Zap The Gap! - Ascentis · 2020. 10. 10. · Zap The Gap! Meagan Johnson Keeping Millennials &...

Zap The Gap!

Meagan Johnson

Keeping Millennials & Other Generations Engaged

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Generation Xer who takes on generational issues with an insider’s perspective. Meagan researched generational myths Meagan's research resulted in her best-selling

book Generations Inc., From Boomers to Linksters Managing the Friction between Generations at Work. Quoted by the Chicago Tribune, CNNMoney.com

and US News & World Report, she has been heard on ABC Talk Live, NPR and profiled on Conde’ Nast’s Portfolio.com.

Today’s PresenterMeagan Johnson

http://meaganjohnson.com/shop/

Characteristics of The Younger Workforce Today

Photo courtesy of jscreationzs / FreeDigitalPhotos.net

Bad attitude Don’t want to pay their dues Continually complaining Poor communication skillsGossip, lazy, apathetic Rude DisloyalWants reward with no effortWants to have fun!!

Who Are They?

graur razvan ionut / FreeDigitalPhotos.net

May 17,1968

Bad attitudeContinually complainingGossip, lazy, apatheticRudeDisloyalWants rewardWants to

have fun!!

Baby Boomers!

Work is not about paying the rent; it's about self-fulfillment. Listen to Richard Barton, the 30-year-old head of Microsoft's Expedia, a Website that lets you book your travel online: "Work is not work. It's a hobby that

you happen to get paid for.”By Nina Munk, Fortune Magazine, March 16, 1998

“Its not that people born after 1980 are narcissists, it’s that young people are narcissists, and they get over themselves as they get older.”Elspeth Reeve The Atlantic-2013

Why is the Millennial Generation different?

Image from graur razvan ionut

survey- Lee Hecht Harrison

Generational Point ofNo Return

Arvind Balaraman

Mix Tape…Golden Oldies

“My son is 21 years old and he has never ordered a box of checks. If a new generation of Members never orders checks, how valuable is it to offer 'Free Checks' as an incentive to open a checking account? If Financial Institutions are to remain competitive we must change what we are offering.”

Steve Webb COONeighbors FCU

Generational TimelineTraditional1909-1945

Baby Boomers1946-1964

Gen X1965-1980

Millennial1981-2002

Inside every Baby Boomer is a KID wondering

WHAT THE HECK

HAPPENED!?!?!

Tips for Baby Boomers

How will technology make my job or life easier?

Process Knowledge

Technology Knowledge

Skill KnowledgePicture from freedigitalphotos.net

Millennials & Baby Boomer Talent

• Identify & document the talents of top performing Baby Boomers• Experience review • Informal mentoring opportunities• Documentation



Gen X1965-1980

Millennial1981-2002

Generation XBorn 1965 - 1980

Generation X

Smallest 13%1 in 6

Born 1965 - 1980

Gen X = JAN

Gen X = JAN

Millennial = Cindy

BB = Marsha

Millennial = Cindy

Gen X = JAN

Latchkey Kids

Gen Xers are in their working prime

Gen Xers are in their working prime

Survey by Korn Ferry’s Futurestep division –Greater than ½ of the executives believe that Gen X is the most engaged generation

Gen X Friendly

69.32% low salary/Paychex•Tie bonuses to performance

48% Gen X wants the ability to make a difference in the business •Promote the company’s mission & vision

Leave me alone! (Micro Manage) •Challenge with new opportunities•Set goals & allow Xer to decide how to achieve

Gen X Friendly

See Something Different



Gen X1965-1980

Millennial1981-2002

freedigitalphotos.net

QUALITY TIME

Millennial Generation

90% of Millennialsreport being very close to their parents

90% of Millennialreport being very close to their parents

1974 40% BB felt they would be better off without their parents


• 80 million = Surpassed the Mighty Baby Boomers!

• 5 years = 40% of the workforce will be part of the New Millennium Generation.

• 10 years = 75% of the workforce across the globe will call themselves the New Millennium Generation


• 59% of Millennials Have Never Been Married

• 36% of Millennials Live in Multi-Adult Households

• Spending power of around 200 billion dollars a year


More Likely to attribute Global Warming to Humans

More Supportive of Stricter Environmental Laws

Nearly 80% Want to Work for A company that Cares About Their Environmental Impact

Environmentally Forward

According to recent studies, around 78% of Millennials are more likely to get involved with a brand if they have had face-to-face interaction with it.

Yep… YourSuccess Depends On Me!

National Retail-Federation Conference

• In 2002 –• Influence $3-400 billion• 81% of the apparel

purchases• 52% of car choices

NM Gen

Exchange of Ideas

OpinionsCollaboration

80% of Millennials view themselves as leaders today

The Hartford Millennial leadership survey

Millennials & Promotions

Zappos HR Department

“We have replaced the EXIT interviews & Annual Reviews with the STAY interview.”Adam BroersBethany Retirement Living

1st STAY interview occurs within the first 60 days of employment, followed by yearly STAY interviews.

STAY Interview Questions• Tell me what you like most about working here?• What drives you to come to work everyday?• What do you think of when you think about your job?• When was the last time you thought about leaving your job & what was the cause of

you thinking about leaving?

Millennials Value these conversations• Collaborative • Millennials want to know their manager is participating in their career development

•60% I am always learning something new at work•64% I feel my work is valued by my leader

Mark Murphy Leadership IQ Study

Motivating The New Millennium Generation

•What’s something that you’re better @ now than you were last month?•What things would you like to get better @ this month?•What is your plan for developing these skills?•What resources can I help you with? Mark Murphy Leadership IQ Study

Monthly 15-Minute Conversation

Trust?Parents 86%Teachers 86%Friends 83%MusicCelebrities 35%Athletes 30%

Millennials

College Graduates

As their most important employee benefit, 33% of recent college grads chose training and

development over salary and 98% felt that working with strong mentors is also important

PricewaterhouseCoopers

The Traditional GenerationDear Mr.Smith,

Baby BoomerDear Tom,

Gen XerTom,

The New Millenniumim 2 hot 4 u!

👀👀✌🔥🔥👩👩👩👩👧👧👦👦🐑🐑

Just because it worked before doesn’t mean

it will work this time

• COST?• QUALITY?• SAFETY?• SERVICE?

The NM Generation does want to make a difference in the workplace, and they want to challenge the ‘old ways of thinking.’In Deloitte’s survey of 7,800 young people, two of the fundamental findings…

NM Generation perceives innovation is being stifled by management’s attitude, and that a company should be judged not only on a monetary basis but also on the impact it makes in society. In the 2014 Millennial Impact Report, over 90% of the NM Generation are aligning their skills with organizations that are making a positive impact on society

Tuft & Needle

Angela SpainCentral District Health Dept.

According to Nielsen, over 70% of the NM Generation feels that technology makes their lives simpler; over 50% feel technology brings family and friends closer; and almost 25% ranked technology as the top defining characteristic of their generation

NM Gen = Technology Equilibrium (TEQ)the successful blending of life & work via technology.

90% of the NM Generation check their phones, texts and social media before getting out of bed and over 65% spend as much time if not MORE with their friends online versus in person

In that time before getting out of bed the New Millennium Generation has, responded to a customer request, communicated with her overseas team, updated her online calendar, read her twitter feed and made happy hour plans with friends via OpenTable. Can Generation X and Baby Boomers do this? Of course they can, but for the NM Generation, adopting TEQ means there is not a distinction between the work tasks and the non-work tasks. The NM Generation does not think of communication with a client as work and making dinner reservations as leisure, it is all the same thing. Most important, being TEQ, the NM Generation does not resent one part of her life interfering with the other because work and life have become one.

Always On Their Phone!

84% of NM66% of Gen X44% of Baby Boomers According to Emarketer

Social Media Usage

According to Emarketer

Social Media Usage

84% of NM66% of Gen X44% of Baby Boomers

“By giving people the power to share, we're making the world more TRANSPARENT.”

Mark Zuckerberg

In an L2 Think Tank study, it was reported that over 80% of successful Millennials log onto Facebook everyday, and more than 50% are influenced by Facebook and web based information when making buying decisions.

by year 2020, 60% of the NM Generation believes “social media literacy will be required of all employees.”33% of the NM Generation ranked “social media freedom” more important than salaryAccording to Future Workplace’s Multiple Generations @ Work survey,

Intel’s Social Media policy is specific regarding what not to share, i.e. confidential information. But it also works from the assumption their employees are mature individuals. Intel informs their employees to be “transparent, truthful, yourself and up to date” when it comes to social media. Intel further instructs their employees not to reveal confidential information, not to bash the competition, to admit when they make a mistake and to correct their social media mistakes.

CELL PHONES

CELL PHONESFACEBOOK

CELL PHONESFACEBOOK

TEXTING

CELL PHONESFACEBOOK

TEXTINGTWITTER

TWERKING(Miley Cyrus Style)

TRANSLATION

CELL PHONESFACEBOOKTEXTINGTWITTERTWERKING(Miley Cyrus Style)

SMILINGLAUGHINGTALKINGFUNTRUST

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FacebookMeagan JohnsonGenerational-Humorist

Twitter@MeaganSJohnson

mailto:[email protected]

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• Ascentis Recruiting:• Manages onboarding• Standardizes paper-work• Integrates with social

media• Portal that parses resumes

• Ascentis Talent Management• Mobile interface• No training required• Easily identify top employees• Employees can rate

themselves

Ascentis HCM Solutions

• Free live webinars monthly• Free HRCI, SHRM, and APA credits• All webinars recorded and posted to

website for free.UPCOMING WEBINARS

Feb. 15, 2017 – Employee Retention for the Long Term – Training for the MarathonFeb. 23, 2017 – Employee Engagement: Why it Really Matters to OrganizationsMar. 2, 2017 – Using Behavioral Assessments in Recruiting and HiringMar. 7, 2017 – The Advantages of Hiring U.S. Veterans

http://info.ascentis.com/Feb15EmployeeRet.html

http://info.ascentis.com/Feb23EngagementLP.html

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Contact Us

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Zap The Gap! - Ascentis · 2020. 10. 10. · Zap The Gap! Meagan Johnson Keeping Millennials &...

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