PLANNINGWhat to incorporate and why it matters for the *new workplace

YOUR RETURN TO WORK

GUIDE

In a recovering business world - the b e s t a p p ro a c h to e a s e unc e rta intie s a nd a s s ure e m p lo y e e s o f the ir w e llne s s a nd im p o rta nc e to the c o m p a ny is to c re a te a c o nne c te d e nv iro nm e nt w he re inte ra c tio ns a re s m a rt, a nd c o nta c tle s s a nd info rm a tio n is a c c e s s ib le .

This guid e e xa m ine s the s hift in w o rkp la c e e xp e rie nc e a nd o utline s im p o rta nt s te p s fo r p la nning a a ‘re turn to w o rk’ s tra te gy tha t p uts fo c us e s m a king e m p lo y e e s m o re c o m fo rta b le a nd c o nfid e nt w he n the y c o m e b a c k to the o ffic e .

the future o f w o rk e xp e rie nc e is

co n n e c t e d

let’s start here – a s k y o urs e lf: ho w d o y o u fe e l a b o ut go ing b a c k to w o rk?

e xc ite d go o d ind iffe re nt

c a utio us w o rrie d s c a re d

workers expect a - negativeeffect on their workplace 1

43%

peopleEmployees are the heart of any organization. The workplace culture, access to tools, internal and external motivation and other factors will influence overall productivity

technologyTechnology is the engine that drives a company’s business forward. The types of technologies you have incorporated help business evolve, scale, and adapt to changing needs.

environmentYour work environment and processes stitch everything together and govern your resource’s (human capital and physical attributes) ability to thrive and grow.

a look at what makes up the n e w

w o rk p la c e

The s ta nd a rd s y o u p ut in p la c e no w w ill s ha p e y o ur ne a r- te rm

a nd s ho rt- te rm s uc c e s s in a ‘re turn to w o rk’ la nd s c a p e

return to work strategy

CREATE A TASK FO RCEThere will naturally be genuine d e b a te o n d iffic u lt a nd im p a c tfu l d e c is io ns o v e r t im e . W o rkp la c e s o lu t io ns a re go ing to re q u ire im a gina t io n a nd d e d ic a t io n fro m c ro s s - func t io na l te a m s tha t ha v e ne v e r c o - e x is te d b e fo re o v e r o ne to p ic .

Th ink re a l e s ta te , IT, s e c u rity , hum a n re s o u rc e s , c o m m un ic a t io ns , le ga l, e tc .

W HO SHO ULD JO INThink of departments such as: real

estate, security, human resources, communications, legal, workplace .

*And any employee that feels strongly about the issue

RE- ENVISIO N W O RK DESIG N

So c ia l- d is ta nc ing a nd 6 fe e t o f s e p a ra t io n w ill c o n t inue fo r m a ny

m o n ths if no t y e a rs . Th is m a y e n ta il re - d e s ign ing y o u r w o rkp la c e flo w ,

d e s ks , o r e v e n b ringing in o the r ha rd s c a p ing c o m p o ne n ts like ligh ts ,

s o und s , fo lia ge e tc . to he lp w ith e m p lo y e e e m o tio ns , p ro d uc t iv ity ,

a nd o v e ra ll c o m fo rt .

Th is ty p e o f a p p ro a c h to the d e s ign a nd la y o u t o f y o u r w o rkp la c e

s ho u ld fa c ilita te w e llne s s .

ADDITIO NAL SUG G ESTIO NSOne - way aisles or corridors

Semi- permanent partitionsFiltered air systemsSanitation stations

Setting up a work neighborhoods

INCREASE CO MMUNICATIO N AND TRANSPARENCYThe m o re y o u s ha re fro m a n o rga n iza t io na l s ta nd p o in t , the m o re in fo rm e d e m p lo y e e s fe e l. The m o re in fo rm a tio n the re is , the b e t te r e q u ip p e d e m p lo y e e s w ill b e to m a ke d e c is io ns a b o u t the ir d a y to d a y w o rk liv e s .

IDEAS FO R INCREASED CO MMUNICATIO N

Create a dedicated channel for health or social impact topics

Leverage real - time alert systemsShare data and insights pulled from

new tools (i.e. peak hours at the gym are xyz)

GENERATE RELEVANT AND

MEANING FUL CO NTENT

Do no t c re a te c o n te n t fo r c o n te n t s a ke b u t d o c re a te ne w fo rm s o f

c o n te n t tha t w ill in s p ire , m o tiv a te , a nd e d uc a te y o u r te a m s . Ha v ing a

la rge r und e rs ta nd ing o f y o u r c o m p a ny ’s o v e ra ll o b je c t iv e s ,

s t ruggle s , w ins , a nd o p p o rtun it ie s he lp s e m p lo y e e s fe e l m o re inv e s te d .

TYPES O F CO NTENT CO ULD BEWeekly round - up of top news itemsA note from the CEOVideo diaries from employeesSurveys and polls to gauge sentiment

INCORPORATE SPATIAL VISUALIZATIO NThe c a p a c ity , d is trib u t io n a nd flo w o f y o u r w o rkp la c e m a y re q u ire c o ns id e ra t io n . To o ls tha t he lp y o u und e rs ta nd w he re p e o p le a re , ho t s p o ts o f c o nge s t io n , ingre s s a nd e gre s s flo w s c a n he lp y o u re -d is trib u te p e o p le a c ro s s y o u r c a m p us .

IDEAS FO R LEVERAG ING THIS DATAEmployees plan the time of day they

want to come inDefining entrance only and exit only

doorsRe- arrange large communal spacesConfigure desks more appropriately

Shut down and open - up areas based on capacity

jun 27

DEADLINE

EMBRACE DISTRIBUTED W O RK

Em p lo y e e s m a y s t ill fe e l m o re c o m fo rta b le w o rk ing fro m ho m e .

So m e s tra te gie s m a y b e to e nc o u ra ge p a rt ia l w o rk- fro m - ho m e m o d e ls to s e c t io n o ff la rge flo w s o f

t ra ffic to the w o rkp la c e .

Silo e d w o rkflo w s a nd to o ls inc re a s e d is rup t io n in the w o rk e nv iro nm e n t .

Pro d uc t iv ity im p ro v e s w he n to o ls a re e a s ily a c c e s s ib le fo r a ny t im e ,

a ny w he re w o rk m o d e ls .

TIPS FO R DAILY BUSINESSMake tools more accessibleProvide anytime, anywhereconnectivityMaintain virtual meeting and collaboration strategies

RESEARCH REMOTE ACCESS TECHNO LO G YW a s h y o u r ha nd s . To uc h a d o o rkno b . W a s h y o u r ha nd s . Re p e a t .

O ne o f the m o s t t re nd ing th ings c o m p a n ie s a re lo o k ing to w a rd s a re re m o te a c c e s s te c hno lo gy a nd d igita l b a d ge s to d e c re a s e the num b e r o f th ings e m p lo y e e s to uc h . The s e ty p e s o f s y s te m s e na b le c o n ta c t le s s e n try o r a c c e s s a c ro s s y o u r v e nue .

THING S YO U W O N’T NEED TO TO UCHDoors, knobs, hallways

Light switches and controlsKiosks or digital screens

ThermostatDesk height

Hands (virtually share contact info!)

BUILD IN ‘NO TO UCH’

INTERACTIO NSPutting a fo c us b a c k o n s m a rt ,

c o nne c te d s p a c e s tha t le v e ra ge Io T d e v ic e s , b e a c o ns , a nd s e ns o rs

c re a te lo w - to uc h in te ra c t io ns w ith in y o u r w o rk e nv iro nm e n t . Pe o p le

c o m m un ic a te w ith m a c h ine s a nd m a c h ine s c o m m un ic a te w ith e a c h

o the r, re d uc ing re d und a nc y o f ‘to uc hp o in ts ’.

EXAMPLES TO CO NSIDERReserve a room via an appReserve a desk via NFC techAccess conference room controls via sensorsEngage with kiosk via a personal device/controllerOrder food through an app

LOOK TO PLATFO RM SO LUTIO NSLo o k fo r w o rkp la c e s y s te m s o r p ro p e rty a nd fa c ilit ie s te c hno lo gy tha t p ro v id e a w a y fo r 3 rd p a rt ie s to p lug- in a nd w o rk to ge the r in o ne e c o s y s te m . The re w ill b e a c o nv e rge nc e o f w o rkp la c e s o ftw a re in the c o m ing y e a rs , s o it is b e t te r to s ta rt tha t t ra ns it io n no w .

PLATFO RM BENEFITSLow cost , licensed softwareNo maintenance, no hosting

Scalability for multiple locationsFaster time - to - deploy

Access to a network of software APIs

t h e s a m e3 1%

le s s o ft e n w h e n th e y re tu rn to w o rk4 3 %

m o re o ft e n2 1%

u n s u re4 %

US workers want to work from home 2

There will be a reliance on te c hno lo gy to s tre a m line p ro c e s s e s a nd w o rkflo w s b y b rid ging the ga p b e tw e e n p hy s ic a l inte ra c tio ns a nd d igita l to uc hp o ints to m a ke s p a c e s m o re a c c e s s ib le a nd p e o p le b e tte r info rm e d .

1. G lo b a l, lo c a l, a nd p e rs o na lize d c o m m unic a tio ns w ill b e im p e ra tive fo r e m p lo y e e s e ntim e nt.

2 . So ftw a re a nd m o b ile te c hno lo gie s w ill a llo w e m p lo y e e s to inte ra c t w ith o ffic e s p a c e b ut no t ha ve to to uc h things .

3 . Co nne c te d inte ra c tio ns s ho uld b e d e s igne d fro m a hum a n p e rs p e c tive w hile b ringing in te c hno lo gy to a s a n e na b le r.

4 . W ha t m a ke s up a “he a lthy ” w o rk e nv iro nm e nt c a n b e p ulle d fro m d iffe re nt s o urc e s .

the ne w w o rkp la c e

s u m m a ry

The CXAp p is a m o b ile s o lutio n fo r d igita l c us to m e r e xp e rie nc ep ro gra m s a c ro s s m e e tings , e v e nts , c o m m unitie s a nd c a m p us e s .Se rv ing a s a c o m p re he ns iv e w o rkp la c e e xp e rie nc e s o lutio n , o urSa a S p la tfo rm d riv e s e nga ge m e nt w ith a m o b ile - firs t m ind s e t a c ro s sw o rkp la c e o p e ra tio ns thro ugh p e rs o na lize d a nd c o nte xtua l o n- s itejo urne y s . W e a re the le a d ing m o b ile a p p p la tfo rm y o u c a nc us to m ize a nd d e p lo y a c ro s s a ll lo c a tio ns , a ll b u ild ings , a ll p ro gra m sy e a r a fte r y e a r

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