Yukon EMSIridium Satellite Phone

Presented by Howard Fick

Objective

• Provide all Yukon EMS Personnel with the knowledge and experience to operate the Iridium Satellite Phone.

• Answer any questions on existing Multi-Departmental Mobile Radio System (MDMRS)

What is Iridium?

• The Iridium Network was created to standards set by the US Military in the 90’s, and was used exclusively by US Government Agencies.

• Iridium eventually released the technology for the public to use, but low subscribers and high operational/maintenance costs bankrupted Iridium.

• Iridium was reestablished in the early 00’s, and is becoming the leading choice in Satellite Phone Communication.

Topics to be Covered

• Explanation of International Dialing Patterns.• Features and Benefits of Iridium Phones.• Basic Operation – placing/receiving a call.• Menu Operations (Programming Speed Dial,

etc.)• Using External Antenna. • Monthly Testing.

Features of Iridium Sat. Phones

Benefits• Secure• Operable in all weather• Portable• Works anywhere in the world with a view of the

sky.• Easy to use.• Water resistant.• Greater reliability then the Global Star network.

Features of Iridium Sat. Phones

Disadvantages

• No in-building coverage.• Expensive.• No interoperability with other YTG Systems.

Guide to International Codes

Dialing Codes Explained1 | 867 | 536 | 4444

1 = Long Distance Access Code867 = Area Code536 = City Code4444 = Phone Number

Guide to International Codes

• You Iridium Number is Structured like this;8816| 316 | xxxxx

Where 8816 is the country code. All other numbers are treated as the phone number.

8816 = Iridium Country Code3101 = City Code (Technically)xxxx = Iridium Number

Basic Operation• Set Resembles a Cell

Phone• Call Placement is similar

to a cell phone.• Uses a SIM Card (your

phones identity).

• Iridium Quick Reference Guide

Basic Operation

Turning your Phone On①Rotate Antenna upwards and extend.②Press Power Button until Iridium Logo Shows③If PIN is Requested – Enter ‘1111’ press ‘Ok’.④Wait for Phone to display ‘Registered’.⑤Ensure you have signal in the upper left corner

and place call.

Note: All YEMS Iridium Phones have the same PIN

Basic Operation

Status Indicator LEDIf the LED is… Then…

Alternating Red/Green A call is incoming.

Flashing Green You are receiving signal from the Iridium Network. You can make and receive calls.

Flashing Yellow You are temporarily unable to make or receive calls. Try again later.

Flashing Yellow/Red Your SIM Card may be inserted incorrectly, may not be inserted.

Flashing Red Service is not available.

Basic Operation

Display Status Indicators

Dialing Patterns

Iridium to Landline00-1-867-536-4444

or… Press ‘0’ until a + sign is displayed and dial the number as a ‘normal’ long distance

number.

Remember, 00 is Iridium’s International Access Code, 1 is the Country Code for N. America

Dialing Patterns

Landline to Iridium

011-8816-31xx-xxxx

011 = The international access code8816 = Iridium Country Code3101 = City Code (Technically)xxxx = Iridium Number

Calling an Iridium Phone

Example of Calling Iridium to Iridium

• Press and Hold the ‘0’ Button until the ‘+’ Sign appears.

• Then Dial the Iridium Number in question.

• For Example 00 8816 316 54253 or+ 8816 316 54253

Basic Operation

Placing a Call From Your Phone

①Ensure phone is On and Registered.②Dial your phone number as;

00-1-867-536-4444Or… Press and Hold ‘0’ and wait for the ‘+’ and dial as a normal

call.

③Press Okay and Wait for Ringing.

Note: Be patient, Iridium Calls May take up to 30 seconds to process.

Basic Operation

Things to Note

• Calls originating from a Cellular Network may be unable to call an Iridium Satellite Phone.

• In areas of heavy smoke (from Forest Fires), signal could be degraded.

Using External Antenna

• External Antenna Provides Coverage while in buildings or vehicles.

• External antenna’s are magnetically mounted. This means that on our ambulances, it may only mount to the hood or roof of cab.

• Mount Antenna where view of sky is greatest.

Using External Antenna

• Ensure the phone is OFF before removing/attaching antenna.

• If you forget to turn the phone off, power cycle the phone, or re-register (Quick Menu

Button, ‘Register Now’ #8

Menu Operations

• Your phone has a ‘Menu’ Button and a Quick Menu Button ( )

• Quick Menu ( ) Provides easy access to common menu items using the dial pad or up/down arrows.

• For example ‘1’ accesses the phone book• ‘2’ Mutes your Handset.

Menu Operations

• The ‘Menu’ Button gives full access to all phone settings.

• One common menu option is ‘Phonebook’• Your phone can store 100 numbers.• You can program Speed Dial numbers (press and hold a

number 1-9 to automatically dial the assigned number)» Programming local Hospital, Fire, Police are suggested.

Menu Operations

Setting a Speed Dial1.Press M+ Button2.Display will now read ‘Add to Phone Memory.

Select?. Press ‘OK’3.‘Enter Number:’ will be displayed. Enter your

desired phone number as – ‘001867xxxxxxx’4.Press ‘OK’. ‘Enter Name’ will be displayed.

Type in a name using the dial pad. Press ‘OK’ when done.

Menu Operations

Setting a Speed Dial – Con’t5.‘Enter Location’ will be displayed. Press 1-100

and select ‘OK’.6.‘Add To Phone Memory’ will be displayed

when complete. Follow steps 5-8 to program additional numbers, or press and hold ‘C’ to return to the main screen.

Menu Operations

Menu Structure for ‘Phone Book’

Using Your Phone Book

• Buttons 1-9 can be used as 1 touch speed dials.

• These buttons are direct access to phone numbers programmed in locations 1-9. Press the number for 3 seconds and it will automatically dial the stored number.

• The button ‘MR’ can be used to access all 100 numbers in your phone book.

• By Pressing ‘MR’ and corresponding location – ie. ‘50’ you can access the number that way. It will also allow you to scroll through the phonebook.

Monthly Testing

???Questions???

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