Your Asus UL30A laptop guide - O2 | Help &...

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Your Asus UL30A laptop guide Read this first. It’ll help you get started. We’re better, connected

Transcript of Your Asus UL30A laptop guide - O2 | Help &...

Your Asus UL30A laptop guide

Read this first. It’ll help you get started.

We’re better, connected

Tips before getting started • SomemessagesfromMcAfeemightpopupwhileyousetupyourlaptop.

Closethemdownuntilyou’veregistered.Withintwodaysofbuyingyourlaptop,we’llsendyouyourusernameandpasswordsoyoucanregisteryourMcAfeeinternetsecurity.Butdon’tworry,thesoftwarewillstillworkandyou’llstill be protected.

• IfyouneedtodownloadWindowsUpdates,useaWi-Fiorhomebroadbandconnection.Updatesareoftenlargefiles,soit’llbequicker–anditwon’tuseupyourdataallowance.

• There’saglossaryattheendforanynamesortermsyou’renotsureabout.

Contents

Getting started1.Whattodofirst..............................................12.SettingupWindows™....................................23. Registering your mobile broadband account........................................4

Getting online1.øMobileBroadband.....................................62.Wi-Fi.................................................................63.PublicWi-Fi......................................................74.HomeWi-Fi.....................................................8

Using your laptop1.Windowsupdates...........................................9

2.AboutMcAfeeInternetsecurity...................103.AddingMcAfeesecurity................................104.Howtogetyourpassword...........................115.Howtoregister...............................................126.Myø...............................................................137. OpenOffice™..................................................138. Restoring your laptop.....................................14

Using mobile broadband.............................15

Safety information........................................18

Glossary..............................................................19

Getting started1. What to do first

1. Insert the sim in the slot on the right of the laptop. You'll have to remove the cover, theninsertthesimwiththeølogofacingupandthecutedgegoinginfirst. Push it in until it clicks.

2. Put in the battery. Push it in until it clicks.

3. Remove all the packaging and plastic film from your laptop's lid and screen.

4. Plug it in.

5. Turn it on.

Thefirsttimeyouusethebattery,chargeitforatleasttwoandahalfhours.(Youcanuseyourlaptopwhileit’scharging.)

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2. Setting up Windows

Thiswilltakeaboutfifteenminutes.

Windowswillstarttoprepareyourlaptopassoonasyouturniton.

1. Choose your language, click Next.

2. Choose your country or region, time and currency, and your keyboard layout. Click Next.

3. Type a username. You can choose a computer name too. Click Next.

4.Typeapassword(youdon'thavetoenterapassword,butifyoudo,remembertomakeanoteofit).ClickNext.

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5. Read the agreements. If you accept, tick the boxes. Click Next.

6. Choose Ask me later.We'lltellyouhowtoturnWindowsupdatesonlater.

7.Setyourtimeanddate.ClickNext.

8. Choose Skip.We'lltellyouhowtosetupwirelessnetworkslater.

Windowswillnowconfigureyourlaptop.YourøSoftwarewillalsobeinstallednow.Itmighttakeawhile,somakesureyoukeepyourcomputerpluggedin.

Tip:Yourcomputermayrestartduringthesetup,don'tworry,that'snormal.You may also see these boxes during installation:

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• AMcAfeewarningtellingyouyourcomputerisn’tfullyprotected.Youjusthaven’tregisteredyoursoftwareyet.Closethisboxfornow,we’llshow youhowtoregisterwithMcAfeelaterintheguide.

3. Registering your mobile broadband account

Onceyourcomputerreboots,you’llseeaboxcalledøMobileBroadbandAccount(thisisConnectionManager).

Followthesesteps:

1. Tick the I'm on the ø Mobile Broadband Pay Monthly button and fill in your details.

2.Fillinyourbilldate.That’ssoConnectionManagercanestimatehowmuchdatayou’veused.(Don'tworryifyoudon'tknowyourbilldatejustnow,youcanaddthis later by clicking View Usage.)

3.Fillyourotherdetails.That’ssowecankeepyouuptodatewithanynew softwareupdates.

4. Click Continue.

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5.Ascreenwillpopupheaded'UserAccountControl'.ThisisgivingConnectionManagerthecorrectsecuritysettings.Click Yes.

6.YouwillnowautomaticallybeconnectedtoøMobileBroadband.Toconnectto

Wi-Fiforafasterconnectionwhichdoesn'tuseyourdataallowance,seepage6.

Fordetailedinformationonconnectingtomobilebroadband,orusingConnectionManagertoconnecttoaWi-Finetwork,seetheUsing mobile broadband section towardstherearofthisguide.

Getting online

Thissectionwilltalkyouthroughhowtogetonline.You'llneedtodothisbeforemoving on to the next sections of this guide.

Therearethreewaystoconnect.

1. ø Mobile Broadband.Thisusestheømobilenetworktoconnecttotheinternet.Youcanconnectanywhere,aslongasthere'sømobilecoverage. Check your coverage at o2.co.uk/mbbcoveragechecker.

2. Public Wi-Fi hotspots.Thesearewirelessnetworks.YoucanconnecttoWi-FithroughTheCloudfornoextrachargeinplaceslikePretAMangerandMcDonalds,andthroughBTOpenzone.OtherWi-Fihotspotsmightchargeyouifyouconnect.Wi-Fiisusuallyfasterthanusingtheønetwork.

3. Home Wi-Fi. This uses your home broadband, and usually gives you the fastestspeeds.Ifyourhomebroadbandhasawirelessrouter,ConnectionManagercanautomaticallyconnecttoit.YoujustneedtoletitknowwhichnetworkisyourhomeWi-Fi.Or,ifyouwanttocreateanewnetwork,readthehelpguideinConnectionManager(clickthe?, then double click Getting Connected and choose Adding a Wi-Fi Network).

Tip:Wi-Fiisusuallythefastestwaytoconnecttotheinternet(atapublichotspotorathome).Youalsowon'tuseupanyofyourdataallowancewhenyouuseWi-Fi.

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1. ø Mobile Broadband

IfWi-Fiisn'tavailable,ConnectionManagerwillautomaticallyconnectyouto øMobileBroadband.

Ifitdoesn't,orifyouwanttoconnectmanually,here'show:

1. Double click the øicononyourdesktoptoopenConnectionManager.Ifyoucan'tfind it, go to Start > All Programs > O2CM-CE > O2 Connection Manager > O2 Connection Manager.

2. Click Show available networks.

3. Double click O2-UK(orwhichevernetworkyouwanttoconnectto).

4. Click Yes.

Whenyou'redone,clickDisconnect.

2. Wi-Fi

Wi-Fiisusuallythefastestwaytoconnecttotheinternet.It'sbundledintoyourølaptoppackage*.(Usingitwon'tuseupyourdataallowanceontheønetwork.)

*Aslongasyou'reusingBTOpenzoneorTheCloud.Youcanfindoutmoreabouttheterms of your package in your tariff details.

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3. Public Wi-Fi hotspots

YoucanconnecttoWi-FithroughTheCloudorBTOpenzonefornoextracost. Ifyou'reinahotspot,itwillconnectautomatically.

Ifyou'reconnectedtoaBTOpenzoneWi-Fihotspot,youcanstartusingtheinternetstraightaway.TouseBTOpenzone,you'llneedtohaveconnectedtomobilebroadband at least once before.

ThefirsttimeyouconnecttoTheCloud,aninternetbrowserwillopenandyou'llneedtoregister.(We'veexplainedhowbelow.)

YoucanalsoconnecttootherWi-Fihotspots.(Youmighthavetopay,though.)

IfConnectionManagerdoesn'tautomaticallyconnectyoutoaWi-FiHotspot:

1. Double click the øicononyourdesktoptoopenConnectionManager.If you can't see it, go to Start > All Programs > O2CM-CE > O2 Connection Manager > O2 Connection Manager.

2. Click show available networks.

3.DoubleclicktheWi-Finetworkyouwanttoconnectto.Inthisexamplewe'vechosenøUKWi-Fi(Wi-FiZone–TheCloud).

4. Click Yes.

5.ForTheCloud,ConnectionManagerwillopenyourbrowserandtakeyoutotheregistrationpage.EnteryourøMobileBroadbandnumberandclickGo.

Tip:YouonlyhavetotypeyourøMobileBroadbandnumberthefirsttimeyouuseTheCloud.Afterthatyoucangoonlinestraightaway.

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4. Home Wi-Fi

YoucangethelpcreatingnewnetworksbygoingtotheConnectionManager'shelpguide.Here'show.

1. Click the ?inConnectionManager.

2. Double click Getting Connected.

3. Choose Adding a Wi-Fi network.

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Using your Laptop

Here'ssomeinformationonhowtogetthebestoutofyourlaptop.

1. Windows updates

Updatesareoftenlargefiles,soitwillbequickerifyouuseaWi-Fiorhomebroadbandconnection–anditwon'tuseupyourdataallowance.Followthese stepstokeepWindowsuptodate:

1. Click at the bottom left of the screen.

2. Choose All Programs.

3. Click Windows Update.

4. Click Let me choose my settings.

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5.SelectCheck for updates but let me choose whether to download and install them fromthedropdownmenu.ClickOK.Windowswillnowcheckfor updates.

Tip:Updatesareoftenlargefiles,soit’llbequickerifyouuseaWi-Fiorlandlineconnection–anditwon’tuseupyourdataallowance.

2. About McAfee Internet Security

You’vegotMcAfeeInternetSecurityforthelifeofyourøcontract. Itprotectsyouandyourfamilywhenyou’reonline.

McAfeeInternetSecurityincludes:

• Anti-virus

• Anti-spyware

• Anti-spam

• Anti-phishing

• Two-wayFirewall

• WebSiteSafetyRatings

• ParentalControls

3. Adding McAfee security

McAfeeInternetSecurityisincludedinyourcontract.YourcomputerwillbeprotectedbyMcAfeeassoonasyousetitup.Butyou’llneedtoregistertogetupdatesandkeep your computer as safe as possible.

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4. How to get your password

Withintwodaysofbuyingyourlaptop,we’llsendyouyourusernameandpasswordintwoways:

–Byemail

We’llsendthistotheaddressyougaveuswhenyousetupyourøcontract.

–ToConnectionManager

1.DoubleclicktheConnectionManagericononyourdesktop.

2. Click on the envelope icon to open your texts.

Yourusernameandpasswordwillbeinyourtextinbox.

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5. How to register:

1. Makesureyou’reconnectedtotheinternet,thenopenupMcAfeeby double-clickingtheicononyourdesktop.

2.Afterafewminutesyou'llseethisscreen.Typeyourusernameandpassword.

Read and accept the licence agreement and click Next.

3. Click Finish.Onceyou’reregistered,wesuggestyouconnecttoWi-Fiandrunanupdate. YoucanopenupMcAfeeanytimebyclickingtheicononthedesktop.

4.WhenMcAfee'sfinishedupdating,itmightaskyoutorestartyourcomputer. WerecommendyouclickRestart my computer now.

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Open Office Disclaimer ‘Thesebinaries(installablesoftware)areindevelopment.Theymaynotbefullystableandshouldbeusedwithcaution.Wemakenoclaimsaboutthem.’

6. My ø

Myøcandoanumberofthings.Somefeaturesthatyoumightfindhelpfulare:

–itspotsandfixesproblems(byitself,orwithyourhelp) –itchecksforupdatesandmessagesfromø –itletsyouchatonlinewiththecustomerserviceteam –ithelpsourcustomerserviceteamfixanyproblemsoverthephone

Myøworksbestifyoualwayshaveitrunningonyourlaptop.

Myødoesn’taffectanythingelseonyourcomputer.Anditwon’tsendusany informationaboutyouoranywebsitesyou’vevisited.

7. Open Office

OpenOfficeisonyourlaptopandreadytouse.Ithaswordprocessing,spreadsheetandpresentationapplications.Formoreinformationvisitopenoffice.org.

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8. Restoring your laptop

Thiswilltakeaboutthirtyminutes.

Ifatanytimeyouwanttorestoreyourlaptoptofactorysettings,followthe

processbelow.

Tip:Whenrestoringyourlaptop,makesureyou'vebackedupallofyourdataasyourlaptopwillbecompletelywiped.

1. Makesureyourlaptopispluggedinandcharging.

2. Turn off your laptop.

3. Turn it on and repeatedly tap F9untilyouseeascreencalledWindowsBootManager.PressEnter.

4.WhenyouseethescreencalledAsusPreloadWizard,selectyourlanguage and click Next.

5.You'llseeascreenwithalicenceagreement,clickNext.

6.SelecttheRecoverWindowstoentireHDoptionandclickNext.

7. Onthenextscreenyouwillseeawarningtobackupyourdata.Ifyouhave backed up, click Next.

8.Atthefinalconfirmationscreen,clickFinish.

9. Once the restore is finished, press OKtoshutdownyourlaptop.

Thenexttimeyouturnonyourlaptopyouwillbetakenthroughthefirstsetupprocessasifitwereabrandnewlaptop.

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Using mobile broadband

1. Text messages

YoucansendandreceivetextsthroughConnectionManager,withyourøMobileBroadband number.

2. Text notification

We'llsendyouatexttoletyouknowwhenyou'venearlyusedupyourdata.

3. When you get a new text

You'llgetapop-upatthebottomofyourscreen.

Amessagescreenwillalsopop-up.ClickView Messages to go to your inbox and read your text.

If you'd rather read the message later, click OK to close the screen.

4. Reading your texts

1. Click the envelopeinConnectionManager.

2. Click Inbox to see your texts.

5. To send a text

1. Click on the envelope inConnectionManager.

2. Choose the new message icon.

3.Writeyourmessageandtypeinthemobilenumberyouwanttosenditto.

4. Click Send.

Textsyou'vesentwillstayintheSentItemsfolder.

Tip: You can import your contacts from Outlook or Outlook Express. Click the Envelope icon > Contact list icon > Import Contacts.

6. How much does it cost?

Receiving texts is free. You also have 300 texts a month included in your package. To send more than 300 texts a month, check o2.co.uk/support for the most recent prices.

Becarefulifyou'resendingorreceivingtextswhileabroad.It'salotmoreexpensive.Seeo2international.co.uk for more details.

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7. The speed of your mobile broadband connection

øusesdifferenttypesofMobileNetwork:GPRS,EDGE,3GandHSDPA.HSDPAisthefastest.ConnectionManagerwillconnectyoutothefastesttypeavailable.

8. Using ø Mobile Broadband abroad

YoucanuseyourøMobileBroadbandinover100countries.Butremember,roamingchargesareoutsideyourmonthlyallowanceanditcangetexpensive.Youcanseetheexact costs at o2international.co.uk.

Tokeepyouprotectedfromunexpectedcosts,you'llneedtoletusknowbeforeyouwanttouseyourmobilebroadbandabroad.Informationonenablingyourmobilebroadband for international use, and details on charges can be found at o2.co.uk/mobilebroadbandroaming. Here you'll also find information on our data roaming Bolt On.

If you're a Business customer, you're already enabled for International use. You can add Bolt Ons on the same page.

9. Your bill

You can see your bill any time at o2.co.uk.SigninandchooseMy ø.

We'llalsosendyouanemailwhenyou'reabletoseeyourbillonline.Yourmonthly billdateisthedateofyouremail,orthedatewrittenonyourbill(ifyouaskedforapaperversion).

Don'tworryifyoudon'tknowyourbilldatewhenyou'resettingupConnectionManager.YoucantypeitinafterwardsbyclickingView Usage.

If you're a business customer, you can see your bill at o2.co.uk/business.Signinorregister for a My ø Account, then choose My Bill Analysis. Your bill date is the same as everyone on your account. If your business doesn't have an account, your bill datewillbeaboutadayafteryouboughtøMobileBroadband.

10. Understanding your first bill

Onceyou'vesignedacontract,ittakesusafewdaystosetupyourbill.Thismeansyourfirstbillcoversaslightlylongerperiodthanyourotherbills.Soitwillhaveafewextradays'chargesonit(thetimebetweenyoubuyingyourlaptopandussetting upyourbill).Yoursecondbillwillbeyourusualamount.

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11. Extra charges

We'lladdinBoltOns,likeInternationalRoaming,andchargeyouifyougoover yourmonthlyallowanceontheønetwork.Gotoo2.co.uk/mobilebroadband

for details.

12. Checking your data use

YourøMobileBroadbandcomeswithamonthlyuseallowanceontheønetwork aspartofyourcontract.We'llhavetochargeyouifyougooveryourallowance. Go to o2.co.uk/mobilebroadband for details.

Tip:Toavoidanysurprisesonyourbill,werecommendyouuseWi-Fioryourhomebroadbandnetworktodownloadlargefiles.

Tip:Youcanseehowmuchdatayou'veusedinConnectionManager.

1. Double click the øicononyourdesktoptoopenConnectionManager.

2.You'llseehowmuchdatayou'veusedabovetheViewUsagebutton.

3. Click the View Usagebuttontoseedetailsofyourdatabundle.You'llseehowmuchdatayou'veused,andthedetailsyouenteredwhenyousetup ConnectionManager.

You'llgetapop-upwhenyou'venearlyusedupyourdata.We'llalsosendatext toyourConnectionManager.Formoreinformationonreceivingtextmessages, go to page 14.

Youcancheckhowmuchdatayou'veusedontheønetworkonline,too.

1. Go to o2.co.uk/mybill.

2.Signinwithyourusername.

3. Choose My recent charges.

4. Choose UK browse and download.

There's a 24 hour delay, so the number might not match your up to date bill exactly.

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13. Problems getting connected

If you're having trouble connecting, try one or more of these steps:

1. Check the sim card

Takeoutthesimandwipeitwithadrycloth.Insertthesimwiththeølogofacingup and the cut edge going in first. Push it in until it clicks.

Youcancheckthesimcardworksbytryingitinanømobilephone.Ifitdoesn't workinthateither,calluson08448090202andwe'llreplaceitforyou.

2.Movethecomputer

Tryadifferentplace.Somethingmightbegettinginthewayofthemobilesignal,just

likeitcanwhenyou'reusingamobilephone.

If you still can't connect, go to o2.co.uk/mobilebroadband/help.

Orcalluson08448090202(08009777337ifyou'reabusinesscustomer).

Tip:YoucanreadFAQsandaglossaryato2.co.uk/mobilebroadband.

Safety information

Specific Absorption Rate (SAR)

SARisameasureofhowmuchenergyisabsorbedbythebodywhenexposedtoaradio frequency, like a mobile phone signal.

It'scoveredbyEUguidelines.TheSARlimitforwirelessequipmentis2.0watts/kilogram.We'vetestedthislaptop,andthehighestSARvaluewerecordedwasbelowthis limit.

Reduction of hazardous substances

ThislaptopcomplieswiththeEURestrictionofHazardousSubstances(RoHS)Directive(directive2002/95/ECoftheEuropeanParliamentandoftheCouncil).

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Glossary1. Automatic Windows UpdatesSometimesyourcomputerwillaskyouifyouwanttodownloadnewsoftware.

Youdon’thaveto,butitwillkeepyoursoftwareuptodate.Theseupdatescanuse upquitealotofdata,sowesuggestyouconnecttoWi-Fitodownloadthem.

2. McAfee Internet SecurityMcAfeeInternetSecuritykeepsyourcomputersafefromvirusesandotherthreatsfrom the internet.

3. My øMyøspotsandfixesproblemsonyourcomputer,andcanbeausefulwayofcontactingøTechnicalSupport.Italsochecksforanynewsoftwareormessagesfrom ø.

4. Open OfficeYourwordprocessing,spreadsheetandpresentationsoftware.

5. ø Mobile BroadbandøMobileBroadbandletsyouusetheinternetalmostanywherebyusingtheønetwork.You’llseethisnetworkas‘O2-UK’onConnectionManager.

6. Username YourownpersonalprofileforusingWindows.

7. Wi-Fi/wireless Wi-Fiorwirelessletsyouconnecttotheinternetwithouthavingtopluganythingin.

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o2.co.ukTelefónica O2 UK Limited, 264 Bath Road, Slough, Berks, SL1 4DX. Registered in England No.1743099. Registered office as above. © Telefónica O2 UK Limited 2010. Correct at time of going to press 02CN1133N ICE (04/10).

HelpYou can get help over the phone or online.

OnlineGo to o2.co.uk/help/broadband. Then go to ‘Mobile Broadband and ø Laptop Help’.

By phoneIf you’ve got a laptop question, call 0844 809 0202.Business customer? If you’ve got an IT help desk, call them first. If not, call 0800 9777 337.

More helpIf you’ve got any questions about your bill, or about setting up ø services, our contact details are on your bill.