Download - 1/16 Always Surpassing Customers Expectations DID Features.

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Page 1: 1/16 Always Surpassing Customers Expectations DID Features.

1/16 Always Surpassing Customers Expectations

DID FeaturesDID Features

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Contents Contents

DID General Description DID Flow Chart DID Digit Conversion DID Destination CLI Presentation Send CLI Display CLI Message Wait with CLI

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1. DID Flow Chart

DID Call Flow

TYPE_2

Ring to Matched extension

DID DGTCONV Type?

TYPE_1TYPE_0

DID DGT Conversion

Ring to Matched extension

Search Flexible DID Table (000~999)

DID DGT RCV NO.

PGM 143-4

PGM 146-5PGM 146-5

PGM 146-6PGM 146-6

PGM 231

DID Call

Ring to Valid Destination

DID DGT RCV NO.

DID DGT Conversion

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2. DID Digit Conversion

There are three conversion types supported to promote efficiency of conversion in accordance with the DID numbering; (PGM143 - F4)

Type 0 : Incoming DID digits are converted with Digit Conversion Mask. The result is final DID destination number.

Type 1 : The incoming DID digit is the destination number. No conversion.

Type 2 : With a result of DID conversion TYPE 0, find the final destination from flexible DID table conversion of ADMIN PGM 231.

Digit Conversion Type

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DID DGT MASK #1** BACK DELETE SAVE

• DID Digit Mask Digit Conversion Mask.(PGM 146 – F6)

# : Remove* : Don’t change1~9 : Convert to digit

e.g)PX Sends ‘1234’Mask : # 7**Result : 734

DID DGT RCV_NO RCV_NO : 4 ( 2 - 4 ) BACK DELETE SAVE

• DID Digit RCV No

Received Digit number.(PGM 146 – F5)

2. DID Digit Conversion

Digit Conversion Type 0

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2001

2000

2010

PSTN

1. Check if DID Digit Receive number is set to 4 at ADMIN 146.2. Set DID Conversion Type as 2 (using Flexible DID Table) at ADMIN 143 – FLEX 4.3. Program Flexible DID Table as below at ADMIN 231.

PGM 231 FLEX DID CONV TABLE(000-999)

NIGHT WEEKENDNIGHT WEEKEND

... ...NIGHT WEEKENDNIGHT WEEKEND

DAYDAY

...DAYDAY

DID NAMEDID NAME

...DID NAMEDID NAME

000001

998999

FLEX DID CONV TABLE : available 1000 sheets, & all sheets have contents.

RESULT OF TYPE 0 CONVERSIONFLEXIBLE DID CNV_TBL NO

DAY OR NIGHT DEST OF INDICATED TBL NO.

FINAL DESTINATION

DESTINATIONTYPE

1. Station2. Hunt Group 3. VMIB4. VMIB + Drop5. System Speed Code 6. Internal Paging7. External Paging8. INT/EXT/All Paging9. NET Station10.Conference Room 11.Station Voice Mail Box

000 DAY : STA 100 NIGHT WEEKEND

001 DAY : Hunt 620 NIGHT WEEKEND

: : : :

010 DAY : STA 129 NIGHT WEEKEND

ADMIN 231 FLEX DID CONVERSION TABLE

2. DID Digit Conversion

Digit Conversion Type 2

Hunt 620

100

101

129

102

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100

101

129

DID TYPE : 0 (PGM 143-BTN 4)DID RCV_NO : 4 (PGM 146-BTN 5)DGT_MASK : #1** (PGM 146-BTN 6)

8502600 8502629

~

2. DID Digit Conversion

Example

PSTN

2600 2629

~

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3. DID Destination

BUSY / ERROR / NO ANS Destination can be set at PGM167-F1~F3. - Tone( : Send Tone & Disconnect ) - ATD ( : Follow Ring Asg or Transfer call to ATD) - Hunt Grp

DID DISA DESTPRESS FLEX_KEY(1-7) BACK DELETE SAVE

DID/DISA Destination

Voice Prompt usage can be set at PGM167-F4.

VMIB PROMPT USAGEPRESS FLEX_KEY(1-5) BACK DELETE SAVE

DID/DISA Destination Voice Prompt

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4. CLI Presentation 4. CLI Presentation

Station CLIP Display (ON/OFF) : PGM 114 - F 1 Station COLP Display (ON/OFF) : PGM 114 - F 2 Station CLIR (ON/OFF) : PGM 114 – F14 Station COLR (ON/OFF) : PGM 114 – F15 CO CLIP Table Index : PGM 143 - BTN 2 CO Type of calling number : PGM 143 - BTN 3 COLP Table : PGM 201

CLIP : decides to display caller’s CLI or not when a station receives an incoming call.

COLP : decides to display called party’s CLI or not when a station makes an outgoing call.

CLIR : inform to PX that this station doesn’t want to send CLI

to called party when it makes an outgoing call.

COLR : inform to PX that this station doesn’t want to send CLI

to calling party when receiving an incoming call.

PROGRAM

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PGM143 BTN3 : CO line Base - Select the type of number

PGM143 BTN2 : CO line Base - Select CO line for using number

0(Unknown) 1(International) 2(National) 3(Not Used) 4(Subscriber)

Not Assigned00~49(Index of PGM201) 50(PGM114 BTN5.)

PGM114 BTN5 : Station Base - Select extension or CO ATD number 1(CO ATD : PGM200-BTN2) 0(Extension : PGM114-BTN12)

5. Send CLI5. Send CLI

Basic Sequence

Default

Default

Default

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- Call Type setting is used when making station CLI. - Call Type is set at PGM 143 – F3 (CO Base)

INTERNALTIONAL : A(90)+B(216)+C(474)+D(2200) 902164742200 NATIONAL : B(216)+C(474)+D(2200) 2164742200 SUBSCRIBER : C(474)+D(2200) 4742200 UNKNOWN : D(2200) 2200

INTERNATIONAL NATIONAL SUBSCRIBER UNKNOWN

A. Nation CodeExample) 82PGM100

BTN1 B. My Area CodeExample) 216

C. COLP TableExample) 474

D. EXT or CO ATDEx) EXT 2200

PGM200BTN9

PGM201

PGM114BTN5

PGM143BTN3

5. Send CLI5. Send CLI

Call Type

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5. Send CLI5. Send CLI

04313283100

Area Code BIN 01 of PGM201

Station Number

Called party

Example

PGM143 BTN3 – 2 (National)PGM200 BTN9 – 0431 (My Area Code)PGM143 BTN2 – 01 (Index 01 of PGM201)PGM201 ENTRY01 - “3283”

Station 100

Station 101

PSTN

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PGM114 BTN1

If CLI number is matched with speed number, the saved speed bin name is displayed. If CLI is not matched or if there’s no name registered, only CLI number is displayed.

PGM114 BTN11

6. Display CLI6. Display CLI

CLI Name Display

: Station CLIP Display (ON/OFF)

: Station CLI Name Display (ON/OFF)

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6. Display CLI6. Display CLI

CLI Modification Flow

Incoming CLI number

My Area Code : If matched, remove the area code

CLI Name Display

Display CLI & Name

Display CLI

No

Yes

CLIP Display

No

No CLI

Yes

CLI Matches with speed number

Yes

No Display CLI

PGM200-F9

PGM114-F1

PGM114-F11

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CLI : 04318502824

6. Display CLI6. Display CLI

CLI Modification Example

100

MY AREA CODE (PGM200 F9) : 0431CLIP DISPLAY (PGM114 F1) : ONCLI NAME DISPLAY(PGM114 F11) : ON

8502824 LGNORTEL

If speed 001 is (8502824 - LGNORTEL)

8502824

If speed not matched

PSTN

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7. Message waiting with CLI7. Message waiting with CLI

When a DISA/DID call through DID line is received, the caller’s number is displayed on the LCD of the called party. If the caller hangs up the call before answered by the called party or attendant, the CLI number will be left into the original called party.

Station CLI MSG WAIT : PGM114 - F4(default : OFF)

When a DID CO Call is incoming, 1. The phone number(CLI) is displayed on the LCD of ringing station. 2. If it is not answered, the CLI is left on the LCD and LED of CALLBK btn starts to flashing.

To answer the message 1. Press the [CALLBK] button 2. Press the [HOLD/SAVE] button and press [ANSWER] button.

To delete 1. Press the [SELECT] button 2. Press the [DEL CUR] button

MSG: CLI(1)

PICKUP CONF REDIAL

Description

Operation

Program

1234100030/11 09:30 CNT:01BACK SELECT> ANSWER