Your new bus routes - Calgary Transit new bus routes Starting September 5, 2016 | Riders Guide Call:...

27
Your new bus routes Starting September 5, 2016 | Riders Guide Call: 403-262-1000 | calgarytransit.com/2016ServiceReview

Transcript of Your new bus routes - Calgary Transit new bus routes Starting September 5, 2016 | Riders Guide Call:...

Your new bus routesStarting September 5, 2016 | Riders Guide

Call: 403-262-1000 | calgarytransit.com/2016ServiceReview

Project HistoryFe

b. 8

Feb.

11

Feb.

17

Feb.

22

Feb.

23

Mar

. 3

Mar

. 11

Mar

. 7

Mar

. 14

Info session at SAIT

Mar

. 16

Mar

. 17

Five open houses

Five engagement meetings with seniors

Two consultation sessions with community

representativesSix pop-up information sessions

at CTrain StationsInfo session at

the U of C

Online feedback form

The goal of the 2016 Transit Service Review was to modify some existing bus routes to provide more efficient and effective service. The modified routes should be more direct, frequent, and easier to understand.

Five considerations were taken into account with new proposed routes:

• Avoid duplication of service along a road or corridor

• Provide higher frequency service (buses come more often)

• Create more direct routes

• Provide longer hours of service in the evenings and weekends

• Make transit more efficient by spending less and providing better service

PUBLIC FEEDBACK Throughout February and March 2016 we shared new bus route proposals online and at open houses, and collected feedback from thousands of transit users. We incorporated public feedback as much as possible in designing the new routes.

WHAT WE ASKEDFor each route identified, participants were asked to comment on the proposed change.

• What works about this route plan?• What doesn’t work about this route plan and why?• What suggestions do you have that could

improve this route?

WHAT WE HEARD• Increase in service span• Increase in frequency• Services to University of Calgary, Market Mall,

and Foothills Medical Centre• Array of services at Dalhousie Station• Simple, direct route concepts

2016 Service Review Riders Guide | 1

CONTENTSCustomer Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Frequently Asked Questions . . . . . . . . . . . . . . . . . . 2

Frequently Asked Questions . . . . . . . . . . . . . . . . . . 3

New Routes - Overview Map . . . . . . . . . . . . . . . . . . 4

Route Alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Route 8 - North Pointe/Brentwood . . . . . . . . . . . . 7

Route 9 - Dalhousie/Sunnyside . . . . . . . . . . . . . . . . 8

Route 10 - City Hall/Southcentre . . . . . . . . . . . . . . 9

Route 31- Dalhousie/University . . . . . . . . . . . . . . 10

Route 53 - Greenwood/Brentwood . . . . . . . . . . . 11

Route 65 - Market Mall/Downtown West . . . . . . 12

Route 90 - Bridgeland/Parkhill . . . . . . . . . . . . . . . 13

Route 97 - South Ranchlands/Scenic Acres . . . . 14

Route 105 - Dalhousie/Lions Park . . . . . . . . . . . . 15

Route 113 - North Ranchlands/Scenic Acres . . . 16

Route 120 - North Silver Springs . . . . . . . . . . . . . 17

Route 134 - South Silver Springs . . . . . . . . . . . . . 18

Route 404 - North Hill. . . . . . . . . . . . . . . . . . . . . . . . 19

Route 412 - Bow Trail . . . . . . . . . . . . . . . . . . . . . . . . 20

Route 422 - Dalhousie/Montgomery . . . . . . . . . . 21

Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Transit Information . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Fares and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Customer Benefits

BENEFITS Here a few of the benefits and improvements the new routes will bring:

• Upgrades almost all affected service to a minimum of 30 minute frequency, 15 hours a day

• Increase in service to Foothills Medical Centre from Dalhousie Station, Brentwood Station, 5th Avenue corridor, and Sunnyside

• Improves connection to Alberta Children’s Hospital from Dalhousie Station and connecting routes

• Improves service to and through the University of Calgary

• Direct, frequent routes to Market Mall, Northland Mall, and North Hill Mall

• More frequent service in Ranchlands, Silver Springs, and Scenic Acres, operating two ways until end of service

• Restores evening service to Bridgeland

• Service is simpler and more legible to our customers

2016 Service Review Riders Guide | 1

2

Frequently Asked Questions

When will these changes come into effect?Route changes will come into effect on Monday, September 5, 2016. Why was this service review conducted?The routes involved in the service review were underperforming in terms of ridership, with many having received service cuts in recent years. This has resulted in a lack of base service (a bus at least every 30 minutes, 15 hours a day, 7 days a week) throughout many established communities. The goal of the service review was to create simpler, more frequent bus routes that run later into the evenings and on weekends, with the limited resources available.

Why does my route no longer go directly to downtown?Direct bus service through downtown is relatively slow and expensive to operate. These routes do not have high enough ridership to continue this service while also meeting frequency and service span goals. The savings have been reinvested in higher frequency as well as evening and late night service in the affected communities. Alternative service is available on the CTrain which is undergoing a significant capacity increase with the introduction of 4-car trains. Alternative bus services are also available on Routes 1, 4, 5, and the new Route 90.

Why does my trip now require me to make a transfer?Transfer-free services are appealing for many. However, when a bus network is overly oriented towards avoiding transfers, it results in significant route duplication as well as slow, circuitous routes. The result is a network with relatively low ridership, low frequency, and short service span (do not operate into the evenings or weekends). A transfer-based bus network allows for higher frequencies and longer service span due to the more efficient use of bus service hours.

Will the bus schedules align well for transfers?To the greatest extent possible, bus arrival and departure times at major transfer points such as LRT stations will be scheduled to minimize wait times for transfers between routes. There is also the possibility of interlining routes at certain times of day to minimize the need to transfer. For example, the Route A bus may turn into a Route B bus at an LRT station. Interlining of shorter routes gives Calgary Transit greater flexibility in targeting service for particular needs at particular times.

My route seems busy to me, so how could the ridership be low?Routes may be busy at certain times of day, in certain stretches, or in one direction. However, the overall ridership may still be low. Calgary Transit conducts regular passenger counts and data from recent years shows that ridership on these routes is too low to continue as is, so changes had to be made. Customers may not notice the lack of ridership, because many of them are not on the buses that lack riders.

2016 Service Review Riders Guide | 3

Why not just run buses in the peak hours in the peak direction if overall ridership is low?Single-purpose peak buses, such as express routes, are expensive as they spend a greater proportion of travel time out-of-service than regular bus routes. In other words, they spend a lot of time driving to the starting point of the route with no customers on board.

How were the routes designed?The routes were planned based on design objectives to reduce service duplication, increase frequency, make routes more direct, and expand all-day service.

I don’t think the new routes are better for me, so why is Calgary Transit claiming to improve things?It is possible that some people may not find an improvement with these changes. Calgary Transit believes the new network is an overall improvement, but some particular trips may be negatively impacted. Unfortunately, is not possible to ensure that the bus network does all things for all people. However, through the planning and engagement process, we have worked to ensure that the vast majority of people have good access to bus service that connects to the wider transit network.

How will I know which bus stops are changing?Affected bus stops will have signs posted indicating future routes or any route removals one month in advance of the changes. These signs direct customers to the website or the Calgary Transit call centre for more information.

Will Calgary Transit monitor these changes?Calgary Transit will closely monitor the new routes in terms of ridership, reliability, and customer concerns. It is possible that some elements of the plan will be revised in the near future based on this monitoring. If services are not performing to expectations, Calgary Transit is prepared to adjust as needed.

How can I submit a comment, complaint or suggestion?You can submit feedback online, or by calling 403-262-1000.

Visit calgarytransit.com/2016ServiceReview for more information

Frequently Asked Questions

2016 Service Review Riders Guide | 54

New Routes - Overview MapYMCA

LEGEND

2 Av SW

3 Av SW

4 Av SE4 Av SW

5 Av SE5 Av SW

9 Av SW

Cent

re S

t N

6 St

NE

Edmonton Tr NE

6 Av SE

4 St

SW

1 St

SW

8 St

SW

11 S

t SW

1 St

SE

Mac

leod

Tr S

E

5 Av NW

2 Av NW

5 Av NW5 Av NW

8 Av NW

6 Av NW

Kensington Rd NW

10 S

t NW

4 St

NW

16 Av NW 16 Av NE

12 Av NE

8 Av NE

16 Av NW

21 Av NW

20 Av NW20 Av NW

13 Av NW12 AV NW

14 S

t NW

19 S

t NW

Morley Tr NW

Crow

child

Tr N

W

University Dr NW

29 S

t NW

West Cam

pus Bv NW

16 Av NW

John Laurie Bv NW

Northmount Dr NW

Capri Av NW

Charlesw

ood Dr N

W

Brisebois Dr N

W

Northmount Dr NW

24 Av NW

32 Av NW

Bowness Rd NW

16 Av NW

Hom

e Rd

NW

46 St NW

48 St NW

52 Av NW

Shaganappi Tr NW

40 Av NW

Varsity Dr NW

49 S

t NW

Sarcee Tr SW

Sha g

ana p

pi T

r NW

Dalh

ousie Dr NW

Crowchild Tr NW

Varsity Estates Dr NW

Dalhart Rd NW

53 St

NW

Dalton Dr N W

53 S

t NW

53 S

t NW

39 S

t NW

31 Av NW

34 Av NW

46 Av NW

Bowness Rd NW

63 S

t NW

Sarc

ee Tr

NW

66 Av NW

Aspen Wy NW

16 Av NW

83 St N

W

85 S

t NW

77 S

t NW

Juni per Dr NW

Foothills Medical Centre

Alberta Children’s Hospital

University of Calgary

Market Mall

Stoney

Tr N

W

Robert Thirsk

Nor

thla

nd D

r NW

John Laurie Bv NWCrowchild Tr NW

Ran c hvie w

Dr N

W

Northland Mall

Silver S prings

Ga

NW

Silv

erda

le D

r

Silver S prin

gs D

r NW

John Laurie Bv NW

Ranchview Dr NW

Ranc hlands Bv NW

54 Av NW

Silver R idge Dr NW

Silver Springs Rd NW

Silver Sprin gs Bv NWSilver Springs Rd NW

Hawkwood Rd NW

Hawkwood D

r NW

Ran

cher

o D

r NW

Silve

rgrove Dr NW

Nose

Hill D

r NW

N ose

Hill

Dr N

W

Scenic Acres D

r N W

Sceni c Acre

s Bv N

W

Scur

�eld

Dr N

W

Scenic Acres Li NW

Ston

ey T

r NW

Crowfo

ot Pa N

W

Crow

foot Cr NW

Crowfoot Wy NW

Crowfoot Crossing

14 S

t NW

19 S

t NW

23 S

t NW

10 S

t NW

Crow

child

Tr N

W

53 53

45 STREET

2, 6, 70, 72, 73 93, 94, 306, 412

WESTBROOK

WESTGATE

Bow Tr SW

45 S

t SW

13 Av SW

17 Av SW

8 Av SW

49 S

t SW 46

St S

W

37 S

t SW

45 S

t SW

Spruce Dr SW

Spru

ce D

r SW

33 S

t SW

PARKHILL TO EAU CLAIRE

7TH ST 4TH ST

CITY HALL8TH ST 6TH ST 3RD ST

1ST ST

CENTRE ST

11 Av SW

12 Av SW

4 St

SW

17 Av SW

8 St

SW

7 St

SW

6 St

SW

Elbow

Dr SW

4 S t

SW

34 Av SW Missio n Rd SW

4 St

SW

Mac

leod

Tr S

42 Av SE

2 Av SW

3 Av SW4 Av SW

5 Av SW

1 St

SW

1 St

SW

4 Av SE5 Av SE

6 Av SE

90BRIDGELAND/MEMORIAL

10, 17ERLTON

10VICTORIA PARK

10, 30, 9039 AVENUE

SUNALTA

WEST/KERBY

CITY HALL

4, 5, 9 SUNNYSIDE

SAIT/ACAD/JUBILEE

9, 20UNIVERSITY

9, 31, 54, 76, 77 97, 105, 113, 120, 134, 154, 181, 422, 429

DALHOUSIE

8, 20, 53, 65, 72 73, 91, 181, 408

BRENTWOOD WEST

BRENTWOOD EAST8, 9, 53

BANFF TRAIL

19, 40, 89, 91 105, 404, 414

LIONS PARK

40, 76, 97, 113, 120, 134 199, 299

CROWFOOT

8

8

9

9

9

910

31

3165

65

65

90

90

90

90

9797113

113

105

105

120

134

404

404

412

422

422

422

City Hall - Southcentre

Dalhousie - Sunnyside

South Ranchlands - Scenic Acres

South Silver Springs

CTrain Line

CTrain StationDalhousie - Lions Park

North Ranchlands - Scenic Acres

Dalhousie - Montgomery

Bow Trail

Unchanged Bus RouteNorth Hill

North Pointe - Brentwood

Market Mall - Downtown West

Bridgeland - Parkhill

Dalhousie - University

Brentwood - Greenwood North Silver Springs

8

9

10

31

53

65

90

97

105

113

120

134

404

412

422

6

Route Alternatives - Effective September 5, 2016

Current Route New Route Alternative(s)

8 8

9 9, 19, 31, 53, 72/73, 90, 91

10 8, 9, 10, 31, 65, 105, 422

22/122 9, 65, 105, 422

37/1378, 9, 31, 65, 73/73, 91, 97,

105, 113, 408

43/1438, 9, 31, 65, 73/73, 91, 97,

105, 113,120, 408

Current Route New Route Alternative(s)

145 9, 20, 72/73, 105

404 2, 4/5, 19, 404

405 1, 9, 20, 72/73, 105, 404

407 53, 65

412 6/7, 91, 412

419 6/7, 9, 90, 404

This service review created simpler, more frequent bus routes that run later into the evenings and on weekends. Below are the new alternative routes you can take beginning September 5, 2016.

2016 Service Review Riders Guide | 7

Route Alternatives - Effective September 5, 2016 Route 8 - North Pointe/Brentwood

NW

SW

NE

SE

NORTH

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

HarvestHills Bv Country Village Rd

CountryVillage Li

CountryVillage Way

Charle

swoo

d Dr

32 Av NW

52 Av NW

31 S

t

Brent

woo

d Rd

Briseb

ois

Dr

Northland Dr Northmount Dr

Sha

gana

pp

iTr

John Laurie Bv

Edgemont Bv

Country Hills Bv

Shag

anapp

i Tr

HiddenValley Dr

HiddenRidge Cl

HiddenRidge Vw Hidden

Hills Tc Hidden Valley Dr

BeddingtonTr

HiddenCreek Pt

Hidden Creek Dr Hidden Valley Li

HiddenCreek Wy

PanamountBv

PanamountSt

Pano

rama H

ills Bv

Panam

ount R

d

Panamount H

l

Panamount Bv

Dalhousie Dr

B

C

D

Crow

child Tr

Hidden Valley Dr

8, 86, 114, 142, 301, 420, 421, 425, 430

HIDDEN VALLEY

EDGEMONT

BRENTWOOD

UNIVERSITYOF CALGARY

NorthlandVillage

Shoppes

PANORAMA HILLS

E

BRENTWOOD

NORTH POINTE

HiddenSpring Gr

Shagan

app

i Tr

Crowchild Tr

8, 9, 20, 53, 65, 72,73, 91, 181, 408

Hidden Creek Bv

A

40 Av N W

North Pointe/Brentwood

Route 8

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

5 - 10 20 - 30

Route 8

Last bus runs until approx. 12:00 AM

8

Route 9 - Dalhousie/Sunnyside

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

BRENTWOOD

DALHOUSIE

SUNNYSIDE

UNIVERSITYOF CALGARY

BRENTWOOD8, 9, 20, 53, 65, 72,73, 91, 181, 408

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

NW

SW

NE

SE

NORTH

NorthlandVillage

BrentwoodVillage

ShoppingCentre

McMahonStadium

SUNNYSIDE4, 5, 9

UNIVERSITY9, 20

2 Av N

W

10 S

t N

W

4

5

14 S

t N

W

5 Av NW6 Av NW5 Av NW

65414

65, 404414

19 S

t N

W

23 S

t N

W

6 Av

Cro

wch

ild

Tr

NW

72

73

404

404

20 40

FOOTHILLSHOSPITAL9, 20, 40, 91

Unwin

Rd

WESTHILL-

HURST

29 S

t N

W

1973

University D

r NW

Brentwood Rd

Charle

swoo

d Dr

105

Briseb

ois

D

r NW

PARKDALE

32 Av NW

24 Av NW

UNIVERSITYLOOP9, 19, 20, 31, 72, 73

52 Av NW

Dalton D

r

105

Dalhousie Dr NW

3172

20, 6572

73, 91408

Campus D

r

Northmount Dr

Sha

gan

app

i Tr

27 S

t 7 Av NW

4Av

8105

Northland

Dr

Dalfo

rd R

d

A

8

B

C

DE

16 Av NW

Uxb

rud

ge

Dr

NW

F

Dalhousie/Sunnyside

Route 9

REVISED 2016 SEPTEMBER

Frequency (minutes) Peak Off-Peak

15 30

Route 9

Last bus runs until approx. 11:00 PM

2016 Service Review Riders Guide | 9

Route 10 - City Hall/Southcentre

Frequency (minutes)Peak Off-Peak

30 30

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

PARKHILL

ANDERSON10, 29, 35, 56, 81,92, 96, 182, 409

CHINOOK10, 23, 36, 41, 47, 66, 72,73, 81, 136, 410, 506

NW

SW

NE

SE

NORTH

South-centreMall

ChinookCentre

CITY HALL10, 69, 300

39 AVENUE30, 90

ERLTON/STAMPEDE17

VICTORIA PARK/STAMPEDE

1 S

t S

E

4 Av S

9 Av1 S

t S

W

Mac

leod

Tr

17 25 Av SW

Mission Rd

90

3090

42 Av SE30

81 50 Av SE

4 S

t S

W

Mac

leod

Tr S

72 58 Av SW

61 Av

58 Av SE 6673

StampedePark

Mac

leo

d T

r

Glenmore Tr 23, 36, 41,136, 410

4781

Fa

i rmount D

r SE

Heritage Dr SE 39410

39410

90 Av SE Acadia Dr 7980

Southland Dr SE 3939 Fairm

ount D

r

B

ona ven-

t ure Dr Willingdon Bv80

MANCHESTER

FAIRVIEW

ACADIA

WILLOWPARK

A

B

C

D

City Hall/Southcentre

Route 10

REVISED 2016 SEPTEMBER

Route 10

Last bus runs until approx. 12:00 AM

10

Route 31- Dalhousie/University

DALHOUSIE

VARSITY

UNIVERSITYHEIGHTS

MONTGOMERY

UNIVERSITYOF CALGARY

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

MarketMall

AlbertaChildren’sHospital

UNIVERSITYLOOP9, 19, 20, 31, 72, 73

VarsityEstates Dr

422

VarsityEstates Dr

422

53 S

t N

W

Dalhousie Dr

54, 77,154, 429

76, 97,113

53 S

t N

W53

St

NW

Varsity Dr NW65

40 Av NW53

49 S

t NW

34 Av

32 Av NW32 Av50 S

t48

St

422

53408

32 Av NW 72, 91,408

39 S

t N

W

24 Av NW

91

W C

ampus D

r

West

Campus

Wy

A

B

C

Dalhousie/UniversityRoute 31

REVISED 2016 SEPTEMBER

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

NW

SW

NORTH

NE

SE

Frequency (minutes)Peak Off-Peak

15 20 - 30

Route 31

Last bus runs until approx. 12:00 AM

2016 Service Review Riders Guide | 11

Route 53 - Greenwood/Brentwood

BO

WN

ES

S

GR

EE

NW

OO

DV

AR

SIT

Y

UN

IVE

RS

ITY

OF

CA

LG

AR

YM

ON

TG

OM

ER

Y

Mark

et

Mall

32 A

v N

W

40 A

v N

W

31 408

31, 6

542

2

49 St NW

Home Rd NW

Brentwoo

d R

d

BR

EN

TW

OO

D8,

9, 2

0, 5

3, 6

5, 7

2,73

, 91,

181

, 408

31 St

Vars

ity D

r

65

422

408

48

St

Bo

ww

oo

d D

r40Bo

wne

ss R

d NW

4040 77 St NW

Bowne

ss R

d

1

Bowness R

d 1

Asp

en W

y

Jun

iper

D

r

83 St NW

40

AB

CD

Greenwood/Brentwood

Route 53

REVISED 2016 SEPTEMBER

LEG

END

Ro

ute

Bus

Ter

min

al

CT

rain

Lin

e

CTr

ain

Sta

tio

n

Tim

e P

oin

t

Inte

rsec

ting

Ro

ute

Par

k an

d R

ide

A

NW

SW

NO

RT

H

NE

SE

Frequency (minutes) Peak Off-Peak

20 30

Route 53

Last bus runs until approx. 11:00 PM

12

Route 65 - Market Mall/Downtown West

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

VARSITY

BRENTWOOD8, 9, 20, 53, 65, 72,73, 91, 181, 408

NW

SW

NE

SE

NORTH

2072

49 S

t N

W

MarketMall

32 Av NW 31408

53408

422

48 S

t

40 Av NW53

53 S

t N

W

31422

Varsity Dr NW

40 Av

Charle

s-

wood Dr

24 S

t N

W

Morley Tr NW

19 St N

W

105

20 Av NW

105404414

404

89414

19

CAPITOLHILLBANFF

TRAIL

40, 8991, 105

LIONS PARK19, 40, 89, 91,105, 404, 414

16 Av NW

8 Av NW

6 Av NW 5 Av NW

Kensington Rd NW1 1

9 9

404

9 Av SW 11 S

t

DOWNTOWNWEST/KERBY

HILL-HURST

WESTHILLHURST

14 Av NW

14

St

NW

14 S

t N

W

31 St NW

SAIT

19, 4091

408 32 Av NW

A

6 Av

B

C

D

Sha

gana

pp

iTr

NW

Market Mall/Downtown West

Route 65

REVISED 2016 SEPTEMBER

Frequency (minutes) Peak Off-Peak

20 40

Route 65

Last bus runs until approx. 11:00 PM

2016 Service Review Riders Guide | 13

Route 90 - Bridgeland/Parkhill

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

NW

SW

NE

SE

NORTH

Eau ClaireMarket Chinese

CulturalCentre

8 St SWCity Hall

39 AVENUE30, 90

BRIDGELAND/MEMORIAL90

1 Av NE

BRIDGELAND

CHINA-TOWN

EAUCLAIRE

Ed

mo

nto

n

Tr

NE

4 S

t N

E

12 S

t N

E

McDougall Rd

Memorial Dr NE

54

5 Av SE

11 Av SW

12 Av SW

6 Av SE3

St

1 S

t S

W

2 Av SW

6 S

t S

W

8 S

t S

W

7 S

t

BELTLINE

MISSION

ROXBORO

PARKHILL

CLIFFBUNGALOW

RIDEAUPARK

213

317

6

SheldonChumirHealthCentre

17 Av SW 67

4 St S

W

26 Av SWElbow Dr SW3

4 St S

W

34 Av M ission Rd

Mac

leod

Tr

42 Av SE

39 Av SE

3010

10

17

A

BF

CE

D

5 S

t

5 Av

Bridgeland/Parkhill

Route 90

REVISED 2016 SEPTEMBER

Frequency (minutes) Peak Off-Peak

30 30

Route 90

Last bus runs until approx. 11:00 PM

14

Route 97 - South Ranchlands/Scenic Acres

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

DA

LH

OU

SIE

DA

LH

OU

SIE

9, 3

1, 5

4, 7

6, 7

7, 9

7,10

5, 1

13, 1

20, 1

34,

154,

181

, 422

, 429

CR

OW

FO

OT

40, 7

6, 9

7, 1

13,

120,

134

, 199

, 299

NW

SW

NE

SE

NO

RT

H

Cro

wfo

ot

Cro

ssin

g

54, 7

7,15

4, 4

29

3142

2

53 St NW

8, 10

5

Dal

hous

ie D

r NW

Ra nc

hvi

ew Dr76 113

Ranchla

nds

Bv

NW

RA

NC

HL

AN

DS

Nose Hill D

r NW

40

Scu

r�el

d D

r NW

Sce n ic A

cres

Dr N

W

SC

EN

ICA

CR

ES

Sceni

c A

cres

B

v N

W

120

134

Cro

wfo

ot

Wy

NW

Crow- foot Pr

Arbo

urLa

ke R

d

299

A

B

Sarcee Tr NW

Sca

ndia

Bay

NW

C

D66

Av

NW

Ranc

h-vi

ew L

i

South Ranchlands/Scenic AcresRoute 97

Frequency (minutes)Peak Off-Peak

15 30

Route 97

Last bus runs until approx. 12:00 AM

2016 Service Review Riders Guide | 15

Route 105 - Dalhousie/Lions Park

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

DALHOUSIE

NW

SW

NE

SE

NORTH

LIONS PARK19, 40, 89, 91,105, 404, 414

NorthlandVillage

SAIT

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

9Dalton Dr N

W

Dalhousie Dr NW

52 Av NW 9

No

rthl

and

Dr

Northmount Dr NW

Sha

gan

app

i Tr

8

Bris

eboi

s D

r NW

9

8, 9

Cha

rlesw

ood

Dr

2073

Northmount Dr NW2072

BRENTWOOD

CHARLESWOOD

COLLINGWOOD

19 St NW

BANFFTRAIL CAPITOL

HILL

Morley Tr NW

65

20 Av NW 65404414

404

19

65404414

19 St N

W

16 Av NW

14 St

14 Av NW

76, 97113

19, 4091

65, 89

Dal

ford

Rd

A

B

C

Dalhousie/Lions Park

Route 105

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

15 - 30 30

Route 105

Last bus runs until approx. 9:00 PM

16

Route 113 - North Ranchlands/Scenic Acres

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

DA

LH

OU

SIE

CR

OW

FO

OT

40, 7

6, 9

7, 1

13,

120,

134

, 199

, 299

NW

SW

NE

SE

NO

RT

H

Cro

wfo

ot

Cro

ssin

g

Cro

wfo

ot

Lib

rary

&YM

CA

54, 7

7,15

4, 4

29

3142

2

53 St NW

8, 10

5

Dal

hous

ie D

r NW

Ra nc

hvi

ew Dr

RA

NC

HL

AN

DS

HA

WK

WO

OD

Nose Hill D

r NW

40S

cur�

eld

Dr N

W

Scenic Ac

res

Dr N

W

SC

EN

ICA

CR

ES

Cro

wfo

ot W

y N

WCrow- foot P

r

97

Ra

nchv

iew

Dr

NW

Ranch-

lands Bv

76

DA

LH

OU

SIE

9, 3

1, 5

4, 7

6, 7

7, 9

7,10

5, 1

13, 1

20, 1

34,

154,

181

, 422

, 429

Ranchero Dr N

W

Arbo

urLa

ke R

d

299

Crow

foot

Cr

John

Lau

rie B

v

199

Haw

kwood Rd

Haw

kwood Dr NW

76

Sceni

c A

cres

B

v N

W

120

134

A

B

E

C

D

Sarcee Tr NW

66 A

v N

W

Ranc

h-vi

ew L

i

North Ranchlands/Scenic Acres

Route 113

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

15 30

Route 113

Last bus runs until approx. 12:00 AM

2016 Service Review Riders Guide | 17

Route 120 - North Silver Springs

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

DALHOUSIE

VARSITY

CROWFOOT40, 76, 97, 113,120, 134, 199, 299

NW

SW

NE

SE

NORTH

54, 77,154, 429

31422

53 S

t N

W

Dalhousie Dr NW

Crowchild Tr NW

Nos

e H

ill D

r NW

SCENICACRES

SILVERSPRINGS

Cro

w-

foot

Pr

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

76, 9

711

3

ScenicAcres Bv

40134

Silv

er S

pri

ngs

Ga

NW

Spr

ings

Dr

Silver

Silver Springs Rd

Silv

er-

dal

e D

r

54 Av NW

SilverRidge Dr

134

134

Silvergrove Dr NW

Sce

nic

Acr

es D

r N

W

Scur�el d Dr NW

97

113

A

Silver Springs Bv

B

C

North Silver Springs

Route 120

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

15 30

Route 120

Last bus runs until approx. 12:00 AM

18

Route 134 - South Silver Springs

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

DALHOUSIE

VARSITY

CROWFOOT40, 76, 97, 113,120, 134, 199, 299

NW

SW

NE

SE

NORTH

54, 77,154, 429

31422

53 S

t N

WDalhousie Dr NW

Crowchild Tr NW

SCENICACRES

SILVERSPRINGS

Cro

w-

foot

Pr

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

76, 9

711

3

ScenicAcres Bv

Silv

er S

pri

ngs

Ga

NW

Silv

er-

dal

e D

r

54 Av NW

Sce

nic

Acr

es D

r N

W

Scur�el d Dr NW

97

113

40

Nos

e H

ill D

r NW

S i lver Ridge Dr NW

Silver Springs R d NW Silve r

Sp

rin gs Bv

120

120

Silv

erS

prin

gs B

v

SilverSprings Bv

120

A

B

C

South Silver Springs

Route 134

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

15 30

Route 134

Last bus runs until approx. 12:00 AM

2016 Service Review Riders Guide | 19

Route 404 - North Hill

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

CAPITOLHILL

BANFFTRAIL MT PLEASANT

NW

SW

NE

SE

NORTH

NorthHillMall

22A

St

19 S

t N

W

LIONS PARK19, 40, 89, 91,105, 404, 414

Kensington Rd NW

WESTHILLHURST

SAIT

BethanyCare Centre

12 Av NW

14 Av NW

11

9 9

19 S

t N

W

23 S

t N

W

5 Av NW 6 Av NW95 Av

8 Av NW

15 S

t

65414

89414

65105

14 S

t N

W20 Av NW

21 Av NW

13 S

t

14

St

NW

19, 6589, 91

65, 89

10 S

t

NW

4

2

2

5

20 Av NW

7 S

t N

W

24 Av NW

4 S

t N

W

14 Av NW

19, 4091

40, 8991, 105

16 Av NW 19

A

B

12 S

t

C2 Av

North Hill

Route 404

REVISED 2016 SEPTEMBER

Frequency (minutes)Peak Off-Peak

60 60

Route 404

Last bus runs until approx. 7:00 PM

20

Route 412 - Bow Trail

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

NW

SW

NE

SE

NORTH

WESTBROOK2, 6, 70, 72, 7393, 94, 306, 412

WESTGATE

WestbrookMall

45 S

t S

W Bow Tr SW

8 Av SW

Wes

t-m

inst

er D

r49

St S

W 46 S

t

93

93

93

70

37 S

t S

W

73

7072

Sp

ruce

Dr

33 S

t S

W

6, 94306

ROSSCARROCK

WILDWOOD

SPRUCECLIFF

A

B

Bow Trail

Route 412

REVISED 2016 SEPTEMBER

Frequency Peak Off-Peak

20 20

Route 412

Last bus runs until approx. 10:00 PM

2016 Service Review Riders Guide | 21

Route 422 - Dalhousie/Montgomery

DALHOUSIE

VARSITY

MONTGOMERY

DALHOUSIE9, 31, 54, 76, 77, 97,105, 113, 120, 134, 154, 181, 422, 429

MarketMall

53 S

t N

W

40 Av NW53

34 Av

32 Av 50 S

t

32 Av NW

54, 77,154, 429

53 S

t NW

66 Av NW

76, 97,113 Dal

hous

ie Dr NW

Dalhousie D r NW

Dalhart Rd NW

Dr N

W

Dalto

n

Dr NW D

alt

on

8105

105

31

31

Vars

ity E

stat

es D

r NW

Varsity Dr NW65

408

48 S

t N

W

Ho

me

Rd

NW

49 S

t N

W

Bow

ness Rd

40408

153

Bowness Rd

140

A

B

C

Dalhousie/Montgomery

Route 422

REVISED 2016 SEPTEMBER

LEGENDRoute

Bus Terminal

CTrain Line

CTrain Station

Time Point

Intersecting Route

Park and Ride

A

NW

SW

NORTH

NE

SE

Frequency Peak Off-Peak

30 60

Route 422

Last bus runs until approx. 8:00 PM

22

Accessibility

CALGARY TRANSIT ACCESSThrough our Calgary Transit Access division, we provide specialized transit service for people with disabilities or reduced mobility. They are responsible for assessing eligibility, coordinating bookings, scheduling and dispatching shared ride, door-to-door service.

Travel training provides customers with an improved understanding and confidence to take public transit. Each customer will experience three to five one-on-one sessions that are based on their individual needs and abilities. Want to book travel training or have questions? Give us a call!

Calgary Transit Access: 403-537-7777Hours: 9 a.m. to 5 p.m. daily, closed holidays

ACCESSIBLE FLEETOur entire fleet is accessible for people with different levels of mobility. Our CTrains and buses are equipped with ramps that can be lowered to make it easier for customers with mobility issues to board.

Low floor buses serve all of our 155 routes and all of our 45 CTrain stations are equipped with elevators, ramps, or are ground level accessible.

Stay updated on construction closures by signing up for email updates, or by visiting calgarytransit.com

2016 Service Review Riders Guide | 23

Transit Information

ONLINEVisit us at calgarytransit.com for trip planning, information about schedules, route changes, route maps, fares, customer services and upcoming events. Sign up for email alerts to receive information about your specific route detours and CTrain updates.

Twitter: @calgarytransit

Instagram: @calgarytransit

Calgary Transit App for IOS and Android: trip planning, schedules and real-time bus arrivals

CALL US

Customer Service: 403-262-1000 Hours: 6 a.m. to 9 p.m. on weekdays, 8:00 am to 6:00 pm on weekendsLost Property: 403-268-1600

VISIT US

Bow Parkade234 7 Ave. SW10 a.m. to 5:30 p.m. on weekdaysClosed weekends and holidays

Centre Street125 7 Ave SE10 a.m. to 5:30 p.m. on weekdaysClosed weekends and holidays

24

Fare Options Adult (ages 18 +)

Youth(ages 6 - 17)

Cash Fare(valid for 90 minutes) $3.15 $2.10

Book of 10 tickets (valid for 90 minutes) $31.50 $21.00

Monthly Pass $99.00 $65.00

Day Pass(valid for one day on the

day of purchase)$9.50 $6.75

FARES Transit fare is free for children five and under. Fares are subject to change.

Fares and Safety

SAFETY AND SECURITYWe’re committed to keeping you safe when you use our services. We do that through an extensive network of security features. We also encourage customers to practice safe habits when using the transit system.

How you can keep yourself safe Our CTrains and stations have help phones and help buttons that allow customers two-way communication with Calgary Transit staff.

For your safety, obey all traffic signals, never try to beat a CTrain, look both ways at level crossings, and always stay behind the yellow line.

How we keep you safe There are cameras on all buses, CTrains and stations that are monitored by security staff and uniformed peace officers that patrol the system – including bus detail.

There are a few options for you to purchase your transit pass or tickets:• Shop online – The easy to use online storefront allows you to purchase your tickets and passes safely,

securely and quickly without leaving your house. Start by creating your CITYonline account today.

• Visit a Customer Service Centre

• Many convenience and grocery stores sell our tickets and monthly passes; look for the sign on the front entrance indicating that they sell Calgary Transit fare products.

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Par

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Shaganappi Point

Sunalta

Bridgeland/M

emorial

ZooBarlo

w/Max Bell

Franklin

Mar

lbor

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Rund

le

Whi

teho

rn

McK

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t - W

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et1 Street

3 Street

4 Street

6 Street

7 Street

8 Street

Airp

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RTH

EAST

NO

RTH

WES

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CTrain map and frequencies

Calgary Transit has completed a major review of bus routes and big changes are on the way! Starting September 5, 2016 there will be 12 new bus routes in your community that will provide more efficient, direct, and frequent service. Through open houses, online forms, info sessions and more, we collected feedback and incorporated suggestions from thousands of Calgarians about the proposed bus routes. The result is new routes that provide more frequency, with greater service in the evenings and weekends which allow for greater variety of trips to be made with Calgary Transit. These new routes were designed with our Customer Commitment in mind. This commitment is our promise to deliver qualities of service that our customers and employees

identified as the most important. It shows what we strive to achieve, and we will invest in projects and initiatives that can positively impact the customer experience in these areas. Our customers have diverse lives in terms of how they work, study, play, and engage in other activities of daily life. A wider network that focuses on the all-day potential of transit service provides more flexible options, enhancing the customer experience. Together we make Calgary a great place to make a living, a great place to make a life.

For more information, visit us online at calgarytransit.com/2016ServiceReview or call us at 403-262-1000

A Message from Calgary Transit

2016-2026