Isaac L. Riley Jr.69 31ST AVE. 31903 * Columbus, GA 31903 * 706-575-4579 (c) * rlyjrsc@gmail.com

PROFESSIONAL SUMMARY

Highly motivated, strategic thinking stylist. A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness. Goal oriented and always willing to learn while being excited about life and new opportunities for self-growth and within a corporation.

CORE COMPETENCIES Customer Service Communication Multi-Task Teamwork Supervisory Experience

EXPERIENCE

2014 - Present CIRCLE K Columbus, GA

Customer Service Specialist

Provided information, responded to inquiries, and solved their concerns and requests via telephone and face to face.

Responded immediately to customer inquiries, process orders and requests. Kept a record of customer interactions and transactions, communicated and coordinated with

coworkers. Demonstrated knowledge and experience in customer service principles, and product knowledge. Problem solved, analyzed, and tolerated high volumes of stress.

2012 TARGET Columbus, GA

Wireless Sales Associate

Greeted customers with enthusiasm. Provided courteous service/assistance to store visitors. Used register and handled cash. Completed and maintained inventory, stocking and orders.

2008-2011 RHYTHM BLOWOUTS Columbus, GA

Salon Manager

Oversaw salon conditions in terms of appearance, cleanliness and safety, also made sure all supply inventories were stocked.

Was responsible for the day-to-day operations of salon functionality. Responsible for training and supervision of staff. Interviewed, trained, promoted, supervised employees. Oversaw the stylist schedules and enforced opportunities for staff training in the latest techniques.

2006-2007 KHOL'S

Visual Supervisor

Implemented all aspects of merchandise and visual presentation in accordance with corporate directives.

Assisted Store Management in maintaining fixture/graphic disciplines, signing, and merchandising directives throughout the store New Store openings and renovations throughout the Company.

Trained and supervised department associated. Displayed exceptional customer service. Assisted with inventory maintenance. Participated as a new store visual support associate; traveling as needed through the home district and

into other districts as required in support of ongoing new store and remodel programs.

2013-2014 VOLUNTEER EXPERIENCE Fort Benning, GA

Muscogee Manor

Volunteer beautician offered beauty services to the residents and tenants. Provided a positive and educational environment.

EDUCATION

2012-2014 VIRGINIA COLLEGE Columbus, GA

Associates of Applied Science: Cosmetology

1997-2001 CARVER HIGH SCHOOL Columbus, GA

General HS Studies

COMPUTER SKILLS

Proficient in PC systems, Microsoft Office Suite, Microsoft Excel, Access, Adobe Photoshop, Social Media.