ZCCZENWORKS CONTROL CENTER

WHAT IS ZCC?• How to login to ZCC• Console One vs ZCC• Bundles• Passwords• Policies• Searching• Best Practices• Inventory Activity

HOW TO LOGIN TO ZCC• Shortcut on desktop that launches a URL• Website

• 4 primary servers• ZCC http://zcc.ad.iusd.org

• ZENWorks Control Center• ZCM1 http://zcm1.ad.iusd.org

• Zen Configuration Manager• ZCM2• ZCM3

• Active Directory Login

Common Tasks Console One ZCC

Applying Software to a computer

Apps Bundles

Students/Teachers needing to reset password

Reset password with user account

Intranet to reset password

Applying printers to computers

iPrint Policy Print Policy

Finding the name of the computer

WhoamI Program Blue/White Z on bottom right or Zorb

Remote Control Right Click Drop Down

Search and Task List

Shut down/Wake up policy

Defined as a policy Defined as a bundle

Inventory Reporting Query and Reports Reporting Link

APPLYING SOFTWARE TO A COMPUTER• First see if there is a bundle available by using search.• Determine whether the software on more than a handful of

machines• Send Mike Howden the media in the district mail or put in a folder

on your server for him to create the Bundle• Email helpdesk@iusd.org

RESETTING A PASSWORD• Link to Microsoft Password Reset Utility

• http://intranet.iusd.org/apps/setpassword/• AD Passwords used in the district

• Intranet• Email• Computer login• Help Desk• Schoolnet• ZCC• AERIES.net• Filter

APPLYING POLICIES/BUNDLES TO COMPUTERS• Workstation Group

Group

Computer

Policies

Bundles

ZCC VS AD• ZCC is for managing all aspects of the workstations

• Imaging, patches, bundles, remote control• AD is for managing groups and users.

Media Lab 30 Student

Computers1 Staff

Computer1 Printer

Media Lab

BundlesCS 5

PoliciesMedia Lab

Printer

School Staff

BundlesABI Shortcut

Schoolnet Shortcut

PoliciesRemote

Control Policy

Device Group(ZCC)

User Group(AD)

THE “Z” AND THE “ZORB”This icon is the client which is the link between the computer, the logged in user, and ZCC• Double Click – Opens Properties• Right Click – More options

• Refresh• Show Progress• Show Properties• Logout• Help

SEARCHING• Searches Available

• Username• Bundle Names• Policies

* Be sure to check the box “Include Subfolder”

BEST PRACTICES• Don’t apply Bundles to the entire site since it can slow down your computers• Shut Down Policy – Be sure to add them into the group.

• Most administrators do not want to be in this group because of VPN Remote Access.

• Open House and Back to School Night• Association

• Printers should be applied to groups not devices. Add users to the groups• Naming Devices

• School’s initials-room location-computer number or role• CV-SWA-03• CV-LP-Skemp• CV-RM13-TCHR

• ZCC is reading the Case Sensitivity off of Windows up to 15 characters.

HELP DESK

Use the Help Desk for any Support Issues

• helpdesk@iusd.org• http://helpdesk.iusd.org

INVENTORY ACTIVITY• Run a report for one of the school’s listed• Export as Excel

WHAT’S ON THE HORI”ZEN”?• http://www.novell.com/promo/zen11sp2.html

I NEED MORE HELP!• Manual

• On Intranet – 75 Pages• Todd