened to you, and one not-so good situation.
split into groups and reflect on an situation
Reflection in easy steps!
• Step 1: Explain what happened.
• Step 2:Explain how you felt at the time
• Step 3: How did I resolve those feelings
• Step 4: What is my objective, unbiased understanding of the situation?
• Step 5: Make a plan of action