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SME DEVELOPMENT
PROGRAMMES
SME Corp. Malaysia
Established under the Small and Medium EnterprisesCorporation Malaysia Act 1995 [ACT 539] on the 2nd
October 2009
Formerly known as the Small and Medium IndustriesDevelopment Corporation (SMIDEC)
A single dedicated agency to formulate overallpolicies and strategies for SMEs and to coordinateprogrammes across all related Ministries and
Agencies
The central point of reference for information andadvisory services for all SMEs in Malaysia
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As a tool to evaluate and track SMEs capabilities and performance in
management, operation management, technology adoption, certification
initiatives, financial capability and marketing capability.
Visit & SCOREVisit & SCOREVisit & SCOREVisit & SCORE
As a basis to identify:
Weaknesses of SMEs as more
focused approach and provide
integrated, hand-holding
assistance to SMEs;
Facilitating linkages of potential
SMEs with large companies/MNCs / retailers ; and
To facilitate and identify suitable
financial assistance for the
development of SMEs
SMEsSMEsSMEsSMEs
SME COMPETITIVE RATING
FOR ENHANCEMENT (SCORE)
About SCORE
Evaluate andtrack SMEs
capabilities andperformance
Facilitate the linkage ofSMEs to large
companies
OBJECTIVE
Identify suitableintervention toenhance SMEs
To developbaseline data on
SMEs
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SMEs
SCORE - Manufacturing & Manufacturing
Related Services Model
BusinessBusinessBusinessBusiness
PerformancePerformancePerformancePerformance
FinancialFinancialFinancialFinancial
CapabilityCapabilityCapabilityCapability
TechnicalTechnicalTechnicalTechnical
CapabilityCapabilityCapabilityCapability
ManagementManagementManagementManagement
CapabilityCapabilityCapabilityCapability
QualityQualityQualityQuality
SystemSystemSystemSystem
InnovationInnovationInnovationInnovation
ProductionProductionProductionProduction
CapacityCapacityCapacityCapacity
Corporate Planning Technology & Innovation
Management Human Capital Development
IT Adoption
Sales Average Growth
Export
Marketing Customer Satisfaction
Current Assets Current Liabilities
Gearing Ratio Profit
No. of Trained Personnel MTS Ratio
Types of Technology Utilised
Capital Investment
per Employee (CIPE)
Factory Automation Level Machine Utilisation
Intellectual Property Rights Product & Process Improvement
Capability of Products &Process Improvement Activities
Practice of ContinuousImprovement
Product Certification Certification (Basic &
Advance Requirement) Awards
No Star
Very basic operation,manual process and
informal negativeaverage growth;
Manual process,Minimal quality
management systemin place, negativeaverage growth
Semi-automated process,Basic certification/
compliance, Minimalactivities in product andprocess improvement,
Minimal average growth
Extensive automation,Quality management
system in place, Productand Process
improvement carried,IPR registered,
Moderately ready forexport compliance
certification
Fully automated, Highpotential for export,High investment in
Product and ProcessImprovement, With
certification for exporte.g. CE Marking, GMP,
HACCP
Have good branding,packaging, alreadyexporting to othercountries, Have
compliance to exportingcountries certification
requirements
SCORE RATING - MANUFACTURING
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No Star
Very basic operation Financial record not well
documented, poor ICTutilisation, poor stock
management, low
management capability
Basic financial record and stock
policy, basic level of operationmanagement, minimal
compliance to requirement,
unstructured marketing activity
Adequate management ladder,
good implementation of SOP,
good stock policy, averageutilisation of ICT and good
customer relation
Efficient management
structure, good stock
management, positivebusiness expansion, good
financial management and
performance,comprehensive marketing
plan, good utilisation of ICT
Visionary leadership, established
brand presence, excellent
integrated system, high capabilityin ICT adoption, excellent
compliance to requirement,
excellent stock management,outstanding CRM, high business
value proposition, excellent
marketing strategy and verystrong financial capability
SCORE RATING - SERVICES
2-STAR FIRM
0
0.5
11.5
2
2.5
3
3.5
4
4.5
5
5.5
Business Performance
Financial Capability
Technical Capability
Production CapacityInnovation
Quality System
Management Capability
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3-STAR FIRM
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
Business Performance
Financial Capability
Technical Capability
Production CapacityInnovation
Quality System
Management Capability
4-STAR FIRM
0
0.5
11.5
2
2.5
3
3.5
4
4.5
5
5.5
Business Performance
Financial Capability
Technical Capability
Production CapacityInnovation
Quality System
Management Capability
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Current Situation Recommendation Programme
1. Manual productionprocess
2. Company onlyhave one automixer machineand one fillingmachine capableof producing 1,200bottle (size 1.25
liter) per day
Product and ProcessImprovement
To improve from manualproduction process to semi-auto production process withconveyor system andautomatic filling machine
Soft Loan for SME(SLSME) Scheme
Min : RM50,000.00
Max : RM 3 million
Machine & Equipment
Working Capital
Project Financing
4% per annum onyearly rest
Managed by MIDF
ACTION PLAN
100200
300
623
1,693
2,844
0
500
1000
1500
2000
2500
3000
05 06 07 08 09 10
Total : 5,160 SMEs Evaluated(as at December 2010)
SCORE a tool to track SMEs capabilities
No.ofSMsEvaluated
Year
(4%)
(29%)
(42%)
(21%)
(4%)
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Launched on 2ndMarch 2009by the HRH the Crown
Prince of Perak,Raja Dr. Nazrin Shah
Depicts Quality, Excellenceand Distinction of localproducts and services
A total of 17 companieshave been certified
as at 28 Feb 2011
Collaboration between SME Corp.& SIRIM QAS to enhancethe visibility of Malaysian
products and serviceslocally and internationally
THE NATIONAL MARK OF MALAYSIAN BRAND
1. For qualified SMEs, 50% (RM3,000) of total cost acquiring National
Mark of Malaysian Brand Certification will be borne by SME Corp.
2. Qualified SMEs are entitled to claim RM100,000 for Advertising and
Promotion initiatives done within two years of certification
3.
Facilitate companies access to on-going local and international
trade promotion and A&P activities by MATRADE
BENEFITS
4. Special access passes to MICCI-SME Corp. mentoring programmes
5. Invitation to specific training organised by SME Corp. and partners
6. Priority access to Media Coverage
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Innovation Certification AssessmentCriteria
I
Technology
innovation
ability
II
Technologycommercialization
ability
III
Technology
innovation
managementability
IV
Technology
innovation
result
R&D activity indexTechnology Innovation SystemTechnology Innovation AdministrationTechnology Accumulation SystemTechnology Analysis Ability
Technology manufacturing abilityAbility to develop products using
TechnologyMarketing ability
Managements innovation ability
Ability to respond to changesManagers sense of values
Outcome of TechnologyCompetitiveness ProgressTechnology management resultTechnological Achievements
(forecasting)
SMEs will be assessed using 4 MainCriteria:
INNOVATION CERTIFICATION
GREEN LANE FACILITY FOR INNOVATIVE SME
1. Two percent interest rebate for approved loans by DevelopmentalFinancial Institutions (DFIs) and exempted stamp duty on the loanagreement document;
2. Tax deduction on expenses incurred to acquire 1-InnoCERTcertification;
3. Fast track registration in e-Procurement in only 1 day from the
current 7 days;
4. Priority to participate in Government Offset Programmes; and
5. Privileges in Government and the Ministry of Finance Incorporatedcompanies procurement.
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INDUSTRIAL LINKAGE PROGRAMME
Integrating SMEs into the supply chain of the MNCs/LargeCompanies
Promoting competitive and capable SMEs to become suppliersto MNCs/Large Companies
MNCs/LSIsSMEs
Global Supplier
Programme
OVER 50 SKILLS DEVELOPMENTCENTRE(SDCs) &
PROFESSIONAL TRAINING PROVIDER(PTPs)APPOINTED:
SKILLS UPGRADING PROGRAMME
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Over 70 Industry Experts
Visit ,
Diagnose &
Recommend
Improvements
Packaging & Labeling Production capabilities
Compliance to Standards/Certification
Lean Production System
Management & FinancialAdvisory
SME
SME EXPERT ADVISORY PANEL (SEAP)
2010 Programmes for Capacity and Capability Building
207 SMEs linked
Sales negotiated : RM 106.3 million
Industrial Linkage
Programme (ILP)
65 SMEs certified
6 winners of the Innovation Award1-InnoCERT
Brand Entrepreneur Conference (1,000 pax)
Mobile Gallery outreach 2,830 visitors
15 companies certified with National Mark
Brand Dev.
Programme
6,586 employees trained
MAJAICO A-1 86 companies
Skills Upgrading
Programme
Application : 166
Approvals : 130
Valued at RM11.9 million
Enterprise
Enhancement
Programme20
Johor, Terengganu,Penang, Kelantanand Melaka
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SME Business Centre
One Referral Centre on advisory andinformation
50 qualified Business Counsellors and 7Business Coaches are available
Disseminate information on Governmentfunds and incentives for SMEs
Channel for feedback on SME issues
Liaison for domestic and internationalcommunities on SME matter
One Referral Centre
ONEREFERRAL
CENTRE
BUSINESSCOUNSELORS (50)
BUSINESSCOACHES (7)
COUNTER FORAGENCIES &
BANKS
PUBLICATIONSFROM
MINISTRIES &AGENCIES
INFO KIOSK(SELF-SERVICE)
SEAP COUNTER
DISPLAY AREA
RESOURCECENTRE
INFO LINE &INFO EMAIL
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Virtual SME Info Centre
Virtual SME Info Centre
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InfoLine
InfoLine :
1-300-88-1801
SMECORP STATUS
[Ref. No]SMECORP BORANG
[alamat emel]
One Referral CentreBusiness Advisory
Services (BAS)
VIRTUAL SME
INFORMATION CENTRE
www.smecorp.gov.my
INFOLINE1-300-88-1801
SMS for SMEs Info
& Other InformationSend to 15888
Find us on FacebookSME Corp. Malaysia
THANK YOUwww.smeinfo.com.my
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