SERVICE MANUAL
2005.082005.08Ver. 1.0Ver. 1.0
2005.08 Ver.1.0
2005.08 Ver.1.0
© 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.© 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
FIELD SERVICE
FIE
LD S
ER
VIC
E
Printed in JapanPrinted in JapanDD4040PE1-1050DD4040PE1-1050
Use of this manual should be strictly supervised toavoid disclosure of confidential information.Use of this manual should be strictly supervised toavoid disclosure of confidential information.
The is available only for Inch area.The is available only for Inch area.
FIELD SERVICE TOTAL CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1
IMPORTANT NOTICE ................................................................................................S-1
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1
SAFETY WARNINGS .................................................................................................S-2
WARNING INDICATIONS ON THE MACHINE ........................................................S-17
MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20
Composition of the service manual ................................................................................. C-1
Notation of the service manual ....................................................................................... C-2
bizhub 200/250/350 Main UnitGeneral ........................................................................................................................... 1
Maintenance ................................................................................................................... 7
Adjustment/Setting...................................................................................................... 111
Troubleshooting........................................................................................................... 221
Appendix ..................................................................................................................... 273
Duplex Unit/Switchback UnitGeneral ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting.......................................................................................................... 7
Troubleshooting............................................................................................................. 11
Standard ControllerGeneral ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Troubleshooting............................................................................................................... 5
FK-503General ........................................................................................................................... 1
Maintenance ................................................................................................................... 5
Adjustment/Setting........................................................................................................ 11
Troubleshooting........................................................................................................... 161
DF-605General ........................................................................................................................... 1
Maintenance ................................................................................................................... 5
Adjustment/Setting........................................................................................................ 17
Troubleshooting............................................................................................................. 27
i
PC-102/PC-202General ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting ....................................................................................................... 13
Troubleshooting ............................................................................................................ 21
PC-402General ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting ....................................................................................................... 17
Troubleshooting ............................................................................................................ 25
JS-502General ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting ......................................................................................................... 5
FS-508/PU-501/OT-601General ........................................................................................................................... 1
Maintenance ................................................................................................................... 5
Adjustment/Setting ....................................................................................................... 23
Troubleshooting ............................................................................................................ 35
MT-501General ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting ......................................................................................................... 7
Troubleshooting ............................................................................................................ 11
SD-502General ........................................................................................................................... 1
Maintenance ................................................................................................................... 3
Adjustment/Setting ....................................................................................................... 19
Troubleshooting ............................................................................................................ 27
ii
SAFETY AND IMPORTANT WARNING ITEMS
Read carefully the Safety and Important Warning Items described below to understand them before doing service work.
Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this Service Manual is complete and accurate.The user of this Service Manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this Service Manual is intended.Therefore, this Service Manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly.Keep this Service Manual also for future service.
In this Service Manual, each of three expressions “ DANGER”, “ WARNING”, and “ CAUTION” is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care.
Symbols used for safety and important warning items are defined as follows:
SAFETY AND IMPORTANT WARNING ITEMS
IMPORTANT NOTICE
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
DANGER: Action having a high possibility of suffering death or serious injury
WARNING: Action having a possibility of suffering death or serious injury
CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage
:Precaution when servicing the product. General
precautionElectric hazard High
temperature
:Prohibition when servicing the product. General
prohibitionDo not touch with wet hand
Do not disassemble
:Direction when servicing the product. General
instructionUnplug Ground/Earth
S-1
SAFETY AND IMPORTANT WARNING ITEMS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network.Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason-ing behind this policy.
SAFETY WARNINGS
Prohibited Actions
DANGER• Using any cables or power cord not specified by KMBT.
• Using any fuse or thermostat not specified by KMBT.
Safety will not be assured, leading to a risk of fire and
injury.
• Disabling fuse functions or bridging fuse terminals with
wire, metal clips, solder or similar object.
• Disabling relay functions (such as wedging paper between
relay contacts)
• Disabling safety functions (interlocks, safety circuits, etc.)
Safety will not be assured, leading to a risk of fire and
injury.
• Making any modification to the product unless instructed
by KMBT
• Using parts not specified by KMBT
S-2
SAFETY AND IMPORTANT WARNING ITEMS
[2] POWER PLUG SELECTION
In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Power Cord Set or Power Plug
WARNING• Use power supply cord set which meets the following
criteria:
- provided with a plug having configuration intended for the connection to wall outlet appropriate for the prod-uct's rated voltage and current, and
- the plug has pin/terminal(s) for grounding, and
- provided with three-conductor cable having enough cur-rent capacity, and
- the cord set meets regulatory requirements for the area.
Use of inadequate cord set leads to fire or electric shock.
• Attach power plug which meets the following criteria:
- having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and
- the plug has pin/terminal(s) for grounding, and
- meets regulatory requirements for the area.
Use of inadequate cord set leads to the product connect-ing to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.
• Conductors in the power cable must be connected to ter-
minals of the plug according to the following order:
• Black or Brown: L (line)
• White or Light Blue: N (neutral)
• Green/Yellow: PE (earth)
Wrong connection may cancel safeguards within the product, and results in fire or electric shock.
kw
S-3
SAFETY AND IMPORTANT WARNING ITEMS
[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi-neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.
1. Power Supply
Connection to Power Supply
WARNING• Check that mains voltage is as specified.
Connection to wrong voltage supply may result in fire or electric shock.
• Connect power plug directly into wall outlet having same
configuration as the plug.
Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.
If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation.
• Plug the power cord into the dedicated wall outlet with a
capacity greater than the maximum power consumption.
If excessive current flows in the wall outlet, fire may result.
• If two or more power cords can be plugged into the wall
outlet, the total load must not exceed the rating of the wall
outlet.
If excessive current flows in the wall outlet, fire may result.
• Make sure the power cord is plugged in the wall outlet
securely.
Contact problems may lead to increased resistance, overheating, and the risk of fire.
• Check whether the product is grounded properly.
If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product.
Connect power plug to grounded wall outlet.
kw
S-4
SAFETY AND IMPORTANT WARNING ITEMS
Power Plug and Cord
WARNING• When using the power cord set (inlet type) that came with
this product, make sure the connector is securely inserted
in the inlet of the product.
When securing measure is provided, secure the cord with
the fixture properly.
If the power cord (inlet type) is not connected to the prod-uct securely, a contact problem may lead to increased resistance, overheating, and risk of fire.
• Check whether the power cord is not stepped on or
pinched by a table and so on.
Overheating may occur there, leading to a risk of fire.
• Check whether the power cord is damaged. Check
whether the sheath is damaged.
If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock.
• Do not bundle or tie the power cord.
Overheating may occur there, leading to a risk of fire.
• Check whether dust is collected around the power plug
and wall outlet.
Using the power plug and wall outlet without removing dust may result in fire.
• Do not insert the power plug into the wall outlet with a wet
hand.
The risk of electric shock exists.
• When unplugging the power cord, grasp the plug, not the
cable.
The cable may be broken, leading to a risk of fire and electric shock.
S-5
SAFETY AND IMPORTANT WARNING ITEMS
2. Installation Requirements
Wiring
WARNING• Never use multi-plug adapters to plug multiple power cords
in the same outlet.
If used, the risk of fire exists.
• When an extension cord is required, use a specified one.
Current that can flow in the extension cord is limited, so
using a too long extension cord may result in fire.
Do not use an extension cable reel with the cable taken up. Fire may result.
Prohibited Installation Places
WARNING• Do not place the product near flammable materials or vola-
tile materials that may catch fire.
A risk of fire exists.
• Do not place the product in a place exposed to water such
as rain.
A risk of fire and electric shock exists.
When not Using the Product for a long time
WARNING• When the product is not used over an extended period of
time (holidays, etc.), switch it off and unplug the power
cord.
Dust collected around the power plug and outlet may cause fire.
S-6
SAFETY AND IMPORTANT WARNING ITEMS
Ventilation
CAUTION• The product generates ozone gas during operation, but it
will not be harmful to the human body.
If a bad smell of ozone is present in the following cases, ventilate the room.
a. When the product is used in a poorly ventilated roomb. When taking a lot of copiesc. When using multiple products at the same time
Stability
CAUTION• Be sure to lock the caster stoppers.
In the case of an earthquake and so on, the product may slide, leading to a injury.
Inspection before Servicing
CAUTION• Before conducting an inspection, read all relevant docu-
mentation (service manual, technical notices, etc.) and
proceed with the inspection following the prescribed pro-
cedure, using only the prescribed tools. Do not make any
adjustment not described in the documentation.
If the prescribed procedure or tool is not used, the prod-uct may break and a risk of injury or fire exists.
• Before conducting an inspection, be sure to disconnect
the power plugs from the product and options.
When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.
• The area around the fixing unit is hot.
You may get burnt.
S-7
SAFETY AND IMPORTANT WARNING ITEMS
Work Performed with the Product Powered On
WARNING• Take every care when making adjustments or performing
an operation check with the product powered.
If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
• Take every care when servicing with the external cover
detached.
High-voltage exists around the drum unit. A risk of elec-tric shock exists.
Safety Checkpoints
WARNING• Check the exterior and frame for edges, burrs, and other
damage.
The user or CE may be injured.
• Do not allow any metal parts such as clips, staples, and
screws to fall into the product.
They can short internal circuits and cause electric shock or fire.
• Check wiring for squeezing and any other damage.
Current can leak, leading to a risk of electric shock or fire.
• Carefully remove all toner remnants and dust from electri-
cal parts and electrode units such as a charging corona
unit.
Current can leak, leading to a risk of product trouble or fire.
• Check high-voltage cables and sheaths for any damage.
Current can leak, leading to a risk of electric shock or fire.
S-8
SAFETY AND IMPORTANT WARNING ITEMS
• Check electrode units such as a charging corona unit for
deterioration and sign of leakage.
Current can leak, leading to a risk of trouble or fire.
• Before disassembling or adjusting the write unit (P/H unit)
incorporating a laser, make sure that the power cord has
been disconnected.
The laser light can enter your eye, leading to a risk of loss of eyesight.
• Do not remove the cover of the write unit. Do not supply
power with the write unit shifted from the specified mount-
ing position.
The laser light can enter your eye, leading to a risk of loss of eyesight.
• When replacing a lithium battery, replace it with a new lith-
ium battery specified in the Parts Guide Manual. Dispose
of the used lithium battery using the method specified by
local authority.
Improper replacement can cause explosion.
• After replacing a part to which AC voltage is applied (e.g.,
optical lamp and fixing lamp), be sure to check the installa-
tion state.
A risk of fire exists.
• Check the interlock switch and actuator for loosening and
check whether the interlock functions properly.
If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).
• Make sure the wiring cannot come into contact with sharp
edges, burrs, or other pointed parts.
Current can leak, leading to a risk of electric shock or fire.
Safety Checkpoints
WARNING
S-9
SAFETY AND IMPORTANT WARNING ITEMS
• Make sure that all screws, components, wiring, connec-
tors, etc. that were removed for safety check and mainte-
nance have been reinstalled in the original location. (Pay
special attention to forgotten connectors, pinched cables,
forgotten screws, etc.)
A risk of product trouble, electric shock, and fire exists.
Safety Checkpoints
WARNING
Handling of Consumables
WARNING• Toner and developer are not harmful substances, but care
must be taken not to breathe excessive amounts or let the
substances come into contact with eyes, etc. It may be
stimulative.
If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.
• Never throw the used cartridge and toner into fire.
You may be burned due to dust explosion.
Handling of Service Materials
CAUTION• Unplug the power cord from the wall outlet.
Drum cleaner (isopropyl alcohol) and roller cleaner (ace-tone-based) are highly flammable and must be handled with care. A risk of fire exists.
• Do not replace the cover or turn the product ON before
any solvent remnants on the cleaned parts have fully
evaporated.
A risk of fire exists.
S-10
SAFETY AND IMPORTANT WARNING ITEMS
• Use only a small amount of cleaner at a time and take
care not to spill any liquid. If this happens, immediately
wipe it off.
A risk of fire exists.
• When using any solvent, ventilate the room well.
Breathing large quantities of organic solvents can lead to
discomfort.
Handling of Service Materials
CAUTION
S-11
SAFETY AND IMPORTANT WARNING ITEMS
[4] Used Batteries Precautions
ALL AreasCAUTION
Danger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturer’s instructions.
GermanyVORSICHT!
Explosionsgefahr bei unsachgemäßem Austausch der Batterie.Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
FranceATTENTION
Il y a danger d’explosion s’il y a remplacement incorrect de la batterie.Remplacer uniquement avec une batterie du même type ou d’un type équivalent recom-mandé par le constructeur.Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
DenmarkADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type.Levér det brugte batteri tilbage til leverandøren.
Finland, SwedenVAROlTUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
VARNINGExplosionsfara vid felaktigt batteribyte.Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-tillverkaren.Kassera använt batteri enligt fabrikantens instruktion.
NorwayADVARSEL
Eksplosjonsfare ved feilaktig skifte av batteri.Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
S-12
SAFETY AND IMPORTANT WARNING ITEMS
[5] Laser Safety
• This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
5.1 Internal Laser Radiation
*:Laser Aperture of the Print Head Unit
• This product employs a Class 3b laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit.
• The print head unit is NOT A FIELD SERVICE ITEM. Therefore, the print head unit should not be opened under any circumstances.
Semiconductor laser
Maximum average radiation power(*) 28.9 µW
Wavelength 770-795 nm
4040P0C504DA
Laser Aperture ofthe Print Head Unit
S-13
SAFETY AND IMPORTANT WARNING ITEMS
the U.S.A., Canada (CDRH Regulation)• This machine is certified as a Class I Laser product under Radiation Performance Stan-
dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation.
• The label shown to page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
CAUTION• Use of controls, adjustments or performance of procedures other than those spec-
ified in this manual may result in hazardous radiation exposure.
All Areas
CAUTION• Use of controls, adjustments or performance of procedures other than those spec-
ified in this manual may result in hazardous radiation exposure.
Denmark
ADVARSEL• Usynlig Laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion.
Undgå udsættelse for stråling. Klasse 1 laser produkt der opfylder IEC60825 sik-kerheds kravene.
Semiconductor laser
Maximum power of the laser diode 5 mW
Wavelength 770-795 nm
Semiconductor laser
Maximum power of the laser diode 5 mW
Wavelength 770-795 nm
Halvlederlaser
Laserdiodens højeste styrke 5 mW
Bølgelængden 770-795 nm
S-14
SAFETY AND IMPORTANT WARNING ITEMS
Finland, Sweden
VARO!• Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle.
Älä katso säteeseen.
VAROITUS!• Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!• Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laser-klass 1.
VARNING!• Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta
ej strålen.
Norway
ADVERSEL• Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning,
kan brukeren utsettes for unsynlig laserstråling som overskrider grensen for laser klass 1.
LOUKAN 1 LASERLAITEKLASS 1 LASER APPARAT
Puolijohdelaser
Laserdiodin suurin teho 5 mW
Aallonpituus 770-795 nm
Halvledarlaser
Den maximala effekten för laserdioden 5 mW
Våglängden 770-795 nm
Halvleder laser
Maksimal effekt till laserdiode 5 mW
Bølgelengde 770-795 nm
S-15
SAFETY AND IMPORTANT WARNING ITEMS
5.2 Laser Safety Label
• A laser safety labels is attached to the outside of the machine as shown below.
5.3 Laser Caution Label
• A laser caution label is attached to the inside of the machine as shown below.
5.4 Precautions For Handling The Laser Equipment
• When laser protective goggles are to be used, select ones with a lens conforming to the above specifications.
• When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the copier OFF.
• If the job requires that the copier be left ON, take off your watch and ring and wear laser protective goggles.
• A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the user’s premises.
4040P0C506DA
* Only for the U.S.A.
4040P0C503DA
S-16
SAFETY AND IMPORTANT WARNING ITEMS
Caution labels shown are attached in some areas on/in the machine.When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.
WARNING INDICATIONS ON THE MACHINE
4040P0C500DA
CAUTION
S-17
SAFETY AND IMPORTANT WARNING ITEMS
4040P0C501DA
High voltage
S-18
SAFETY AND IMPORTANT WARNING ITEMS
CAUTION:
4040P0C505DA
High voltage
• You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our Service Office.
S-19
MEASURES TO TAKE IN CASE OF AN ACCIDENT
1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
2. If a report of a serious accident has been received from a customer, an on-site evalua-tion must be carried out quickly and KMBT must be notified.
3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT.
4. For reports and measures concerning serious accidents, follow the regulations speci-fied by every distributor.
MEASURES TO TAKE IN CASE OF AN ACCIDENT
S-20
Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section to
explain the main machine and its corresponding options.
Theory of Operation section gives, as information for the CE to get a full understanding of
the product, a rough outline of the object and role of each function, the relationship
between the electrical system and the mechanical system, and the timing of operation of
each part.
Field Service section gives, as information required by the CE at the site (or at the cus-
tomer’s premise), a rough outline of the service schedule and its details, maintenance
steps, the object and role of each adjustment, error codes and supplementary information.
The basic configuration of each section is as follows. However some options may not be
applied to the following configuration.
OUTLINE: Explanation of system configuration,
product specifications, unit configuration, and paper path
COMPOSITION/OPERATION: Explanation of configuration of each unit,
operating system, and control system
GENERAL: Explanation of system configuration, and product
specifications
MAINTENANCE: Explanation of service schedule, maintenance steps, ser-
vice tools, removal/reinstallation methods of major parts,
and firmware version up method etc.
ADJUSTMENT/SETTING: Explanation of utility mode, service mode, and mechanical
adjustment etc.
TROUBLESHOOTING: Explanation of lists of jam codes and error codes, and
their countermeasures etc.
APPENDIX: Parts layout drawings, connector layout drawings, timing
chart, overall layout drawing are attached.
C-1
Notation of the service manualA. Product nameIn this manual, each of the products is described as follows:
B. Brand nameThe company names and product names mentioned in this manual are the brand name or
the registered trademark of each company.
(1) IC board: Standard printer
(2) bizhub 200/250/350: Main body
(3) Microsoft Windows 95: Windows 95
Microsoft Windows 98: Windows 98
Microsoft Windows Me: Windows Me
Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT
Microsoft Windows 2000: Windows 2000
Microsoft Windows XP: Windows XP
When the description is made in combination of the OS’s mentioned above:
Windows 95/98/Me
Windows NT 4.0/2000
Windows NT/2000/XP
Windows 95/98/Me/ NT/2000/XP
C-2
SERVICE MANUAL
2005.08Ver. 1.0
FIELD SERVICE
Main Unit
Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change forimprovement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine.
When any change has been made to the descriptions in the service manual, a revised version will beissued with a revision mark added as required.
Revision mark:• To indicate clearly a section revised, show to the left of the revised section.
A number within represents the number of times the revision has been made.
• To indicate clearly a section revised, show in the lower outside section of the correspond-ing page. A number within represents the number of times the revision has been made.
NOTERevision marks shown in a page are restricted only to the latest ones with the old ones deleted.
• When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.
• When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.
11
1
1
2005/08 1.0 — Issue of the first edition
Date Service manual Ver. Revision mark Descriptions of revision
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
CONTENTS
bizhub 200/250/350 Main Unit
General1. System configuration............................................................................................... 1
2. Product specifications ............................................................................................. 3
3. Built-in Controllers................................................................................................... 5
Maintenance4. Periodical check ...................................................................................................... 7
4.1 Service schedule .................................................................................................. 7
4.1.1 bizhub 350 .................................................................................................... 7
4.1.2 bizhub 250 .................................................................................................... 7
4.1.3 bizhub 200 .................................................................................................... 7
4.1.4 Option ........................................................................................................... 8
4.2 Maintenance items................................................................................................ 8
4.2.1 bizhub 350 .................................................................................................... 8
4.2.2 bizhub 250 .................................................................................................. 10
4.2.3 bizhub 200 .................................................................................................. 13
4.3 Maintenance parts .............................................................................................. 15
4.3.1 Replacement parts...................................................................................... 15
4.3.2 Cleaning parts............................................................................................. 16
4.4 Concept of parts life............................................................................................ 17
4.5 Maintenance procedure (Periodical check parts) ............................................... 18
4.5.1 Replacing the Bypass Tray Feed Roller ...................................................... 18
4.5.2 Replacing the Bypass Tray Separation Roller Assy .................................... 19
4.5.3 Replacing the Tray 1 Feed Roller ................................................................ 20
4.5.4 Replacing the Tray 1 Pick-up Roller ............................................................ 21
4.5.5 Replacing the Tray 1 Separation Roller Assy.............................................. 23
4.5.6 Replacing the Tray 2 Feed Roller ................................................................ 25
4.5.7 Replacing the Tray 2 Pick-up Roller ............................................................ 26
4.5.8 Replacing the Tray 2 Separation Roller....................................................... 28
4.5.9 Replacing of the Registration Roller Bearings and Registration Roller Gears 1, 2..................................................................... 30
4.5.10 Cleaning of the Paper Dust Remover.......................................................... 31
4.5.11 Replacing of the Toner Filter (Developing Unit)........................................... 32
4.5.12 Replacing of the Toner Filter (Main Unit)..................................................... 33
i
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
4.5.13 Replacement of the Ozone Filter ................................................................ 33
4.5.14 Replacement of the Developer ................................................................... 34
4.6 Replacing the unit............................................................................................... 37
4.6.1 Replacement of the Fusing Unit ................................................................. 37
4.6.2 Replacement of the Transfer Roller Unit ..................................................... 38
4.6.3 Replacement of the Photo Conductor Unit ................................................. 39
4.6.4 Replacement of the Developing Unit .......................................................... 40
5. Service tool ........................................................................................................... 41
5.1 CE Tool list ......................................................................................................... 41
5.2 Copy materials ................................................................................................... 41
5.2.1 Developer.................................................................................................... 41
5.2.2 Photo Conductor Unit ................................................................................. 41
5.2.3 Toner Bottle................................................................................................. 41
6. Firmware upgrade................................................................................................. 42
6.1 Preparations for Firmware rewriting ................................................................... 42
6.1.1 Service environment ................................................................................... 42
6.1.2 Writing into the Compact flash.................................................................... 42
6.1.3 Checking ROM version ............................................................................... 42
6.2 Firmware rewriting.............................................................................................. 42
6.2.1 MSC............................................................................................................ 42
6.2.2 Engine......................................................................................................... 44
7. Other ..................................................................................................................... 46
7.1 Disassembly/Adjustment prohibited items.......................................................... 46
7.2 Disassembly/Assembly/Cleaning list (Other parts) ............................................ 47
7.2.1 Disassembly/Assembly parts list ................................................................ 47
7.2.2 Cleaning parts list ....................................................................................... 48
7.3 Disassembly/Assembly procedure ..................................................................... 49
7.3.1 IR Upper Left Cover/Original Scanning Glass/Front Holding Bracket/Original Glass ............................................................................................. 49
7.3.2 Lower Rear Cover/Lower Right Rear Cover/Tray Rear Cover..................... 49
7.3.3 Upper Rear Cover....................................................................................... 50
7.3.4 Rear Right Cover/Front Right Cover ........................................................... 50
7.3.5 IR Right Cover/Rear Cover ......................................................................... 51
7.3.6 Front Door................................................................................................... 51
7.3.7 Paper Output Cover/Lower Front Cover...................................................... 52
7.3.8 Upper Front Cover/Front Cover................................................................... 53
7.3.9 IR Left Cover/Rear Left Cover/Left Cover ................................................... 54
7.3.10 Rear Manual Bypass Cover/Front Manual Bypass Cover/Lower Right Cover ...................................................................................... 55
ii
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
7.3.11 Control Panel .............................................................................................. 56
7.3.12 Tray 1 .......................................................................................................... 56
7.3.13 Tray 2 .......................................................................................................... 57
7.3.14 Mechanical Control Board Cover ................................................................ 57
7.3.15 FD Paper Size Board 1 ............................................................................... 58
7.3.16 FD Paper Size Board 2 ............................................................................... 59
7.3.17 Power Supply Unit....................................................................................... 60
7.3.18 High Voltage Unit ........................................................................................ 61
7.3.19 MFBS Board ............................................................................................... 62
7.3.20 Inverter Board ............................................................................................. 63
7.3.21 BCRS Board ............................................................................................... 64
7.3.22 CCD Unit ..................................................................................................... 65
7.3.23 Operation Board.......................................................................................... 69
7.3.24 Manual Bypass Unit .................................................................................... 71
7.3.25 PH Unit........................................................................................................ 71
7.3.26 Toner Hopper Unit ....................................................................................... 74
7.3.27 Toner Replenishing Drive Unit..................................................................... 74
7.3.28 Duplex Unit.................................................................................................. 76
7.3.29 Switch Back Unit ......................................................................................... 76
7.3.30 Scanner Motor ............................................................................................ 77
7.3.31 Exposure Unit ............................................................................................. 78
7.3.32 Exposure Lamp........................................................................................... 79
7.3.33 Scanner Drive Cables ................................................................................. 80
7.3.34 Main Motor .................................................................................................. 85
7.3.35 IU Motor ...................................................................................................... 85
7.3.36 Fusing Unit Cooling Fan Motor ................................................................... 86
7.3.37 Toner Suction Fan Motor............................................................................. 86
7.3.38 Temperature/humidity Sensor ..................................................................... 87
7.3.39 ATDC Sensor .............................................................................................. 87
7.3.40 Thermistor................................................................................................... 89
7.3.41 Paper Exit Roll 1 ......................................................................................... 91
7.3.42 Paper Exit Roll 2 ......................................................................................... 91
7.3.43 Separation Claw.......................................................................................... 92
7.4 Cleaning procedure ............................................................................................ 94
7.4.1 Manual Bypass Feed Roller ........................................................................ 94
7.4.2 Manual Bypass Separation Roller............................................................... 94
7.4.3 Tray 1 Feed Roller ....................................................................................... 95
iii
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
7.4.4 Tray 1 Pick-up Roller................................................................................... 96
7.4.5 Tray 1 Separation Roller ............................................................................. 97
7.4.6 Tray 2 Feed Roller....................................................................................... 98
7.4.7 Tray 2 Pick-up Roller................................................................................... 98
7.4.8 Tray 2 Separation Roller ............................................................................. 99
7.4.9 Registration Roller .................................................................................... 100
7.4.10 Paper Dust Remover ................................................................................ 100
7.4.11 Transport Roller ........................................................................................ 100
7.4.12 Scanner Rails ........................................................................................... 101
7.4.13 Bushings ................................................................................................... 101
7.4.14 Mirrors....................................................................................................... 101
7.4.15 Lens .......................................................................................................... 102
7.4.16 Original Scanning Glass ........................................................................... 102
7.4.17 Original Glass ........................................................................................... 102
7.4.18 Charge Neutralizing Plate......................................................................... 103
7.4.19 Ds Collar ................................................................................................... 103
7.5 Mount Kit MK-709............................................................................................. 105
7.6 Option counter.................................................................................................. 106
7.6.1 Installation method for the Key Counter.................................................... 106
7.7 Original Size Detecting Sensors....................................................................... 108
7.7.1 Original Size Detecting Sensor Layout ..................................................... 108
7.7.2 Mounting of the Original Size Detecting Sensors (Option) ....................... 109
7.8 EEPROM.......................................................................................................... 110
7.8.1 Remounting of the EEPROM.................................................................... 110
Adjustment/Setting8. How to use the adjustment section ..................................................................... 111
9. Utility/Counter Mode ........................................................................................... 112
9.1 Utility/Counter Mode function tree .................................................................... 112
9.2 Utility/Counter Mode function setting procedure .............................................. 116
9.2.1 Procedure ................................................................................................. 116
9.2.2 Exiting ....................................................................................................... 116
9.2.3 Changing the setting value in Utility Mode functions ................................ 116
9.3 Settings in the User Setting.............................................................................. 117
9.3.1 User’s Choice 1/6...................................................................................... 117
9.3.2 User’s Choice 2/6...................................................................................... 118
9.3.3 User’s Choice 3/6...................................................................................... 119
9.3.4 User’s Choice 4/6...................................................................................... 120
iv
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
9.3.5 User’s Choice 5/6...................................................................................... 121
9.3.6 User’s Choice 6/6...................................................................................... 123
9.3.7 Store Overlay ............................................................................................ 124
9.4 Settings in the User Management .................................................................... 125
9.4.1 Confirmation Beep .................................................................................... 125
9.4.2 Alarm Volume............................................................................................ 125
9.4.3 Job Complete Beep .................................................................................. 125
9.4.4 Panel Cleaning.......................................................................................... 125
9.4.5 Dehumidify ................................................................................................ 125
9.4.6 Toner Supply ............................................................................................. 126
9.5 Settings in the Admin. Management................................................................. 127
9.5.1 Initial Setting ............................................................................................. 127
9.5.2 Admin. Set ................................................................................................ 127
9.5.3 Account/User Auth. ................................................................................... 128
9.5.4 Call Remote Center .................................................................................. 130
9.5.5 Network Setting......................................................................................... 130
9.5.6 LDAP Setting............................................................................................. 135
9.5.7 Frame Type Set ......................................................................................... 137
9.5.8 Prefix/Suffix Settings................................................................................. 138
9.5.9 Printer Setting ........................................................................................... 139
9.5.10 Software SW ............................................................................................. 139
9.5.11 Ping........................................................................................................... 139
9.5.12 Delete Job................................................................................................. 139
9.5.13 SSL/TLS.................................................................................................... 139
9.6 Reports ............................................................................................................. 140
9.6.1 TX Report.................................................................................................. 140
9.6.2 RX Report ................................................................................................. 140
9.6.3 One-Touch List .......................................................................................... 140
9.6.4 Mail Program List ...................................................................................... 140
9.7 Settings in the Printer Setting ........................................................................... 141
9.7.1 MFP Set .................................................................................................... 141
9.7.2 Default Set ................................................................................................ 141
9.7.3 PDL Set..................................................................................................... 143
9.7.4 Test Print ................................................................................................... 144
9.8 Check Detail ..................................................................................................... 144
10. Adjustment item list ............................................................................................. 146
11. Tech. Rep. Mode ................................................................................................. 148
11.1 Tech. Rep. Mode function setting procedure .................................................... 148
v
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
11.2 Tech. Rep. Mode function tree.......................................................................... 149
11.3 Settings in the Tech. Rep. Choice .................................................................... 151
11.3.1 System Set ............................................................................................... 151
11.3.2 Printer ....................................................................................................... 153
11.3.3 Sheet-through-ADF................................................................................... 155
11.3.4 The amount of Center Erase .................................................................... 156
11.3.5 Orientation Change................................................................................... 156
11.3.6 Finisher ..................................................................................................... 156
11.3.7 Trail Erase (Dup)....................................................................................... 156
11.4 Table of Temperatures for Adjusting the Fusing Temperature .......................... 157
11.4.1 Standard paper ......................................................................................... 157
11.4.2 Special Paper............................................................................................ 158
11.4.3 OHP.......................................................................................................... 158
11.4.4 Thin Paper ................................................................................................ 158
11.5 Settings in the System Input............................................................................. 159
11.5.1 LCT Paper Size......................................................................................... 159
11.5.2 Change Fixed Zoom ................................................................................. 159
11.5.3 Machine Configuration.............................................................................. 159
11.5.4 Technical Memo........................................................................................ 159
11.5.5 Hard Disk .................................................................................................. 159
11.5.6 Original Size Detecting Option.................................................................. 160
11.6 Settings in the Administrator # Initialize............................................................ 160
11.7 Settings in the Counter..................................................................................... 160
11.7.1 Checking the counter reading................................................................... 160
11.7.2 Clearing readings of all counters at once ................................................. 160
11.7.3 Clearing the reading of a specific counter ................................................ 160
11.7.4 Paper ........................................................................................................ 160
11.7.5 Jam Counter ............................................................................................. 161
11.7.6 Special Parts Counter............................................................................... 161
11.7.7 Service Call Counter................................................................................. 161
11.7.8 Application Counter .................................................................................. 162
11.7.9 Maintenance Counter ............................................................................... 162
11.8 Settings in the Function.................................................................................... 162
11.8.1 F1.............................................................................................................. 162
11.8.2 F2.............................................................................................................. 162
11.8.3 F7-1 .......................................................................................................... 162
11.8.4 F7-2 .......................................................................................................... 163
11.8.5 F8.............................................................................................................. 163
vi
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
11.8.6 F12............................................................................................................ 163
11.8.7 Hard Disk Format ...................................................................................... 163
11.8.8 FD ............................................................................................................. 164
11.8.9 FC ............................................................................................................. 164
11.8.10 Org. Width Detect Adjust .......................................................................... 164
11.8.11 FW Download............................................................................................ 164
11.9 I/O Check.......................................................................................................... 165
11.9.1 Electrical Components Check Procedure Through Input Data Check ...... 165
11.9.2 I/O Check Screens .................................................................................... 166
11.9.3 I/O Check List............................................................................................ 168
11.10 Settings in the Operation Check ....................................................................... 176
11.10.1 ADF........................................................................................................... 176
11.10.2 Exp. Lamp Check...................................................................................... 176
11.10.3 Scanner..................................................................................................... 176
11.11 CS Remote Care .............................................................................................. 177
11.11.1 Outlines..................................................................................................... 177
11.11.2 Setting Up the CS Remote Care............................................................... 177
11.11.3 Software SW setting for CS Remote Care ................................................ 180
11.11.4 Setup confirmation .................................................................................... 185
11.11.5 Calling the Maintenance ........................................................................... 185
11.11.6 Calling the Center from the Administrator ................................................. 185
11.11.7 Checking the transmission log .................................................................. 185
11.11.8 Detail on settings ...................................................................................... 186
11.11.9 List of the CS Remote Care error code..................................................... 191
11.11.10 Troubleshooting for CS Remote Care ....................................................... 195
11.12 ROM Version .................................................................................................... 196
11.13 Level History ..................................................................................................... 196
12. Counters.............................................................................................................. 197
12.1 Counters Function Setting Procedure............................................................... 197
12.1.1 Procedure ................................................................................................. 197
12.1.2 Exiting ....................................................................................................... 197
12.2 Counters Function Tree .................................................................................... 197
12.3 Settings in the Counters ................................................................................... 198
12.3.1 Total Counter............................................................................................. 198
12.3.2 Large Size Counter ................................................................................... 198
12.3.3 Copy Kit Counter....................................................................................... 198
12.3.4 Copy Kit..................................................................................................... 199
12.3.5 Plug-In Counter......................................................................................... 199
vii
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
12.3.6 Key Counter .............................................................................................. 199
12.3.7 Vendor Mode ............................................................................................ 199
13. Service Security Mode........................................................................................ 200
13.1 Service Security Mode Function Setting Procedure......................................... 200
13.1.1 Procedure ................................................................................................. 200
13.1.2 Exiting ....................................................................................................... 200
13.2 Service Security Mode Function Tree............................................................... 200
13.3 Settings in the Service Security Mode ............................................................. 200
13.3.1 Service Code Change .............................................................................. 200
14. Adjust Mode ........................................................................................................ 201
14.1 Adjust Mode Function Setting Procedure......................................................... 201
14.1.1 Procedure ................................................................................................. 201
14.1.2 Exiting ....................................................................................................... 201
14.2 Adjust Mode Function Tree............................................................................... 201
14.3 Settings in the Adjust Mode.............................................................................. 202
14.3.1 Printer ....................................................................................................... 202
14.3.2 Scanner .................................................................................................... 204
15. Initial Mode.......................................................................................................... 208
15.1 Initial Mode Function Setting Procedure .......................................................... 208
15.1.1 Exiting ....................................................................................................... 208
15.2 Initial Mode Function Tree ................................................................................ 209
15.3 Settings in the Initial Mode ............................................................................... 209
15.3.1 Total Clear................................................................................................. 209
15.3.2 Touch Panel Adjustment ........................................................................... 210
15.3.3 Marketing Area ......................................................................................... 210
15.3.4 Image Data Clear...................................................................................... 210
15.3.5 Clear FAX Setting ..................................................................................... 211
15.3.6 Date/Time Setting ..................................................................................... 211
15.3.7 Trouble Reset............................................................................................ 211
16. Mechanical adjustment ....................................................................................... 212
16.1 Mechanical adjustment of the scanner section ................................................ 212
16.1.1 Scanner Position Adjustment.................................................................... 212
16.2 Mechanical adjustment of the bypass tray section ........................................... 213
16.2.1 Adjustment of the Bypass Paper Size Unit ............................................... 213
16.2.2 Manual Bypass Unit Installation Check..................................................... 214
16.2.3 Adjustment of the Manual Bypass Take-up Mechanical Clutch ................ 215
17. Functions of switches and parts on PWBs.......................................................... 217
17.1 Test Print Switch (S1) ....................................................................................... 217
17.1.1 Procedure ................................................................................................. 217
viii
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
17.2 Read white reference position adjustment........................................................ 218
17.2.1 Jumper switch setting................................................................................ 218
17.3 Sub Power Switch (SW49)................................................................................ 219
17.4 Warm Restart Switch........................................................................................ 219
17.4.1 Procedure ................................................................................................. 219
Troubleshooting18. Jam Display......................................................................................................... 221
18.1 Misfeed Display................................................................................................. 221
18.1.1 Misfeed Display Resetting Procedure ....................................................... 221
18.2 Sensor layout .................................................................................................... 222
18.2.1 System Mounted with PC-102/PC-202 ..................................................... 222
18.2.2 System Mounted with PC-402 .................................................................. 223
18.3 Solution............................................................................................................. 224
18.3.1 Initial Check Items..................................................................................... 224
18.3.2 Misfeed at Tray 1 take-up section.............................................................. 225
18.3.3 Misfeed at Image Transfer section ............................................................ 226
18.3.4 Misfeed at Fusing/Paper Exit section ........................................................ 227
18.3.5 Misfeed at Switch Back Unit/Duplex Unit transport section ...................... 228
18.3.6 Misfeed at Duplex Unit take-up section..................................................... 229
18.3.7 Misfeed at Tray 2 take-up/Vertical Transport section................................. 230
18.3.8 Misfeed at Manual Bypass take-up section............................................... 231
18.3.9 Misfeed at Tray 3 take-up/Vertical Transport section (PC-202) ................. 232
18.3.10 Misfeed at Tray 4 take-up/Vertical Transport section (PC-202) ................. 233
18.3.11 Misfeed at LCT take-up/Vertical Transport section (PC-402) .................... 234
19. Malfunction code ................................................................................................. 235
19.1 Trouble code ..................................................................................................... 235
19.1.1 Trouble code list ........................................................................................ 235
19.2 How to reset...................................................................................................... 238
19.3 Solution............................................................................................................. 239
19.3.1 C0202: Tray 1 Elevator Failure .................................................................. 239
19.3.2 C0204: Tray 2 Elevator Failure .................................................................. 239
19.3.3 C0206: Tray 3 Elevator Failure .................................................................. 239
19.3.4 C0208: Tray 4 Elevator Failure .................................................................. 239
19.3.5 C0211: Bypass Lifting Motion Failure ....................................................... 240
19.3.6 C0701: Manual Paper Size Detection Adjustment Failure ........................ 240
19.3.7 C1080: Exit Option Communication Failure .............................................. 240
19.3.8 C2211: IU Motor Failure............................................................................ 241
ix
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
19.3.9 C2351: Toner Suction Fan Motor Failure .................................................. 241
19.3.10 C2557: ATDC Sensor Failure.................................................................... 242
19.3.11 C255C: ATDC Adjustment Failure ............................................................ 242
19.3.12 C2654: EEPROM Failure.......................................................................... 242
19.3.13 C2702: Abnormal Image Transfer Voltage ................................................ 242
19.3.14 C3451: Fusing Warm-Up Failure (Main) ................................................... 243
19.3.15 C3452: Fusing Warm-Up Failure (Sub) .................................................... 243
19.3.16 C3751: High Fuser Temperature Failure (Main) ....................................... 243
19.3.17 C3752: High Fuser Temperature Failure (Sub)......................................... 243
19.3.18 C3851: Low Fuser Temperature Failure (Main) ........................................ 244
19.3.19 C3852: Low Fuser Temperature Failure (Sub).......................................... 244
19.3.20 C4001: Main Unit Communication Failure ................................................ 245
19.3.21 C4002: HSYNC Detection Failure............................................................. 245
19.3.22 C4101: Polygon Motor Failure .................................................................. 246
19.3.23 C4721: Main Unit G/A Communication Failure ......................................... 246
19.3.24 C5102: Main Motor Failure ....................................................................... 246
19.3.25 C5351: Power Supply Cooling Fan Motor Failure ..................................... 247
19.3.26 C5352: Cooling Fan Motor Failure ............................................................ 247
19.3.27 C5353: IU Cooling Fan Motor Failure ....................................................... 247
19.3.28 CA052: MIO Device Failure ...................................................................... 248
19.3.29 CC153: Flash ROM Failure....................................................................... 248
20. Power supply trouble........................................................................................... 249
20.1 Machine is not Energized at All (PU1 Operation Check).................................. 249
20.2 Only the Power Supply Cooling Fan Motor turns.............................................. 249
20.3 The Start key (LED) on the control panel blinks green..................................... 250
21. Image quality problem......................................................................................... 251
21.1 How to identify problematic part ....................................................................... 251
21.2 Initial Check Items ............................................................................................ 251
21.2.1 Initial Check Items 1 ................................................................................. 251
21.2.2 Initial Check Items 2 ................................................................................. 252
21.3 Solution ............................................................................................................ 253
21.3.1 Scanner System: Blank copy or black copy .............................................. 253
21.3.2 Scanner System: Low image density or rough image .............................. 254
21.3.3 Scanner System: Foggy background........................................................ 255
21.3.4 Scanner System: Black streaks or bands ................................................. 256
21.3.5 Scanner System: Black spots ................................................................... 257
21.3.6 Scanner System: White streaks or bands................................................. 258
21.3.7 Scanner System: Uneven pitch................................................................. 259
x
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
21.3.8 Printer System: Blank copy or black copy ................................................. 260
21.3.9 Printer System: Low image density or rough image ................................. 261
21.3.10 Printer System: Foggy background........................................................... 262
21.3.11 Printer System: Black streaks or bands .................................................... 263
21.3.12 Printer System: Black spots ...................................................................... 264
21.3.13 Printer System: White streaks or bands.................................................... 265
21.3.14 Printer System: Void areas ....................................................................... 266
21.3.15 Printer System: Smears on back of paper ................................................ 267
21.3.16 Printer System: Uneven image density ..................................................... 268
21.3.17 Printer System: Gradation reproduction failure ......................................... 269
21.3.18 Printer System: Uneven pitch.................................................................... 270
22. Abort codes......................................................................................................... 271
22.1 List of Abort Codes ........................................................................................... 271
Appendix23. Parts layout drawing ............................................................................................ 273
23.1 Main unit ........................................................................................................... 273
23.2 Duplex Unit ....................................................................................................... 277
23.3 Switch Back Unit............................................................................................... 278
23.4 DF-605.............................................................................................................. 279
23.5 PC-102/PC-202 (Option) .................................................................................. 280
23.6 PC-402 (Option)................................................................................................ 281
23.7 JS-502 (Option) ................................................................................................ 282
23.8 FS-508 (Option) ................................................................................................ 283
23.9 PU-501 (Option)................................................................................................ 284
23.10 MT-501 (Option)................................................................................................ 285
23.11 SD-502 (Option)................................................................................................ 286
24. Connector layout drawing.................................................................................... 287
25. Timing chart ........................................................................................................ 289
25.1 Main unit ........................................................................................................... 289
25.2 DF-605.............................................................................................................. 290
25.2.1 1-Sided Mode (A4 two sheets feeding) ..................................................... 290
25.2.2 2-Sided Mode (A4 two sheets feeding) ..................................................... 291
25.2.3 Fax Fine mode (A4 two sheets feeding).................................................... 293
25.2.4 Fax real-time transmission mode (A4 two sheets feeding) ....................... 294
xi
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
Ma
inte
na
nce
Ad
justm
en
t /
Se
ttin
gT
rou
ble
sh
oo
tin
gA
pp
en
dix
Field Service Ver. 1.0 Aug. 2005
Blank Page
xii
Field Service Ver. 1.0 Aug. 2005 1. System configuration
biz
hu
b 2
00
/25
0/3
50
Ge
ne
ral
General1. System configuration1/2 System Front View
*1:Key Counter Only*2:Mount Pleate Only
[1] Original Cover (OC-502) [10] Paper Feed Cabinet (PC-102)
[2] Stamp Unit (SP-501) [11] Desk (DK-501)
[3]Reverse Automatic Document Feeder(DF-605)
[12] Finisher (FS-508)
[4] Data Controller (D-103) [13] Output Tray (OT-601)
[5] Key Counter Kit 4 [14] Saddle Sticher (SD-502)
[6] Key Counter *1 [15] Job Separator (JS-502)
[7] Key Counter Mount Kit *2 [16] Punch Unit (PU-501)
[8] Paper Feed Cabinet (PC-402) [17] Mailbin Kit (MT-501)
[9] Paper Feed Cabinet (PC-202)
4040T1E501AA
[1]
[3]
[2]
[8][10] [9][11]
[15]
[12]
[13]
[14]
[17]
[16]
[4]
[5]
[6]
[7]
1
1. System configuration Field Service Ver. 1.0 Aug. 2005b
izh
ub
20
0/2
50
/35
0G
en
era
l
2/2 System Rear View
*1:The Expanded Memory Unit and Scanner Unit cannot be mounted at the same time.
[1] Machine [5] Dehumidifier Heater 1C
[2] Fax Kit (FK-503) [6] Scanner Unit (SU-501)*2
[3] Fax Multi Line (ML-502) [7]Expanded Memory Unit(EM-303/EM-304/EM-305)*2
[4] Local Interface kit (EK-502) [8] Hard Disk (HD-504)
4040T1J504AA
DK-501 PC-20
Top Related