XYFI FAQ V1.3 - Option - Wireless Technology
Transcript of XYFI FAQ V1.3 - Option - Wireless Technology
Q: I cannot remember my login to the device's admin pages, What to
do ?
A: If you have forgotten your login, you will have to re
resetting the device to its default
procedure described in "How to reset the XYFI to its default factory
settings ?". After the reset, create again your username and
password. This time, put your login in a safe place.
Q: How to reset the XYFI to its default factory settings ?
A: 1. Make sure that you have a powered USB source (battery, car
adaptor, power adaptor or a USB power source from a PC).
2. Insert the XYFI into the USB power source while pushing on the LED
button.
3. Keep pushing on the LED button for around 40 seconds until the
LED stops flashing and comes to a steady state.
4. Refer to your Quick Start Guide to connect to your XYFI using the
default settings printed on the label under one of the plastic cover
and re-create your username and password using the browser.
XYFI – FAQ
I cannot remember my login to the device's admin pages, What to
If you have forgotten your login, you will have to re-create it by
resetting the device to its default factory setting. Please follow the
procedure described in "How to reset the XYFI to its default factory
settings ?". After the reset, create again your username and
password. This time, put your login in a safe place.
How to reset the XYFI to its default factory settings ?
1. Make sure that you have a powered USB source (battery, car
adaptor, power adaptor or a USB power source from a PC).
2. Insert the XYFI into the USB power source while pushing on the LED
3. Keep pushing on the LED button for around 40 seconds until the
LED stops flashing and comes to a steady state.
4. Refer to your Quick Start Guide to connect to your XYFI using the
default settings printed on the label under one of the plastic cover
create your username and password using the browser.
version 1.3 8th July, 2013
I cannot remember my login to the device's admin pages, What to
create it by
factory setting. Please follow the
procedure described in "How to reset the XYFI to its default factory
settings ?". After the reset, create again your username and
1. Make sure that you have a powered USB source (battery, car
adaptor, power adaptor or a USB power source from a PC).
2. Insert the XYFI into the USB power source while pushing on the LED
3. Keep pushing on the LED button for around 40 seconds until the
4. Refer to your Quick Start Guide to connect to your XYFI using the
default settings printed on the label under one of the plastic covers
create your username and password using the browser.
Q: How do I know if my 3G reception is good or not ?
A: On the admin page, on the left column, under the Mobile network
section you can see the connection
Strength,
Q: How and where to change the settings of the XYFI ?
A: Settings can be changed using the web interface. Enter 'xyfi' or
'xyfi/' or '172.22.22.1' in the browser to access the admin pages.
If you are using a smartphone, enter 'm.xyfi' in your browser to
access the admin pages.
Q: Can extra memory be added and how is it used?
A: Yes, XYFI has a micro
storage. The memory can be used as
moment the micro-SD is only accessible to the user using a Windows
or MAC PC to which the XYFI is plugged.
Q: Can I send and receive SMS?
A: Yes, the XYFI supports both
owner/administrator who has access to the admin pages is able to
send and receive SMS.
Q: How do I know that a text message (SMS) has been received?
A: The LED light on the XYFI will
be seen once you start the admin pages.
Q: If I want to use a battery pack to power the XYFI, what minimum
requirements do I need to look for ?
A: The battery pack needs to
1A.
You might want to choose to use the original battery Pack made by
Option which can deliver minimum 6 hours of autonomy.
Q: How many PCs/Smartphones can I connect to the XYFI
simultaneously ?
A: XYFI can allow access for maximum 8 users/devices using WiFi. If
XYFI has the device driver installed on a Windows or MAC PC, that
PC can also have access to the internet in addition to the 8 WiFi
users. This makes the total number of connections to 9.
How do I know if my 3G reception is good or not ?
On the admin page, on the left column, under the Mobile network
section you can see the connection technology and the Signal
How and where to change the settings of the XYFI ?
Settings can be changed using the web interface. Enter 'xyfi' or
'xyfi/' or '172.22.22.1' in the browser to access the admin pages.
If you are using a smartphone, enter 'm.xyfi' in your browser to
access the admin pages.
Can extra memory be added and how is it used?
Yes, XYFI has a micro-SD card slot which supports up to 32 GB of
storage. The memory can be used as a traditional flash drive. At this
SD is only accessible to the user using a Windows
or MAC PC to which the XYFI is plugged.
Can I send and receive SMS?
Yes, the XYFI supports both sending and receiving SMS. Only the
owner/administrator who has access to the admin pages is able to
send and receive SMS.
How do I know that a text message (SMS) has been received?
The LED light on the XYFI will start to flash 'Amber'. An alert can also
be seen once you start the admin pages.
If I want to use a battery pack to power the XYFI, what minimum
requirements do I need to look for ?
The battery pack needs to provide 5V and a minimum current of
You might want to choose to use the original battery Pack made by
Option which can deliver minimum 6 hours of autonomy.
How many PCs/Smartphones can I connect to the XYFI
XYFI can allow access for maximum 8 users/devices using WiFi. If
XYFI has the device driver installed on a Windows or MAC PC, that
PC can also have access to the internet in addition to the 8 WiFi
users. This makes the total number of connections to 9.
On the admin page, on the left column, under the Mobile network
technology and the Signal
Settings can be changed using the web interface. Enter 'xyfi' or
'xyfi/' or '172.22.22.1' in the browser to access the admin pages.
If you are using a smartphone, enter 'm.xyfi' in your browser to
SD card slot which supports up to 32 GB of
a traditional flash drive. At this
SD is only accessible to the user using a Windows
sending and receiving SMS. Only the
owner/administrator who has access to the admin pages is able to
How do I know that a text message (SMS) has been received?
start to flash 'Amber'. An alert can also
If I want to use a battery pack to power the XYFI, what minimum
provide 5V and a minimum current of
You might want to choose to use the original battery Pack made by
XYFI can allow access for maximum 8 users/devices using WiFi. If
XYFI has the device driver installed on a Windows or MAC PC, that
PC can also have access to the internet in addition to the 8 WiFi
Q: How do I connect a device to the XYFI using WPS?
A: It is very easy … The user presses the XYFI WPS/Connect button for a
few seconds and the LEDs begin to flash. Next the user presses the
WPS button on his WPS enabled device (a WiFi enabled
example) and then the two devices become automatically paired.
Q: Can I use XYFI in my car?
A: Absolutely! Because it is so small and lightweight, it can be plugged
directly into any USB car charger
around.
You might want to choose to use the original car adapter made by
Option.
Q: What kind of WiFi coverage can I expect from the XYFI ?
A: WiFi coverage distance depends
which it is operating: interference, signal absorption by wall,
separations, metallic installations etc. Generally speaking, we can
expect a coverage distance of 40 meters indoor and 80 meters
outdoor.
Q: Can I use the XYFI only for myself and disable the WiFi ?
A: Yes. You can just plug in your XYFI to your PC (Windows or MAC)
and install the driver from the pop
page, in the home page, uncheck the 'Personal
to disable the WiFi.
Q: Does the XYFI work with Android devices ?
A: Yes. Android devices can access the XYFI to have connection to
the internet through the WiFi.
Q: I have limited data volume with
data usage ?
A: In the admin home page and under the section 'Mobile Network',
you can see the total data usage since the time the counter is
reset. If you click on it, you will see more detail breakdown of your
data usage.
How do I connect a device to the XYFI using WPS?
It is very easy … The user presses the XYFI WPS/Connect button for a
few seconds and the LEDs begin to flash. Next the user presses the
WPS button on his WPS enabled device (a WiFi enabled printer for
example) and then the two devices become automatically paired.
Can I use XYFI in my car?
Absolutely! Because it is so small and lightweight, it can be plugged
directly into any USB car charger without extra wires hanging
You might want to choose to use the original car adapter made by
What kind of WiFi coverage can I expect from the XYFI ?
WiFi coverage distance depends heavily on the environment in
which it is operating: interference, signal absorption by wall,
separations, metallic installations etc. Generally speaking, we can
expect a coverage distance of 40 meters indoor and 80 meters
he XYFI only for myself and disable the WiFi ?
Yes. You can just plug in your XYFI to your PC (Windows or MAC)
and install the driver from the pop-up window. Go to the admin
page, in the home page, uncheck the 'Personal Hotspot' checkbox
Does the XYFI work with Android devices ?
Yes. Android devices can access the XYFI to have connection to
the internet through the WiFi.
I have limited data volume with my subscription. How do I know my
In the admin home page and under the section 'Mobile Network',
you can see the total data usage since the time the counter is
reset. If you click on it, you will see more detail breakdown of your
It is very easy … The user presses the XYFI WPS/Connect button for a
few seconds and the LEDs begin to flash. Next the user presses the
printer for
example) and then the two devices become automatically paired.
Absolutely! Because it is so small and lightweight, it can be plugged
without extra wires hanging
You might want to choose to use the original car adapter made by
heavily on the environment in
which it is operating: interference, signal absorption by wall,
separations, metallic installations etc. Generally speaking, we can
expect a coverage distance of 40 meters indoor and 80 meters
Yes. You can just plug in your XYFI to your PC (Windows or MAC)
up window. Go to the admin
Hotspot' checkbox
Yes. Android devices can access the XYFI to have connection to
my subscription. How do I know my
In the admin home page and under the section 'Mobile Network',
you can see the total data usage since the time the counter is
reset. If you click on it, you will see more detail breakdown of your
Q: I travel a lot. Which are the countries where I can use the XYFI ?
A: The European version of the XYFI which can operate in 3 frequency
bands in 3G (900/1900/2100 Mhz) works in all
plus the majority of Asian countries. In Northern and Latin American
countries, you would need the NAR version of the XYFI to have
access to the 850 Mhz network. However there is a lot a chance
that the 1900/2100 frequency bands coul
networks. Please check with the local service provider for further
information.
Note: With its quad band 2G capability (850/900/1800/1900 Mhz),
the XYFI will be able to work in 2G even if the 3G frequency is not
suitable.
Q: Where to find the latest firmware and how to do the update ?
A: Firmware update information can be found on our support website:
www.option.com/updatexyfi
Starting firmware version 2.4.0, update will automatically be
proposed once you go to the Firm
Q: I see different colours of the LED. What do they mean ?
A: - No Light - Not switched on
- Blue -> Red Solid - Power Up
- Red/Blue/Green Flashing
- Green Flashing - Registered 2G
- Green Solid - Connected 2G
- Blue Flashing - Registered 3G
- Blue Solid - Connected 3G
- Violet/Blue Flashing
- Violet/Blue Solid - Connected Roaming
- Blue Flashing (2 times then 1 second pause
- Connected to WiF
- Red Flashing (2 times then 1 second pause
- WPS connection is on
- Amber Solid - SIM issue
- Amber Flashing - Text message(s) received
- Red/Blue Flashing -
- Red/Green Flashing
'amber' when done). It will only flash red/green when restoring
using the physical LED button (not when using soft button).
I travel a lot. Which are the countries where I can use the XYFI ?
The European version of the XYFI which can operate in 3 frequency
bands in 3G (900/1900/2100 Mhz) works in all the European countries
plus the majority of Asian countries. In Northern and Latin American
countries, you would need the NAR version of the XYFI to have
access to the 850 Mhz network. However there is a lot a chance
that the 1900/2100 frequency bands could cover most of the
networks. Please check with the local service provider for further
Note: With its quad band 2G capability (850/900/1800/1900 Mhz),
the XYFI will be able to work in 2G even if the 3G frequency is not
Where to find the latest firmware and how to do the update ?
Firmware update information can be found on our support website:
www.option.com/updatexyfi
Starting firmware version 2.4.0, update will automatically be
proposed once you go to the Firmware Update section of the GUI.
I see different colours of the LED. What do they mean ?
Not switched on
Power Up
Red/Blue/Green Flashing - Unregistered/scanning
Registered 2G
Connected 2G
Registered 3G
Connected 3G
Violet/Blue Flashing - Registered Roaming
Connected Roaming
Blue Flashing (2 times then 1 second pause - repeatedly)
Connected to WiFi
Red Flashing (2 times then 1 second pause - repeatedly)
WPS connection is on
SIM issue
Text message(s) received
Problem/Firmware crash
Red/Green Flashing - Restore to factory settings (LED will become
'amber' when done). It will only flash red/green when restoring
using the physical LED button (not when using soft button).
I travel a lot. Which are the countries where I can use the XYFI ?
The European version of the XYFI which can operate in 3 frequency
the European countries
plus the majority of Asian countries. In Northern and Latin American
countries, you would need the NAR version of the XYFI to have
access to the 850 Mhz network. However there is a lot a chance
d cover most of the
networks. Please check with the local service provider for further
Note: With its quad band 2G capability (850/900/1800/1900 Mhz),
the XYFI will be able to work in 2G even if the 3G frequency is not
Where to find the latest firmware and how to do the update ?
Firmware update information can be found on our support website:
Starting firmware version 2.4.0, update will automatically be
ware Update section of the GUI.
repeatedly)
repeatedly)
LED will become
'amber' when done). It will only flash red/green when restoring
using the physical LED button (not when using soft button).
Q: When I use my iPhone to connect to the XYFI, I always get 'Unable
to join the network "XYFIxxxx
A: You probably have changed the WiFi password on your XYFI and
your iPhone is still remembering your old password. You need to
open the XYFI WiFi network and make a 'Forget this Network'. When
you select again this network, it will ask you t
password.
Q: When I start the admin pages on my iPhone, the image is flickering
and I cannot continue. What is wrong ?
A: You need to set your iPhone to
scroll down until you see 'Safari'. On the 'Accept Cookies', select
'Always'.
This issue should be fixed with firmware version 2.7.1. A message will
be displayed to instruct the user to enable cookies on their
smartphone.
Q: When I start the admin pages on my Android phone, the admin
page is displayed for some seconds and then it says the connection
is broken. What is wrong ?
A: You need to set your Android
browser. Push the Menu button, then 'More' and then 'Settings. Scroll
down until you see 'Accept Cookies'. Check the box next to it.
This issue should be fixed with firmware version 2.7.1. A message will
be displayed to instruct the user to enable cookies on their
smartphone.
Q: Is there any limit on the file size uploadable to the microSD ?
A: Yes, File size is limited to 4 GB, This is governed by the limitation of
the FAT32 file format.
Q: How can I speed up the file upload to the microSD ?
A: The quickest way to load files to the microSD is to do it offline.
Unplug the microSD from XYFI. Put it in a card reader and then to a
PC. Copy the files to the microSD in the normal way,.
Note: make sure that you have turned off the power of the XYFI
before you remove the microSD from its card slot.
When I use my iPhone to connect to the XYFI, I always get 'Unable
to join the network "XYFIxxxx". Why ?
You probably have changed the WiFi password on your XYFI and
your iPhone is still remembering your old password. You need to
open the XYFI WiFi network and make a 'Forget this Network'. When
you select again this network, it will ask you to enter your new
When I start the admin pages on my iPhone, the image is flickering
and I cannot continue. What is wrong ?
You need to set your iPhone to accept cookies. Go to Settings and
scroll down until you see 'Safari'. On the 'Accept Cookies', select
This issue should be fixed with firmware version 2.7.1. A message will
be displayed to instruct the user to enable cookies on their
When I start the admin pages on my Android phone, the admin
page is displayed for some seconds and then it says the connection
is broken. What is wrong ?
You need to set your Android phone to accept cookies. Start your
browser. Push the Menu button, then 'More' and then 'Settings. Scroll
down until you see 'Accept Cookies'. Check the box next to it.
This issue should be fixed with firmware version 2.7.1. A message will
instruct the user to enable cookies on their
Is there any limit on the file size uploadable to the microSD ?
Yes, File size is limited to 4 GB, This is governed by the limitation of
the FAT32 file format.
How can I speed up the file upload to the microSD ?
The quickest way to load files to the microSD is to do it offline.
Unplug the microSD from XYFI. Put it in a card reader and then to a
PC. Copy the files to the microSD in the normal way,.
Note: make sure that you have turned off the power of the XYFI
before you remove the microSD from its card slot.
When I use my iPhone to connect to the XYFI, I always get 'Unable
You probably have changed the WiFi password on your XYFI and
your iPhone is still remembering your old password. You need to
open the XYFI WiFi network and make a 'Forget this Network'. When
o enter your new
When I start the admin pages on my iPhone, the image is flickering
accept cookies. Go to Settings and
scroll down until you see 'Safari'. On the 'Accept Cookies', select
This issue should be fixed with firmware version 2.7.1. A message will
be displayed to instruct the user to enable cookies on their
When I start the admin pages on my Android phone, the admin
page is displayed for some seconds and then it says the connection
phone to accept cookies. Start your
browser. Push the Menu button, then 'More' and then 'Settings. Scroll
down until you see 'Accept Cookies'. Check the box next to it.
This issue should be fixed with firmware version 2.7.1. A message will
instruct the user to enable cookies on their
Is there any limit on the file size uploadable to the microSD ?
Yes, File size is limited to 4 GB, This is governed by the limitation of
The quickest way to load files to the microSD is to do it offline.
Unplug the microSD from XYFI. Put it in a card reader and then to a
Note: make sure that you have turned off the power of the XYFI