Your Buyers Have Shifted Have You?
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Transcript of Your Buyers Have Shifted Have You?
1. What has changed?....................3
2. Expectations………………...…............8
3. Impact……….……..………………….………13
Table of Contents
THE BOTTOM
LINE: If Google
can’t find you,
neither will anyone
else
FACT: Google is
the new Yellow
Pages
IMPLICATION
Your online content
and capabilities can
drive customer
satisfaction and
ultimately drive more
revenue or break
your company
B2B organizations doing business online
must address the growing demand for
“B2C-like” B2B eCommerce
experiences
Source: Forrester, 2012
Source: 2012 B2B E-Commerce Survey: Results and Trends
Percentage of
customers who
said real-time
catalogs were the
#1 tool they use to make
purchase decisions
B2B procurers who would
choose a supplier that
offers an online
ordering option
over an equal
supplier that
does not
Source: hybris, 2012 State of B2B E-Commerce
Not waiting on lengthy replies
Source: DGR, 2013
35%+ Percentage of buyers that said timeliness was the # 1 reason for selecting a supplier with online capabilities
Quotes are not lost
Send accurate RFQ quickly and easily
Receive RFQ content validation
Buyer and supplier visibility into RFQ
Comprehensive self service RFQ library
Accurate supplier response library
Instantaneous and accurate
responses
~40% Percentage of B2B procurers that perceived static, outdated catalogs to be the biggest drawback of ordering from suppliers
Source: Hybris, 2012 State of B2B E-Commerce
Quickly compare availability
72% Percentage of buyers that were alerted to products they were not aware of
Source: Hybris, 2012 State of B2B E-Commerce
Wouldn’t your business benefit
by allowing your customers to
go to one convenient location
that showcases your inventory
and enables them to find what
they need in real-time and place
an order with you?
Sell faster,
more effectively
REQUEST A DEMONSTRATION http://www.bravoplatforms.com/index.php/quick-demo