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Preface
Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedina
normal
manner
with
a
well
constructednetwork,
the
Sierra
Wirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhereblastingisinprogress,whereexplosiveatmospheresmaybepresent,
near
medical
equipment,
near
life
support
equipment,
oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wirelessmodems may be used at this time.
ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.
Limitation of Theinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartof
Liability SierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
Rev 1.2 Oct.08 3
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Compass Series HSPA USB Modem Installation Guide
Patents
Copyright
Trademarks
REVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.
PortionsofthisproductmaybecoveredbysomeorallofthefollowingUSpatents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,1686,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878 7,053,843 7,106,569 7,145,2677,200,512 7,295,171 7,287,162 D442,170 D459,303D599,256 D560,911andotherpatentspending.Thisproductincludestechnologylicensedfrom: QUALCOMM3GLicensedbyQUALCOMMIncorporatedunderoneormoreofthefollowingUnitedStatespatentsand/ortheircounterpartsinothernations:4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,261 5,267,262 5,337,338 5,414,796 5,416,7975,490,165 5,504,773 5,506,865 5,511,073 5,535,2395,544,196 5,568,483 5,600,754 5,657,420 5,659,5695,710,784 5,778,338ManufacturedorsoldbySierraWirelessoritslicenseesunderoneormorepatentslicensedfromInterDigitalGroup.
2008SierraWireless.Allrightsreserved.
HeartoftheWirelessMachineisaregisteredtrademarkofSierra
Wireless.
Watcher
is
atrademark
of
Sierra
Wireless,
registeredintheEuropeanCommunity.SierraWireless,theSierraWirelesslogo,theredwavedesign,theredtippedantenna,andTRUInstallaretrademarksofSierraWireless.
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Preface
Rev 1.2 Oct.08 5
WindowsisaregisteredtrademarkofMicrosoftCorporation.QUALCOMMisaregisteredtrademarkofQUALCOMMIncorporated.Usedunderlicense.MacintoshisatrademarkofAppleInc.,registeredintheU.S.andothercountries.Othertrademarksarethepropertyoftherespectiveowners.
Contact
Information
Consultourwebsiteforuptodateproductdescriptions,documentation,applicationnotes,firmwareupgrades,troubleshootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Revision
number
Release
date
Changes
1.0 April 2008 New document
1.1 May 2008 Revised instructions for inserting the SIM card.
1.1B Sept. 2008 Updated FCC information
1.1C Sept. 2008 Updated FCC information
1.2 Oct. 2008 Updated FCC information
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless13811 Wireless WayRichmond, BCCanada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
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Compass Series HSPA USB Modem Installation Guide
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ContentsIntroducing the Compass USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Compass USB modem software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Insert the Compass USB modem into the USB slot . . . . . . . . . . . . . . . . . 14
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Attach the Compass USB modem to the lanyard . . . . . . . . . . . . . . . . . . . . . . 17
Using your Compass USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the microSD card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 23
Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The 3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Indicators in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning the radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Frequency band and network selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Compass Series HSPA USB Modem Installation Guide
Care and Maintenance of Your Compass USB Modem . . . . . . . . . . . . . . . . . .31
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 33
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Regulatory information for EU countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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1: Introducing the Compass USB 1Modem
Services supported Your account and
coverage area Compass USB modem
software Frequency band
supportTheCompassUSBthirdgeneration(3G)wirelessmodemenablesyoutoconnecttotheInternet,sendandreceiveemail,connecttoacorporatenetworkorvirtualprivatenetwork(VPN),orviewstreamingvideo,withouttheneedforacable.ThemodemfitsintoTypeAUSBports.TheCompassUSBmodemisTRUInstallenabled.Alltherequiredsoftwareisonthemodem.Whenyousetupyourmodem,thesoftwareisinstalledonyourcomputer.YoudonotneedaninstallationCD.Themodemhasabuiltinantenna.AslotontheendofthemodemaccommodatesamicroSDexternalmemorycard.Dependingonyourserviceprovider,amicroSDcardmaybeincludedinyourpackage,oryoumayneedtopurchaseitseparately.
Services supported
YourCompassUSBmodemsupportsspeedsofupto7.2Mbps.However,actualspeeddependsontheservicesofferedbyyourserviceprovider.Contactyourserviceproviderandvisitwww.sierrawireless.comfordetails.Maximumtheoreticaldataspeedsare: HighSpeedDownloadPacketAccess(HSDPA)upto
7.2Megabitspersecond(Mbps) HighSpeedUploadPacketAccess(HSUPA)upto
2.0Mbps ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbps
downloadandupto1.5Mbpsupload UniversalMobileTelecommunicationsSystem(UMTS)384kilobitspersecond(kbps) EnhancedDataratesforGSMEvolution(EDGE)
236kbps GeneralPacketRadioService(GPRS)56kbps
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Compass Series HSPA USB Modem Installation Guide
Note: If you purchased the
Compass USB modem from a
GSM service provider, you may
already have an account and a
SIM card. Otherwise, your
retailer should be able to give
you the names of companies
that provide these items.
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
GPRSandEDGEaresecondgeneration(2G)dataservices.UMTSandHSDPA/HSUPAare3Gdataservices.Whenestablishingaconnection,yourCompassUSBmodemusesthefastestavailableservice.If,forexample,youareusingaCompassUSBmodeminanareathathasEDGEservicebutnotUMTSorHSDPA/HSUPAservice,theCompassUSBmodemconnectsusingEDGEservice.Oncetheconnectionisestablished,youhaveaccesstoallInternetservices.
Your account and coverage area
YoumusthaveanaccountwithaGSMserviceprovidertousetheCompassUSBmodem.Tousethemodems3Gcapability,youraccountmustbewithaserviceproviderthatoffersHSDPA/HSUPAorUMTSservice.(TheCompassUSBmodemisbackwardscompatiblewith2Gservice.)Whenyouobtainyouraccount,youaregivenaSubscriberIdentityModule(SIM)cardcontainingaccountinformation.BeforeyouusetheCompassUSBmodem,youmustinserttheSIMcardintoit.Yourabilitytoobtainservicedependsonthesefactors: NetworkcoverageYou mustbewithinthenetwork
coveragearea. ServiceproviderIf youarewithinthecoverageareaofa
networkthatisnotoperatedbyyourownserviceprovider,you
can
obtain
service
only
if
there
is
a
roaming
agreement
betweenyourserviceproviderandthenetworkoperator.
AccountprovisionsYour accountmayrestrictyourusagetocertainnetworksorlimittheamountoftimeyoucanusethenetwork.
FrequencybandYou cannotconnecttonetworksoperatinginbandsnotsupportedbyyourCompassUSBmodem,regardlessofroamingagreementsoraccountprovisions.
Mostserviceprovidershavecoveragemapsontheirwebsites.
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Introducing the Compass USB Modem
Compass USB modem software
TheCompassUSBmodemcomeswithconnectionmanagementsoftware.Dependingonyourcarrier,itmaycomewithcarrierspecificsoftwareorthefollowingsoftwaremadebySierraWireless: 3GWatcherforWindows.Usethissoftwaretomanage
theCompassUSBmodemandmonitoryourconnections. Driversoftwarethatformstheinterfacebetweenthe
CompassUSBmodemandyourWindowsoperatingsystem
ForinformationonWatcherfeaturesandusingWatcher,seeConnectionmanagementsoftwareonpage25.
Frequency band support
FrequencybandssupportedbytheCompassUSBmodem:Technology
2G
Bands
850 MHz (cellular band)
Location
North America
900 MHz (EGSM band) Europe
1800 MHz (DCS band) Europe and Asia
1900 MHz (PCS band) North America
3G WCDMA 800 (band VI)WCDMA 850 (band V)WCDMA 1900 (band II)WCDMA 2100 (band I)
Japan
North America and
Australia
North America
Europe, Asia, andAustralia
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2: Getting Started 2
Note: Keep a written record in a
secure place of the account
information that your service
provider gives you.
Note: If you are running
Mac OS X, please refer to the
Watcher Quick Start Guide for
Mac OS Xfound at
www.sierrawireless.com/mac.
FollowtheinstructionsinthischaptertosetupandstartusingyourCompassUSBmodem.TouseyourCompassUSBmodem,youllneed: Anaccountwithaserviceprovider ASIMcard(suppliedbytheserviceprovider) Aprofile,whichmaybe:
Alreadystoredonyourmodemwhenyoupurchaseit Setupautomatically Selectedfromadropdownlist Createdmanually
Overview of installation steps
1. Checkthesystemrequirements.2. InserttheSIMcard.3. InserttheCompassUSBmodemintoyourcomputersUSB
port.(ThenecessarysoftwareisinstalledandeithertheprofileissetupautomaticallyorWatcherpromptsyoutocreateaprofile.)
System requirements
TheCompassUSBmodemissupportedon: Windows
Vista
WindowsXP(HomeandProfessionalversions) Windows2000 MacintoshOSX10.4.11orlaterToinstalltheCompassUSBmodem,yourequirethefollowing:USB port
I/O resources
Memory
1 USB Type A slot (USB 1.1 or 2.0)
1 IRQ, 40 bytes I/O space
32 MB
Note: If you are running Windows 2000, Windows Installer Redistrib-
utable 2.0 must be installed. This is available on the Microsoft web
site, www.microsoft.com.
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Compass Series HSPA USB Modem Installation Guide
Note: To prevent the SIM card
from becoming jammed in its
slot, ensure the edge of the card
is smooth before inserting it. Donot attach labels to your SIM
card as this may also cause it to
jam.
Insert the SIM card
1. IfyourSIMcardisattachedtoalargercard,detachtheSIMcardandremoveanyfragmentsstucktoit.
2. RemovethecapfromtheendoftheCompassUSBmodem.
3. IfthereisanonfunctionalSIMcardintheupperslot:a. Pressitinandthenreleaseit.b. GentlyremovethenonfunctionalSIMcard.
4. InserttheSIMcardintothetopslot:a. PushtheSIMcardinslightlybeyondtheedgeofthe
plastichousingfarenoughtoensurethattheSIMcardstaysinplaceandthespringdoesnotpushtheSIMcardout.
Whenitisproperlyinserted,theouteredgeoftheSIMcard
is
in
line
with
the
edge
of
the
housing.
Insert the Compass USB modem into the
USB slot
Note: Users of Windows Vista or 1. GentlyinsertthemodemintotheUSBslot.Windows 2000 must be logged
in with administrative privileges.
Users of Windows XP may
require administrative privileges.
Note: If your computers USB slot is vertical, use the supplied USB
extension cable and notebook computer clip. SeeUsing the
extension cable and notebook computer clipon page 23.
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Getting Started
If the orientation of your computers USB slot or the thickness of your
computer are such that pressure is applied to the end or side of the
modem, you may damage the modem or your computer. In such
cases, do not insert the modem directly into your computers USB
slot; use the supplied USB extension cable and notebook computer
clip instead.
Note: Do not forcefully insert the Note: Do not insert the Compass USB modem or the USB extension
Compass USB modem as you cable into a USB hub or, if your keyboard is separate from your
may damage connector pins. notebook computer, a USB slot on your keyboard.
TheCompassUSBmodemcomeswithTRUInstall,aSierraWirelessfeaturethatinstallsthenecessarysoftwarethefirsttimeyouinserttheCompassUSBmodemintoyourcomputer.(YoudonotneedaninstallationCD.)
2. Theinstallationprocessstartsautomaticallywhenyouinsertthemodem.Ifitdoesnot,selectStart > Run andtyped:\setup.exe (whered isyourTRUInstallCDROMdriveletter1).
3. Followtheonscreeninstructions.Note: Do not remove the modem until the software installation is
complete. If you have inadvertently removed the modem too soon,
seeReinstalling the softwareon page 29.
Connect to the network
Touseyouraccount(andconnecttoyourserviceprovidersnetwork),youneedtohaveatleastoneprofilesetuponyourmodem.Dependingonhowyourmodemisconfigured,theprofilemayalreadybesetuporyoumayneedtocreateone.
1. The drive appears as a CD-ROM drive, even though there is no physical CDrequired for installation.
Rev 1.2 Oct.08
Scenario Required action
Watcher automatically detects or creates a defaultprofile.
Click Connecta.
Watcher prompts you to create a data profile. 1. Click Yes, then....
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Oncethesoftwareissuccessfullyinstalledandtheprofileissetup,theCompassUSBmodemisreadytouse.AnytimeyouusetheCompassUSBmodemwiththesamecomputer,TRUInstallverifiesthatthecorrectsoftwareisalreadyinstalled.Thisprocesstakesafewseconds.Ifyouneedtoreinstallthesoftware,seepage29.ForinformationonusingWatcher,seeConnectionmanagementsoftwareonpage25orconsulttheOnlineHelpthatcomeswithWatcher(fromthemainwindow,selectHelp >Help Topics).
If Watcher opens the Options window Profilepane and pre-selects an appropriate profile
(normally the name of your service provider)
from the drop-down list...
a. Click OK to accept that profile (or chooseanother from the drop-down list).
b. ClickConnecta. If Watcher opens the Options window Profile
pane, the Profilename field is blank, and
your service provider is not included in the
drop-down list...
You need to create a profile manually. Refer to theWatcher online help for details.
a. The first time you insert the modem in the computer, it takes a few seconds for the modem to locate the network. While it is scanning for a network, the Connect button is unavailable.
Scenario Required action
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Getting Started
Rev 1.2 Oct.08 17
Attach the Compass USB
modem to the lanyard
Tokeepeverythingtogether,threadthelanyardthroughthecap
and
the
modem,
as
shown
in
the
illustrations.
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3: Using your Compass USB 3
Modem Removing a SIM card Using the microSD
card Connection
managementsoftware
YourHSPACompassUSBmodemhasUSBconnectorandslotsforaSIMcardandamicroSDexternalstoragecard.LEDsonthefrontofthemodemprovidestatusinformation.
Cap
Data LED
Power LED
microSD card slot
and SIM card slot
USB connector
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LEDs
TheCompassUSBmodemhastwoLEDsthatshowthecurrentstatusofthemodem.
LED State Indicates
Power Off Indicates one of the following states:
The modem is not inserted in the computer.
The computer is off or in suspend and resume mode.
The modem radio has been turned off using Watcher (Tools > Turn RadioOff) or another connection client.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is being updated.Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem erroreither the modem is having a problem initializing (searchingfor service) or is offline because of a failure.Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready toconnect.
Solid Amber The modem is connected to a 2G network and is able to send and receivedata.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready toconnect.
Solid Blue The modem is connected to a 3G network and can send and receive data.
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Using your Compass USB Modem
Removing a SIM card
Chapter2providesinstructionsforinsertingtheSIM.ToremovetheSIMcardfromtheCompassUSBmodem:1. Removethecap.2. PushtheSIMcardinandthenreleaseit.
3. RemovetheSIMcard.
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Compass Series HSPA USB Modem Installation Guide
Using the microSD card
TheCompassUSBmodemisbuilttoaccommodateamicroSDexternalstoragecard.TouseamicroSDcard:1. IfthereisanonfunctionalmicroSDcardinthelowerslot:
a. Pressitinandthenreleaseit.b. GentlyremovethenonfunctionalmicroSDcard.
2. InsertthemicroSDcardintothelowerslotattheendofthemodem,asshownintheillustration.
SIM card slot
microSD card slot
3. InserttheCompassUSBmodemintothecomputersUSBslot.IfthecomputerdoesnothaveWatcherinstalled,youmaybegiventheoptiontoinstallit.IfyoudonotwanttoinstallWatcher,canceltheinstallation.YoucanusethemicroSDwithouthavingWatcherinstalled.
ThemicroSDcardappearsasaUSBmemorydrive.Youcancopy,paste,anddragfilestoandfromitthesamewayasyoucanwithanyotherexternaldrive.
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Using your Compass USB Modem
Removing the microSD card
Tip: To help conserve battery life, remove the microSD card when
you are not using it.
ToremovethemicroSDcard:1. Removethecap.2. PushthemicroSDcardinandthenreleaseit.
3. GentlypullthemicroSDcardout.
Using the extension cable and
notebook computer clip
YourCompassUSBmodemcomeswithanextensioncableandclip.TheclipfitsonthetopofyournotebookcomputerandholdsyourCompassUSBmodem.
Note: To meet FCC (regulatory) requirements, use only the suppliedextension cable and notebook computer clip; other cables and
notebook computer clips should not be used.
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Compass Series HSPA USB Modem Installation Guide
Note: Do not insert the Compass USB modem or the USB extension
cable into a USB hub or, if your keyboard is separate from your
notebook computer, a USB slot on your keyboard.
Tousetheextensioncableandclip:1. Placetheclipontopofthenotebookcomputer.2. Connecttheextensioncabletothemodem.3. Placethemodemintheclipholder.4. ConnecttheotherendoftheextensioncabletotheUSB
slotonyourcomputer.
ClipCompass USB modem
Extension cable
Note: Your clip may look slightly different from the one shown in the illustration.
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Using your Compass USB Modem
Connection management
software
YourCompassUSBmodemcomeswithSierraWireless3GWatcher
or
other
connection
management
software,
depending
onyourcarrier.Note: 3G Watcher is also compatible with earlier Sierra Wireless
modems such as the AirCard 88xU USB modem, AirCard 88xE
ExpressCard modem, and the AirCard 88x PC card modem.
3GWatcherenablesyouto: Initiatedataconnections Determinesignalstrength,roamingstatus,GPRS,EDGE,
UMTS,orHSDPA/HSUPAavailability,andothernetworkconnectionparameters
MonitorthestatusoftheCompassUSBmodemandGSMservice
SendandreceiveSMSmessages EnableordisableSIMsecuritythatpreventsothersfrom
usingyourSIMcardifitislostorstolen Setoptionsrelatedtonotificationsandthe3GWatcher
window CreateormodifyanaccountprofileYoudonotneedtorun3GWatcherwhenyouusetheCompassUSBmodem,but3GWatcherdoesprovideusefulstatusinformation.Launching 3G Watcher
Unlessthisfeaturehasbeendisabled,3GWatcherlaunchesautomaticallyanytimeyouinserttheCompassUSBmodem.Youcanalsolaunch3GWatcherby: Doubleclickingthedesktopshortcut ,or SelectingStart > Programs > Sierra Wireless > 3G Watcher >
3G Watcher
Dependingon
how
your
profile
is
configured,
your
browser,
VPN,orotherprogrammaylaunchautomaticallyanytimeyoulaunch3GWatcher.
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Note: To view the online Help in
3G Watcher, selectHelp > Help
Topics. You can also display
help by pressing .
The 3G Watcher window
CompactGPRS, EDGE, UMTS, or Roaming viewHSDPA/HSUPA coverage
Service Provider
Signal strength
Connect/Disconnect button Profile drop-down list
Devicestatus. If an icon of the Compass USBmodem with an X is displayed, 3G Watcher isunable to detect the modem. This indicates thatthe modem is not fully inserted into the computeror the device is powered down.
You may be able to resolve this problem byrestarting 3G Watcher, stopping, removing, andreinserting the Compass USB modem, orrestarting your computer.
Signalstrengthandservicestatus. Thenumber of bars beside the antenna increases assignal strength increases, to a maximum of fivebars. The ToolTip that displays when youposition the mouse pointer over this indicator
shows the numeric value of the RSSI (ReceivedSignal Strength Indication) in dBm.
An antenna with a line through it indicates noservice is available (Not in Service). You areoutside of the coverage area or have insufficientsignal strength to maintain a GSM dataconnection.
Coverage. The icon indicates the fastest service that is:- Available in your current coverage area.- Supported by your Compass USB modem.
HSPA iconconcurrent HSDPA and HSUPA
HSUPA iconHigh-Speed Uplink Packet
Access (HSUPA)
HSDPA iconHigh-Speed Downlink PacketAccess (HSDPA)
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Using your Compass USB Modem
3G icon Universal Mobile TelecommunicationsSystem (UMTS)
EDGE iconEnhanced Data rates for GSMEvolution (EDGE)
GPRS iconGeneral Packet Radio Service(GPRS)
When only the letters are displayed, (for example ), you arewithin the coverage area, but have not yet acquired the service.
When the indicator has an outline ( ), you have acquired serviceand are able to establish a data connection.
When the indicator is filled ( ), you have a data connection on thewireless service.
Roaming. You are connected to a networkother than your local service provider's. Theremay be a surcharge for roaming service.(Support for roaming depends on your service
provider.)
NewSMSmessage.Click the icon to open theSMS Express window and read your messages.When your SIM becomes full, this icon flashesand turns red.
Indicators in 3G Watcher
Datatransmission.Whenthemodemisconnectedtothenetwork,themain3GWatcherwindowshowstheamountofdatareceivedandsent.
Status iconsTheseiconsappearinthesystemtray(usuallyinthelowerrightcornerofyourscreen).
WatchercannotdetecttheCompassUSBmodem.EnsurethattheCompassUSBmodemisinsertedproperlyandpoweredon.Youdonothaveanactivehighspeedconnection.Youhaveanactivehighspeedconnection.Youhavenew(unread)SMSmessages.
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Compass Series HSPA USB Modem Installation Guide
Turning the radio on and off
ThisoptionallowsyoutoconserveyourcomputersbatterybyturningofftheCompassUSBmodemsradiotransmitter/receiverwhenyouarenotusingit.Toturnofftheradio:1. SelectTools > Turn Radio Off.Whentheradioisturnedoff,themenuoptionswitchestoTurnRadio On andthemessageRadioisoffisdisplayedinthe3GWatcherwindow.Toturnontheradio:1. SelectTools > Turn Radio On.Frequency band and network selection
3GWatcherhastwooptionsthataffectyourabilitytoobtainGPRS,EDGE,UMTS,orHSDPA/HSUPAservice: Thefrequencybandyouwanttouse Thenetworkyouwanttouse,ifyouarewithinthe
coverageareaofmorethanonenetworkFrequency band selection
EveryGSMnetworkoperatesononesetoffrequencybands.TheCompassUSBmodemisdesignedtochangefrequencybandsautomaticallytoobtainnetworkservice.YoucanalsochangefrequencybandsmanuallyfromtheNetwork taboftheUserOptionswindow(Tools > Options > Network).Note: Unless your service provider specifies otherwise, it is recom-
mended that you use theAutomatic setting.
Network selection
ThisoptionissetintheNetwork paneoftheUserOptionswindow(Tools > Options > Network > Network Selection Mode).Dependingonyourlocation,youmaybewithinthecoverageareaofseveralnetworks.Yourabilitytoobtainserviceoneachnetworkdependsonyouraccount.Youroptionsfornetworkselectionare: AutomaticThe CompassUSBmodemautomatically
selectsanetworkbasedonyouraccountandnetworkavailability.
ManualTheCompassUSBmodemscanstheareaanddisplaysalistofdetectedGSMnetworks.
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Using your Compass USB Modem
Ifyouselectanetworkonwhichyoucannotobtainservice,themessage,Failedtoregisterwithnetworkappears.Chooseadifferentnetwork.
MoreinformationisavailableintheWatcherOnlineHelp.FromthemainWatcherwindow,selectHelp > Help Topics.
Reinstalling the software
Ifyouneedtoreinstallorrepairthe3GWatchersoftware:1. OpentheControl Panel.2. DoubleclickTRU-Install.3. Followtheonscreeninstructions.Or,inWatcher:1. SelectTools > Software Installation Mode.2. Followtheonscreeninstructions.Ifyouhavecanceledthesoftwareinstallationprocessorremovedthemodemfromthecomputerbeforethesoftwareinstallationprocesswascomplete,youmayreceiveerrormessageswhenyoutrytoreinstallthesoftware.Ifthathappens:1. GotoStart > Control Panel > Add or Remove Programs and
removeTRU-Install.2. Insertthemodemintothecomputer.Note: Do not remove the modem until the software installation
process is complete.
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4: Care and Maintenance of YourCompass USB Modem
4
Aswithanyelectronicdevice,theCompassUSBmodemmustbehandledwithcaretoensurereliableoperation.FollowtheseguidelineswhenyouuseandstoreyourCompassUSBmodem: DonotapplyadhesivelabelstotheSIMcard.Thismay
causeittojaminsidetheslot,orpreventitfrombeinginsertedproperly.
Whennotinstalledinyourcomputer,storetheCompassUSBmodemandSIMcardinasafeplace.
TheCompassUSBmodemshouldfiteasilyintoyourcomputersUSBport.ForcingtheCompassUSBmodemintotheportmaydamagetheconnectorpins.
ProtecttheCompassUSBmodemfromliquids,dust,andexcessiveheat.(SeetheEnvironmentalspecificationsonpage34formaximumtolerances.)
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55: Technical Specifications
Radio frequency and electrical
specifications
Table 5-1: Radio frequency and electrical specifications
Compliance GSM Release 6
Transmit GSM 1900 (PCS): 1850 to 1910 MHzGSM 1800 (DCS):1710 to 1785 MHzEGSM 900: 880 to 915 MHzGSM 850: 824 to 849 MHzWCDMA 2100 (Band I): 1920 to 1980 MHzWCDMA 1900 (Band II): 1850 to 1910 MHzWCDMA 850 (Band V): 824 to 849 MHzWCDMA 800 (Band VI): 830 to 840 MHz
Receive GSM 1900 (PCS): 1930 to 1990 MHzGSM 1800 (DCS): 1805 to 1880 MHzEGSM 900: 925 to 960 MHzGSM 850: 869 to 894 MHzWCDMA 2100 (Band I): 2110 to 2170 MHzWCDMA 1900 (Band II): 1930 to 1990 MHzWCDMA 850 (Band V): 869 to 894 MHzWCDMA 800 (Band VI): 875 to 885 MHz
Channel spacing 200 kHz (GSM)5 MHz (WCDMA)
Channel raster 200 kHz
Frequency stability 0.1 ppm
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Compass Series HSPA USB Modem Installation Guide
Environmental specifications
Operatingtemperature
Storagetemperature
Humidity
Vibration
Drop
0C to +50C(+32F to +122F)
-20C to +85C(-4F to +185F)
85%, non-condensing
Random vibration, 10 to 1000 Hz, nominal6G RMS in each of 3 mutuallyperpendicular axes. Test duration of 60minutes for each axis, for a total test time of3 hours (non-operating).
1 m on concrete on each of 6 faces, 2 times
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6: Regulatory and SafetyInformation
Notice
Becauseofthenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors),orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawellconstructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessanditsaffiliatesacceptnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and hazards
TheCompassUSBmodemMUSTBEPOWEREDOFFinallareasthatmaybesusceptibletoradiointerference,inparticular: Prohibitedareas
Obeyall
signs
and
notices
and
follow
all
rules
and
regula
tions.PowerofftheCompass885/888USBmodemwheninstructedtodosoorwhenyoususpectthatitmaycauseinterferenceordanger.
Inareaswhereblastingisinprogress Whereexplosiveatmospheresmaybepresent
Areaswithapotentiallyexplosiveatmospherearenotalwaysclearlymarked.Suchareasincludegasstations,fueldepots,chemicaltransferorstoragefacilities,areaswhereblastingisinprogress,areaswheretheaircontainschemicalsorparticlessuchasgrain,dust,ormetalpowders,andanyotherareawhereyouwouldnormallybeadvised
to
turn
off
your
cellular
phone
or
vehicle
engine.
Nearmedicalorlifesupportequipment
Medicalequipmentmaybesusceptibletoanyformofradiointerference.InsuchareastheCompass885/888USBmodemcantransmitsignalsthatcouldinterferewiththisequipment.
6
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Compass Series HSPA USB Modem Installation Guide
OnboardaircraftInadditiontoFederalAviationAuthority(FAA)requirements,manyairlineregulationsstatethatyoumustsuspendwirelessoperationsbeforeboardinganaircraft.TheCompass885/888USBmodemiscapableoftransmittingsignals
that
could
interfere
with
various
onboard
systems
andcontrols.Failuretoobservethisinstructionmayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,legalaction,orboth.Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.TheCompass885/888USBmodemmaybeusednormallyatthistime.
WhileoperatingavehicleThedriveroroperatorofanyvehicleshouldnotuseawirelessdatadevicewhileincontrolofavehicle.Doingsodetractsfromthedriveroroperatorsabilitytocontrolandoperatethevehicle.Insomecountries,usingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.
Regulatory information for
North America
CAUTION:UnauthorizedmodificationsorchangesnotexpresslyapprovedbySierraWireless,Inc.couldvoidcompliancewithregulatoryrules,andtherebyyourauthoritytousethisequipment.ThedesignoftheCompass885/888USBmodemcomplieswithU.S.FederalCommunicationsCommission(FCC)andIndustryCanada(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyCanadian,U.S.andinternationalstandardsbodies: ANSI/IEEEC95.11999,IEEEStandardforSafetyLevelswith
RespecttoHumanExposuretoRadioFrequencyElectromagneticFields,3kHzto300GHz
NationalCouncilonRadiationProtectionandMeasurements(NCRP)Report86, 1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields
HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz
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Regulatory and Safety Information
InternationalCommissiononNonIonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotimevaryingelectric,magnetic,andelectromagneticfields(upto300GHz)
Caution: The Compass 885/888 USB modem must be 1.0 cm ormore from users during operation, to satisfy FCC / IC RF exposure
requirements. The Compass 885/888 USB modem has been tested
for compliance with FCC / IC RF exposure limits in the notebook
computer(s) configurations with horizontal and vertical USB slots and
can be used in notebook computers with substantially similar physical
dimensions, construction, and electrical and RF characteristics. This
USB modem must not be used with any other antenna or transmitter
that has not been approved to operate in conjunction with this
modem. Note: This USB modem must not be used in any unapproved
configurations. For details, contact Sierra Wireless.
Note: The Compass 885/888 USB modem is approved for normal-size notebook computers only (typically with 12 inches or larger
display screens). For notebook computers with a display screen
smaller than 12 inches or if the orientation of the USB slot does not
allow for at least 1.0 cm between the modem and the user or
bystanders, use the provided extension cable and clip to ensure a
safe distance between the modem antenna and users or bystanders.
To meet FCC requirements, use only the supplied USB extension
cable and laptop clip; other cables and laptop clips should not be
used.
ThesedevicescomplywithPart15oftheFCCRules.Operationissubjecttotheconditionthatthesedevicesdonotcauseharmfulinterference.Whereappropriate,theuseoftheequipmentissubjecttothefollowingconditions:Warning: (EMI) United States FCC Information
This equipment has been tested and found to
comply with the limits pursuant to Part 15 of the
FCC Rules. These limits are designed to provide
reasonable protection against harmful interference
in an appropriate installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful inter-
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Compass Series HSPA USB Modem Installation Guide
ference to radio communication. However, there is
no guarantee that interference will not occur in a
particular installation.
Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures: Increasetheseparationbetweentheequipmentand
receiver Connecttheequipmentintoanoutletonacircuitdifferent
fromthattowhichthereceiverisconnected Consultthedealeroranexperiencedradio/TVtechnician
forhelpIfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.2277013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.22719forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.
Regulatory information for EU
countries
SierraWirelessherebydeclaresthattheCompass885/888USBwirelessmodemconformstoalltheessentialrequirementsofDirective1999/5/EC:
TheDeclarationofConformitymadeunderDirective1999/5/ECisavailableforviewingatthefollowinglocationintheEUcommunity:SierraWireless(UK),LimitedLakesideHouse1FurzegroundWay,StockleyParkEastUxbridge,MiddlesexUB111BDEngland
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Index
Numerics
3GWatcherintroduction, 25launching, 25
A
account, 10antenna
icon, 26
C
channelraster, 33channelspacing, 33clip, 23CompassUSBmodem,inserting, 14connecttothenetwork, 15coverage, 27coveragearea, 10D
datatransmission, 27devicenotavailable, 26devicenotresponding, 26driver, 11E
EDGEconnectionstatus, 27indicator, 27
electricalspecifications, 33envelopeicon
mainwindow, 27systemtray, 27
environmentalspecifications, 34errormessages, 29extensioncable, 23externalmemorystorage, 9, 22externalSD, 9, 22externalstoragecard, 22
F
flashdrive, 22frequencies
receive, 33transmit, 33
frequencystability, 33G
GPRSconnectionstatus, 27indicator, 27
H
HSDPAconnectionstatus, 26indicator, 26
HSDPA/HSUPAconnectionstatus, 26HSDPA/HSUPAindicator, 26HSPAconnection, 26HSUPAconnectionstatus, 26HSUPAindicator, 26humidity, 34
I
I/Ospace(input/outputspace), 13icon
antenna, 26devicestatus, 26roaming, 27signalstrength, 26SMSmessage, 27
indicatordevicestatus, 26EDGEcoverage, 27GPRScoverage, 27HSDPA/HSUPAcoverage, 26HSDPAcoverage, 26HSUPAcoverage, 26roaming, 27signalstrength, 26SMSmessage, 27status, 27UMTScoverage, 27
installing,errormessages, 29IRQ(interruptrequest), 13L
lanyard, 17launching3GWatcher, 25LEDs, 20
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Compass Series HSPA USB Modem Installation Guide
M
MacintoshOSXsupport, 13memorycard, 9memoryrequired, 13microexternalmemorycard, 22microSD, 9, 22modem,inserting, 14N
networkoverview, 10selection, 28
notebookcomputerclip, 23
O
onlinehelp, 26operatingsystemssupported, 13
P
poweroptions,powerup/down, 28profile, 13, 15R
radiofrequencyspecifications, 33receivefrequencies, 33regulatoryinformation, 35requirements,software, 13RFspecifications, 33roaming, 10roamingindicator, 27RSSI,
26
S
safetynotice, 35service, 26
HSDPA, 26UMTS, 27
signalstrengthindicator, 26SIMcard
inserting, 14removing, 21
SMSmessagesindicator, 27status, 27
softwareinstallation, 15softwarerequirements, 13specifications, 3334
electrical, 33environmental, 34radiofrequency, 33
statusconcurrentHSDPA/HSUPAservice, 26connection, 27datatransmission, 27device, 26EDGEconnection, 27EDGEservice, 27GPRSconnection, 27GPRSservice, 27HSDPA/HSUPA, 26HSDPAconnection, 26HSDPAservice, 26HSUPAconnection, 26HSUPAservice, 26roaming, 27signalstrength, 26SMSmessages, 27, 27systemtrayicons, 27UMTSconnection, 27UMTSservice, 27
storagetemperature, 34whennotusingcard, 31systemrequirements, 13
systemtrayicons, 27T
technicalspecifications, 3334temperature, 34transmitfrequencies, 33triangleicon, 27TRUInstall, 9, 15, 15
U
UMTSconnection
status,
27
UMTSindicator, 27USBportrequirements, 13
V
vibration, 34W
Watchericonsandindicators, 27mainwindow, 26
Watcher,description, 11Windows2000support, 13WindowsVistasupport, 13WindowsXPsupport, 13
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