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Page 1: 5 tactics to increase referral landing page conversions

5 Tactics to Increase Referral Landing Page

ConversionsTurn referred visitors

into new customersBy Tony Mariotti@tonymariotti

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Featuring Friendbuy partners:

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You never get a second chance to make a first impression.

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For referred visitors

this is especially true.

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When a user clicks on a referral link

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When a user clicks on a referral link

and visits your site,

www.

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When a user clicks on a referral link

and visits your site,

what’s the first thing you want them to see

www.

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When a user clicks on a referral link

and visits your site,

what’s the first thing you want them to see

and the primary actionyou want them to take?

www.

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Thinkof

referredvisitors

as

VIPs

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They’re coming to your site because a friend

recommended your product or service

They’re already primed with ‘social proof.’

In that way, they’re special.

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Lay out a stellar referral landing page for these premium leads --

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Lay out a stellar referral landing page for these premium leads --

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Lay out a stellar referral landing page for these premium leads --

and they’re far more likely to turn into customers.

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There are several options for engaging referred visitors.

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There are several options for engaging referred visitors.

Let’s take a look at five tactics and real-world examples...

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1Direct Referred Visitors to Your Homepage

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www.

Sending invitees to your homepageis the simplest of strategies

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www.

Sending invitees to your homepageis the simplest of strategies

and a good place to start if you want to deploy your referral program quickly.

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2Present Referred Visitors With a Welcome Widget

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Here’s a way to add some spice if you’re using your homepage as the destination for referred visitors…

www.

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Create a welcome widget for users who click through a referral link.

www.WELCOME!

x

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You can do this with a simple overlay widget.

www.SIGN UP & GET 20% OFF!

x

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You can do this with a simple overlay widget.

Feature your call to action and offer in the copy to help guide users through the conversion funnel.

www.SIGN UP & GET 20% OFF!

x

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does this

beautifully with a

welcome widget

that pops up over

their homepage.

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It combines an

enticing

offer for the

friend with

email capture

functionality

for list building.

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Even if the user

doesn’t convert,

you’ve started a

lead nurturing

relationship...

WIN / WIN!

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3Generate a Dynamic Message in Your Referral Landing Page

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uses session-based info

(obtained from referral link UTM parameters)

to generate dynamic

welcome messages

that display the

campaign

incentive to the

referred friend.

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What’s more, the offer is deposited as a

session-based credit into the visitor’s

shopping cart.

$10 off has been added to your shopping bag!

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What’s more, the offer is deposited as a

session-based credit into the visitor’s

shopping cart.

$10 off has been added to your shopping bag!

This tactic reduces friction and keeps the carrot

(offer) right in front of the prospect.

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4Use a Dedicated Referral Landing Page

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Sending referred friends to a dedicated landing page is a sophisticated approach for increasing conversions.

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The customized experience speaks to referred visitors differently than other visitors.

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The customized experience speaks to referred visitors differently than regular customers.

The feeling of “special treatment” helps drive engagement.

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welcomes their referred visitors with a dedicated landing page featuring a strong, clear call to action.

start my risk-free trial

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Furthermore, distracting click-able

elements (e.g. navigation, social media icons, etc.)

that can draw users

away from the

conversion

funnel

are eliminated.

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This is a bona fide referral landing page,

with all the requisite best practices

included.

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5Personalize the Welcome Experience

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Personalizing the welcome experience makes the introduction feel intimate and exclusive.

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Dollar Shave Club features a welcome bar at the top of their page that shows the name of the referrer.

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Dollar Shave Club features a welcome bar at the top of their page that shows the name of the referrer.

This reminds the visiting friend of their personal connection.

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gives you the ability to

A/B test and track all of your

campaign elements to determine

which welcome experience is most

effective for turning

referred visitors into new customers.

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