Zen and the Art of Workflow Development#12NTCZenwk

Alice AguilarChristina RoesslerProgressive Technology Project

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Alice Aguilar, Acting Executive Director

alice@progressivetech.org

Christina Roessler, Communications & Program Development Director

christina@progressivetech.org

The Database for Community Organizers

What is this session about?

It won’t be about Data!

• Unpack workflows

• Why workflows are important

• Essential elements of a good workflow• Essential elements of a good workflow

• Case Study

• Take aways

The Big WHY?The Big WHY?

Why use Workflows?

• Visual – makes work obvious, quick

• Help streamline activities and be more

integrated

• ID lacking protocols• ID lacking protocols

• Start with concrete and build up

3 things to know about Workflows

• Starting point is always with goals

• Don’t enter through the data – enter through

understanding the work to understand the

datadata

• Create a visible map: id and distinguish

activities, processes, protocols, decision points

– look for gaps & inefficiencies

What in the heck are we talking about?

Understand the Goals of your Work: Mapping Organizational Workflows

...look for gaps of information

Case Study:

Center for Media JusticeCenter for Media Justice

Lisa Jervis

Workflow Takeaways:

• Start with Goals

• Build up not down

• It’s a participatory exercise

• It’s just an entry point• It’s just an entry point

• Can be done in a very informal way – start

visually!

Evaluate This Session!Each entry is a chance to win an NTEN engraved iPad!

or Online using #12NTCZenwk

INSERT

QR CODE

HERE

or Online using #12NTCZenwk

at www.nten.org/ntc/eval