Your Operations & Maintenance Group Benefits and Harvest ...2 Operations & Maintenance Group...

FOR CANADIAN EMPLOYEES OF PROTRANS AND UNIONIZED CANADIAN EMPLOYEES OF OPERATIONS & MAINTENANCE

Transition Guide

Your Operations & Maintenance Group Benefits and Harvest Retirement Savings Program

2 Operations & Maintenance Group Benefits and Harvest Retirement Savings Program

You recently learned about a change to your Harvest Retirement Savings Program’s (Harvest) service provider, effective January 1, 2017. With this change, Sun Life Financial will become the provider for both your Group Benefits and Harvest, which do not change. As a plan member, this move entitles you to a number of service enhancements and benefits to help you invest better, save better and stay better.

Inside this guideStep 1: Get connected! 4 Step 2: Download the app 5 Step 3: Review your Group Benefits 6 How to register for direct deposit 7 Good to know 8 How to register for coordination of benefits (COB) with your spouse 9 Step 4: Review your Harvest Retirement Savings Program 10 Your contributions 11 Your investment instructions 12 Your beneficiary designation 15 Important dates 16 Checklist 17 Appendix 1: Replacement portfolios for transferred assets 18 Appendix 2: Your investment approaches and fund lineup 20

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With both your Group Benefits and Harvest with Sun Life Financial, you’ll enjoy having easy access and one-stop support for both programs, online or by calling one toll-free telephone number.

One phone number – 1-866-881-0583 Available any business day between 8 a.m. and 8 p.m. ET to answer all of your questions regarding your Group Benefits and Harvest. One website - mysunlife.ca/snclavalin You have 24/7 access to the tools, services and information you need to manage your Group Benefits and Harvest online in one convenient place. One app - my Sun Life Mobile Download and use the app to submit and track benefits claims, check full coverage details and your Harvest balances, look up drugs, access helpful tools to help you save more money, and use your phone to show your virtual drug and coverage cards whenever and wherever you need them.

Step 1: Get connected!

> This is the same access ID and password to access both your Group Benefits and Harvest accounts.

> This is the same access ID and password you use for the Customer Care Centre, secure website and mobile app.

> Forgot your access ID? On mysunlife.ca/snclavalin select I forgot my access ID.

> Forgot your password? On mysunlife.ca/snclavalin select I forgot my password.

You need your access ID and password to sign in to mysunlife.ca/snclavalin and access your account, plan and benefits information and an entire suite of tools.

You already set up your access ID and password to manage your current Group Benefits account. You can use the same information to access your Harvest account through mysunlife.ca/snclavalin.

You may wish to bookmark this site for future access.

WELCOME! GROUP INSURANCE RETIREMENT AND SAVINGS

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If you are not a member of this group plan, please use mysunlife.ca to sign in and access your account

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my Sun Life MobileFaster. Easier. More connected.

Questions? Call 1-866-881-0583 toconnect with benefits and retirementCustomer Care Centre representatives, any business day, 8 a.m. to 8 p.m. ET.


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The my Sun Life Mobile app lets you do everything you’re used to, but on the go!

Download the my Sun Life Mobile app on your smart phone or tablet (available through Apple and Google Play app stores).

You’ll need to set up your access ID and password before signing in.

Now, sign in and enjoy!

Step 2: Download the app


Step 3: Review your Group BenefitsKeep track of your NEW Group Benefits contract numbers Extended Health Care and Dental benefits: 150300 Life, Short-Term Disability (STD) and Long-Term Disability (LTD) benefits: 103000

Please note You have already been enrolled in your plan. Clicking on the [Enrolment] button will direct you to your Group Benefits details.

Review your personal information and coverage details• Sign in to mysunlife.ca/snclavalin• Click [Enrolment] under the heading my health and

well-being on the Home page

• Select [View your coverage summary] under the Enrolment Options box

• Review your personal information to ensure all the details are correct. If any changes are needed, please call Sun Life Financial at 1-866-881-0583 on business days, 8 a.m. to 8 p.m. ET

• A summary of your coverage is available in the Benefits box located under your personal information

Update your beneficiary designation

Even if you have already selected beneficiaries under your current Group Benefits, you must select your beneficiaries again. However, any previous irrevocable designation will prevail.

It is recommended that you nominate a beneficiary to ensure that in the event of a life claim, payment can be made promptly and according to your wishes. You can print the beneficiary form at any time accessible from the [Enrolment] link as outlined below. Special note for Quebec residents If you are a Quebec resident and name your legal spouse as your beneficiary, this designation is considered irrevocable (meaning you must have your spouse’s written consent to change your beneficiary designation) unless you specify “revocable” when first naming your spouse as a beneficiary. Print the beneficiary form:

• Sign in to mysunlife.ca/snclavalin• Click [Enrolment] under the heading my health and well-being on the Home page

• Select [View your coverage summary] under the Enrolment Options box

• Click [Print Beneficiary form]

• Download the form in your preferred language of English or French, fill it out as required and mail it to the address provided on the form

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How to register for direct depositSign up for direct deposit to get quicker and more convenient claim payments.

Even if you have previously registered for direct deposit with Sun Life Financial, you have to register again.

• Sign in to mysunlife.ca/snclavalin

• Click [my claims] under the heading my health and well-being on the Home page

• Select [Direct deposit] under the Take me to ...menu on the right side of the page

• Select [update] under “Step 1”, provide your bank information and click [submit]

• Select [update] under “Step 2”, enter your email address and preferences, and click [submit]

• Click [done] to complete your direct deposit registration


Use your virtual drug and coverage cards! You will not be receiving plastic cards for your Group Benefits. Your drug and coverage cards will be accessible through the my Sun Life Mobile app. Save your cards in your e-wallet and make sure to share them with your dentist or pharmacist for instant payment of your covered expenses. Should you wish to print your cards, sign in to mysunlife.ca/snclavalin, select your contract number under the heading my health and well-being from the Home page, then click on the [Print Drug Card] link on the right side of the Quick View page. Make sure to use your current cards for expenses incurred until December 31, 2016, otherwise your claim will be rejected. The new cards will be effective January 1, 2017.

Good to knowExpenses incurred up to December 31, 2016: The deadline for claims to be received by Sun Life Financial is March 31, 2017. These claims are to be submitted as paper claims and are to be mailed to Sun Life Financial to the address noted on the form using your current contract number (150230). Starting January 1, 2017, claims should be submitted under your new contract number (150300) and may be submitted online through mysunlife.ca/snclavalin, the my Sun Life Mobile app or by mailing in a paper claim.

Exception drugs approved under your current program will automatically be transferred under the new contract number.

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How to register for coordination of benefits (COB) with your spouseIf you have a spouse who also has a benefits plan with family coverage, you may be able to claim benefits under both plans. Coordination of benefits (COB) allows you to claim under both plans for up to a combined maximum of 100% of the eligible (reasonable and customary) amount of the coverage expense.

To find out how to do this, sign in to mysunlife.ca/snclavalin, select your contract number under the heading my health and well-being from the Home page and then select [Coordination of benefits] under Take me to... (on the right side of the Quick view screen).

To update your current COB information:

• Select [update]

• Select the statement that applies to your spouse’s coverage under each contract number

• Select [update now] when done

We’re here for you! As part of your plan, we’re here to help you with your Group Benefits needs. Contact us at 1-866-881-0583 on business days, 8 a.m. to 8 p.m. ET if you have questions about your plan, including updating benefits or adding coverage to reflect a change in your life.


Step 4: Review your Harvest Retirement Savings Program

If you have assets in the Harvest at Manulife: All assets will transfer to Sun Life Financial. This includes your current Harvest account (your Group RRSP and your DPSP), but also any other account, such as a spousal account or a locked-in retirement account (LIRA).

SNC-Lavalin has copied your contribution rate and mapped your investment instructions to new funds at Sun Life Financial. It is therefore important that you review your Harvest Program’s contribution rate and investment instructions to ensure they still align with your personal risk tolerance and with your retirement goals.

When you first review your account online you will see how your Harvest account has automatically been set up for you.

Your Harvest Retirement Savings Program is designed to help you save for your retirement. It will still consist of:

• a Group Registered Retirement Savings Plan (Group RRSP) where your contributions are deposited; and

• a Deferred Profit Sharing Plan (DPSP) where the Company’s contributions are deposited.

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Your contributionsYour current RRSP contribution rate will be moved over to Sun Life Financial and continue to be effective on your first pay in January 2017.

If you are allowed to modify your Harvest contribution rate and wish to do so, you must proceed before December 7, 2016 if you want the change to apply to your first contribution at Sun Life Financial in January 2017.

How to update your contribution rate You can update your contribution rate online or by calling the Customer Care Centre. To update your instructions online, once you’ve signed in to mysunlife.ca/snclavalin:

• select [my financial centre] from the Home page

• select [Payroll contributions] from the Requests drop-down menu

• use the Payroll contribution calculator to help you decide how much to contribute from each pay

• you will see your current payroll deduction instructions

listed. Simply type in the new percentage you wish to contribute under the Member Contribution column, and select [Save and Continue]

• review your new instructions, and if you’re happy with your choice, select [Submit]


Your investment instructions

Your current asset mix and investment instructions will not carry over to Sun Life Financial. Your transferred assets will be allocated and invested according to the fund mapping table in Appendix 1.

As a general rule, all funds with Manulife will be replaced with the SNCL Moderate Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

However, if your assets are currently invested in one of the three balanced portfolios (conservative, moderate or aggressive), the replacement SNCL Target Portfolio chosen for you will reflect the risk profile of the portfolio in which you are currently invested (see Appendix 1 for details).

The resulting new investment instructions will be applicable to:

• Assets transferred from your Harvest account at Manulife

• Any contributions starting in 2017, including your contributions deposited in the Group RRSP, as well as the company match deposited in the DPSP

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a. Determine how comfortable you are with investment risk

You can determine your comfort level with investment risk by using the online Asset allocation tool.

• Sign in to mysunlife.ca/snclavalin using your access ID and password, and select [my financial centre] from the Home page

• Select [my money tools] under the Resource Centre drop-down menu and select [Continue] to begin

b. Determine how much you need to save to meet your personal retirement goals

The Retirement planner lets you determine how much you need to save now to provide you with your desired income level in retirement. You can adjust a number of variables and, as they change over time, use the planner to update your calculations to see if any changes to your plan are necessary.

• To access the Retirement planner, select [my money tools] under the Resource Centre drop-down menu followed by Retirement planner

c. Learn more about your investment options

To learn more about your investment approaches and new fund lineup, review “Your investment approaches and fund lineup” section in Appendix 2 or sign in to mysunlife.ca/snclavalin.

Under my financial future, select [my financial centre]and discover lots of ways to learn – through e-books, videos and more – under Resource Centre, select [my learning centre] on the top page navigation bar

You can also access detailed fund information through Morningstar®, a leading provider of investment news and analysis.

Select [Investment performance] under the Accounts drop-down menu, then click on:

• [Rates of Return and Unit Values], to see how the

funds available in the plan have performed; or

• [Fund Report], to access tools and information on your funds

Before changing your investment instructions, you might want to follow these steps to ensure your investment strategy is right for you.


How to update your investments

You can change your investment instructions online or by calling the Customer Care Centre.

There are no charges for transfers; however, a two per cent fee may be charged if you make a transfer into a fund followed by a transfer out of the same fund within 30 calendar days.

To update your investment instructions online, select [Change investments] under the Requests drop-down menu.

If you do not take action regarding your investment instructions before December 31, 2016 Your assets at Manulife will automatically be invested in the replacement portfolios at Sun Life Financial as described in Appendix 1.

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Your beneficiary designationIf you have designated a beneficiary for your assets currently with Manulife, it will transfer to Sun Life Financial.

You should take this opportunity to review the beneficiary designation on file:

• Sign in to mysunlife.ca/snclavalin using your access ID and password, and select [my financial centre] from the Home page

• Select [Beneficiary info] from the Quick Links drop-down menu and provide your beneficiary’s information


Important datesTo allow for the transfer of assets to take place, both your Sun Life Financial account and your account with Manulife will be unavailable for transactions, as described below:

Changes to your investment instructions and beneficiary designations at Manulife will be allowed until

Your existing assets will transfer to Sun Life Financial on

Your account will be AVAILABLE for transactions at Sun Life Financial starting

4 p.m. ET on January 19, 2017 January 24, 2017 January 26, 2017

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√ Have you downloaded the my Sun Life Mobile app?

√ Have you updated your beneficiary designation under the Group Benefits?

√ Have you registered for direct deposit?

√ Have you determined or reviewed your Harvest contribution rate?

√ Have you determined or reviewed your investment instructions for assets in your Harvest?

√ Have you reviewed your beneficiary designation under Harvest?

Checklist


Appendix 1: Replacement portfolios for transferred assetsReview the following chart to see how your assets at Manulife will automatically be invested in replacement portfolios at Sun Life Financial.

Fund category Existing funds at Manulife Replacement portfolios at Sun Life Financial

Balanced Portfolios Conservative Balanced Portfolio

SNCL Conservative Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

Moderate Balanced PortfolioSNCL Moderate Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

Aggressive Balanced PortfolioSNCL Aggressive Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

Guaranteed SL of Canada daily interest account

SNCL Moderate Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

SL of Canada - 1 year

SL of Canada - 2 years




5 years (Compound Interest Account)

Money market Money market SLI

Bond (fixed income)

Canadian Bond Index SLI

Canadian Bond Active SLI

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Fund category Existing funds at Manulife Replacement portfolios at Sun Life Financial

Balanced Diversified SLI

SNCL Moderate Portfolio with a maturity date closest to, but not exceeding, your 65th birthday.

Canadian equity Canadian growth fund - CC&L

Canadian equity JF

Canadian equity SLI

Canadian small CAP SLI

Canadian equity index SLI

U.S. equity U.S. equity direct index registered SLI

International equity

International equity - Fiera Capital

International equity SLI

International equity index BlackRock

Global equity Global equity - MFS IM


Appendix 2: Your investment approaches and fund lineupYou have a variety of investments to choose from, with two distinct investment approaches in which you can invest and save: built FOR me and built BY me. Built FOR me You can simplify your investment decision-making process by choosing from the plan’s pre-built portfolios. These are pre-built portfolios based on a target date and your investment risk tolerance. Your target date is the date when you expect to retire or the date at which you expect to start withdrawing assets. SNCL Target Portfolios help you invest based on your investment time horizon – meaning when you need your money – and your comfort level with investment risk. Each portfolio automatically becomes more conservative (less risky) as it gets closer to its target date, but how the portfolios’ asset mix adjusts depends on the risk profile you choose. The portfolios provide diversification and are managed by a team of experts to help you stay on track for the long term. At maturity, a portfolio’s assets transfer to the SNCL Retirement Portfolio, which is designed for investors who will soon be drawing an income from their savings. Each portfolio’s asset mix was designed based on the length of time you have until you want your money and your comfort with risk.

Here are the built FOR me Target Portfolios available to you:

SNCL Target Portfolios

SNCL Conservative Portfolio Eight target dates from 2020 to 2055, in five-year increments

SNCL Moderate Portfolio Eight target dates from 2020 to 2055, in five-year increments

SNCL Aggressive Portfolio Eight target dates from 2020 to 2055, in five-year increments

SNCL Retirement Portfolio

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YOU SHOULD CONSIDER AN SNCL Target Portfolio IF YOU: • have a good idea of when you will need your money;

• have little interest in actively managing your portfolio, or feel you lack the knowledge or experience to manage your portfolio; and

• are comfortable with the portfolios strategy of decreasing levels of risk and potential returns as you approach your target date.

IF YOU DECIDE TO INVEST IN ONE OF THE SNCL Target Portfolios, ALL YOU HAVE TO DO IS:

1. complete the online Asset allocation tool. It provides you with an investment risk profile/score based on your answers to the questions – and it only takes a few minutes to complete;

2. determine your target date and invest in the portfolio that most closely matches this date and your investment risk profile and select the corresponding portfolio;

3. review your risk tolerance at least once each year – or when a major life event occurs – to ensure that the Target Portfolio you’re invested in continues to meet your needs. If it doesn’t, you can switch to another portfolio that better matches your risk tolerance.

Bill’s case study Bill is in his mid-twenties; he’s busy starting his career, planning a wedding and buying a house.

Between upgrading his skills and managing his personal life, he doesn’t have much time to think about investing. Bill just wants to put some money away for his future; he doesn’t want to spend too much time managing a portfolio. Bill completed the Asset allocation tool and discovered that he has a moderate risk level. Since Bill plans on retiring when he’s 65, he chooses the SNCL Moderate 2055 Portfolio.

* Portfolio mixes are for illustration purposes only, and do not represent actual allocation of funds.

SNCL Moderate 2055 Portfolio*

Fixed IncomeCash Canadian Equity U.S. Equity International Equity Others

2055 2050 2045 20402035

20302025

2020RetirementPortfolio

Asset mixes adjust gradually over time as you approach your target date


Beth’s case study As a single parent who just started a new job, Beth, 42, is busy balancing work with the demands of her family. With so much on her plate, she wants to save as much as she can and not think about it. Beth completed the Asset allocation tool and discovered that she has a conservative risk level. Beth hopes to retire at 65 (even though she may have to work longer), so she selects the SNCL Conservative 2040 Portfolio.

Carol’s case study Carol is so close to retirement she is actively planning her future. At 55, she has 10 or less years of work left. She wants to make sure she has a diversified portfolio that’s moving to a more conservative asset mix as she approaches retirement. Carol completed the Asset allocation tool and discovered that she has an aggressive risk level. To achieve this investment objective, she invests her money in the SNCL Aggressive 2020 Portfolio.

* Portfolio mixes are for illustration purposes only, and do not represent actual allocation of funds.


SNCL Conservative 2040 Portfolio*

20402035

20302025

2020RetirementPortfolio


SNCL Aggressive 2020 Portfolio*


2020 RetirementPortfolio


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Built BY me You can create your own portfolio from a list of specially selected funds. This approach suits plan members who want to actively choose and monitor their investments. You can choose a mix of funds that matches your investor risk profile. You should use the online Asset allocation tool before choosing the built BY me approach.

Here are the built BY me funds available to you:

Fund category

Guaranteed SLA 1 Year Guaranteed fund

SLA 5 Year Guaranteed fund

Money market Sun Life Financial Money Market Segregated Fund

Bond (Fixed income) BlackRock Universe Bond Index Segregated Fund

Canadian equity BlackRock S&P/TSX Composite Index Segregated Fund

CC&L Group Canadian Q Growth Segregated Fund

Jarislowsky Fraser Canadian Equity Segregated Fund

U.S. equity BlackRock U.S. Equity Index Segregated Fund (Registered)

International equity BlackRock EAFE Equity Index Segregated Fund

Fiera International Equity Segregated Fund

Global equity Sun Life MFS Global Value Segregated Fund

Default option If you do not provide active investment instructions for your plans, your contributions will be directed to the SNCL Moderate Portfolio with the maturity date closest to your 65th birthday (without exceeding it), which is the default option in your Program. Since this investment option may not be suited to your investment horizon and risk profile, we recommend you take the time to assess your financial and retirement goals to determine the investment strategy that best fits your needs.

We are committed to helping you continue to invest better, save better and stay better

PRIVACY AND YOUR PLAN

Within the Sun Life Financial group of companies, protecting your privacy is a priority. Access to your personal information is restricted to those team members and representatives, including individuals from your company’s HR department who are responsible for the administration and servicing of your plans with us, or any other person whom you authorize. You are entitled to review your information and, if applicable, to have it corrected by sending a written request to us. For full details of our privacy policy, or if you have any questions or concerns, please send a request by email to [email protected] or go to sunlife.ca/privacy.

Group Benefits and Group Retirement Services are provided by Sun Life Assurance Company of Canada. Sun Life Assurance Company of Canada is the insurer, and is a member of the Sun Life Financial group of companies © Sun Life Assurance Company of Canada, 2016. 11/16-mzb-je (SNC-Lavalin_Joint Transition Brochure_OM Union_E_V5_1116) For Canadian employees of Protrans and unionized Canadian employees of Operations & Maintenance. Should there be a discrepancy between this document and the contracts establishing the programs and benefits, the latter shall prevail.

All benefits will be paid in accordance with the provisions of the official plan documents. Your employer and Sun Life Financial reserve the right to alter, amend or terminate the plan at any time.

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