ZEN AND THE ART OF CUSTOMER RELATIONSHIPS

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Transcript of ZEN AND THE ART OF CUSTOMER RELATIONSHIPS

MIKKEL SVANE Chief Executive OfficerFounder

Follow me on @mikkelsvane

BRINGING ORGANIZATIONS AND THEIR CUSTOMERS CLOSER TOGETHER

source: forentrepreneurs.com

The perfect intersection between

Convenience, Subscription & Promoter Economy

7 ways to build lasting relationships

Don’t overestimate your importance in the customer’s life

YOU 1

Consider the entirecustomer experience

2

Recognize the rightrelationships and adapt

3

Be something actualhumans can relate to

4

Be transparent

5

Empower your peopleto do what’s best

6

Put a face to your customers

7YOUR CUSTOMER

Thank you@mikkelsvane