Zumasys Citrix Top 10 Tips and Tricks
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Transcript of Zumasys Citrix Top 10 Tips and Tricks
Top 10 Citrix
Tips and Tricks
Zumasys Technical Support Team
Kevin Fitzpatrick, Director of Technical Support
Zumasys, Inc
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1 – Accessing Local Files
You will see the prompt if your Citrix config allows you to access files on your local machine.
Why access local files? – My Documents, JPG, DOC, XLS, or other files
C$ on Client or Local Disk (C:)
It can be slow depending on the size of the file, so be patient when browsing your local drive.
Don’t forget to check ‘Do not ask me again for this virtual desktop’.
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2 –Disconnect vs. Log Off
Is there really a difference?
Why disconnect?– Leaves session hanging open in Citrix– Allows you to reconnect to your session– Can slow servers down if IE left open
Why log off?– Performs clean log off of session– Refreshes your session memory usage– Best practice at end of day
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2 –Disconnect vs. Log Off
Why can’t I see my prior Citrix session?
– Add your Citrix URL to the trusted sites.
– Make sure you are running the latest Citrix client.• http://receiver.citrix.com
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3 – Can I Use Dual Monitors?
Yes.
Why doesn’t my system see it as 2 monitors?
Need to train it to see your monitors– Span both screens– Log off Citrix– Wait for your config to write out– Log back in and it should go full screen
Test by expanding your app on one screen
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4 – Prudent Use of Applications
Citrix is shared environment.
Apps like YouTube and other Video sites slow Citrix down for everyone on the server.
Don’t leave applications open unless you need them, they still use memory when minimized. Internet Explorer is most common and takes a lot of memory.
Graphics Apps are OK but need planning for their use.
Adobe Acrobat can be really slow, consider using FoxIt PDF.
Sometimes a dedicated Desktop App can help.
Remember, others use the servers too.
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5 – Changing Password in Citrix
Yes, you can change your password in Citrix.– Click Start
– Windows Security
– Change Password
– Enter Passwords
– Click Blue Arrow
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6 – Management
Long Idle Time– Running apps slow system– IE is worst offender
Disconnected Sessions– Running apps slow system– IE is worst offender
Establish idle & disconnect time out policy– Automatically clears sessions– Cleans up memory leaks
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6 – Management
Check Hotfix status– Not all are needed– Some are specific
to an issue
Windows Updates– More issued
every month– Keep updated
on a schedule(monthly, quarterly)
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6 – Management
Session Details - latency, server name, Citrix policies applied, Receiver version, etc.
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7 – Citrix Froze Up
Why?
Sometimes only one App causing it
Check Task Manager(Right Click Task Bar)
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7 – Citrix Froze Up
End task on the app
Right click the app
End the process
Apps may show as “Not Responding”
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8 – Printing
Stuck print job?– Start / Devices and Printers– Right click printer– “See What’s Printing”
Check status
Right click and cancel
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8 – Printing – Extra Tips
Use short printer names, especially if you use Famous
Allow users to manage print jobs, less hassle for everyone
Review your printer policy – Auto Create?
Allow local printer connection, pro and con.
Update print drivers
Leverage print server near Citrix servers, not over WAN
Citrix compatible printers….!!!!!– Check your manufacturer
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9 – Shortcut Keys
Full screen vs. window– Depends on client and Citrix version– Shift+F2– Use Receiver Menu– Home button
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10 – MAC Users
Get latest Receiver client
Did you update to Maverick’s? Do you use multiple monitors? There is setting you need to change before programs can use multiple displays. – Mission Control– Uncheck "Displays have
separate Spaces" option– Reboot
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10 – MAC Shortcut Keys
http://support.citrix.com/proddocs/topic/rec-mac-11-8/mac-optimize-keystroke-forwarding.html
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11 – What is your favorite Tip or Trick?
Do you have a favorite Tip or Trick in Citrix?
Share your Tip with the group
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Additional Resources
Citrix Quick Tip Guides - FREE– http://training.citrix.com/cms/index.php/general/xendesktop-quick-tips/
Video Link for Installing Citrix Receiver Video– http://www.youtube.com/user/Zumasys/playlists
Great Tech Website for Citrix Info– http://www.brianmadden.com/