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Making ourselves and practices more sustainable [Your organisation’s Name] [Your Name]
YOUR ORGANISATION’S · 2019-07-16 · To become customer centric organisation. To make your...
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T R A I N I N G & C O N S U L T A N C Y S E R V I C E S Why your organisation needs CSM recognition? To become customer centric organisation. To make your customers feel that they are valued. To conduct and ensure improvement initiatives are according to the Voice of Customer (VOC). To verify that improvement initiatives enhanced customer satisfaction. 1 2 3 4 . SIRIM STS . Organisation submit Report for Assessment @ Assessment Report by Assessor . Assessment visit verification . Score : min 700 points
Transcript of YOUR ORGANISATION’S · 2019-07-16 · To become customer centric organisation. To make your...
TRAI
N ING &
CONSULTANC Y SERVICES
Why your organisation needs CSM recognition?
To become customer centric organisation.To make your customers feel that they are valued.To conduct and ensure improvement initiatives are according to the Voice of Customer (VOC).To verify that improvement initiatives enhanced customer satisfaction.
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4
. SIRIM STS
. Organisation submit Report for Assessment @ Assessment Report by Assessor. Assessment visit verification. Score : min 700 points
TRAI
N ING &
CONSULTANC Y SERVICES
YOUR ORGANISATION’S
COMPETITIVENESS
For more information, please contact:
SIRIM STS Sdn BhdBuilding 2, SIRIM Complex 1, Persiaran Dato’ Menteri
P.O. Box 7035, Section 240700 Shah Alam, Selangor
Tel: 03-5544 6200 / 6297Fax: 03-5544 6348
E-mail: [email protected] Website: www.sirimsts.my
www.facebook.com/SIRIM.STS
