Your Business Your Goals Your Journey...2016/08/20 · Geo-Fencing •Target specific locations...
Transcript of Your Business Your Goals Your Journey...2016/08/20 · Geo-Fencing •Target specific locations...
+
August 22, 2016
AGENDA
Why Mobile?
Why CBS?
Best Practices
FAQ’s
Attrition | ListMatching
Benchmarks
Case Studies
Investment Opportunities
WHY MOBILE?
Mobile devices are the most personalized piece of technology the world has ever seen.
91%Never leave their device more than an arm’s length away at any point
during the day.
52%Consider their Smartphone their
“first screen”
27Average # of Apps Used
Per Month
The explosion of Mobile Phones
and Tablets have created a sharp
increase in projected internet
traffic and Ad Spending both in
the U.S. and Globally.
4
WHY MOBILE?
THE RIGHT PERSON WITH THE RIGHT MESSAGE
Incorporate multiple data sources – including our proprietary 1st party data and 3rd party data to build and reach the perfect audience.
FLEXIBILITY IN MIND
When it comes to creative, don’t settle. Our platform gives you the choice of using standard, rich media, video ads and more to deliver your message the
way you want to.
Our platform has developed a dynamic framework to deliver rich media ads, ensure visibility and best-in-class engagement results.
Inside mobile apps (examples include Words With Friends, Trivia Crack, Flow Free, Sonic Dash, etc.) Inside mobile websites (examples include ESPN.com, Weather.com, Mashable.com, CNN.com, etc.)
CBS has access to 180,000 of the top websites and apps in the world, there is a good chance we’ll be able to put your advertisers in front of the right person – regardless of what app or website they’re using.
Sample Site listApp Entertainment Auto Sports Gaming
Domino! TV.com (CBS) MotorTrend MLB Angry BirdsSonic Dash Billboard CarConnection CBS Sports Dice With BuddiesTriviaCrack Celebuzz Craigslist Goal.com Words with FriendsSuperVpn CollegeHumor Forbes Men's Fitness Battleshiip
Trivia Crack Android Cracked Slacker Radio NBA Play TennisRuzzle DirecTV AccuWeather Sports World News Farm Connect
The Maze Runner ™ Huff Post Style Cars.com Rubgy Today Hearts The Test OK Magazine Cars Direct 24/7 Sports Bubble WordsSudoku Bro Bible Ask.fm Rant Sports ScrabbleThe Test World Star Hip Hop Weather.com Fansided GameSpot
SCALABILITY NEEDED
7
TARGETING STRATEGIES
Demographic
• Target customers whose interests or characteristics matches your strategic target• Standard : Age, Gender, Ethnicity, HHI• Premium: Homeowners, Auto Intenders, Sports Enthusiasts + $2 Net CPM
Location-Based Retargeting
• Target customers based on locations they have previously visited
• Example: People who have visited a local coffee shop in the last 30 days
Geo-Fencing
• Target specific locations aiming to reach potential customers within the set parameters
• Example: Sports arenas, convention centers, college campuses, competitor’s locations
iPhone Instructions: Settings>Privacy > Location Services > System Services > Frequent Locations
Android Extensions: Settings > Privacy And Safety > Location > Google Location History > View/Manage
THE SCALE YOU WANT WITH THE TARGETING YOU NEED
SMALL
320x50
MEDIUM
300x250
LARGE
320x480
VIDEOAssets typically
sent as MP4
$10 Net CPM $12 Net CPM $20 Net CPM $35 Net CPM
MOBILE AD TYPES
BannerStill the most popular mobile ad format, the banner ad uses an unobtrusive “banner” at the top or bottom of
the screen which features relevant text and graphics. Banner ads rely heavily on brand recognition,
with little space to provide detailed information. Its a simple and safe way for a brand to get their name
and product viewed by as many people as possible.Cost: 320x50 = $10 net | 300x250 = $12 Net | 320x480 = $20 Net
VideoThe most expensive ad type, but offers a high level of user engagement. Video ads are simple in their
concept yet complex in their execution. They are literally videos that play either while a user opens or
interacts with a mobile application. They require a substantial budget, but offer a high level of user
engagement.Cost: Full Screen = $35 Net CPM (Min $8k / month)
Rich MediaHighly dynamic ads that are limited only by the advertiser’s creativity (and budget). Rich media ads
specialize in creatively engaging with users to generate high CTR and conversions.Cost: Banner + $3 Net CPM (Min $6k / month)
MOBILE AD TYPES
Auto Dealer• Geo-fence client dealership (10-15 miles)• Geo-fence competitor dealerships• Geo-farm (use historical data to target people who have visited the dealership or competitive
dealerships in the past 6 months)• Add in high household income data (i.e. if the advertiser is Mercedes, then we can target HHI
$100k+)
Retail | Brick-and-Mortar Locations• Geo-fence 4-5 miles around location (or larger, 5-10 miles, if not in dense city population)• Include gender as filter if appropriate (for example, jewelry, sporting goods, and stores like
Ross/Gap/etc have heavy visitors of both men and women, but Lululemon, Bebe, and Forever21 are probably nearly only women)
• Geo-fence competitors stores (tight)• Geo-farm location & competitive stores – anyone who has been into a competitor or like store in
past 6 months
BEST PRACTICES
Gyms/Fitness• Geo-fence locations 4-5 mile radius• Geo-fence anyone who’s been into a competitor’s location in last 6 months• limit age range from 15 – 65• Geo-farm locations & competitors for past 6 months
Event Venues• Geo-fence venue with 2 mile radius to capture parking lots, tail gaters, etc• Geo-farming – Target anyone who has been into venue previously or who has been to other
venues in city• Add gender and annual income limits if appropriate (for example, someone making over
$40,000/year for professional sports games or under $100,000/year if flea market).
B2B• Business owners & executives (may require 3rd party data)• Geo-fence business districts• Geo-fencing and geo-farming of relevant areas & conferences (likely limited impressions)
BEST PRACTICES
Financial Services• DMA targeting with income level limits. Over a certain amount if retail banking, mortgages,
identity guard products, etc. Under a certain amount if for-profit education loans• Age range as appropriate (unlikely someone under 25 is buying a house & just as unlikely
someone over 45 is taking out an education loan).• Geo-fence & Geo-farming if a physical location like a bank – geo-fence up to 10 miles for
locations, and then geo-fence competitors while geo-farming locations & competitors for past 6 months
Healthcare (hospitals, elderly care, health insurance, etc.)• DMA targeting as appropriate (geo-fencing for elderly care or hospital should be far wider than
retail store because people will travel a much farther distance for medical care, etc)• Net worth level limit as appropriate (if high-end elderly care, then net worth over $100,000;
alternatively if low income urgent care center or insurance, then target under certain income level)
• Age range of over 21 for health insurance, or over 40 for elderly care (often the children of elderly folks are helping make these decisions).
• Geo-fencing 10-25 miles depending on type of location (hospital, then up to 25 miles or more if rural areas covered) & use tight geo-fence for competitors
• Geo-farming of locations and competitors for past year or more recent depending on advertiser
BEST PRACTICES
Home Improvement• Geo-fence residential neighborhoods/towns/zip codes. For example, set a 10 mile radius
around the center of certain neighborhoods, which is a frequent travel distance from home).• Geo-farming of locations and competitive locations for past 6 months
Income levels above $40,000/year (otherwise unlikely a homeowner)• Age of over 25
Pets• Over 22 (unlikely to have pet in college, and younger you’re unlikely to make the financial
decisions about a pet like food, toys, etc)• If retail, then geo-fence 5-15 miles depending on city density. Geo-farming of locations and
competitive locations for past 6 months• Can use 3rd-party data for pet owners, but may limit impressions
Food/Beverage• Not to be trite, but if it’s alcoholic then anyone over 21 and under 70. If it’s a softdrink, then
anyone over 13.• If it’s an expensive exotic tea, then perhaps income level over $60,000
BEST PRACTICES
Real Estate• DMA targeting• Income level limits Under a certain amount for apartments (depending on DMA and
apartment complex level); over a certain amount for buying property• Age range as appropriate (unlikely someone under 25 is buying a house & just as unlikely
someone over 50 is renting an apartment near a college campus).
Travel• Geo-fence airports and vacation spots (if applicable) and geo-farming of airports (and/or
other travel spots) for past 6 months• Target key demo in key states (like northeast and midwest for Florida) with people over 25
and making over $40,000 per year (or higher if luxury resort or cruise line)• 3rd-party data segments may also be available here
BEST PRACTICES
AGENDA
Why Mobile?
Why CBS?
Best Practices
FAQ’s
Attrition | ListMatching
Benchmarks
Case Studies
Investment Opportunities
How do you aggregate first-party data?
• DeviceIDs are the DNA of each individual mobile device. Our first-party data is a combination of online & offline profiles matched to deviceIDs. In this way, we have strong knowledge to identify the most appropriate audience by grouping together the right batch of deviceIDs.
• Digging in a bit deeper: within the mobile exchange space, many apps/sites have registration data which includes age, gender, household income, etc. Also, a lot of these apps / mobile websites have the ability to link your Facebook, Twitter, and other social media accounts to the game to speed up the process of signing up for an account. Thus, the app is able to pull a lot of this demographic data that we use.
• Often, we find that they pass this data within individual bids before we serve a mobile ad. We have aggregated that data over time with the billions of ads and have built inference models on top of it where we are using signals from the declared data we have access to in order to form a custom audience based off of this.
• If there are super granular requests that we do not have in our first party data, like “Moms with children under 18” or “Acura Auto Intenders,” we can additionally layer on third-party data from integrated partners for an additional cost. We also leverage third-party data partners who create their own inference models from data collection from various avenues. These include credit card history, browser searches (mobile web cookies), store visits, surveys / forms. They can also compile data from various companies, such as the Washington Post subscribers (and then CRM-match to device IDs for mobile from those households).
Q n A
A “campaign” consists of one set of targeting parameters (Geo-Fencing) with one creative (320x50)• Example 1: A 320×50 ad unit that has a total goal of 100,000 impressions constitutes one campaign.• Example 2: A 320×50 ad and a 300×250 ad with a goal of 100,000 combined impressions (50,000 for 320×50
and 50,000 for 300×250) constitutes two separate campaigns.
Minimum Spend per Campaign: $1,000 (net) per month for 3 months• If third-party targeting data is requested, the minimum increases to $5,000 due to increased time needed
to properly optimize the campaign.
Two (2) creatives per $6,000 campaign• One mid-campaign switch per $6,000 in ad spend
For multiple targeting parameters, • Impressions will be delivered pro rata as availability appears throughout the course of the campaign We cannot
guarantee a specific # of impressions per location/line-item of targeting• For example: Targeting is for Lexus Dealership A, Hyundai Dealership B, and Mazda Dealership C. We would not
be able to guarantee 200,000 impressions to each location, but could do 600,000 impressions distributed approximately evenly based on the available impressions at each location, so the final breakdown may be something like 150,000 impressions to Lexus Dealership A, 350,000 impressions to Hyundai Dealership B, and 100,000 impressions to Mazda Dealership C.
• Alternatively, if each targeting line has enough budget (minimum $2,000) to set up a separate ad campaign for each one, then we can guarantee the impressions for each dealership separately.
Q n A
What information do I need for a geofence request?• Location• Radius• Any demographic/psychographic information (if applicable)• Time range is 30 days by default, unless otherwise specified
What do you need for a geofarm (“historical retargeting”) request?• Location• Radius• Time Frame – how far back into the past should we look• Frequency – number of times a device visited that area over the specified time frame
Key performance indicators (KPI) for engagements will vary per campaign• Most advertisers want to maximize the number of “clicks” their ad gets. Clicks divided by the total number of
impressions equals “click-through-rate” (CTR).• For video ads, some advertisers also want to know how many videos were viewed, so videos may have video-
plays as a metric.• For an advertiser who wants app installs, where the metric is app downloads, then we highly recommend a
minimum budget of $40,000. While this may seem high, effectively optimizing app installs has a lot more variables than other types of engagements. Therefore, to achieve results, the platform requires more budget.
Q n A
Why don’t the potential impressions and uniques match?• Potential Impression: The number of possible impressions with certain targeting criteria. A max bid is in place
(Think of it like bidding $100 CPM, you are going to win almost every impression). There is no frequency cap (No limit to the amount of times a unique user / device sees the ad).
• Unique DeviceID: An individual person’s phone has a unique device id (which can be shown the ad an infinite number of times [impressions])
• Frequency Cap: How many impressions per device over a specific time range• Thus, potential impressions and uniques should not match. A unique device is one entity, and that device
can see the ad an infinite amount of times (no frequency cap & max bid). But, the inverse cannot exist.• Uniques make up the amount of potential impressions. Since each user is unique, and there is no
frequency cap implemented on the potential impressions we pull, a unique user could see the ad once while another user could see the ad 10 times.
Can we serve ads to children?• No, we do not serve ads to children under the age of 13.• We also have very little data info on minors ages 13-18.
Q n A
Why does it take so long to get my data back?• Depending on the level of data requested, this can take up to 72 business hours as our business intelligence
team needs to query for this segment of data or targeting parameter.• Factors such as frequency, date range (if it’s long), long list of locations, filters of 1st- and 3rd-party integrations,
etc. will incur more lead time to return the report. If combining all the aforementioned data, some cases can take longer than 72 hours.
Q n A
What is dayparting? Can you do it?• Dayparting is the ability to segment ad campaigns
based on the day of the week and/or time of day. For example, certain businesses may want to focus your impressions between 1 and 5pm EST on weekdays and 10am-2pm on the weekends. We have that ability.
Can we run different ads at different times of the day?• Yes, we can run dynamically changing ads. Also, if we
don’t have the tags, we can update manually on our end. Please note, there is a minimum budget of $6,000 ad spend for this as per the creative requirements.
What is attribution, and do you offer it?• Attribution is the ability to verify if a consumer takes the desired action after seeing or interacting with a mobile
ad campaign.
How does it work?• When an user uses an app in our mobile reach, they send their deviceID to us with their location. For the sake
of this example, lets use the app Radio.com. If an user at a Planet Fitness is using Radio.com app for their workout routine, they will see ads on their device, which automatically sends us their location info and deviceID.
• We then retarget any device id’s that were in those locations or surrounding areas of Planet Fitness. The next time they use Radio.com app or any other app in our mobile reach, we’ll have an opportunity to show them the InShape ad.
• If this same user w/ this device id uses an app in the InShape geo-fenced area, we can deduce since a) they were in the Planet Fitness location previously, b) were shown an ad w/ our retargeting, and c) have use an app in our mobile reach while they were at an InShape location.
• If all these have been met, then it’s highly likely we drove their interest to the InShape location.
Attribution
Things to be aware of:• We don’t have the mobile reach of every single app that’s available, therefore unless a consumer uses the app
again at an InShape location, then we won’t be able to count that attribution. Thus, this is merely to provide an idea of post campaign measurement, not 100% accurate of the results, but to give a probabilistic idea on how the campaign performed.
• If we target just people who went to Planet Fitness locations ONLY, then this will yield small volumes of users device id’s. It’s highly advised to target the surrounding areas, generally 2-5 mile radius as with the normal requests that have been sent so that we have a wider pool of users to “convert”
• This sounds awesome. My clients will want this.While attribution is a possible solution for the right types of clients, it is only available for campaigns with a minimum ad spend of $10,000 per month, and carries an additional cost (avg. $1 CPM).
Attribution
List Matching• List matching is when we obtain a customer/prospect list from the advertiser (names, addresses, emails, etc)
and match the advertiser’s customer list to mobile deviceIDs (the DNA of phones that we have matched to consumer profiles).
• The purpose of this is for when an advertiser only wants ads going to a very specific group of customers/prospects.
• For example, a Lexus auto dealership sends us a list of 500,000 prospects that are potential customers. The match itself occurs when our system matches the Lexus dealership 500,000 customer/prospect list to our database. When we have a customer info match a profile (tied to deviceID) then that equals a match.
• Our average match rate for a list is 60-65% (so out of a list of 1 million people, our average match would be matching 600,000 profiles to deviceIDs). Once we have those matched deviceIDs, then we would send ads only to those matched consumers.
• There is a fee for list matching that does not include the CPMs for the actual mobile ads:
List Matching Fees• See DSS / DSM for more info on pricing.• Minimum $8k / month applies
List Matching
Benchmarks
Benchmarks
PLACEMENT NAME TARGETING *LAUNCH DATE END DATE COST METHOD RATE GOAL IMPRESSIONS CLICKS CTR% BUDGETBUDGET
DELIVERED
320x50 Banner Geo farming 140 address 11/17/15 12/13/15 CPM $ 19.55 300,000 411,468 2,184 0.53% $ 5,865.00 $ 8,044.20
Budget SummaryInsertion Order Summary Delivery Summary
PLACEMENT NAME TARGETING *LAUNCH DATE END DATE COST METHOD RATE GOAL IMPRESSIONS CLICKS CTR% BUDGETBUDGET
DELIVERED
320x50 BannerSelected Cities In TX + Honda &
Acura Owners12/14/15 12/31/15 CPM $ 10.00 300,000 305,850 570 0.19% $ 3,000.00 $ 3,058.50
Budget SummaryInsertion Order Summary Delivery Summary
Honda Dealer (Service)
Kia Dealer
Cruise Line
PLACEMENT NAME TARGETING *LAUNCH DATE END DATE COST METHOD RATE GOAL IMPRESSIONS CLICKS CTR% BUDGETBUDGET
DELIVERED
320x50 BannerGeo targeting 10 miles
radius + auto intender12/5/15 12/31/15 CPM $ 10.00 335,000 343,705 889 0.26% $ 3,350.00 $ 3,437.05
Budget SummaryInsertion Order Summary Delivery Summary
PLACEMENT NAME TARGETING *LAUNCH DATE END DATE COST METHOD RATE GOAL IMPRESSIONS CLICKS CTR% BUDGETBUDGET
DELIVERED
320x50 BannerGeo fencing 3 address +
auto intenders11/25/15 1/31/16 CPM $ 10.00 300,000 199,995 1,042 0.52% $ 3,000.00 $ 1,999.95
Budget SummaryInsertion Order Summary Delivery Summary
Hyundai Dealer
Case Studies
CLIENT OBJECTIVES
Chicagoland Acura was seeking a way to most
accurately position its mobile ad to consumers in
their local.
SOLUTION
Our solution was to geo-farm potential customers
who had been within a 0.5 mile radius of the
dealership – only delivering the ad to those geo-
farmed consumers who are currently located in
Madison, WI, and Middleton, WI.
Acura
57,819IMPRESSIONS SERVED
650TOTAL CLICKS
1.12%CLICK-THROUGH-RATEVS. 0.06% INDUSTRY AVERAGE
CASE STUDY
GEO-FARMING TO CAPTURE YOUR AUDIENCE
CLIENT OBJECTIVESDrive awareness of Harford Community College’s
academic opportunity. Target prospective students and
allow them to quickly and easily sign up for classes at
Harford Community College.
SOLUTION
HARFORD COMMUNITY COLLEGE
127,294IMPRESSIONS SERVEDOVER 20 DAY CAMPAIGN
943TOTAL CLICKSACROSS BOTH AD SIZES
0.74%CLICK-THROUGH-RATEVS. 0.06% INDUSTRY AVERAGE
PUSH PROSPECTIVE STUDENTS TO REGISTER FOR CLASS
By selectively targeting those adults most likely to be
interested in furthering their own education, our solution
was able to drive a significant number of clicks (and thus
registrations) on a low budget. 300x250
300x480
CASE STUDY
CONNECT WITH SHOPPERS THROUGH MOBILERetail advertising is a crowded space. Set your campaigns apart with stunning creative, refined audience targeting, premium media, and
sophisticated measurement tools exclusive to mobile. We provide you with everything you need to deliver the most accurate, contextual, and
effective retail advertising on the market.
CREATIVE
NEWER, BETTER FEATURES
TargetingPinpoint potential
shoppers with more
accurate demographic and behavioral data.
Leverage this data to deliver relevant ads to
those consumers who are most likely to engage
with your brand and enticing offers.
Geo-fencingReach customers
based on their current
location, or proximity to you. Deliver ads to
consumers as they shop, as they pass by,
or those in the areas where you know your
customers live.
Geo-farmingTarget potential
customers who have
visited certain locations in the past. Consumers
who have visited competitor stores,
malls, or any other retail venue you can
draw them back to, or away from.
DATA MEDIA MEASUREMENT
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
SAMPLE PACKAGE
Retail
& CUSTOM CREATIVE
0000 00 0000
EXAMPLE PACKAGE
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
Retail
FUEL YOUR AD CAMPAIGNS WITH MOBILEAutomotive advertising is competitive. Set your campaigns apart with stunning creative, refined audience targeting, premium media, and
sophisticated measurement tools exclusive to mobile. We provide you with everything you need to deliver the most accurate, contextual, and
effective automotive advertising on the market.
CREATIVE
NEWER, BETTER FEATURES
TargetingPinpoint auto intenders
with more accurate
demographic and behavioral data.
Leverage this data to deliver relevant ads to
those consumers who are most likely to engage
with automotive offers.
Geo-fencingFind potential
customers based on
their current location.
Deliver ads to
consumers as they shop at your
competitors, consumers in your
area, or consumers in target locations.
Geo-farmingTarget potential
customers who have
visited certain locations in the past. Consumers
who have visited competitors, auto
stores, car rentals, or any place that signals
intent to buy.
DATA MEDIA MEASUREMENT
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
SAMPLE PACKAGE
Auto
& CUSTOM CREATIVE
EXAMPLE PACKAGE
0000 00 0000
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
Auto
IMPROVE YOUR GRADES WITH MOBILE
CREATIVE
NEWER, BETTER FEATURES
TargetingPinpoint potential
students with more
accurate demographic
and behavioral data.
Leverage this data to
deliver relevant ads to
those consumers who
are most likely to pursue
higher education.
Geo-fencingFind potential attendees
based on their current
location. Deliver ads to
young adults who live
close to your campus,
as they sit in their high
school or JC classroom,
or as they walk around
a college campus.
Geo-farmingTarget potential
students who have
visited certain
locations in the past.
People who have
have previously been
on your campus, other
campuses, or have
recently graduated
high school.
DATA MEDIA MEASUREMENT
United States University’s target audience lives on mobile. Reach them -- and set your campaigns apart with stunning creative, refined targeting, premium media,
and sophisticated measurement tools exclusive to mobile. We provide you with everything you need to deliver the most accurate, contextual, and effective higher
education advertising on the market.
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
SAMPLE PACKAGE
Education
CUSTOM CREATIVE
0000 00 0000
Budget $5,000
Total Impressions 508,333
Impressions by Ad Size
320x50 | 375,000300x250 | 83,333320x480 | 50,000
SAMPLE PACKAGE
Education