On-Call Issues for Geriatric FellowsUH Department of Geriatrics

What has been your call experience in the past?

What is the worst part about call? What are the hardest things to deal with?

You manage a lot more over the phone Patients are often more complicated On the bright side, there is a nurse at the

other end of the phone.

Two fellows per scenario:◦ One is the fellow◦ One is the nurse calling, this person will also be

the family member if applicable We will watch and offer constructive

suggestions and make comments Relax! This is just practice!

The “nurse” fellow will be given a sheet with additional information the physician fellow should elicit with questions

Nurses: Do not volunteer information. Let the “fellow” elicit the information from you.

“Fellow”: If you are stumped, you can ask your colleagues here to help you! Just say, “I want to call my attending and call you back.”

How was it? We’ll meet monthly to discuss and dissect

particularly difficult “on-call” issues We’re here to support you! Thanks for your participation!