2018 ISIC Association Annual Report
Click on the link to go directly to the page
ISIC Timeline 3About the International Student Identity Card (ISIC) 4A message from the ISIC Association Board Chair and Managing Director 5Global presence 6Governance 7Global distribution highlights and focus areas 8ISIC in Africa 9ISIC in Asia and Oceania 10ISIC in Europe 11ISIC in North and South America 12Co-branding with ISIC 13ISIC benefits discounts and offers 15ISIC international recognition and endorsement 16ISIC global statistics 18Global campaigns 19ISIC global app and virtual ID 21ISIC Event and Community Awards 22Brand refresh 24Financial activities 25ISIC issuing organisations worldwide 26
ISIC and the ISIC logo are registered trademarks of the ISIC Association
Published April 2019
Published byISIC Global Office BVKeizersgracht 174-1761016 DW AmsterdamThe NetherlandsTelephone +31 (0)20 520 0840 Email adminisicorg
wwwisicorgwwwisicassociationorg
ISICGlobalOffice isicglobal ISIC - International Student Identity Card ISICGlobal TheIsicglobaloffice
The ISIC Association is a non-profit organisation seated in Denmark The operations of the ISIC Association are carried out by the ISIC Global Office BV an independent management company based in the Netherlands and wholly owned by the ISIC Association
The ISIC card has been endorsed by the United Nations Educational Scientific and Cultural Organization (UNESCO) since 1968
The ISIC Association is proud to be an Affiliate Member of the United Nations World Tourism Organization (UNWTO)
The ISIC Association is honoured to be an International Association of Universities (IAU) Affiliate Member
The ISIC Association is a founding member of the World Youth Student and Educational (WYSE) Travel Confederation
INDEX
60 YEARSANNIVERSARY ISIC celebrates its 60th
Anniversary Over 100 million students have been ISIC
cardholders since the cardrsquos origin in 1953
ISIC Timeline
First 5 yearsDEVELOPMENTWorking closely along-
side student unions and universities in the first five years an estimated 333000 international
student identity documents are issued of which
275000 through national student unions
STUDENT TRAVELExpanded alliances are built with leading airlines giving
students access to affordable and flexible student air travel and better opportunities to
explore the world
LIFESTYLE CARDThe new millennium sees ISIC repositioned in some
countries to use as an everyday lifestyle card In addition to the
traditional discounted travel related offers ISIC also starts
providing new offers and services to meet the daily
needs of students
FORMATIONISIC is created by the
Norwegian and Dutch Union of Students supported by the
Coordinating Secretariat of National Unions of Students
(COSEC) of Denmark at a meeting in Copenhagen
2005 - 2015STRATEGIC
PARTNERSHIPS ISIC joins forces with partners like AIESEC UNWTO Mastercard
Microsoft British Council IELTS Lonely Planet and
The Economist to provide greater value to students
around the world
ENDORSEMENTUNESCO endorses the ISIC
card recognising it as the only internationally accepted proof
of full-time student status and a unique document encouraging cultural exchange and interna-
tional understanding
ISIC GOES VIRTUALThe launch of the ISIC virtual
ID and global app makes student life more accessible
and convenient in the digital age
Early 1990sCO-BRAND
DEVELOPMENTInnovations in chip-based
card solutions enable ISIC to further expand its
service and offer co-brand opportunities for educa-
tional institutions and other partner sectors
Starting in 2007 the ISIC Mastercard co-brand is offered as a credit card
debit card or pre-paid card
REBRANDING The ISIC Association launches a new logo and design for the
ISIC ITIC amp IYTC cards
SUPPORTING STUDENT MOBILITY
An updated Memorandum of Understanding (MOU) is signed
by the ISIC Association and UNESCO outlining areas for mutual co-operation in the
aid of student mobility
1953 1968 1993 20012008
+2009 2013
2016+
2017
International Student Identity Card
CARTE INTERNATIONALDrsquoIDENTITE DrsquoETUDIANT
INTERNATIONALERSTUDENTENAUSWEIS
INTERNATIO
NAL STUDENTS AS
SOCI
ATION
2018
BRAND REFRESHThe ISIC Association begins
work on a brand refresh project with the aim of modernising the ISIC brandrsquos visual identity and
increasing co-branding flexibility
In the early years ISIC is provided as a
paper identity document with a stapled passport
photograph
In 1989 plastic ISIC cards are intro-duced and start to replace the paper
documents
The early 1990s sees the launch of the International Youth Travel Card (IYTC)
and International Teacher Card (ITIC)
Carte deacutetudiant internationale Carneacute internacional de estudiante
International Student Identity Card
Nationality Nationaliteacute NacionalidadBorn Neacute(e) le Nacidoa el
Studies at Eacutetudiant agrave Est de Ensentildeanza
Family name Nom de famille Apellido
First names Preacutenoms Nombres
STUDENTSTUDENT
International TeacherProfessor Identity Card
Carte internationale de professeur Carneacute internacional de profesor
T E A C H E RT E A C H E R
1970s+
1980s
S 123 456 789 012 X
Validity | Validiteacute | Validez
Born | Neacute(e) le | Nacidoa el
Name | Nom | Nombre
Studies at | Eacutetudiant agrave | Est de Ensentildeanza
CARNET INTERNACIONAL DE ESTUDIANTE
CAR
TE D
rsquoEacuteTU
DIA
NT
INTE
RN
ATI
ON
ALE
S T U D E N T
Index | 2018 ISIC Association Annual Report
4
About the International Student Identity Card (ISIC)Supporting the global student community for over 65 years
What is ISICThe International Student Identity Card (ISIC) is the only globally accepted proof of full-time student status Created by a pioneering and innovative group of European students in 1953 over the years the ISIC card has supported over 120 million students worldwide through their studies Every year millions of students around the world use ISIC to prove their official student status and access thousands of student discounts offers and services worldwide The ISIC Association is the non-profit organisation behind the International Student Identity Card (ISIC)
Additional cardsSince the 1990rsquos the ISIC Association has maintained three additional complementary cards The International Youth Travel Card (IYTC for persons 30 years and younger who are not students) the International Teacher Identity Card (ITIC for full-time teachers and professors) and the International Scholar Identity Card (for co-branded cards with primary and secondary schools)
1953 CREATED BY STUDENTS
FOR STUDENTS
1968ENDORSED BY UNESCO
127 ISSUING COUNTRIES
150000+ BENEFITS SERVICES
AND DISCOUNTS
1000+ PARTNERSHIPS WITH
ACADEMIC INSTITUTIONS
Right Students from the HAN University of Applied Sciences showing ISIC cards (top)Examples of ISIC Scholar ITIC and IYTC cards (centre)
Index | 2018 ISIC Association Annual Report
5
A message from the ISIC Association Board Chair and Managing Director 2018 marked the 65th anniversary of ISICrsquos formation Sixty-five years supporting the international student community What start-ed off as a dream to create a student identity document allowing access to international student services in the 1950s is today a global brand providing virtual and plastic identities to students teachers and youths around the world
The legacy wersquove created was born from our collective efforts and for this and more we extend our sincere gratitude to our ISIC issuers partners and our community worldwide to thank you all for your commitment to the ISIC mission and your determination to positively impact students across the globe
ISIC has always prided itself on its ability to consistently move forward creating the necessary adjustments to meet the ever-changing needs of its student cardholders Each day ISIC issuers in 127 countries are committed to creating local solutions new digital tools and analytical capabilities to proactively engage our cardholders In 2018 we con-tinued to focus on delivering easier faster more convenient digital solutions ndash designed to help more students access global student services This is demonstrated in the growing popularity of ISIC virtual identities with the total number of ISIC virtual ID profiles growing 202 in the last year and 28 countries now issuing virtual ID only cards in their markets
Miloš MilenkovićManaging Director ISIC Global Office
2018 also saw ISIC initiate work on refreshing our global brand with the aim of simplifying and modernising our visual identity to better represent our global student community The new logo and card design will launch in May 2019 and will increase co-branding flexibility by providing extra space on the ISIC card for co-brand partners ndash making it even easier to do business with us
In 65 years our goal to fundamentally improve the quality of life of the global student community remains unchanged We look forward confidently to a future where together with our cardholders and business partners we pursue common goals that continue to support access to education and intercultural exchange opportunities to make student life better across the globe
April 2019
Matt EastChair ISIC Association Board
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Click on the link to go directly to the page
ISIC Timeline 3About the International Student Identity Card (ISIC) 4A message from the ISIC Association Board Chair and Managing Director 5Global presence 6Governance 7Global distribution highlights and focus areas 8ISIC in Africa 9ISIC in Asia and Oceania 10ISIC in Europe 11ISIC in North and South America 12Co-branding with ISIC 13ISIC benefits discounts and offers 15ISIC international recognition and endorsement 16ISIC global statistics 18Global campaigns 19ISIC global app and virtual ID 21ISIC Event and Community Awards 22Brand refresh 24Financial activities 25ISIC issuing organisations worldwide 26
ISIC and the ISIC logo are registered trademarks of the ISIC Association
Published April 2019
Published byISIC Global Office BVKeizersgracht 174-1761016 DW AmsterdamThe NetherlandsTelephone +31 (0)20 520 0840 Email adminisicorg
wwwisicorgwwwisicassociationorg
ISICGlobalOffice isicglobal ISIC - International Student Identity Card ISICGlobal TheIsicglobaloffice
The ISIC Association is a non-profit organisation seated in Denmark The operations of the ISIC Association are carried out by the ISIC Global Office BV an independent management company based in the Netherlands and wholly owned by the ISIC Association
The ISIC card has been endorsed by the United Nations Educational Scientific and Cultural Organization (UNESCO) since 1968
The ISIC Association is proud to be an Affiliate Member of the United Nations World Tourism Organization (UNWTO)
The ISIC Association is honoured to be an International Association of Universities (IAU) Affiliate Member
The ISIC Association is a founding member of the World Youth Student and Educational (WYSE) Travel Confederation
INDEX
60 YEARSANNIVERSARY ISIC celebrates its 60th
Anniversary Over 100 million students have been ISIC
cardholders since the cardrsquos origin in 1953
ISIC Timeline
First 5 yearsDEVELOPMENTWorking closely along-
side student unions and universities in the first five years an estimated 333000 international
student identity documents are issued of which
275000 through national student unions
STUDENT TRAVELExpanded alliances are built with leading airlines giving
students access to affordable and flexible student air travel and better opportunities to
explore the world
LIFESTYLE CARDThe new millennium sees ISIC repositioned in some
countries to use as an everyday lifestyle card In addition to the
traditional discounted travel related offers ISIC also starts
providing new offers and services to meet the daily
needs of students
FORMATIONISIC is created by the
Norwegian and Dutch Union of Students supported by the
Coordinating Secretariat of National Unions of Students
(COSEC) of Denmark at a meeting in Copenhagen
2005 - 2015STRATEGIC
PARTNERSHIPS ISIC joins forces with partners like AIESEC UNWTO Mastercard
Microsoft British Council IELTS Lonely Planet and
The Economist to provide greater value to students
around the world
ENDORSEMENTUNESCO endorses the ISIC
card recognising it as the only internationally accepted proof
of full-time student status and a unique document encouraging cultural exchange and interna-
tional understanding
ISIC GOES VIRTUALThe launch of the ISIC virtual
ID and global app makes student life more accessible
and convenient in the digital age
Early 1990sCO-BRAND
DEVELOPMENTInnovations in chip-based
card solutions enable ISIC to further expand its
service and offer co-brand opportunities for educa-
tional institutions and other partner sectors
Starting in 2007 the ISIC Mastercard co-brand is offered as a credit card
debit card or pre-paid card
REBRANDING The ISIC Association launches a new logo and design for the
ISIC ITIC amp IYTC cards
SUPPORTING STUDENT MOBILITY
An updated Memorandum of Understanding (MOU) is signed
by the ISIC Association and UNESCO outlining areas for mutual co-operation in the
aid of student mobility
1953 1968 1993 20012008
+2009 2013
2016+
2017
International Student Identity Card
CARTE INTERNATIONALDrsquoIDENTITE DrsquoETUDIANT
INTERNATIONALERSTUDENTENAUSWEIS
INTERNATIO
NAL STUDENTS AS
SOCI
ATION
2018
BRAND REFRESHThe ISIC Association begins
work on a brand refresh project with the aim of modernising the ISIC brandrsquos visual identity and
increasing co-branding flexibility
In the early years ISIC is provided as a
paper identity document with a stapled passport
photograph
In 1989 plastic ISIC cards are intro-duced and start to replace the paper
documents
The early 1990s sees the launch of the International Youth Travel Card (IYTC)
and International Teacher Card (ITIC)
Carte deacutetudiant internationale Carneacute internacional de estudiante
International Student Identity Card
Nationality Nationaliteacute NacionalidadBorn Neacute(e) le Nacidoa el
Studies at Eacutetudiant agrave Est de Ensentildeanza
Family name Nom de famille Apellido
First names Preacutenoms Nombres
STUDENTSTUDENT
International TeacherProfessor Identity Card
Carte internationale de professeur Carneacute internacional de profesor
T E A C H E RT E A C H E R
1970s+
1980s
S 123 456 789 012 X
Validity | Validiteacute | Validez
Born | Neacute(e) le | Nacidoa el
Name | Nom | Nombre
Studies at | Eacutetudiant agrave | Est de Ensentildeanza
CARNET INTERNACIONAL DE ESTUDIANTE
CAR
TE D
rsquoEacuteTU
DIA
NT
INTE
RN
ATI
ON
ALE
S T U D E N T
Index | 2018 ISIC Association Annual Report
4
About the International Student Identity Card (ISIC)Supporting the global student community for over 65 years
What is ISICThe International Student Identity Card (ISIC) is the only globally accepted proof of full-time student status Created by a pioneering and innovative group of European students in 1953 over the years the ISIC card has supported over 120 million students worldwide through their studies Every year millions of students around the world use ISIC to prove their official student status and access thousands of student discounts offers and services worldwide The ISIC Association is the non-profit organisation behind the International Student Identity Card (ISIC)
Additional cardsSince the 1990rsquos the ISIC Association has maintained three additional complementary cards The International Youth Travel Card (IYTC for persons 30 years and younger who are not students) the International Teacher Identity Card (ITIC for full-time teachers and professors) and the International Scholar Identity Card (for co-branded cards with primary and secondary schools)
1953 CREATED BY STUDENTS
FOR STUDENTS
1968ENDORSED BY UNESCO
127 ISSUING COUNTRIES
150000+ BENEFITS SERVICES
AND DISCOUNTS
1000+ PARTNERSHIPS WITH
ACADEMIC INSTITUTIONS
Right Students from the HAN University of Applied Sciences showing ISIC cards (top)Examples of ISIC Scholar ITIC and IYTC cards (centre)
Index | 2018 ISIC Association Annual Report
5
A message from the ISIC Association Board Chair and Managing Director 2018 marked the 65th anniversary of ISICrsquos formation Sixty-five years supporting the international student community What start-ed off as a dream to create a student identity document allowing access to international student services in the 1950s is today a global brand providing virtual and plastic identities to students teachers and youths around the world
The legacy wersquove created was born from our collective efforts and for this and more we extend our sincere gratitude to our ISIC issuers partners and our community worldwide to thank you all for your commitment to the ISIC mission and your determination to positively impact students across the globe
ISIC has always prided itself on its ability to consistently move forward creating the necessary adjustments to meet the ever-changing needs of its student cardholders Each day ISIC issuers in 127 countries are committed to creating local solutions new digital tools and analytical capabilities to proactively engage our cardholders In 2018 we con-tinued to focus on delivering easier faster more convenient digital solutions ndash designed to help more students access global student services This is demonstrated in the growing popularity of ISIC virtual identities with the total number of ISIC virtual ID profiles growing 202 in the last year and 28 countries now issuing virtual ID only cards in their markets
Miloš MilenkovićManaging Director ISIC Global Office
2018 also saw ISIC initiate work on refreshing our global brand with the aim of simplifying and modernising our visual identity to better represent our global student community The new logo and card design will launch in May 2019 and will increase co-branding flexibility by providing extra space on the ISIC card for co-brand partners ndash making it even easier to do business with us
In 65 years our goal to fundamentally improve the quality of life of the global student community remains unchanged We look forward confidently to a future where together with our cardholders and business partners we pursue common goals that continue to support access to education and intercultural exchange opportunities to make student life better across the globe
April 2019
Matt EastChair ISIC Association Board
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
60 YEARSANNIVERSARY ISIC celebrates its 60th
Anniversary Over 100 million students have been ISIC
cardholders since the cardrsquos origin in 1953
ISIC Timeline
First 5 yearsDEVELOPMENTWorking closely along-
side student unions and universities in the first five years an estimated 333000 international
student identity documents are issued of which
275000 through national student unions
STUDENT TRAVELExpanded alliances are built with leading airlines giving
students access to affordable and flexible student air travel and better opportunities to
explore the world
LIFESTYLE CARDThe new millennium sees ISIC repositioned in some
countries to use as an everyday lifestyle card In addition to the
traditional discounted travel related offers ISIC also starts
providing new offers and services to meet the daily
needs of students
FORMATIONISIC is created by the
Norwegian and Dutch Union of Students supported by the
Coordinating Secretariat of National Unions of Students
(COSEC) of Denmark at a meeting in Copenhagen
2005 - 2015STRATEGIC
PARTNERSHIPS ISIC joins forces with partners like AIESEC UNWTO Mastercard
Microsoft British Council IELTS Lonely Planet and
The Economist to provide greater value to students
around the world
ENDORSEMENTUNESCO endorses the ISIC
card recognising it as the only internationally accepted proof
of full-time student status and a unique document encouraging cultural exchange and interna-
tional understanding
ISIC GOES VIRTUALThe launch of the ISIC virtual
ID and global app makes student life more accessible
and convenient in the digital age
Early 1990sCO-BRAND
DEVELOPMENTInnovations in chip-based
card solutions enable ISIC to further expand its
service and offer co-brand opportunities for educa-
tional institutions and other partner sectors
Starting in 2007 the ISIC Mastercard co-brand is offered as a credit card
debit card or pre-paid card
REBRANDING The ISIC Association launches a new logo and design for the
ISIC ITIC amp IYTC cards
SUPPORTING STUDENT MOBILITY
An updated Memorandum of Understanding (MOU) is signed
by the ISIC Association and UNESCO outlining areas for mutual co-operation in the
aid of student mobility
1953 1968 1993 20012008
+2009 2013
2016+
2017
International Student Identity Card
CARTE INTERNATIONALDrsquoIDENTITE DrsquoETUDIANT
INTERNATIONALERSTUDENTENAUSWEIS
INTERNATIO
NAL STUDENTS AS
SOCI
ATION
2018
BRAND REFRESHThe ISIC Association begins
work on a brand refresh project with the aim of modernising the ISIC brandrsquos visual identity and
increasing co-branding flexibility
In the early years ISIC is provided as a
paper identity document with a stapled passport
photograph
In 1989 plastic ISIC cards are intro-duced and start to replace the paper
documents
The early 1990s sees the launch of the International Youth Travel Card (IYTC)
and International Teacher Card (ITIC)
Carte deacutetudiant internationale Carneacute internacional de estudiante
International Student Identity Card
Nationality Nationaliteacute NacionalidadBorn Neacute(e) le Nacidoa el
Studies at Eacutetudiant agrave Est de Ensentildeanza
Family name Nom de famille Apellido
First names Preacutenoms Nombres
STUDENTSTUDENT
International TeacherProfessor Identity Card
Carte internationale de professeur Carneacute internacional de profesor
T E A C H E RT E A C H E R
1970s+
1980s
S 123 456 789 012 X
Validity | Validiteacute | Validez
Born | Neacute(e) le | Nacidoa el
Name | Nom | Nombre
Studies at | Eacutetudiant agrave | Est de Ensentildeanza
CARNET INTERNACIONAL DE ESTUDIANTE
CAR
TE D
rsquoEacuteTU
DIA
NT
INTE
RN
ATI
ON
ALE
S T U D E N T
Index | 2018 ISIC Association Annual Report
4
About the International Student Identity Card (ISIC)Supporting the global student community for over 65 years
What is ISICThe International Student Identity Card (ISIC) is the only globally accepted proof of full-time student status Created by a pioneering and innovative group of European students in 1953 over the years the ISIC card has supported over 120 million students worldwide through their studies Every year millions of students around the world use ISIC to prove their official student status and access thousands of student discounts offers and services worldwide The ISIC Association is the non-profit organisation behind the International Student Identity Card (ISIC)
Additional cardsSince the 1990rsquos the ISIC Association has maintained three additional complementary cards The International Youth Travel Card (IYTC for persons 30 years and younger who are not students) the International Teacher Identity Card (ITIC for full-time teachers and professors) and the International Scholar Identity Card (for co-branded cards with primary and secondary schools)
1953 CREATED BY STUDENTS
FOR STUDENTS
1968ENDORSED BY UNESCO
127 ISSUING COUNTRIES
150000+ BENEFITS SERVICES
AND DISCOUNTS
1000+ PARTNERSHIPS WITH
ACADEMIC INSTITUTIONS
Right Students from the HAN University of Applied Sciences showing ISIC cards (top)Examples of ISIC Scholar ITIC and IYTC cards (centre)
Index | 2018 ISIC Association Annual Report
5
A message from the ISIC Association Board Chair and Managing Director 2018 marked the 65th anniversary of ISICrsquos formation Sixty-five years supporting the international student community What start-ed off as a dream to create a student identity document allowing access to international student services in the 1950s is today a global brand providing virtual and plastic identities to students teachers and youths around the world
The legacy wersquove created was born from our collective efforts and for this and more we extend our sincere gratitude to our ISIC issuers partners and our community worldwide to thank you all for your commitment to the ISIC mission and your determination to positively impact students across the globe
ISIC has always prided itself on its ability to consistently move forward creating the necessary adjustments to meet the ever-changing needs of its student cardholders Each day ISIC issuers in 127 countries are committed to creating local solutions new digital tools and analytical capabilities to proactively engage our cardholders In 2018 we con-tinued to focus on delivering easier faster more convenient digital solutions ndash designed to help more students access global student services This is demonstrated in the growing popularity of ISIC virtual identities with the total number of ISIC virtual ID profiles growing 202 in the last year and 28 countries now issuing virtual ID only cards in their markets
Miloš MilenkovićManaging Director ISIC Global Office
2018 also saw ISIC initiate work on refreshing our global brand with the aim of simplifying and modernising our visual identity to better represent our global student community The new logo and card design will launch in May 2019 and will increase co-branding flexibility by providing extra space on the ISIC card for co-brand partners ndash making it even easier to do business with us
In 65 years our goal to fundamentally improve the quality of life of the global student community remains unchanged We look forward confidently to a future where together with our cardholders and business partners we pursue common goals that continue to support access to education and intercultural exchange opportunities to make student life better across the globe
April 2019
Matt EastChair ISIC Association Board
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
4
About the International Student Identity Card (ISIC)Supporting the global student community for over 65 years
What is ISICThe International Student Identity Card (ISIC) is the only globally accepted proof of full-time student status Created by a pioneering and innovative group of European students in 1953 over the years the ISIC card has supported over 120 million students worldwide through their studies Every year millions of students around the world use ISIC to prove their official student status and access thousands of student discounts offers and services worldwide The ISIC Association is the non-profit organisation behind the International Student Identity Card (ISIC)
Additional cardsSince the 1990rsquos the ISIC Association has maintained three additional complementary cards The International Youth Travel Card (IYTC for persons 30 years and younger who are not students) the International Teacher Identity Card (ITIC for full-time teachers and professors) and the International Scholar Identity Card (for co-branded cards with primary and secondary schools)
1953 CREATED BY STUDENTS
FOR STUDENTS
1968ENDORSED BY UNESCO
127 ISSUING COUNTRIES
150000+ BENEFITS SERVICES
AND DISCOUNTS
1000+ PARTNERSHIPS WITH
ACADEMIC INSTITUTIONS
Right Students from the HAN University of Applied Sciences showing ISIC cards (top)Examples of ISIC Scholar ITIC and IYTC cards (centre)
Index | 2018 ISIC Association Annual Report
5
A message from the ISIC Association Board Chair and Managing Director 2018 marked the 65th anniversary of ISICrsquos formation Sixty-five years supporting the international student community What start-ed off as a dream to create a student identity document allowing access to international student services in the 1950s is today a global brand providing virtual and plastic identities to students teachers and youths around the world
The legacy wersquove created was born from our collective efforts and for this and more we extend our sincere gratitude to our ISIC issuers partners and our community worldwide to thank you all for your commitment to the ISIC mission and your determination to positively impact students across the globe
ISIC has always prided itself on its ability to consistently move forward creating the necessary adjustments to meet the ever-changing needs of its student cardholders Each day ISIC issuers in 127 countries are committed to creating local solutions new digital tools and analytical capabilities to proactively engage our cardholders In 2018 we con-tinued to focus on delivering easier faster more convenient digital solutions ndash designed to help more students access global student services This is demonstrated in the growing popularity of ISIC virtual identities with the total number of ISIC virtual ID profiles growing 202 in the last year and 28 countries now issuing virtual ID only cards in their markets
Miloš MilenkovićManaging Director ISIC Global Office
2018 also saw ISIC initiate work on refreshing our global brand with the aim of simplifying and modernising our visual identity to better represent our global student community The new logo and card design will launch in May 2019 and will increase co-branding flexibility by providing extra space on the ISIC card for co-brand partners ndash making it even easier to do business with us
In 65 years our goal to fundamentally improve the quality of life of the global student community remains unchanged We look forward confidently to a future where together with our cardholders and business partners we pursue common goals that continue to support access to education and intercultural exchange opportunities to make student life better across the globe
April 2019
Matt EastChair ISIC Association Board
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
5
A message from the ISIC Association Board Chair and Managing Director 2018 marked the 65th anniversary of ISICrsquos formation Sixty-five years supporting the international student community What start-ed off as a dream to create a student identity document allowing access to international student services in the 1950s is today a global brand providing virtual and plastic identities to students teachers and youths around the world
The legacy wersquove created was born from our collective efforts and for this and more we extend our sincere gratitude to our ISIC issuers partners and our community worldwide to thank you all for your commitment to the ISIC mission and your determination to positively impact students across the globe
ISIC has always prided itself on its ability to consistently move forward creating the necessary adjustments to meet the ever-changing needs of its student cardholders Each day ISIC issuers in 127 countries are committed to creating local solutions new digital tools and analytical capabilities to proactively engage our cardholders In 2018 we con-tinued to focus on delivering easier faster more convenient digital solutions ndash designed to help more students access global student services This is demonstrated in the growing popularity of ISIC virtual identities with the total number of ISIC virtual ID profiles growing 202 in the last year and 28 countries now issuing virtual ID only cards in their markets
Miloš MilenkovićManaging Director ISIC Global Office
2018 also saw ISIC initiate work on refreshing our global brand with the aim of simplifying and modernising our visual identity to better represent our global student community The new logo and card design will launch in May 2019 and will increase co-branding flexibility by providing extra space on the ISIC card for co-brand partners ndash making it even easier to do business with us
In 65 years our goal to fundamentally improve the quality of life of the global student community remains unchanged We look forward confidently to a future where together with our cardholders and business partners we pursue common goals that continue to support access to education and intercultural exchange opportunities to make student life better across the globe
April 2019
Matt EastChair ISIC Association Board
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
6
Global presenceIncreasing access to ISIC for all students
Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs) Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs) ISIC issuers are appointed by the ISIC Association to distribute the ISIC card and are responsible for the verification issuance and distribution of ISIC within their territory As of 31 December 2018 the ISIC card is distributed viabull 55 territories with an established Exclusive Representative ndash
the ISIC Association member organisationsbull 26 territories with a Provisional Exclusive Representativebull 46 territories with 59 independent Appointed Offices
2018 Territory updatesIn 2018 one existing PER in Spain was awarded ER status based on their performance development plans and resource commitments to develop ISIC card sales ISIC Spain was officially granted membership status during the AGM and hold exclusive rights to issue ISIC IYTC and ITIC cards in the territorybull Spain Viajoven Newco SL
Likewise in 2018 ISIC increased its distribution in Asia Europe and North America with the appointment of eight newly Appointed Offices in Bangladesh Costa Rica Georgia Honduras Iraq Jordan Maldives and Uzbekistan
16AFRICA
Regional distribution of ISIC issuing countries
17AMERICAS 31
ASIA AND OCEANIA
36EUROPE
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
7
GovernanceISIC Association members are governed by the rules set out in the ISIC Constitution and Convention
The Annual General Meeting The 2018 AGM took place in Taipei Taiwan The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association Amendments to the Constitution and Convention the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM
ISIC Association BoardThe role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall management of the ISIC Association Up to ten Board members are elected by the ISIC Association members during the Annual General Meeting each committing to a three-year term The Chair of the Board is appointed each year by a vote of the ISIC Association Board members
55 ISIC ASSOCIATION
MEMBERS
10 ISIC ASSOCIATIONBOARD MEMBERS
20182019 ISIC Association Board
Name Organisation name Country
Matt East (Chair) GTS Alive Czech RepublicJan Passoff Student Life China ChinaJacob Stroslashmfeldt KILROY Denmark AS DenmarkLilian Leclercq Global Youth amp Student Community FranceRicha Goyal STIC Youth Travels IndiaMiroslaw Sikorski Almatur Association PolandRogeacuterio Cardoso Pumpkintreasure LDA PortugalMiloš Milenković Global Travel Group SerbiaMichal Bučko CKM SYTS SlovakiaUlf Banser STA Travel Germany Germany
4 BOARD MEETINGS
PER YEAR
6 AMENDMENTS MADE TO THE ISIC CONSTITUTION
Right ISIC Association members at the 2018 Annual General Meeting in Taipei Taiwan
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
8
Global distributionEstablishing focus areas for card distribution
Cardholder growthThe total number of cards issued and activated in 2018 was over 29 million Substantial annual cardholder growth was achieved by Czech Republic France and Spain
Key distribution focus areas in 2018Mobile technology and virtual identity development continued to be a focus for the ISIC Association in 2018 With the percentage of growth for virtual ID profiles created in 2017 versus 2018 significantly growing by 202
In 2018 over 89 of total card issuance was realised through co-brand partnerships Academic co-brands continue to be the highest yielding and most sustainable of ISIC partnerships due to the recurring annual influx of cardholding students
Global distribution highlightsHighest issuance For the third consecutive year the top performing market in terms of total card volume in 2018 was the United Kingdom having issued the highest volume of cards in the calendar year
Virtual ID issuance ISIC Australia successfully made the transition to virtual-ID only issuance and issued the highest number of virtual only IDs in 2018 totalling over 30000
Academic co-brand sales For the second consecutive year ISIC Czech Republic is the leader in academic co-brand sales issuing over 250000 ISIC academic co-branded cards
29 million+CARDS ISSUED
89CARDS ISSUED THROUGH
CO-BRAND PARTNERSHIPS
273000+ VIRTUAL ID ACTIVATIONS
Right Student from the HAN University of Applied Sciences holding an ISIC virtual IDCentre Marketing material for ISIC virtual ID promotion in Australia
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
2018 ISIC Association Annual Report
9
SOUTH AFRICA
EGYPT
KENYA
TANZANIA
NIGERIA
EGYPT KENYA
SOUTH AFRICAMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
EAST DELTA TRANSPORT amp TOURISM UP TO 40 OFF BUS TICKETS
BURGER KINGSPECIAL DISCOUNTS WITH COUPON BOOKLET
UPPER EGYPT TRANSPORT amp TOURISM20 OFF BUS TICKETS
EL MAGHARABI EYE HOSPITALUP TO 30 OFF EYECARE SERVICES
EMIRATES AIRLINE20 OFF FLIGHT TICKETS
Africa45CLASSIC
55CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2ITIC
89ISIC
9IYTC
14945CO-BRANDED CARDS ISSUED
EGYPTMOST CO-BRANDED CARDS ISSUED
20ISSUING TERRITORIES
27036TOTAL CARDS ISSUED
56FINANCIAL
27ACADEMIC
17COMMERCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
EGYP
T
KEN
YA
SOU
TH
AFR
ICA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
NIG
ERIA
TOP ISSUANCE BY COUNTRY
EGYP
T
SOU
TH A
FRIC
A
TAN
ZAN
IA
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
SOUTH KOREA TAIWAN
INDIAMOST CARDS ISSUED IN 2018
Asia and Oceania
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
SOU
TH K
ORE
A
TAIW
AN
IND
IA
TOP ISSUANCE BY COUNTRY
AU
STRA
LIA
NEW
ZEA
LAN
D
CH
INA
TOP ISSUANCE BY COUNTRY
SOU
TH K
ORE
A
AU
STRA
LIA
TAIW
AN
CARDTYPES
1ITIC
89ISIC
10IYTC
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
TRIPCOM 5 OFF ACCOMMODATION
URBAN ADVENTURES10 OFF TOURS
APOLLO PHARMACY15 OFF PRIVATE LABEL PRODUCTS
SUDIO SWEDEN15 OFF EARPHONES
YHA AUSTRALIAUP TO 20 OFF BOOKINGS
AUSTRALIA
SOUTHKOREA
TAIWANINDIA
NEW ZEALAND
CHINA
372790CO-BRANDED CARDS ISSUED
SOUTH KOREAMOST CO-BRANDED CARDS ISSUED
12
CLAS
SIC88
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
42FINANCIAL
34COMMERCIAL
163-IN-1 8
ACAD
EMIC
39ISSUING TERRITORIES
419981TOTAL CARDS ISSUED
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
RUSSIA
FRANCE
BULGARIA
GERMANY
UNITED KINGDOM
UNITED KINGDOM CZECH REPUBLIC
FRANCEMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
SPEEDY 15 DISCOUNT
HOMESTAY 50 OFF BOOKING FEE
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
HOSTELWORLD US$5 CREDIT ON HOSTELWORLD ACCOUNT
NATIONAL EXPRESS 20 OFF STANDARD FARES
Europe
16CLASSIC
84CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
3ITIC
95ISIC
2IYTC
2014704CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED CARDS ISSUED
46ISSUING TERRITORIES
2249339TOTAL CARDS ISSUED
62ACADEMIC
21FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
UN
ITED
KIN
GD
OM
CZE
CH
RE
PU
BLIC
FRA
NC
E
TOP ISSUANCE BY COUNTRY
UN
ITED
KIN
GD
OM
GER
MA
NY
DEN
MAR
K
TOP ISSUANCE BY COUNTRY
CZE
CH
REP
UBL
IC
SLO
VAKI
A
RUSS
IA
DENMARK
GLOBALDISCOUNT
GLOBALDISCOUNT
SLOVAKIA
CZECH REPUBLIC
10
COM
MER
CIAL
7 3-IN
-1
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
BRAZIL ARGENTINA
UNITED STATESMOST CARDS ISSUED IN 2018
TOP 5 VIEWED ISIC STUDENT BENEFITS amp DISCOUNTS
LUGGAGE FREE 12 OFF LUGGAGE SHIPMENT
GREYHOUND25 OFF BUS TICKET
AMAZON PRIME6 MONTHS FREE SHIPPING
+ 50 OFF STUDENT MEMBERSHIP
UNIVERSAL STUDIOS ORLANDO10 OFF TICKETS
MOTEL 610 OFF ACCOMMODATION
North and South America
11
CLAS
SIC89
CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
ISIC ISSUING TERRITORIES
HIGHLIGHTED TERRITORIES
CARDTYPES
2IYTC
95ISIC
3ITIC
271927CO-BRANDED CARDS ISSUED
BRAZILMOST CO-BRANDED CARDS ISSUED
22ISSUING TERRITORIES
299189TOTAL CARDS ISSUED
38COMMERCIAL
323-IN-1
18FINANCIAL
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
FOR TEACHERS amp PROFESSORS
ITIC
FOR YOUTH 30 YEARS amp UNDER
IYTC
BRA
ZIL
ARG
ENTI
NA
UN
ITED
STAT
ES
TOP ISSUANCE BY COUNTRY
UN
ITED
STA
TES
BRA
ZIL
MEX
ICO
TOP ISSUANCE BY COUNTRY
BRA
ZIL
UNIT
ED S
TATE
S
MEX
ICO
CANADA
UNITED STATES
MEXICO
ARGENTINA
BRAZIL
12
ACAD
EMIC
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
13
Co-branding with ISICCo-branding achieves mutual marketing benefits and provides students with value-added services
What is an ISIC co-brandA co-branded card is a unique all-in-one card which combines the ISIC IYTC or ITIC card with a partner organisationrsquos branding and services The result is a convenient card package that allows cardholders to ver-ify their student status and access the partnerrsquos products and services as well as ISIC benefits and discounts with one card
Main types of ISIC co-brand partnershipsbull Academicbull Financialbull Commercial Breakdown of
co-brand card types
+ Partner benefits services and branding
+ Globally recognised student ID+ ISIC benefits 26 million+
CARDS ISSUED THROUGH CO-BRAND PARTNERSHIPS
18 million+ CO-BRANDED CARDS ISSUED IN EUROPE
250 thousand+ CO-BRANDED CARDS ISSUED
IN CZECH REPUBLIC
What is a 3-in-1 co-brandA 3-in-1 co-branded card is a card with more than one partner such as an academic partner and a bankfinancial service provider an academic and a commercial partner or a commercial and a financial partner
ACADEMIC
FINANCIAL
COMMERCIAL3-IN-1
4824
17
11
Right Student using an ISIC to access photocopying
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
14
Academic co-brand partnershipsISIC academic co-branding allows universities and other educational institutions to upgrade their own standard student identity cards to an internationally recognised identity card providing access to thousands of ISIC benefits services and discounts worldwide Academic co-brand-ed cards can include the technology to support electronic payments or features such as controlled campus library and dormitory access or class and exam attendance monitoring
Financial co-brand partnershipsA financial co-brand is an ISIC card that includes a payment function as well as the identity and benefit aspects of a standard ISIC card ISIC financial co-branded cards offer students not only ISIC benefits but a safe and secure way to manage their money
ISIC and MastercardThe ISIC Association and Mastercard have had a global partnership since 2009 and have cooperated in launching many ISIC Mastercard co-branded card programmes worldwide ISIC Mastercard programmes combine the global identity and student benefits associated with the ISIC card with the credit debit or prepaid payment services of Mastercard and its partner banks In 2018 over 500000 cards were issued through ISIC Mastercard programmes in 20 countries
Commercial co-brand partnershipsISIC commercial co-brand partnerships cover a diversity of activities and industries that are looking to connect to a student audience ISIC commercial co-brand partners include transport providers youth hostels student insurance providers and student societies
Right Examples of academic financial and commercial co-branded cards
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
15
ISIC benefits discounts and offersProviding value to modern-day cardholders
ISIC benefit amp discount partnershipsISIC benefit partners are organisations and companies that provide ISIC cardholders with discounted offers and services at a local national regional or global level ISIC student benefits range from entertain-ment mobile communications software and travel to food retail museums attractions educational courses and sports activities
Offers for the international student travellerIn a continued effort to support student mobility over the last three years the ISIC Association has dedicated considerable resources to build-ing benefit partnerships that can provide attractive offers for the student traveller In 2018 offers were promoted in 47 cities
47CITIES FEATURED IN lsquoISIC TOP 5
DISCOUNTSrsquo CITY CAMPAIGN
5000+NEW DISCOUNTS AND OFFERS
150000+BENEFITS DISCOUNTS
AND OFFERS WORLDWIDE
Global benefit partnerships operating in 2018
Multi-regional benefit partnerships operating in 2018
Centre Examples of the lsquoISIC Top 5 discountsrsquo campaigns on social media
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
16
65 YEARS PROVIDING INTERNATIONAL
STUDENT VERIFICATION
50 YEARS IN PARTNERSHIP
WITH UNESCO
130+ ENDORSEMENTS
WORLDWIDE
International recognition and endorsementRecognising ISICrsquos longstanding role in student culture
ISIC global endorsement partners
Partnership with UNESCOSince the early years of the ISIC card the United Nations Educational Scientific and Cultural Organization (UNESCO) has been involved in its development leading to an official endorsement in 1968 UNESCO recognises the ISIC card as the only internationally accepted proof of full-time student status and a unique document encouraging cultural exchange and international understanding
Global initiativesOn a global level the ISIC Association and UNESCO have worked together on a number of initiatives that create awareness of issues affecting students and their communities In 2013 and 2015 the ISIC Global Office and UNESCO youth launched two photo competitions that promoted the
themes of the 8th and 9th UNESCO youth forums In 2018 the ISIC Association and UNESCO youth hosted the youthdrivingchange cre-ative image competition to kick-off the celebration of our 50-year partnership anniversary (see page 20 for more information)
Local partnershipsLocal partnerships continue to develop between UNESCO national of-fices and ISIC country issuers There are exclusive ISIC student offers at UNESCO World Heritage sites in Finland Germany Hungary Malta Peru and Spain giving students the opportunity to learn the value of preservation and gain cultural and natural heritage awareness
See next page for examples of endorsements and strategic co-operations gt
Above Submission for the 2018 International Youth Creative Image competition from Seppe De Creacute Belgium (right) Marketing material promoting ISIC Costa Rica partnership with the Costa Rica
National Commission for Cooperation with UNESCO (centre)
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
17
bull Secretariacutea de Turismo de la Provincia de Buenos Aires - Argentina
bull Institute of Health and Nursing Australia (IHNA) - Australia
bull National Sports Academy - Bulgariabull Canadian Federation of Students
(CFS) - Canadabull Government of tourism - Chilebull ČD National Railway - Czech Republicbull Danske Studerendes Faeligllesraringd
(DSF) - Denmarkbull Ministry of Culture - Egyptbull Estonian Teachers Union - Estoniabull The Union of Finnish Upper Secondary
School Students (SLL) - Finlandbull Centre Reacutegional Information Jeunesse
(CRIJ) - Francebull Industrial Union of Metalworkers
(IG Metall) Studentenwerk Goumlttingen verdi - Germany
bull Icelandic National Commission for UNESCO - Iceland
bull Delhi University Student Union (DUSU) - India
bull Ministry of Culture and Tourism - Indonesia
bull Ministry of Education - Kenya
bull Riga City Transport Department - Latviabull Ministries of Culture and Tourism
- Lebanonbull Ministry of Education and Science
- Lithuania bull Heritage Malta Agency for Museums
and Cultural Heritage - Maltabull Tourism Malaysia - Malaysiabull Netherlands National Commission
for UNESCO - Netherlandsbull Norwegian National Commission
for UNESCO - Norwaybull Andean Community - Perubull International Federation of Medical
Studentsrsquo Associations (IFMSA) - Polandbull Association for the Support of Youth
Students and Teachers (ASYST) - Romaniabull Ministry of Culture - Russiabull Ministry of Education Science Research
and Sport - Slovakiabull Zavod Ypsilon Institute for the
Development of Youth Culture - Sloveniabull Ministry of Education - Sri Lankabull Swedish National Commission for
UNESCO - Swedenbull National Union of Syrian Students - Syriabull Ministry of Tourism - Turkey
Examples of endorsements and strategic co-operations
Right South Korean student winners using their BUSABOUT Europe tickets won as part of a market research campaign in Korea
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
2995545NEW CARDS ISSUED
MOST CARDS ISSUED (TOTAL ALL TYPES)
UNITED KINGDOM CZECH REPUBLIC
FRANCE SLOVAKIA
RUSSIA
11CLASSIC
89CO-BRANDED
CARD DESIGN TYPES
CO-BRAND TYPES
48ACADEMIC
24FINANCIAL
17COMMERCIAL
113-IN-1
127ISIC ISSUINGCOUNTRIES
55ISIC ASSOCIATIONMEMBERS
1NEW ERSPAIN
8NEW AOsBANGLADESHCOSTA RICAGEORGIAHONDURASIRAQJORDANMALDIVESUZEBEKISTAN
2674380CO-BRANDED CARDS ISSUED
CZECH REPUBLICMOST CO-BRANDED
CARDS ISSUED
20COUNTRIES WITH MASTERCARD
CO-BRANDED CARDS
500000+MASTERCARD CO-BRANDED
CARDS ISSUED
900000+UNIQUE VISITS TO ISICORG
77LOCALISED ISIC WEBSITES
36LOCAL WEBSITE LANGUAGES
ISICORG MOST POPULAR SEARCHED WORDS
ISICORG TOP 5 SEARCHED DISCOUNT CATEGORIES
TRAVEL ACCOMMODATION
FOOD amp DRINK CULTURE
SHOPPING
TOP ISSUANCE BY COUNTRY
FOR FULL-TIME STUDENTS
ISIC
UNIT
ED K
ING
DOM
CZEC
H R
EPUB
LIC
FRA
NCE
TOP ISSUANCE BY COUNTRY
FOR TEACHERS amp PROFESSORS
ITICCZ
ECH
REP
UBLI
C
SLO
VAKI
A
RUSS
IA
TOP ISSUANCE BY COUNTRY
FOR YOUTH 30 YEARS amp UNDER
IYTC
UNIT
ED K
ING
DOM
AUS
TRA
LIA
NEW
ZE
ALA
ND
TOP ISSUANCE BY COUNTRY
FOR SCHOOL AGE STUDENTS
ISICSCHOLAR
LATV
IA
CZEC
H R
EPUB
LIC
ESTO
NIA
MOST ISICORG TRAFFIC COMING FROM UNITED STATES
UNITED KINGDOM GERMANY
SPAIN CANADA
4357
ISIC APP DOWNLOADS
273673ISIC VIRTUAL ID
PROFILES CREATED
PERCENTAGE OF GROWTH(2017 - 2018)
ISIC APP MOST POPULAR SEARCHED WORDS
ISIC APP TOP 5 SEARCHED CITIES
ISIC APP DOWNLOADS
VIRTUAL ID PROFILES CREATED
255694ISIC APP DOWNLOADS
66 202
MOST ISIC APP DOWNLOADS
SLOVAKIA AUSTRALIA GERMANY
UNITED KINGDOM SPAIN
ISIC APP TOP 5 SEARCHED DISCOUNT CATEGORIES
FOOD amp DRINK TRAVEL
SHOPPING ENTERTAINMENT
CULTURE
ISIC SOCIAL MEDIAACCOUNTS WITH THE
MOST FOLLOWERS
140+LOCAL ISIC SOCIAL MEDIA NETWORKING CHANNELS
BRAZIL
RUSSIA
IRELAND
TOP 5 VIEWED ISIC ONLINE DISCOUNTS
HOMESTAY50 OFF BOOKING FEE
SPEEDY15 DISCOUNT
HOSTELWORLD US$5 CREDIT ON
HOSTELWORLD ACCOUNT
HOTELSCOM 10 OFF ONLINE BOOKINGS
EUROPCAR 10-15 DISCOUNT ON CAR RENTAL
ISICORG amp ISIC GLOBAL APP
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
19
Global campaignsProviding educational opportunities and experiences to the global student community
The Global Study Awards (TGSA)The ISIC Associationrsquos Global Study Awards campaign in collaboration with British Council IELTS and StudyPortals continued to change the lives of students from around the world Designed to support the rising cost of student education the initiative encourages students to study abroad explore new cultures further intercultural understanding and positively contribute to a global society
Since the campaign launched in 2015bull 17 students have received
financial supportbull pound170000 allocated to winnersbull 6 study abroad destinations visitedbull Supported 12 Masters programmesbull Supported 4 Batchelor programmesbull Supported 1 PhD programme
78000+TGSA STUDENT APPLICATIONS
130 APPLICANT COUNTRIES
pound20000TOTAL PRIZE FUND
For a long time I wanted to pursue my studies further but couldnrsquot do so because of ob-ligations towards my family the dream to study either IT Entrepreneurship sounded so far away With the Global Study Awards I can finally sus-tain a great portion of my tuition and buy myself some time to raise the remaining funds There is nothing I can say that can quantify nor express the level of gratitude and honor I feel to be one of the winners I will cherish this opportunity with all my being and a significant impact on those around me I am ready to embark on this journey
Before I applied for the Global Study Awards I thought long and hard about my intentions One who would receive such an award should be willing to contribute to society to the best of onersquos abilities and inspire others to do the same For everything we do for ourselves dies with us yet what we do for others will remain I intend to use my motivation talents and intellect towards addressing the problems caused by religious illiteracy and to increase intercultural understanding It is with great joy and gratitude that I am now able to say that this award will help me to do exactly this
Camila Netherlands 2018 award winner studying Bachelorrsquos
in Humanities at University of Oxford UK
Rahma Somalia 2018 award winner studied Master of
Computer Science amp IT at Carnegie Mellon University Rwanda
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
20
International Youth Creative Image competitionTo mark the ISIC Associationrsquos 50 year partnership with UNESCO the youthdrivingchange creative image competition was held in the begin-ning of 2018 The competition was designed by the ISIC Global Office and UNESCO Youth to celebrate the energy innovation and creative ideas young people contribute to their communities
The competition challenged young people throughout the world to create one image that answers the question ldquoHow do you as a citizen solve challenges and drive change in your worldrdquo Winners
UNESCO jury selected Public vote1st prize Ahmed Hammed 21 Iraq Ahmed Hammed 21 Iraq2nd prize Paula Kalnina 21 Latvia Michail Poiros 23 Greece3rd prize Marjan Mahram 26 Iran Feng Nian Tey 20 USA
For more information please contact communicationsisicorg
Certainly everyone has a special world and circumstances because he should contribute and think about building his own personality and achieving his hopes to build a prosperous future for himAhmed Hammed 21 Iraq
1st prizeJury selected winne ramp PUBLIC VOTED WINNER
Left Promotional material for the International Youth Creative Image competition Right Winning images from jury selected and public vote categories
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
21
ISIC Global app and virtual IDStaying connected to our student audience
ISIC mobile platform and ISIC virtual IDThe ISIC mobile platform consists of iOS and Android apps and a mobile website the ISIC mobile platform also supports the ISIC virtual ID The platform offers personalised and localised benefits and discounts from ISICrsquos partners around the world In 2018 the creation of virtual ID profiles grew 202 from 2017 with 28 countries now issuing virtual ID only cards in their markets New features in 2018Coupon codes for limited offersIn 2018 coupon codes for limited offers began to be supported by the ISIC global app ISIC discounts and offers can now be promoted for a limited timeframe to create campaigns or special one-off promotions with this functionality
In-app feedback buttonLikewise in 2018 an in-app feedback button was launched to give app users the opportunity to give instant feedback on ISIC discounts The data that is generated is used to improve the ISIC discount offering and contextualise trends
For more information please contact mobileisicorg
250000+APP DOWNLOADS
130+COUNTRIES
280000+VIRTUAL IDs
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
SHOW ISIC CARD
Show this to cashier at time of purchase
12345678
ISIC123
Centre Coupon codes displayed in the ISIC global app
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
22
ISIC Event amp Community AwardsA space for collaboration creativity and interactivity
2018 ISIC Event TaipeiThe ISIC Event was in Asia in 2018 with Taipei Taiwan hosting the event from 15 - 17 May The Event Programme centred around the theme Shaping Our Future Together with a keynote speaker from the mobile innovation and sales industry The programme was designed to provide ample opportunities for delegates to share knowledge and key business learnings Workshop sessions covered topics on academic co-branding benefits development and sourcing online engagement and ISIC virtual ID adoption Diverse presenters offered expert view-points on the international student market throughout the event with speakers representing British Council IELTS HID Global Mastercard and Qatar Airways
100+ATTENDEES
70+COUNTRIES
5 KEYNOTE AND GLOBAL
PARTNER SPEAKERS
4WORKSHOP SESSIONS
2BOOTCAMPS
Having been introduced to ISIC only a few months before the Taipei event took place I was amazed at not only the open nature of conversation between members but how quick they were to include my colleagues and I in to the event and make us feel like old friends Special thanks to the develop-ment and event management teams for going the extra mile to ensure our participation was a huge successDavid OrsquoDriscoll Senior Director of Strategic Initiatives HID Global
Left Images of ISIC Issuers and sponsors at the 2018 ISIC Event in TaipeiRight Participants at the 2018 ISIC Event in Taipei
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
23
Why attend the ISIC Event
For more information please contact eventsisicorg
Meet industry leadersEach year the ISIC Event attracts a wide range of global organisations involved in the student market
Build relationshipsOver 100 industry experts meet face-to-face during networking breaks meals and receptions
Connect to the international student communityPartners can raise their profile with key decision makers representing over 70 student markets
Increase your brandrsquos exposure ISIC Eventrsquos communication channels are available to enhance visibility create long-term awareness and credibility for partners
Pick up key business insights Participants discuss the hottest trends and key business insights from the international student community
Have funEach year the ISIC Event is held in a popular destination where event participants can get a first-hand look at the cityrsquos top attractions
ISIC Community AwardsThe ISIC Community Awards ceremony was held at the ISIC Annual Reception Dinner at the Silks Palace Taipei The ISIC Association created the ISIC Community Awards to recognise the considerable efforts made developing ISIC within the local issuing community Five community awards were handed out representing the achievements of the previous year
ISIC Community Award winnersbull Country that experienced the highest card sales growth - Romaniabull Country that attained the most benefits with the highest
benefit data quality score - Canadabull Country that achieved the highest social media fan-based
growth - Brazil bull Country that achieved the strongest mobile engagement - Slovakiabull Country which secured the most co-brands - Czech Republic
Left Winners of the 2018 ISIC Community awards
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
24
23
4
Brand refreshA fresh new look for ISIC
ISIC brand refreshThe idea to conduct an ISIC brand refresh originated in 2017 but it wasnrsquot until 2018 that the work really kicked off with a planned launch for May 2019 The aim of the brand refresh was to modernise the ISIC brandrsquos visual identity and increase co-branding flexibility and provide extra space on the ISIC card for co-brand partners
Whatrsquos changedThe two main areas of change were made to the logo and card design The logo features a refreshed colour palette that stays true to its origins while also embracing a new look and feel By eliminating the complexity and dated iconography the new ISIC identity gives cardholders a clear simple and professional sign of membership of belonging to a global community
1
1 ISIC top barThe ISIC top bar is consistent on every
card and features the following elementsISIC logo UNESCO logo Unique ISIC card number
2 Cardholder photoA recent passport style photograph is always shown in the
top right corner of the card face overlapping the ISIC top bar
3 Cardholder data fieldsThe following standard cardholder data
is always printed on the card face Name Born Validity
4 Flexible background areaThe area under the ISIC top bar is flexible and
may be branded with a partnerrsquos colours or graphics1 BRAND REFRESH SUBCOMMITTEE
5ADVISORY PANEL
COUNTRIES
5STUDENT FOCUS
GROUP COUNTRIES
2019OFFICIAL
LAUNCH YEAR
Left Marketing material for the launch of the 2019 ISIC Brand refresh (top)Examples of the refreshed card designs (bottom)
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
25
Financial activitiesAt the end of December 2018 the ISIC Association remains in a stable financial position with cash reserves totaling euro1257K It is the practice of the ISIC Association in meeting the non-profit aims and objectives in place to include any surpluses from ISIC card operations in the reserves of the ISIC Association Alternatively any surpluses made are put towards projects that benefit the development of the ISIC card and student community on a global scale such as international student research or IT projects to support benefit search functionality for all cardholders
Audited accountsThe financial statements have been audited by an independent accounting firm Pricewater-houseCoopers which was given unrestricted access to all financial records and related data
The 2018 financial figures have been mutually agreed by the ISIC Association Board and PricewaterhouseCoopers and will be presented to the ISIC Association membership at the 2019 Annual General Meeting
Amounts in Euros (EURO)
2017 2018
Other operating income 39500 -
Other external expenses (63966) (70713)
Profit(Loss) before financial items (24466) (70713)
Financial income 5844 16666
Financial expenses (2276) (2062)
Profit(Loss) for the year (20898) (56109)
Income Statement for the financial year 1 January - 31 December 2018
Amounts in Euros (EURO)
2017 2018
Assets
Investments in subsidiary 18000 18000
Fixed Assets 18000 18000
Receivables 632911 914453
Cash at bank and in hand 1594266 1256695
Current Assets 2227257 2171148
Total Assets 2245257 2189148
Liabilities and Equity
Retained Earnings (Equity) 2237057 2180948
Short term liabilities 8200 8200
Total Liabilities 8200 8200
Liabilities and Equity 2245257 2189148
Balance Sheet - Year ended 31 December 2018
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
26
ISIC issuing organisations worldwideISIC Exclusive Representatives
Argentina SocialNet SAwwwisiccomar
AustraliaSTA Travel Australiawwwisiccomau
AustriaSTA Travel Austriawwwisicat
BelgiumBYSS vzwasblwwwisicbe
BrazilCarteira Mundial do Estudantewwwcarteiradoestu-dantecombr
BulgariaStudent ampYouth Identity Cards (SYIC)wwwisicbg
CanadaCanadian Federationof Students-Serviceswwwisiccanadaca
ChileAssociation de Albergues Turisticos Juevenileswwwisiccl
ChinaSLC China Limitedwwwisicchinacom
ColombiaConsorcio ISIC Colombiawwwisiccolombiaorg
Czech RepublicGTS Alive srowwwisiccz
DenmarkKILROY Denmark ASwwwisicdanmarkdk
Dominican RepublicRed Comercial Juvenil RCJ SRLwwwisiccomdo
EgyptEgyptian StudentTravel Services (ESTS)wwwisicegyptnet
EstoniaFederation of Estonian Student Unionswwwisicee
FinlandOy KILROY Finland ABwwwisicfi
FranceGlobal Youth amp Student Communitywwwisicfr
Germanyrds Reisedienst Deutscher Studenten-schaften GmbHwwwisicde
Hong KongHong Kong Student Travel Limitedwwwisichk
HungaryDiaacutekigazolvaacuteny Kftwwwisichu
IndiaSTIC Youth travels pvt Ltdwwwisiccoin
IsraelISSTA Lines Ltdwwwisstacoilisic
JapanStudent Card Service Japanwwwisicjapanjp
KosovoPro Youth NGO
LatviaSIA ldquoISICLVrdquowwwisiclv
LebanonCampus Travelwwwisiclebanoncom
LithuaniaZig Zag Travelwwwisiclt
LuxembourgGlobal Youth amp Student Communitywwwisicfr
MacauHong Kong StudentTravel Ltdwwwisichk
MacedoniaTA Aurora Tourswwwisicmacedoniacom
MalaysiaMSL Travel Sdn Bhdwwwisic-malaysiacom
MaltaNational Student Travel Foundationwwwmaltaisiccom
MexicoCredenciales de Valor SA de CVwwwisicorgmx
MontenegroMLADI PUTNIK - IUVIAwwwisicme
New ZealandNNS New Zealand Limitedwwwisiccardconz
NorwayKILROY Norwaywwwisicno
PeruINTEJwwwisicpe
PolandAlmatur Associationwwwisicpl
PortugalPumpkintreasure Ldawwwisicpt
RomaniaNiche Marketing SRL wwwisicro
RussiaSputnik-ISICwwwisicru
SerbiaGlobal Travel Groupwwwgparskartice
Singapore NNS Singapore Holding Private Limitedwwwisiccomsg
SlovakiaCKM SYTSwwwisicsk
SloveniaNomago doo wwwisicsi
South KoreaKISESwwwisiccokr
SpainViajoven Newco SLwwwisices
SwedenKILROY Sweden ABwwwisicse
SwitzerlandSTA Travel AGwwwisicch
TaiwanKang Wen Culture amp Education Foundationwwwisiccomtw
ThailandSTA Travel (Thailand)wwwisiccoth
UkraineFuture Generationwwwisicorgua
United KingdomStudent Discount Cards Limitedwwwmyisiccouk
USASTA Travel INCwwwmyisiccom
Venezuela IVI Venezuelawwwivivenezuelacom
See next page for ISIC Provisional Exclusive Representatives gt
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
27
ISIC issuing organisations worldwideISIC Provisional Exclusive Representatives
BoliviaStudent Travel Representations SRL
CroatiaSTA Zagreb doowwwisichr
GhanaInternational Student Identity Card Ghanawwwisicghanaorg
GreeceHimalaya Travel SAwwwisicgreecegr
GuatemalaComercializadora de Viajes Guatemalawwwmundojovenguate malacom
IcelandKILROY Iceland ehf wwwisicis
IndonesiaPT Alive Indonesia
IrelandStudent Marketing Network Ltdwwwisiccardie
IranYadegar Derakhshan Aria Co Ltdwwwisicir
ItalyStudent Card Services SRLwwwisicit
KazakhstanKazRENA Associationwwwmyisickz
KenyaCharleston Travel Ltd
MoldovaSTM Acord
NepalZen Nepal
NetherlandsKILROY Netherlands BVwwwisicnederlandnl
Nigeria360INFOMOBILE Ltdwwwisicng
PakistanAlive Asia (Private) Limitedwwwisiccompk
PanamaEducaviajes Panama SA
Saudi ArabiaEF Education First
South AfricaNational Student Card (Pty) Ltd wwwisiccoza
Sri LankaUnited Ventures Pvt Ltd wwwisiclk
SyriaSeabar Travel amp Tourism
TanzaniaEscape Ltdwwwescape-tanzaniacom
TurkeyAlpegawwwisicorgtr
United Arab EmiratesGTS Alive ME DMCCwwwisicae
UruguayOpen Doors SRLwwwisiccomuy
See next page for Independent Appointed Offices gt
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
Index | 2018 ISIC Association Annual Report
28
ISIC issuing organisations worldwideIndependent Appointed Offices
AfghanistanKateb University
AlgeriaHormuz Services Algeria
AndorraAssociacioacute Carnet Jove Andorra
AngolaExpresso Angola
AzerbaijanSTI Azerbaijan
BahrainOmega Travel and Tours
BangladeshInstitute of International Business and Management
BelarusTourtila LLC
BeninOVEJ - SYTO Benin
BotswanaMTC Consultancy Holding
BruneiAnthony Tours amp Travel Agency
CameroonCareer Library
Costa RicaViajes Estudiantiles
Costa RicaTimes Square Travel Agency SA
CubaTurismo Joven CR SA
CyprusStudy International Group (SIG) Ltd
EcuadorGrupo Idiomas SA
EcuadorServicio de ascstencia para viajes pervolare SA
El SalvadorU Travel Service SA DE CV
El SalvadorComercializadora de Viajes Guatemala SA
Faroe IslandKILROY Denmark AS
GambiaGlobal Cultural Exchange
GeorgiaSTI Georgia Ltd
GeorgiaLLC Star Academy
GibraltarVIAJOVEN
GreenlandKILROY Denmark AS
HondurasTravel International SA DE CV
HondurasEmpresa Turismo e Inversiones
IraqBahr Alnada for Travel and Tourism
IraqFuture of Basra Company for Quality Health and Safety Occupational Training
IraqKurdpol Agency for Cultural Services
JamaicaGlobal Choices Limited
JordanAthar Tourism Investment
JordanIAESTE Jordan
KyrgyzstanKyrgyz Concept Ltd
KyrgyzstanMuza Tours and Travel
LibyaHormuz Tours
MaldivesLaniakea Education Pvt Ltd
MauritiusAtom Travel Services Ltd
MauritiusGlobal Destination
MonacoGlobal Youth amp Student Community
MongoliaNew Choice
ParaguayLa Roca Empren-dimientos SA
Puerto RicoNuestraescuela
QatarRegency Travel amp Tours
RwandaInternational Travel Agency
San MarinoStudent Card Services SRL
SenegalSYTO Senegal
Southern SudanFCM Travel Solutions (Charleston Travel Ltd)
TunisiaATATJ
TunisiaSYTravel Tunisia
UgandaStudent and Travel Youth Uganda
VaticanStudent Card Services SRL
VietnamSTA Travel (Thailand)
UzbekistanSalam Edu Tour Ltd
YemenBalfakih Computers
ZambiaDestination Zambia Ltd
ZimbabweNational Student Card (Pty) Ltd
For more information please contact adminisicorg
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