1
Sunflower ProjectChange Agent Network Meeting #11
April 14, 2010
22
Joe HennesDirector of Information Systems and
Communications; Kansas Chief Information Technology Officer
Sponsor Message
33
Welcome
44
Meeting Agenda
WelcomeProject Status & Current EventsPolicy UpdatesSMART Cutover StrategyFinance Team UpdatesSMART SupportAgency Task List UpdateSMART/SHARP IntegrationTraining UpdateWrap Up
55
Welcome and Introductions
Presenters
• Kent Olson, Project Director
• Peggy Hanna, Deputy Project Director and Cutover Lead
• Jo Ann Remp, Accounts Payable Team Lead
• Mary Vanatta, Help Desk Lead
• Jennifer Dennon, Agency Readiness Lead
• Connie Guerrero, Enterprise Readiness Team Manager
66
Housekeeping
• Bathrooms
• Please set cell phones and pagers to silent
• 10 minute break is planned
• Note cards for questions
77
Project Status & Current Events
88
Project Timeline
Deploy
Design
Build/Development
Test
Training
Analyze
Oct/Nov/Dec Jan/Feb/Mar Apr/May/Jun Jul/Aug/Sep Oct/Nov/Dec Jan/Feb/Mar Apr/May/Jun Jul/Aug/Sep
2008 2009
On-going System Support & Stabilization
2010
We are Here!
99
Sunflower Project Current Events
• We are only 11 weeks and 54 work days from SMART go-live!
• Agencies and the Project team continue conversion testing
• Instructor-Led Training has begun
• System Testing will be completed April 16th!
• End User Testing and Help Desk Pilot is underway
• Dress Rehearsal began April 8th
• Operational Readiness Testing begins May 10th
• Policy and Procedure Manual is being updated
1010
Service Center
• Reminder…– Service Center is not an all or nothing approach, agencies can key
some transactions online while using Service Center for less frequent transactions
– Service Center provides data entry and oversight; the agency is still in control of their own business activities
– Is available for agencies who may need to utilize for a transition period until they can train all users
– There is no charge for the Service Center for the first year
• It’s not too late! – Have questions? Want to know more about the Service Center?– Contact Pam Fink, Service Center Manager at 785.296.7703 or via
e-mail [email protected]
1111
Policy Updates
1212
Division of Accounts and Reports Policy Statements
Travel and Expenses:
• Employee travel reimbursements paid via checks will be distributed through US Mail (except Universities)
• Employee travel reimbursements will be processed through the SMART Travel and Expenses module (except Universities)
• Employee travel subsistence will be paid with meal allowance rather than with quarter day subsistence
• Employee travel reimbursement will follow SMART Travel and Expenses workflow approvals
• Employee travel reimbursements entered by the employee into SMART will constitute certification of a valid and accurate request by the employee
• Employee travel reimbursements unpaid at the fiscal year end will be encumbered via the SMART travel authorization (except Universities)
• Employee travel reimbursements entered by a proxy will require certification of a valid and accurate request as determined appropriate by the agency
1313
Division of Accounts and Reports Policy Statements (continued)
AP Vouchers:
• Agency delegated audit authority increases to $5,000 with the implementation of SMART July 1, 2010
• Agencies are required to continue to include sufficient information on each voucher to allow audit review of the payment
• Agencies will no longer be required to submit a paper copy of vouchers that are in excess of the delegated audit authority level
• Division of Accounts and Reports will audit vouchers from SMART online voucher information
• Agencies will be required to produce such additional information and/or supporting documentation to a voucher as may be requested by the Division of Accounts and Reports
1414
Vendor Table:
• Agency staff may add new Vendor records to the SMART Vendor table• Division of Accounts and Reports will approve all Vendor records added to the SMART
Vendor table• All Vendor record updates will be processed by the Division of Accounts and Reports
initially• Agencies are responsible to obtain a current W9 for each new vendor added to the
SMART Vendor table• Agencies are responsible to keep W9s on file in the event IRS or another entity requests
this documentation
Encumbrances:
• Encumbrances in SMART will reserve budget not cash• Encumbrances in SMART are created by purchase orders when the vendor is known• Encumbrances in SMART are created by GL Journal when the vendor is unknown
Division of Accounts and Reports Policy Statements (continued)
1515
SMART Cutover Strategy
1616
Cutover Stages
• Dry Run is a full sequence of cutover activities over four weeks. This ran through April 2nd and is now complete!
• Disaster Recovery Testing was done to prepare a back up process in the event of a server failure. This testing process ended successfully April 7th.
• Performance Testing identifies batch and on-line process that do not complete within an acceptable time. Performance issues are not uncommon in large implementations of PeopleSoft. There are various remedies for addressing performance issues and there is an experienced team from Accenture working on performance tuning. Performance testing has been on-going for two months and is expected to continue until the end of May.
• End User Testing is an opportunity to engage agency end users in the testing of SMART and supplements testing done by the SMART project team. The end user testing phase, including piloting Help Desk procedures runs from April 5th through April 23th.
1717
Cutover Stages (continued)
• Dress Rehearsal is a full sequence of cutover activities executed in the same time windows, i.e. 24x7 and weekends, in which cutover will take place, but in a more compressed period. Dress Rehearsal runs from April 8th through May 7th.
• Operational Readiness Testing will simulate operations in the production environment and day-to-day processing, including: help desk, batch scheduling, and select interfaces over three weeks from May 10th through May 28th
• Deployment is the set up of the SMART system and will run from June 1st through July 30th
1818
Key Agency Dress Rehearsal Conversion Dates
Dress Rehearsal Data Conversion Files Due:The Dress Rehearsal is the final conversion cycle and will occur between 4/8
and 5/7
• April 9 – Customer File (Task ID 312)
• April 9 – Projects File (Task ID 316)
• April14 – Asset File (Task ID 313)– Validate Converted Asset Data Loaded into SMART correctly 4/20 through 4/23
– (Task ID 311)
• April 14 – Purchasing Contracts File (Task ID 315)
• April 29 – Pending Items File (Task ID 314)
1919
Key Agency Final Conversion Dates
Final Data Conversion Files Due Dates:Pre Go-Live• June 4 – Customer File (Task ID 302)
• June 4 – Projects File (Task ID 306)
• June 11 – Purchasing Contracts File (Task ID 305)
• June 16 – Asset File (Task ID 303)– Capital assets received between 6/16/10 and 6/30/10 will need to be entered online
in SMART after Go-Live. Agencies should retain a log of their assets from this time period and may use the Asset Data Entry Template to enter them into SMART.
Post Go-Live• July 16 – Pending Items File (Task ID 304)
2020
Key Interface Dates
Interface Dates for agency-facing interfaces:
• June 7 – Begin daily execution of INF01 – Vendor Download (Task ID 307)– From June 5 to June 30, all new vendors will needed to be added by
Accounts and Reports in STARS. Starting July 1, agencies can add vendors in SMART.
• June 8 – Begin daily execution of INF15 – ChartField
Extract (Task ID 308)
• July 1 – All other agency interfaces begin (Task ID 292)
2121
Year End Processing
Reminder of FY End Processing:• June 29 via upload/July 6 online – Submit DA-107 and/or
DA-118 Encumbrances in STARS (Task ID 293)
• Agency Defined – Cease Data Entry into Decommissioned Agency Systems (Task ID 226)
• July 6 – Cease Data Entry into STARS and SOKI (Task ID 297)
* More details will be provided in a future Information Circular from A&R
2222
Reporting Strategy & Approach Steps – Task ID 265
• Sunflower Project Team is continuing to work with agencies to review potentially critical reporting gaps
• If your agency identified reporting gaps and we have not visited your agency yet, we will be contacting you next week to schedule meetings
• For the first group of agencies, we have not seen consistent reporting gaps
• For agencies with similar reporting gaps, we will develop those reports centrally and add to the inventory of reports already developed
• After attending training in mid-May agencies will be able to develop agency-specific reports in the data warehouse – report development environment will be available in late-May
• If a critical agency report cannot be developed in the data warehouse, it will be developed by the Sunflower Project
2323
Finance Team Updates
2424
Vendor Payment Self-Service Website
• Available on July 2, 2010• Accessible via a link on the Accounts and Reports website
• Updated daily with ACH and Check information from SMART
• Contains the same information as printed on the check stub, including Voucher ID, 70 character free-form payment message, and payment reference ID (check or ACH number)
2525
Vendor Payment Self-Service Website (continued)
• Data will be available for 13 months from the payment date
• Information on this site reflects only the original payment. The State Treasurer’s website will continued to be used to obtain the current status of any check.
• Data for payments prior to SMART is not available
2626
Vendor Payment Self-Service Start Page
2727
Vendor Payment Self-ServiceCheck Search
2828
Vendor Payment Self-Service Check Search (continued)
2929
Vendor Payment Self-Service Check Search Results
3030
Vendor Payment Self-Service ACH Search
3131
Vendor Payment Self-Service ACH Search (continued)
3232
Vendor Payment Self-Service ACH Search (continued)
3333
Vendor Payment Self-Service ACH Search Results
3434
SMART Check Processing
Check Processing in SMART:– Uses the return addresses from STARS, if the address is not
correct, notify us ASAP – All Expense Checks will be mailed– AP Checks will be distributed according to the payment
handling code on the voucher • CM – Central Mail• TR – Treasurer’s Office• XX – Return to Agency – unique code assigned to each business unit or organization within some agencies
3535
SMART Check Maintenance
• Agencies will not enter check cancellations into SMART
• We are finalizing a form agencies can use to send these requests to Accounts and Reports
• We are working closely with the State Treasurer’s Office to finalize procedures for both SMART checks and also the STARS checks that are converted at go-live
3636
Vendor Table
• At go-live, agencies can only add new vendors
• All changes, including new addresses, will be sent to Accounts and Reports for entry in SMART
• A form will be used initially for these changes
• Vendors are added to SMART in an “Unapproved” status and must be “Approved” by Accounts and Reports prior to use on a SMART document
• We know the volume will be high, but we have an expedited approval process for vendor approval in emergency situations
3737
Vendor Table (continued)
3838
Travel and Expense
• Travel and Expense is required for all agencies, except Regents Institutions
• Use of Travel Authorization process is required for all Executive Branch agencies for out-of-state travel
• Travel Authorization is the process available to create an encumbrance for travel expenses in SMART
• Cash Advances should be processed in SMART with limited exceptions. However, it is the agency’s option whether or not to make these available to employees.
3939
Travel and Expense Comparison
Quarterly Meal Allowance
Employee leaves at 6 a.m. day one and returns at 4 p.m. on day two. Reimbursement is based on the quarters of the day when the employee is traveling.
4 quarters on day 1 $38.00
2 quarters on day 2 19.00
Total Reimbursement $57.00
4040
SMART Expense Report Entry
4141
Expense Report Entry Example
This example shows the use of the third party
payments not reimbursed to this employee but
associated costs of this travel event as well as the
meal reimbursement of Breakfast – $9, Lunch – $10 and Dinner – $19
4242
Travel and Expense ACH
• Bank information will be sent from SHARP to SMART only one time when SMART is initially loaded
• The lowest sequence number bank account in SHARP defaults into the Travel and Expense module as the bank account that will be used for Expense Reimbursements
• Any changes after the initial load will need to be made directly in SMART
• We are planning to use one form for both SHARP and SMART ACH information
• Each agency will need a business process to make the information available to whomever in the agency will be updating bank information in both SHARP and SMART
4343
10 Minute Break
• Please return promptly so the meeting may end on time
• If you wrote questions on note cards:– Pass them to a presenter
– Include your name and agency
– We will respond to all questions
444444C
BreakPlease return in 10 minutes
4545
SMART Support
4646
Methods of Contact at Go-Live
• SMART end-users will go to their designated Help Desk Contacts and Liaisons (Tier 0) within the agency when they initially encounter an incident
• SMART Help Desk Contacts will use ServiceDesk Software to log incidents that cannot be resolved at the agency level
• A Phone Number will be available for end-user password resets and to supplement the ServiceDesk Software
• SMART Help Desk Hours of Operation– Go-live: 7 am – 6 pm– Steady State: 8 am – 5 pm
4747
ServiceDesk
• ServiceDesk:– Help Desk software purchased by the State of
Kansas to support SMART end-users
• Web-based
• Self-service
• Knowledge Base• Incident Management
4848
Benefits of Using ServiceDesk
• Call volume is expected to be high
• Incident can be logged quicker vs. making a phone call and possibly being placed on hold
• Logged incidents are routed to a support analyst based on type of incident
• After hours accessibility
• Ability to attach files
–Screenshots
–SMART security access
• Access to all incidents and solutions in one location
4949
ServiceDeskSoftware Key Terms
• Requester:– ServiceDesk term for the SMART or SHARP Time and Labor
end-user who is associated with the logged incident
• Request Form: – Web-based form that is filled out during the incident initiation
process
• Incident Requests: – The submitted incident that is documented on the request form.
Also known as a “Request” in Service Desk.
5050
ServiceDeskSoftware Key Terms (continued)
• Solutions: – Knowledge Base articles found in ServiceDesk
• Announcements:– Posted news and updates within ServiceDesk
• Resolutions:– The solution that has been documented by the support
analysts under “Resolutions” within ServiceDesk
5151
Agency Portal
1.Check Announcements
2.Check Requests
3.Search for a Solution (Knowledge Base)
4.Log an incident
5252
Check Announcements
• Click on the Announcement within the Agency portal
Read the Announcement and check date
5353
Check Requests
• Click the Request tab on the agency portal to see logged incidents in theRequest View screen
• Alternatively, click thelink in the “My Summary”area
• Filter Requests to All Department Requests
5454
Check Requests (continued)
• Sort by Subject, Requester, and Created Date• Review Pending, Open and Closed Requests• Click on the request link to see more details of an individual request
5555
Search for a Solution• Search for a Solution by typing in a keyword in the Search Solutions box on the agency portal
• Click on the solution titlelink to read the solution
5656
Log an Incident
• After attempting to resolve at the agency level:
– Click the “New Request” button within theAgency Portal to log an incident
– New request form will open
5757
Log an Incident (continued)
1.Contact information
2. Answer agency questions
3. Categorize the incident
4. Summarize the incident
5. Describe incident in detail
6.Attach Files
7.Submit the request
5858
ServiceDesk Communications
• Email notification is sent to the requester from the SMART Help Desk when:– Incident has been submitted– Support analyst replies to the incident within the software– Incident is resolved and closed
• Notification email has a link to the online request and contains details regarding the incident
• Do not reply to this email
5959
SMART Help Desk Timeline
January
2010February
2010March 2010
April 2010
May 2010
June 2010
July 2010
Agencies Designate Help Desk Contacts
and Liaisons
Help Desk Training Design/Build
Help Desk Software Design/ Configuration/Testing
Help Desk Processes and Procedures Developed
Knowledge Base Design/Build/Deploy
Help Desk
Training
Hel
p D
esk
Kicko
ff
Pilot Help Desk (End User Testing, Operational
Readiness Testing and Cutover Dry Runs)
We are Here
Go Live
Operate Help Desk
6060
Help Desk Updates and Next Steps
• Conducted the Help Desk Kickoff Meeting on April 1st
• Piloting the Help Desk during End User Testing – Help Desk Contacts that are participating in End User Testing may use the software
• Participating in Operational Readiness Testing
• Populating the Knowledge Base
o
6161
Agency Task List Update
6262
Agency Task List Updates
Posted to Sunflower Project website
http://www.da.ks.gov/smart/
AgencyTask ListUpdates
New Task List posted on the
website 4/14/2010
6363
April 2010 May 2010 June 2010
Agency TasksApril 2010 – June 2010
Confirm Appropriateness
of Agency Contacts for Post Go-Live Activities – Task ID 318
Communicate Process and Timeline to Receive
SMART User ID and Password – Task ID 298
Communicate Process for Escalating Incidents via Agency SMART Help Desk Liaison – Task ID 299
SHARP User Community
Meeting 5/3/10 –
Task ID 309
Submit Operating Budget Journals and Project Budget Journals – Task ID 287
6464
April 2010 May 2010 June 2010
Agency TasksApril 2010 – June 2010 (continued)
Agency Staff Attend SMART Training – Task ID 101
Monitor Agency Staff Training Attendance – Task ID 102
Enroll Agency Staff in Level 3 WBT and ILT Training – Task ID 88
Agency Staff Complete 300 Level WBT Training – Task ID 258
Ensure Agency Staff are Enrolled and Confirmed for Training Sessions – Task ID 89
Agency Staff Complete 100 and 200-Level WBT Training – Task ID 257
Monitor Agency Staff Completion of WBT Training – Task ID 259
6565
April 2010 May 2010 June 2010
Agency TasksApril 2010 – June 2010 (continued)
Agency Communicate Updated Business Processes and Notify Users of SMART
Responsibilities – Task ID 296
Participate in Go-Live Readiness – Task ID 300
Maintain Agency Role Mapping and Submit Updates to Sunflower Project –
Task ID 290
Agency Security Liaison Understand Security Request
Initiation Procedures – Task ID 294
Encourage SMART Users to Subscribe to Sunflower Project InfoList – Task ID 317
Prepare to Submit Security Request Forms for Security Identified After Role Mapping Maintenance is Complete – Task ID 285
Enter Converted Project Data 6/14-6/18 in SMART –
Task ID 288
6666
Sunflower Project InfoList – Task ID 317
Subscribe to the Sunflower Project (FMS) InfoList
http://www.da.ks.gov/gov/listserv.htm
Receive important and timely information about SMART, including: • SMART monthly newsletter• Latest available information about SMART Training• Key updates on project activities between now and go-live and after
go-live
You will receive a confirmation e-mail, to which you must respond.
If you do not receive the confirmation email by the next business day, please send an email to [email protected] to let us know.
6767
Agency Task Updates
Task ID 279 – Updates to Grants Setup Due 4/19/2010
Task ID 278 – Updates to Entry Type/Reason Code Due 4/23/2010
Task ID 281 – Updates to SpeedCharts Due 4/23/2010
Time and Labor Agencies Only: Task ID 283 – Updates to Conversion of Time Reporter Data for Dress
Rehearsal Due 4/14/2010
Task ID 301 – Updates to Conversion of Time Reporter Data for Cutover
Due 6/16/2010
6868
Future Change Agent Network Meetings
Change Agent Network Meetings 9:00 AM to 12:00 PM
CAN12: May 13, 2010 (Task ID 109)
Finance Topic: Accounts Receivable/Project Costing
Change Agent Network Meetings 1:00 PM to 4:00 PM
CAN13: June 7, 2010 (Task ID 114)
Finance Topic: General Ledger
CAN14: June 21, 2010 (Task ID 116)
Held at the Topeka and Shawnee County Public Library, Marvin Auditorium 101ABC
6969
Future Conversion Meetings
April 21st 2:00-3:00 PM (Task ID 249)
May 19th 2:00-3:00 PM (Task ID 250)
June 17th 9:00-10:00 AM (Task ID 251)
All meetings will be held in Landon State Office Building, Room 106
7070
Agency Go-Live Readiness –Task ID 300
• We kicked off the Agency Go-Live Readiness Process at CAN10 in March– Since then we have received several Agency Go-Live
Readiness Checklist updates
• In response to questions and comments, please note:– There are several checklist items that cannot possibly
be complete yet– The checklist is a planning tool – complete all items as
soon as possible, but definitely by June 30– Conversion refers to data from agency systems as well
as STARS and SOKI – most agencies are involved
7171
Agency Go-Live Readiness –Regular Updates
• Updates are due every two weeks until your checklist is complete
• Questions about the Agency Go-Live Readiness Process or the Checklist?– Email [email protected] or your Agency
Readiness Liaison
7272
Assessing Statewide Readiness for SMART
• We are discontinuing separate Agency Readiness Assessments effective immediately
• Agency Go-Live Readiness Checklists will be compiled to assess statewide readiness for SMART go-live– We will review individual checklists for issues and risks– We will compile a statewide report to identify statewide
trends– The project will offer support when appropriate
• Please continue your regular updates!
7373
Role Mapping
• All results are in and we are working with several agencies to modify results
• Reminder:– Role mapping updates will be accepted through
May 14th
– Users must complete all required training before go-live or sign-on will not be activated
7474
Role Mapping (continued)
Updates need to occur in the Master Workbook
provided to your agency by the Sunflower Team
Indicate Date Last Updated Highlight all changes
in yellowHighlight all changes
in yellow
Last Day to submit
updates is May 14, 2010
7575
Role MappingNon-Employees in SMART
• Non-employees may have access to SMART with project approval– Requires documented reason for granting access to financial
data– Very few non-employees were mapped to online roles in
SMART – we will reach out to agencies to initiate the approval process
• We have identified over 300 staff mapped to user roles who have retired or terminated– These should be removed from role mapping– It is each agency’s responsibility to remove staff from role
mapping immediately when retirement or termination is confirmed
7676
Role MappingAccess to Multiple BUs
• Over 100 staff were mapped to roles in multiple Business Units (agencies). These require additional attention.
• Users may have access to multiple Business Units with project approval. Requires the following:– Documented reason for role mapping other agency’s staff– Each user has one set of user roles – applies to all Business Units
they can access– Approval by all agencies whose data the user can access
• We are working with agencies to identify these staff and update role mapping as needed. Expect two communications:– Step 1 – Confirm the combinations of BUs (agencies) represented
in role mapping (this step is in progress)– Step 2 – Complete a task in which agencies will work together to
approve one set of roles per SMART user
7777
Role MappingAdditional Reminders
• Did your agency update ChartField values in any of the recent configuration tasks?– Be sure to check role mapping for any impacts– Role mapping contains default ChartField values for Purchasing and Travel
& Expense
• Keep your master workbook updated!– Maintain the workbook even after it is no longer used for security requests– The workbook provides a record of current roles, workflow, and settings– It will be a valuable reference when submitting security requests
• There is limited time to process updates prior to go-live!– Follow directions carefully when submitting updates to avoid delays– Before adding roles, ensure staff will be able to complete the required
training
7878
SMART/SHARP Integration
7979
Time and Labor
• SHARP Website has been updated to include new area for Time and Labor Documents
www.da.ks.gov/sharp/documents
• New Time Reporting Codes spreadsheet (Time and Labor Time Reporting Codes). Time Reporting Codes (TRCs) are
mapped to Earnings Codes. (In Time and Leave, we use Earnings Codes only).
• Time and Labor Web-based training is being finalized. Agencies will be notified when the training is available on the SHARP website – either in late April or early May.
8080
SHARP User Community Meeting – Task ID 309
• SHARP User Community Meeting is May 3rd
–Topeka and Shawnee County Public Library, Marvin Auditorium (room ABC), 1515 SW 10th Avenue, Topeka
– 8:30 AM to 10:30 AM – Remote access will be available for participants outside of Topeka
• Invitations have been sent out to Agency HR Contacts
• Agenda items include: Payroll Process Impacts, SHARP Computer Based Training Updates, Data Warehouse Overview and SHARP/SMART Data Integration Points
• Time and Labor Agencies are invited to stay for an additional meeting from 10:45 a.m. to 11:30 a.m.
8181
Training Update
8282
Training UpdateSMART Training Webpage
• SMART Training Webpage has been updated to clarify the two paths to training completion – I Need Instructor-Led Training
– I Need ONLY Web-Based Training
http://www.da.ks.gov/smart/training.html
8383
Training UpdateSMART Training on Website
• Web-Based Training: The following web-based training courses will be available in the SMART Student Center and on the SMART website this week: – DAGN203 - Performing Approvals
– DARP204 - Introduction to Business Intelligence Reporting
– DAAP312 - Advanced Voucher Processing
The remaining web-based training courses are being finalized and agencies will be notified as soon as they are available
8484
Training UpdateTraining Pre-Requisites
• Certain SMART training courses have pre-requisites that must be completed prior to taking that course. There are only three courses that require the completion of an instructor-led pre-requisite.
• The Sunflower Project will try to notify employees when the pre-requisite is scheduled out of order. However, if an employee arrives at a course and they have not taken the prerequisite, they will be informed that they cannot attend that day. The three courses that require instructor-led pre-requisites are:
– DAAR354: Advanced Billing Processes requires that DAAR353 Creating and Processing Billing be taken BEFORE taking DAAR354
– DAPO321: Processing Purchase Orders requires that DAPO320 Processing Purchase Requisitions be taken BEFORE taking DAPO321
8585
Training UpdateTraining Pre-Requisites (continued)
– DAAR355: Processing Interfund Transactions has dual pre-requisites:• If you are an Agency AP Interfund Processor and/or Agency AP Interfund
Approver, you must complete DAAP311: Voucher Processing BEFORE you take DAAR355
• If you are an Agency AR Interfund Processor and/or Agency AR Interfund Approver, you must complete DAAR352: Creating and Maintaining Deposits BEFORE you take DAAR355
– If you are an Agency AP Interfund Processor and/or Agency AP Interfund Approver AND an Agency AR Interfund Processor and/or Agency AR Interfund Approver, you must complete BOTH DAAP311: Voucher Processing and DAAR352: Creating and Maintaining Deposits BEFORE you take DAAR355
8686
Training Questions
Training Questions
• Training Team is monitoring this e-mail inbox and will respond within 2 business days
8787
Wrap Up
8888
Project Resources
• Sunflower Project website: http://www.da.ks.gov/smart/
• Sunflower Project Email Address: [email protected]
• Sunflower Project List-serv– Sunflower Infolist– Subscribe at http://www.da.ks.gov/gov/listserv.htm
• Sunflower Project Site: Sunflower Project, 915 SW Harrison, Room 1181, Topeka, Kansas 66612
8989
Project Resources (continued)
• Office Hours –
– Subject Matter Experts available to all agencies
– To schedule ‘Office Hours’ send request to the Sunflower Project Email Address: [email protected]
• Visit the SMART website to obtain file layouts
– http://www.da.ks.gov/smart/
– Click on Technical Resources tab
– Don’t have access to the secure site?
• E-mail [email protected]
• Frequently asked questions - SMART website
– 1311 Questions and Answers
– http://www.da.ks.gov/smart/
9090
Questions?
9191
Please Share Your Feedback
Online evaluation form for Change Agent Network Meeting #11:
http://www.surveymonkey.com/s/KX5SVGM
Registered participants will also receive a reminder containing this URL
Top Related