2015 Annual Results
March, 2016
Cautionary Note Regarding Forward-looking
Statements To the extent any statements made in this presentation containing information that is not historical are essentially
forward-looking. These forward-looking statements include but not limited to projections, targets, estimates and
business plans that the Company expects or anticipates will or may occur in the future. These forward-looking
statements are subject to known and unknown risks and uncertainties that may be general or specific. Certain
statements, such as those include the words or phrases "potential", "estimates", "expects", "anticipates",
"objective", "intends", "plans", "believes", "will", "may", "should", and similar expressions or variations on such
expressions may be considered forward-looking statements.
Readers should be cautioned that a variety of factors, many of which may be beyond the Company's control, affect the
performance, operations and results of the Company, and could cause actual results to differ materially from the
expectations expressed in any of the Company's forward-looking statements. These factors include, but are not
limited to, exchange rate fluctuations, market shares, competition, environmental risks, changes in legal, financial and
regulatory frameworks, international economic and financial market conditions and other risks and factors beyond our
control. These and other factors should be considered carefully and readers should not place undue reliance on the
Company's forward-looking statements. In addition, the Company undertakes no obligation to publicly update or
revise any forward-looking statement that is contained in this presentation as a result of new information, future
events or otherwise. Neither the Company nor any of its employees or affiliates is responsible for, or is making, any
representations concerning the future performance of the Company.
2
We are dedicated to becoming
a world-leading personal financial services provider
3
Agenda
Overview
Operating Highlights
Banking Business
Financial Analysis and Embedded Value
Peter Ma Group Chairman & CEO
Alex Ren Group President
Ping Shao President of Ping An Bank
Jason Yao Group CFO
Topic Speaker Position
Asset Management
Business Timothy Chan
Group Chief Investment Officer
Insurance Business Yuansiong Lee Group Chief Insurance Business Officer
Internet Finance Business
Jessica Tan Group COO
Overview
Overview Operating Highlights
Financial Analysis and Embedded
Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
5
Ping An will enter into the 3.0 Era
Ping An 1.0
Self-operated
model Open
marketplace
Ping An 3.0
Open platform +
Open marketplace
Banking
Insurance
Investment
Big
financial
assets
Big
health
care
Integrated Finance + Internet
Internet + Integrated Finance
Ping An 2.0
Operating Highlights
Overview Operating Highlights
Financial Analysis and Embedded
Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
7
Online
Offline
Online
Customers 57.12 million e+$
(Including 29.71 million
APP users)
e e
e e
32.92 million person-times
19.77 million person-times
5.75 million users
Users of Internet
Finance Companies
e 183 million
Users of Core
Finance Companies
132 million e
Migration Model of Users and Customers
Customers of Core
Finance Companies $ $
$ $ $ $ 109 million 109 million
12.35 million person-times
31.46 million
customers Customers of Core
Finance Companies
Online
Offline
8
Significant Progress in Migration
Migration from
internet finance companies
to core finance companies
Migration from
core finance companies to
internet finance companies
Migration
among core finance
companies
Conversion from
user to customer
Conversion from
customer to user
Customer
Migration
Conversion
between
Customer
and User
User
Migration
11.43
19.77
13.43
32.92
7.02
12.35
1.03
5.75
17.30
31.46
145.1%
73.0%
75.9%
458.3%
81.8%
2014
2014
2014
2014
2014
2015
2015
2015
2015
2015
(in million
person-times)
(in million
person-times)
(in million)
9
Internet Users
242 million
Users of Internet Finance Companies
Users of Core Finance Companies
183 million
Total Internet Users
132 million
72 million APP users
52 million APP users
107 million APP users
242 million
57 million users held financial products
Users of Internet Finance
Companies
Users of Core Finance
Companies
Broad-based Internet Users
10
31/12/2015 31/12/2014
Retained
Customers
77.80
New
Customers
30.78
(in million)
89.35
New Individual Customers
by Business Segment Number of Individual
Customers
21.5%
30.78 million
new customers
Individual Financial Customers Exceeded 100 Million
Ping An Property &
Casualty 41.4%
Retail Banking Business
19.4%
Ping An Life 14.7%
Credit Card Business
14.0%
Other Businesses
10.5%
108.58
11
Cross-selling Achieved Outstanding Result
Business
contribution
15.2%
Premium income of
Ping An Property &
Casualty
RMB24,951 million
Short-term group
insurance income of
Ping An Annuity
RMB4,597 million
Premium income of
Ping An Health
RMB64 million
Business
contribution
12.2%
Business
contribution
43.6%
12
• Increased 1.1 times
•Annual compound
growth rate 20.2%
• Increased 1.8 times
•Annual compound
growth rate 29.2%
•Average ROE16.3%
• Increased 1.4 times
•Annual compound
growth rate 24.3%
2,285.4 2,844.3
3,360.3
4,005.9 4,765.2
19.5 20.1 28.2 39.3
54.2
16.0 13.8
16.4 18.3
17.1
Net Profit attributable to Shareholders of theParent Company
ROE
Total Asset (in RMB billion)
Net Profit attributable to Shareholders of
the Parent Company / ROE
(in RMB billion / %)
1.25 1.27
1.78
2.47
2.98
2011 2012 2013 2014 2015
Basic EPS (in RMB)
Robust Financial Performance in the Past Five Years
Financial Analysis and
Embedded Value
Overview Operating Highlights
Financial Analysis and Embedded
Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
14
39,279
54,203
EPS 2.47
EPS 2.98
2014 2015
38.0%
334,248 289,564
15.4%
2014 2015
65,178
47,930
36.0%
4,765,159
4,005,911
19.0%
Net Profit
ROE
17.1%
ROE
18.3%
Net Profit attributable to Shareholders
of the Parent Company / EPS
(in RMB million/in RMB)
Total Asset Equity attributable to Shareholders
of the Parent Company / ROE
31/12/2014 31/12/2015 31/12/2014 31/12/2015
Financial Highlights
15
18,992
12,522
21,382
2,912
2,478
2,362
4,530
65,178
15,689
8,807
19,147
2,212
977
174
47,930
21.1%
42.2%
11.7%
31.6%
168.2%
141.8%
Banking
23.0%
Property and
Casualty
22.9%
Life
34.8%
Asset
Management
and others
9.7% Securities
4.2%
Trust
5.4% Net Profit
attributable to Shareholders of the Parent
Company
54,203
2014 2015
36.0%
25.0X
Net Profit by Business Segment
(in RMB million)
Net Profit by Business Segment Profit Contribution by Sector
Notes: (1) Asset Management refers to the Ping An Asset Management.
(2) Others refer to the parent company, Ping An Financial Leasing
and financial platform services subsidiaries.
924
Total Net Profit
Life
Property &
Casualty
Banking
Trust
Securities
Asset
Management
Others and
offsetting
16
2014 2015
47.9%
6,549
9,688
Profitability Business
development Capital
requirement
Sustainability of dividend
policy
Profit Distribution
2015 Final Dividend Proposal:
Cash dividend: Based on the total shares of
18,280 million, the final dividend will be
distributed in cash of RMB0.35 per share, in
total of RMB6,398 million.
Including the interim cash dividend of
RMB3,290 million, the sum of interim and
final dividend in cash is RMB9,688 million, up
by 47.9% over 2014.
(in RMB million)
17
164.5%
The Group 205.1%
31/12/2014 (Solvency I)
31/12/2015 (Solvency I)
Ping An Property
& Casualty
Ping An Life 219.9%
10.86% Ping An Bank
Capital injection
Issuance of RMB5 billion capital
supplement bond in December 2015
195.4%
203.2%
182.2%
10.94%
269.5%
204.9%
219.7%
NA
31/12/2015 (Solvency II)
Solvency Margin/ Capital Adequacy Ratio
RMB2.5 billion subordinated bonds
were redeemed in May 2015
Issuance of RMB5 billion capital
supplement bond in July 2015
RMB10 billion of private placement
in May 2015, including RMB3.5
billion of injection by Ping An Group
18
327,926
(6,570)
272,915
(41,419)
552,853
Other
Businesses
226,039
Life Insurance
Business
326,814
Other
Businesses
226,039
Life Insurance
Business
101,887
Composition of Embedded Value
Value of in-force
insurance business
written prior to June
1999
Adjusted value of
net assets as at
Dec. 31, 2015
Value of in-force
insurance business
written since June
1999
Cost of solvency
margin
Embedded value
as at Dec. 31,
2015
(in RMB million)
Notes: (1) Life insurance business includes business conducted through Ping An Life, Ping An Annuity and Ping An Health.
(2) Above risk discount rates for the value of in-force business were earned rate/11.0%.
(3) Figures may not match totals due to rounding.
19
17.2%
30.24
25.80
552,853
458,812 224,927
327,926
174,394
284,418
20.5%
29.0%
15.3%
Growth of Embedded Value
Embedded Value EVPS
(in RMB million) (in RMB)
The value of
business in-
force
Adjusted net
asset value
31/12/2014 31/12/2015 31/12/2014 31/12/2015
Notes: (1) Above risk discount rates for the value of in-force business were earned rate/11.0%.
(2) EVPS as at December 31, 2014 was recalculated based on the latest capital shares.
20
326,814
24,628
31,058 756 (6,328)
11,599 1,123
264,223
333,142
(246)
Movement of Embedded Value of Life Insurance Business
Embedded value of
life insurance
business
as at Dec 31, 2014
Expected
return on year-
start
embedded
value
Value of
one year’s
new
business
Assumption
and model
changes
Market value
adjustment
Investment
return
variance
Experience
variances and
others
Embedded
value of life
insurance
business before
capital changes
Capital
injection &
dividends
distribution
Embedded value
of life insurance
business
as at Dec 31,
2015
(in RMB million)
Notes: (1) Life insurance business includes business conducted through Ping An Life, Ping An Annuity and Ping An Health.
(2) Figures may not match totals due to rounding.
21
Individual life insurance
Bancassurance
Group insurance
30,174
246
417
20,800
303
863
45.1%
18.8%
51.6%
21,966 30,838 40.4%
2014 2015 Change
NBEV in Total
NBEV Margin 31.1% 30.4% 0.7 PPs
NBEV and NBEV Margin Grew Steadily
NBEV
Note: Figures may not match totals due to rounding.
(in RMB million)
22
30,838
30,174
69,347
0.75
1.2
64.6%
1.9
6,012
43.5%
44.5%
-1.0%
663
NBEV Breakdown
2015NBEV
Individual life
NBEV
Bancassurance and
group insurance
NBEV
FYP
2015 NBEV Margin
Average agent force
(in million)
New policies per
agent per month
Premium income
per policy(in RMB)
Changes in product mix
and assumption
adjustments
Notes: (1) The FYP of individual life include the premium from telemarketing and internet marketing.
(2) Figures may not match totals due to rounding.
+
x
x
2014 NBEV Margin
Active rate in force
Polices per active
agent per month
+
f
(in RMB million)
23
39,477 (34,299) 756
39,174
(6,828)
500
38,781
Free Surplus of Life Insurance Business
(in RMB million)
Free surplus of life
insurance business
as at Dec 31, 2014
Free surplus
generated
from in-force
business
Free surplus
used to support
new business
Capital
injection
Dividends
distribution Market value
adjustment Free surplus of life
insurance business
as at Dec 31, 2015
Notes: (1) Life insurance business includes business conducted through Ping An Life, Ping An Annuity and Ping An Health.
(2) The free surplus represents the excess of adjusted net assets of life insurance business over the regulatory solvency margin.
(3) Figures may not match totals due to rounding.
Insurance Business
Overview Operating Highlights
Financial Analysis and Embedded Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
25
Life
Insurance
Business
Written premium of the new business from individual life insurance reached RMB80,456 million, up by 50.9% YoY, with rapid increases in the number of sales agents and productivity. The market share of telemarketing maintained the first position.
The NBEV of life insurance grew rapidly by 40.4% YoY.
Corporate annuity assets under management of Ping An Annuity exceeded RMB300 billion, maintaining a market leading position.
Insurance Overview
The premium income of property and casualty insurance business reached RMB163,955 million, up by 14.5% YoY; the market share reached 19.4%, up by 0.5 percentage point YoY.
Stuck to its customer-centric business model, and utilized new technologies and big data to further enhance its industry-leading capabilities of risk filtering and cost optimization. The business quality and profitability remained robust, with a combined ratio of 95.6%.
Property and
Casualty
Insurance
Business
26
9
222,057
299,814
252,730
183,273
18.6%
21.2%
2015 2014 2015 2014
9,345
12,994
Tele-
marketing
2,547
Internet
marketing
66.1%
9,354
15,541
Life Insurance Business (1/5) Steady growth of written premium and strong performance in telemarketing
and internet marketing
Written Premium/Premium Income Written Premium from
Telemarketing and Internet Marketing
(in RMB million)
Written
premium
Including:
premium income
Notes:
(1) Written premium refers to premium of the policies underwritten by the Company before significant insurance risk tests and separating of hybrid contracts.
(2) Premium income refers to the premium after significant insurance risk tests and separating of hybrid contracts.
(3) Life insurance business includes relevant business written by Ping An Life, Ping An Annuity, and Ping An Health.
27
225,364
269,107 19.4%
9.6% 172,056
188,651
50,372
76,233
2015
2,936 4,223
51.3%
2014
First year regular
First year single and short-term
Renewal
2014 2015
6.5% 31.4%
12,955 13,851 13,515
17,752
Bancassurance Group insurance
Life Insurance Business (2/5) Written premium by distribution channels
Individual Life Written Premium
(in RMB million)
Bancassurance and Group
Insurance Written Premium
(in RMB million)
28
Agent Productivity
635,551
869,895
2014 2015
Number of agents
Income of agents per agent per month(in RMB)
Sales Agents
5,124
4,684
6,244
7,236
2014 2015
First-year written premiums per agent per month(in RMB) New individual life insurance policies per agent per month
1.1 1.2
Life Insurance Business (3/5) The number and productivity of sales agents increased steadily
29
13-month 25-month
90.9%
86.4% 87.4%
90.9%
2014 2015
41,233
37,355
10.4%
Life Insurance Business (4/5) The customer base continued to grow with a sound persistency ratio
Number of Individual
Customers Policy Persistency Ratio
(in thousand)
31/12/2014 31/12/2015
Note: The number of individual customers refers to the number of policy holders.
30
2013 2014 2015
Annuity and Investment-linked Insurance Participating Insurance Universal Insurance Traditional Insurance Accident and Health Insurance
11.3 13.3 16.5
4.9 8.8 11.4
32.5 30.1
28.5
49.4 45.8 41.5
1.9 2.0 2.1
46.5 47.9
38.4
0.3 0.1
(%)
2013 2014 2015
21.5 27.3 27.0
6.6
13.6 18.1 23.8
18.5
(%)
47.9 38.4
34.5
0.2 2.2 1.4
19.0
Life Insurance Business (5/5) Reinforced the sales of protection type products
Product Mix of Life Insurance Product Mix of New Business for
Individual Life Insurance
31
25.3%
31/12/2014 31/12/2015
108,105
135,480
42.5%
31/12/2014 31/12/2015
89,280
127,226
Ping An Annuity Remained Market Leader
Assets under investment management Assets Entrusted
(in RMB million) (in RMB million)
32
57.7% 56.7%
37.6% 38.9% 29,257
28,739 3,226
4,099
14.5%
143,150
163,955
2014 2015 2014 2015
131,117 110,667
0.3
PPs
95.3% 95.6%
Property and Casualty Insurance Business (1/2) Premium income maintained stable growth with good business quality
and profitability
Premium Income Combined Ratio (in RMB million)
Accident and health
Non-automobile
Automobile
Expense
ratio
Loss ratio
Note: Property and casualty insurance business includes relevant business written by Ping An Property & Casualty and Ping An Hong Kong.
33
41,684
50,514
20,369
24,951
21.6%
62,053
75,465
2014 2015
Others
33.3%
Cross-selling
15.2% Car dealers
20.7%
Telemarketing
30.8% Premium
income
163,955
Property and Casualty Insurance Business (2/2) Sustained growth of premium from cross-selling and telemarketing
Premium Income from Cross-selling and Telemarketing Channel Contribution
(in RMB million) (in RMB million)
Cross-selling
Telemarketing
34
Technology Innovation
Life insurance Property and casualty insurance
Over 30 million users
Monthly activity rate of 33%
Over 25 million person times
participating in “Appointment
with Ping An – Walk for Health”
Constantly improve the quality and
efficiency of business development
through new technologies
Build world-leading financial stores
Apply face-recognition
technologies into life insurance
business to facilitate efficient
policy processing
Fully implement the “online + offline”
claim service model and further
implement internet business strategy
“Ping An Auto Owner” APP
Claim service
Screen big data for customer
needs
Pioneer in real-time payment of
compensation, easy claim
settlement without survey, claim
service via WeChat and phone
Integrate quality resources in the
ecosystem of auto use
Cover services of “automobile
insurance, auto-related services
and life with autos”
Ping An Life “E-service” APP
Smart Store
Banking Business
Overview Operating Highlights
Financial Analysis and Embedded Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
36
Overall Growth
Banking Overview
The business structure optimized, with increased proportion of net non-interest
income to the total revenue.
Operating
Efficiency
Ping An Bank maintained steady growth in business scale with stable profitability.
Ping An Bank grew deposits and loans faster than most peers, with improved asset-
liability structure and enhanced NIS and NIM.
Innovation
and
Development
Ping An Bank established industry-specific business units and strived to develop
industry funds. It speeded up product innovation to break new markets for pan
asset management and investment banking businesses.
Ping An Bank has first launched movable property products of Internet of Things
finance, which endowed commodity in transaction with the characteristics of
finance, to promote the revolution of supply chain finance.
Ping An Bank tackled challenges proactively, implemented comprehensive risk
management, and made greater efforts to make provisions for and recover NPLs,
the asset quality kept a relatively stable level.
Capital adequacy ratio of Ping An Bank was 10.94%, with both tier 1 capital
adequacy ratio and core tier 1 capital adequacy ratio of 9.03%, all of which were in
compliance with the regulatory requirements.
Risk Control
Ping An Bank improved the operating efficiency and the cost-to-income ratio
decreased sharply.
37
The Business Scale and Profitability Maintained Steady Growth
31/12/2014 31/12/2015
2,507,149 2,186,459
14.7%
(in RMB million)
2014 2015
21,865 19,802
10.4%
1,533,183 1,733,921
31/12/2014 31/12/2015
13.1%
31/12/2014 31/12/2015
18.7% 1,216,138
1,024,734
Note: The data is from the annual report of Ping An Bank.
Total Asset Net Profit
Deposits Loans and Advances
38
2.40%
2.63%
2014 2015
Net Non-interest IncomeProportion of Net Non-interest Income
27.74% 31.26%
20,361
30,064
Improved Business Structure and Operating Efficiency
(in RMB million)
2014 2015
31.31%
36.33%
5.02
PPs
Note: The data is from the annual report of Ping An Bank.
Cost-to-income Ratio
NIS
Net Non-interest Income
47.7%
2014 2015
0.23
PPs
NIM
2.57%
2.77%
2014 2015
0.20
PPs
39
10,501
17,645
1.02%
1.45%
Balance of Non-performing Loans
Non-performing Loan Ratio
Strengthen Provisions and Maintain Stable Asset Quality
Non-performing Loans
(in RMB million)
Loan Loss Provisions/ Loan Loss Provision Ratio/ Provision Coverage Ratio
Ping An Bank has tackled various challenges proactively and strengthened the asset and liability
management. It optimized the asset and liability structure, improved its risk tolerance and risk limit
management system, built a comprehensive liquidity risk management model, and kept all market risks
under strict control to ensure prudent business growth.
2014 2015
1.79% 2.06%
2.41%
201.06% 200.90%
165.86%
Loan Loss Provisions
Loan Loss Provision Ratio
Provision Coverage Ratio
2013 2014 2015
(in RMB million)
6,890 15,011
30,485
Asset Management
Business
Overview Operating Highlights
Financial Analysis and Embedded
Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
41
Investment
Portfolio of
Insurance
Funds
Securities
Business
Asset
Management Overview
Ping An Asset
Management
Trust
Business
Net Profit hit a record high with strategy transformation being advanced effectively.
Securities brokerage business achieved great performance on the internet transformation and
the scale of asset management business made breakthrough.
Ping An Asset Management leveraged its expertise in investment, seized opportunities in the
markets and boosted investment returns of the insurance funds.
Ping An Asset Management carried forward business innovation and improved risk
management level, with excellent performance in its third-party business.
Ping An Trust proactively promoted its business model transformation, while income and
profit increased steadily.
Ping An Trust optimized its business structure, and strictly controlled projects risk.
Taking into account with the requirements of profitability, safety and liquidity, the allocation
scheme with the best risk-return profile was selected.
Enlarged the investments in fixed income assets steadily, and achieved a net investment yield
of 5.8%, up by 0.5 percentage points YoY; seized market opportunities, allocated equity
investments dynamically, and achieved a total investment yield of 7.8%, a new high compared
with the recent years.
Improved the quantitative risk control system, strengthened risk alerting and monitoring, and
enhanced the risk management system as well as the risk control processes before, during and
after investment deals to ensure the security and profitability of insurance assets.
42
63,729
(8,828)
5,905
66,652
114,750
(4,268)
34,278
84,740
Net Investment Yield and Total Investment Yield Reached
New Highs
Investment Income
27.1%
80.1%
Investment Yield
(in RMB million)
Net investment income
480.5% Net realized and
unrealized income
51.7% Impairment loss
Total investment income
2014 2015
5.3% 5.8%
5.1% 5.1%
7.8%
2013 2014 2015
Net Investment Yield
Total Investment Yield
43
Asset allocation proportions 31/12/2014 31/12/2015 Change (PPs)
Fixed income investments 79.7% 77.7% 2.0
Term deposits 16.0% 11.1% 4.9
Bond investments 46.9% 47.9% 1.0
Debt scheme investments 8.0% 7.9% 0.1
Wealth management products (1) 5.5% 6.8% 1.3
Other fixed income investments (2) 3.3% 4.0% 0.7
Equity investments 14.1% 16.2% 2.1
Stocks and Equity funds 10.8% 10.0% 0.8
Preference shares 0.8% 2.5% 1.7
Bond funds 0.4% 1.2% 0.8
Wealth management products and others 2.1% 2.5% 0.4
Investment properties 1.4% 1.5% 0.1
Cash, cash equivalents and others 4.8% 4.6% 0.2
Total investment (in RMB million) 1,474,098 1,731,619
Investment Portfolio of Insurance Funds
Notes: (1) Wealth management products include trust schemes from trust companies, wealth management products from commercial banks, etc.
(2) Other fixed income investments include financial assets purchased under agreements to resell, policy-pledged loans, statutory deposits
for insurance operations, etc.
44
Securities Business (1/2) Net Profit hit a record high with effective strategies transformation
Operating Income Net Profit
473
1,215
1,210
3,281
4,814
2,143
2014 2015
9,310
3,826
924
2,478
2015
168.2%
2014
(in RMB million) (in RMB million)
Underwriting
commission
income Investment
income and
others
143.3%
Brokerage fees income
45
Securities Business (2/2) New customers brought by internet increased and the scale asset
management business made breakthrough
The Number of New Customers
of Brokerage Business Assets under management
2014 2015
2.93
0.10
163.6
237.0
31/12/2015
44.9%
31/12/2014
(in million) (in RMB billion)
28.3
times
46
Trust Business (1/2) Business transformation has been advanced consistently, with income
and profit increased steadily
Operating Income Net Profit
4,923
3,513
2,212
1,682
1,231
662
2014 2015
8,366
5,857
42.8%
2,212
2,912
2015
31.6%
2014
(in RMB million) (in RMB million)
Other income
Net fees and commission
income
Investment income
47
Trust Business (2/2) Insisted on optimizing business structure and strictly controlled risks
Proportion of Financing Trusts
(in RMB million)
% of Assets
Held in Trust
Business Structure
Assets Held
in Trust
558,435
Investment
category
30.8%
Administrative
category
40.2%
Financing
category
29.0%
2015: Financing category
accounted for 29.0%, of which
real estate industry financing
accounted for 8.3%
2014: Financing category
accounted for 43.9%, of which
real estate industry financing
accounted for 13.5%
48
245,722
169,336
(in RMB million)
1,389
726
31/12/2014 31/12/2015
45.1%
2014 2015
91.3%
Ping An Asset Management Developed Third-party Asset
Management Business Rapidly
Assets under Management Management Fees Income
(in RMB million)
Internet Finance
Business
Overview Operating Highlights
Financial Analysis and Embedded
Value
Insurance Business
Banking Business
Asset Management
Business
Internet Finance Business
50
Internet Finance Model has Gradually Matured
Internet
+
Integrated Finance
Total users: 242 million
App users: 107 million
Migration person-times from internet
finance companies to core finance
companies: 19.77 million Migration person-times from core finance
companies to internet finance companies:
32.92 million
Transaction volume of Lufax
reached RMB1.53 trillion Users that became
customers of core finance
companies: 5.75 million
Flow
Frequency
Value
51
Lufax: The Largest Internet Financial Transaction Information Service
Platform
18.31 million 3.33 million
Up by 257.6% Up by over
9 times
Accumulated
Transaction Volume
1,814.6
Retail
Institutional
1,080.7
733.9
(in RMB billion)
1,525.3
Mobile
67%
878.8
646.5
X4
X7
2014 2015
X5 Retail
Institutional
Registered Users New Investors
3.63 million
Up by nearly
10 times
Active Investors
Annual Transaction Volume Accumulated Transaction Volume
(in RMB billion)
52
Loyalty Points
business
Payment-processing
business
Ping An Pay and Wanlitong
Various payments processed worth
over RMB1.57 trillion
Registered users
over 45 million
Annual activity rate 24.2%
Loyalty points traded worth
RMB21.2 billion
Transactions through mobile
43.5%
Ping An Pay +
Wanlitong
Transaction
Volume
RMB1.59 trillion
Registered users
over 96 million
Loyalty points issued worth
RMB6.5 billion
Online/offline merchants
nearly 1 million
Monthly average activity rate
15.3%
Mobile electronic wallet
—Yiwallet APP
53
Ping An Puhui Financial and PA Haofang
Sales volume of new house through PA Haofang
platform exceeded RMB150 billion
The “An An Zu” APP was successfully launched in
November to build a C2C house renting platform
Develop an O2O finance platform for second-hand
houses
Leveraging Ping An Group’s advantage of integrated finance to
build an O2O real estate finance platform Overseas
houses
Haofang
finance New and
second-hand
houses
Registered users
over 7 million
House
renting Haofang
crowdfunding
Integrate strong offline distribution and management
network to match customers’ capital supply with
demand
Possess profound experience and robust risk
management capability in personal consumption
finance and micro-enterprise finance service
One of China’s largest personal consumption finance and micro-
enterprise finance service providers
1.24 million
Accumulated Borrowers
552
Offline Outlets
New Loans
RMB48.3 billion
Accumulated
Loans
RMB99 billion
Ping An Puhui
Financial
PA Haofang
54
Ping An Health Cloud is committed to building a one-stop whole-process
O2O platform for health care services
It has built a preliminary multi-tier network with nearly 900 internal doctors, 40 thousand external contracted doctors
and over 3 thousand contracted famous doctors at 3A hospitals
B2C medicine supply network covered the whole country, O2O medicine supply network has covered tier-1 cities
such as Shanghai, Beijing, and Shenzhen, while it delivers medicines within two hours
One Account Management Services is committed to becoming the largest
open internet financial service platform in China
It offers one-stop services including account management, wealth management, credit management and lifestyle
management. It has integrated nine categories of financial and lifestyle accounts that cover over 80% of the financial
users; 60% of the users have linked 1.9 accounts on average to the One Account Management Services.
It offers three wealth management approaches, i.e. self-service, smart service, and advisory service, serving over
10 million users per month on the wealth management platform. In credit management, it has partnered with over
400 financial and daily-life service institutions, and has handled over 40 million authorized queries in total.
Ping An Health Cloud and One Account Management Services
APP User
over 30 million Peak daily active users
1.30 million Peak daily consultations
120 thousand
Users
100 million Monthly active users
over 18 million
Assets under
management
over RMB1 trillion
55
Expertise Creates Value
Fortune (US)
Ranked No. 96 in “Fortune
Global 500”
Corporate Governance Asia
(HK)
Corporate Governance Asia
Recognition Awards
Forbes (US)
Ranked No. 32 in “Forbes
Global 2000”
The Economic Observer
and MCCP
Most Respected Company
Millward Brown, WPP
Ranked No. 68 in “BrandZ
Top 100 Global Brands”
Ranked No. 11 in “BrandZ
Top 100 Chinese Brands”
Financial Times (UK)
Ranked No. 63 in “FT Global
500”
Euromoney (UK)
Best Managed Insurance
Company in Asia
Interbrand
Ranked No. 6 in “2015 Best
China Brands”
Q & A
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