Your first EURES Job @ Provincia di Roma
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Transcript of Your first EURES Job @ Provincia di Roma
Your first EURES Job @ Provincia di Roma
Your first EURES Job @ PROVINCIA DI ROMA http://ec.europa.eu/avservices/video/player.cfm?ref=I073047
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Provincia di
Roma
European Commission: http://ec.europa.eu/social/yourfirsteuresjob
Our partners
Young
Jobseekers
(EU28)
18-30 years old
Our target groups
Employers
(EU28)
Our goals
≥ +
A three lens approach
TARGET GROUPS
COLLABORATORS
MOLTIPLICATORS
Engaging them
as partners
Supporting them
as leaders
Working for them
as beneficiaries
A different dimension of service delivery
Traditional Service
Share of customer
across EU
Market share:
serving my region
Customer
Needs
Satisfied
Customers Reached
Taking customer-specific action
requires customer relationships
Custo
mer-
Centr
ic S
erv
ice
Customer tell us what they wants
We tailor our service, or elements associated with it The “learning relationship”
FEEDBACK
• Information sessions & workshops
• E-Counselling & career guidance
• Assistance to jobseekers for the registration on the e-
platform EUjob4EU
• Drawing and following up individual action plans
• Delivery of preparatory training measures
• Financing approved costs of interview trips and/or of
moving abroad to take up a new job
Our cross-multichannel services for jobseekers
• Employers oriented services (one company/one expert)
• Large database of CVs (EU 28)
• Assistance to companies for the registration on the e-
platform EUjob4EU
• Needs analysis and elaboration of the researched
profiles (Job Description)
• Interviews with candidates
• Candidates sourcing, screening process and pre-
selection
Our cross-multichannel services for employers
• Check of the linguistic skills - potential evaluation and
competences assessment
• Outreach activities to support companies
• Career days / recruitment days
• Supporting companies in the development of
comprehensive training plan for new workers
• Approving SME’s comprehensive training plans and
financing part of the cost of training for new workers
Our cross-multichannel services for employers
LANGUAGE
TRAINING (for large employers)
Up to € 1000
JOBSEEKERS
Interview trip abroad
(Up to € 300)
Job placement in
another EU country
(Up to € 1200)
Financial Benefits
SMEs
Comprehensive
integration
programme
(Up to € 1200)
In YfEj
JOBSEEKER AGENT
gets to know one jobseeker at a time through discovery
before meeting with potential
employers.
In YfEj
EMPLOYER AGENT
gets to know employers’ needs and expectation offering a
wide range of activities that are tailored to meet
individual employers.
Discovery allows us to determine who the jobseeker is, their complexities as well as their potential contributions to employers.
Jobs vacancies are discussed with employers and clear information are required on contractual conditions (which are checked).
Individually-Driven Customized Process
• Save me time and money
• Be helpful to me
• Make me feel special
• Be relevant to my needs
• Respect my preferences and information
• Support me anytime, anywhere
where I “live”
• Treat me like you know me and my
business is important
• Make available the
services I want, when I
need at the right “price” in
every channel
Taking the customer’s perspective keeping a
public scope
Cooperation with all the key actors of the
labour market
Agreements with new
stakeholders
(Regions, PESs,
EURES, Goethe
Institute, British Council,
Chambers of
Commerce…)
Customer Oriented Services
Provincia di Roma – European HUB for the mobility
Local Office in 8 EU countries (IT, DE, ES, IE, NL, PT, SE, MT)
Internet, skype, social media
PROVINCIA DI ROMA: HUB for EU the mobility
• Outreach activities to support companies & jobseekers
• Information sessions & workshops with employers (going to
them) and jobseekers (involving them: Universities / Fairs / etc.)
• Career days / Recruitments days
• Pre-departure training (transversal skills)
PORTA FUTURO: a pro-active PES
Local Offices in Europe
Internet / Facebook / Twitter
Linkedin / Skype / Youtube / Xing
> 15.000
Web
Interview Face to face
European Hub
Social Media Mobile
Yesterday • Traditional Channels
• Multi-Channel
Today • New Generation Channels
and Cross-Channel
THE WEB-BASED PLATFORM- EUJOB4EU
www.yourfirsteuresjob.eu
Employers
Jobseekers’
offer
Vacancies
offer
Main current challenges: harmonization of new back and front office IT systems
EUJOB4EU
PORTAL
Creation of analysis
of individuals
potential YfEj’s agents
YfEj backoffice:
• Sourcing and
screening
• Enhanced profiles
• Detailed
vacancies
• Matched job
vacancies
• Cross reference
• Rolling
• ….
Our timing
5 days
0
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B4
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Job Vacancies
SOME FIGURES– JUNE 2014
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Nu
mero
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CV
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resen
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in
pia
ttafo
rma E
UJO
B4E
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Numbers of CVs
19.949 EU 28
1.650 EU 19
Growing performance and cost effectiveness
26,77% NOTIFIED VACANCIES COVERED
1.583,95
Taking the customer’s
perspective,
keeping a
public scope
• Feedback from staff
across EU (4 times during
the project): YfEj staff
questionnaire
• Regular feedback from young
workers:
• YfEj Young people
questionnaire (after
placement)
• YfEj Young people post
placement questionnaire (4
months after placement)
• Feedback from website
questionnaire: YfEj Website
questionnaire
• Regular feedback from
employers: YEjJ Employers
questionnaire
Target groups’ perception / expectations
of the beneficiaries would recommend the service
92% 71% Easy to
participate
Impact
A NEW MODEL FOR THE PES
1990: “Uffici di Collocamento”
2000: “Centri per l’Impiego”
2011: “PORTA FUTURO”
2012: YfEj
Outreach
services and
customer centric
approach
Outwards
reorganisations:
strenghten mobility
services and EURES
in ESF mainstream
Inwards
reorganisation
Porta Futuro
hub and
spoke at
regional/natio
nal/EU level
R.O.S.A.
Result
Oriented &
Strategic
Approach
Main current challenges
Building on
lessons learnt…
We are aware but what how may
we encourage flexibility to
respond to changing conditions?
But the world
changed
we lived
comfortably…
Once upon a
time…
• YfEj selected as “good practices” by the Committee of the Regions (CoR)
• YfEj in the EU Web tool for Evaluated Employment Services Practices (WEESP)
• Agreements with British Council / Goethe institute
• Provincia di Roma : for the EU mobility
• Region Lazio asked to the Province of Rome to plan mobility schemes activites in the ESF 2014/2020
• Commitments of new stakeholders (Region Lazio / Chambers of Commerce / Private Employment Service / Fair of Rome Ltd. / EU Commission Representation in Italy)
Some success (to be proud for…)
A good
(and real) example Fabio Bertollini: european citizens “thanks” to YfEj
EUjob4EU 3.0: the roadmap for the future
EUjob4EU 1.0 - a solid
ground for further
development with
enhancement of support
to the evaluation process
EUjob4EU 2.0 – a work in
progress facing with the
real challenges coming out
from the on-going activities
EUjob4EU 3.0
a feature-growing EU platform to help facing occupational challenges throughout
Europe in the years to come… (An interactive job search platform able to track the
jobseeker activity and turn it into a complementary indicator for an even more
useful and effective CV ranking assessment)
EUjob4EU 3.0 why?: from 30/70 to 70/30
30
70
30
40
70
30 30
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
EUjob4EU 2.0 EUjob4EU 3.0 Advantage
Contribution to placement process
Human factor
Automation
Boring, repetitive
unqualified work
Higly qualified work:
• Skills assessment
• Advice to employers
Our contacts
www.yourfirsteuresjob.eu
+39 0667668310 / +39 0667668776
yfejemployer / yourfirsteuresjob.it
Your first EURES Job - Provincia di Roma
Your first EURES job
@yfEURESjob
YourFirstEURESjob
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Thank you!
Dario Manna
YjEj – Project Coordinator
EU Projects Unit Capitale Lavoro S.p.A. - Provincia di Roma
Dip. III: Servizi per la Formazione, il lavoro e la promozione della qualità della vita
Mobile: (+39) 328 4911572
E-mail: [email protected]
