Download - 10265755 response rate

Incentives to increase response rate

EPs TLs TMs

Include completing the survey in the EP JD



Trainings in ICPS about the relevance of completing the survey at matching, realizing and when the experience is complete

Trainings in MiddleManagement Preparation about the relevance of completing the survey

Members Preparation about the relevance of completing the survey

Call the EPs to remind them about the survey

Call the TLs to remind them about the survey, have individual meetings

Call the members toremind them about the survey, have individual meetings

Reminders about the survey on mail



Encourage EPs to send feedback and to talk about their experience

Encourage TLs to send feedback and to talk about their experience

Encourage members to send feedback and to talk about their experience