[XLS]usa.ingrammicro.com · Web view15/015 8707 lexmark dot matrix 8727 lexmark lasers ......

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Ingram Micro Confidential 05/17/2022 Page 1 Ingram Micro United States Manufacturer Return Policies Updated May 29, 2018 Return policies subject to change without notice. Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only. Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy. 855U 365 SERVICES NO RETURNS REFER DIRECT 716-536-2351 714U 3D SYSTEMS 30/015 REFER DIRECT 678-338-3480 QB05 3DCONNEXION 30/015 30/015 480-422-7769 QB06 3DCONNEXION - COMPUTER ACCESSORIES 30/015 45/015 805-496-5500 3705 3M - OPTICAL SYSTEMS DIVISION 90/015 30/015 800-447-0388 U227 3M - WORKSPACE SOLUTIONS 90/015 30/015 800-447-0388 7792 3M TOUCH SCREEN NO RETURNS REFER DIRECT 866-407-6666 745Y 4E PROJECT/ACME MADE 90/015 45/015 303-378-7863 9469 4XEM 90/015 45/015 866-999-4936 2 QB72 AAXA 30/015 30/015 714-957-1999 QB73 AAXA-PROJECTORS 30/015 30/015 714-957-1999 U483 ABBYY USA SOFTWARE HOUSE INC NO RETURNS REFER DIRECT 408-457-9777 U662 ABSOLUTE LICENSE 90/015 45/015 602-885-7575 Y089 AC2.0 90/015 45/015 408-429-9212 542Y ACCELERATED NO RETURNS REFER DIRECT 949-388-8162 Q033 ACCELL 60/015 30/015 510-770-8281 Q032 ACCELL CORPORATION 30/015 30/015 510-770-8281 0257 ACCESS CHANNEL 90/015 45/015 949-433-7632 U521 ACCESS CHANNEL DIRECT SHIP ONLY 90/015 45/015 408-429-9212 577U ACCESS HARDWARE SUPPLY NO RETURNS REFER DIRECT 800-348-2263 143 0652 ACECAD 90/015 45/015 732-651-8868 U748 ACER - TABLETS NO RETURNS REFER DIRECT 800-816-2237 118Y ACER ACCESSORY BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1067 5943 ACER AMERICA - DESKTOPS 30/005 REFER DIRECT 800-816-2237 6081 ACER AMERICA - DISPLAYS 30/005 REFER DIRECT 800-816-2237 8075 ACER AMERICA - NOTEBOOKS 30/005 REFER DIRECT 800-816-2237 8078 ACER AMERICA - OPTIONS 30/005 REFER DIRECT 800-816-2237 6004 ACER AMERICA - PROJECTORS 30/005 REFER DIRECT 800-816-2237 U937 ACER- CFM 60/015 30/015 800-816-2237 909U ACER- CHROME PRODUCTS NO RETURNS REFER DIRECT 800-816-2237 786Y ACER CTO NO RETURNS REFER DIRECT 800-816-2237 934U ACER- THIN CLIENTS 30/005 30/001 800-816-2237 053U ACER WARRANTIES & SERVICES NO RETURNS REFER DIRECT 800-816-2237 749U ACRONIS - ACCESS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 746U ACRONIS - CONSUMER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 894Y ACRONIS - FEDERAL ACCESS BY EXCEPTION ONLY BY EXCEPTION ONLY 893Y ACRONIS - FEDERAL CONSUMER BY EXCEPTION ONLY BY EXCEPTION ONLY 892Y ACRONIS - FEDERAL PHYSICAL BY EXCEPTION ONLY BY EXCEPTION ONLY 891Y ACRONIS - FEDERAL RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 890Y ACRONIS - FEDERAL VIRTUAL BY EXCEPTION ONLY BY EXCEPTION ONLY U820 ACRONIS - PHYSICAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76789 745U ACRONIS - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 781-782-9000 747U ACRONIS - VIRTUAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 748U ACRONIS CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 520Y ACRONIS CLOUD BACKUP BY EXCEPTION ONLY BY EXCEPTION ONLY 781-782-9109 563Y ACRONIS DRAAS BY EXCEPTION ONLY BY EXCEPTION ONLY 631U ACT! BY SWIFTPAGE BY EXCEPTION ONLY BY EXCEPTION ONLY QG31 ACTIONTEC 30/015 30/015 263U ACTIVATIONDESK NO RETURNS REFER DIRECT 858-243-1384 415Y ACTON 90/015 45/015 323-306-0956 813Y ADDON 30/015 45/015 877-292-1701 588Y ADDON 30/015 45/015 877-292-1701 3904 ADDON 30/015 45/015 877-292-1701 374U ADDON 60/015 45/015 877-292-1701 587Y ADDON 30/015 45/015 877-292-1701 7024 ADDON 60/015 45/015 877-292-1701 418Y ADDON - PRIVATE NO RETURNS REFER DIRECT 877-292-1701 8324 ADDONICS 90/015 45/015 408-453-6212 7063 ADESSO 90/015 45/015 310-780-7978 Y068 ADESSO - POS 90/015 45/015 310-780-7978 782Y AD-N-ART INC NO RETURNS REFER DIRECT 888-738-9021 1047 ADOBE 90/015 45/015 800-833-6687 1048 ADOBE - ETLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-833-6687 9788 ADOBE ACADEMIC TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 U731 ADOBE BOX 90/015 45/015 800-833-6687 427U ADOBE CLOUD SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 9880 ADOBE CLP ACAD BOX MEDIA 90/015 45/015 800-833-6687 065U ADOBE CLP COMM ENTERPRISE LISC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 9136 ADOBE CLP COMMERICAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 9826 ADOBE CLP GOVT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 9795 ADOBE COMMERCIAL TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 279U ADOBE ENTERPRISE ACAD LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 064U ADOBE ENTERPRISE GOVT LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 0196 ADOBE FLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 3255 ADOBE GOVT TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 7520 ADOBE STUDENT TEACHER BOX 90/015 45/015 800-833-6687 U729 ADOBE TLP (OPEN) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 456U ADOBE VIP ACADEMIC LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081 458U ADOBE VIP COMMERCIAL LICS 30/015 30/015 800-456-8000 76081 457U ADOBE VIP GOVT LICS 30/015 30/015 800-456-8000 76081 985U ADONIT 90/015 45/015 119U ADTRAN - BLUESOCKET 60/015 BY EXCEPTION ONLY 888-423-8726 153U ADTRAN - BLUESOCKET SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-423-8726 U683 ADTRAN - NETVANTA IPT 60/015 45/015 888-423-8726 U897 ADTRAN - NETVANTA UC 60/015 45/015 888-423-8726 513U ADTRAN - PHONES 60/015 REFER DIRECT 888-423-8726 7864 ADTRAN ACCESSORIES F 60/015 45/015 888-423-8726 9891 ADTRAN ACES E BY EXCEPTION ONLY BY EXCEPTION ONLY 888-423-8726 7863 ADTRAN CABLES G 60/015 45/015 888-423-8726 Manufacturer Number Shows Ingram"s ID# associated with that Manufaturer's product line. Manufacturer Name Product line Name for that Vendor Stock Balance The first # shows the # of days (from purchase date) a product is returnable. The second # shows the returns % for that manufacturer line; for Stock Balance. The first # shows the # of days (from purchase date) a product is returnable. The second # shows the returns % for that manufacturer line; for Stock Balance. Manufacturer Phone Number The phone # to call in the event you have to contact the Manufacturer in a Refer Direct situation. Manufacturer Phone Extension

Transcript of [XLS]usa.ingrammicro.com · Web view15/015 8707 lexmark dot matrix 8727 lexmark lasers ......

Page 1: [XLS]usa.ingrammicro.com · Web view15/015 8707 lexmark dot matrix 8727 lexmark lasers ... 516-626-7188 877-982-2555 508-376-4245 631-345-5292 ... 877-373-0390 714-382-2843 949-654-0850

Ingram Micro Confidential 05/08/2023 Page 1

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

855U 365 SERVICES NO RETURNS REFER DIRECT 716-536-2351714U 3D SYSTEMS 30/015 REFER DIRECT 678-338-3480QB05 3DCONNEXION 30/015 30/015 480-422-7769QB06 3DCONNEXION - COMPUTER ACCESSORIES 30/015 45/015 805-496-55003705 3M - OPTICAL SYSTEMS DIVISION 90/015 30/015 800-447-0388U227 3M - WORKSPACE SOLUTIONS 90/015 30/015 800-447-03887792 3M TOUCH SCREEN NO RETURNS REFER DIRECT 866-407-6666745Y 4E PROJECT/ACME MADE 90/015 45/015 303-378-78639469 4XEM 90/015 45/015 866-999-4936 2QB72 AAXA 30/015 30/015 714-957-1999QB73 AAXA-PROJECTORS 30/015 30/015 714-957-1999U483 ABBYY USA SOFTWARE HOUSE INC NO RETURNS REFER DIRECT 408-457-9777U662 ABSOLUTE LICENSE 90/015 45/015 602-885-7575Y089 AC2.0 90/015 45/015 408-429-9212542Y ACCELERATED NO RETURNS REFER DIRECT 949-388-8162Q033 ACCELL 60/015 30/015 510-770-8281Q032 ACCELL CORPORATION 30/015 30/015 510-770-82810257 ACCESS CHANNEL 90/015 45/015 949-433-7632U521 ACCESS CHANNEL DIRECT SHIP ONLY 90/015 45/015 408-429-9212577U ACCESS HARDWARE SUPPLY NO RETURNS REFER DIRECT 800-348-2263 1430652 ACECAD 90/015 45/015 732-651-8868U748 ACER - TABLETS NO RETURNS REFER DIRECT 800-816-2237118Y ACER ACCESSORY BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-10675943 ACER AMERICA - DESKTOPS 30/005 REFER DIRECT 800-816-22376081 ACER AMERICA - DISPLAYS 30/005 REFER DIRECT 800-816-22378075 ACER AMERICA - NOTEBOOKS 30/005 REFER DIRECT 800-816-22378078 ACER AMERICA - OPTIONS 30/005 REFER DIRECT 800-816-22376004 ACER AMERICA - PROJECTORS 30/005 REFER DIRECT 800-816-2237U937 ACER- CFM 60/015 30/015 800-816-2237909U ACER- CHROME PRODUCTS NO RETURNS REFER DIRECT 800-816-2237786Y ACER CTO NO RETURNS REFER DIRECT 800-816-2237934U ACER- THIN CLIENTS 30/005 30/001 800-816-2237053U ACER WARRANTIES & SERVICES NO RETURNS REFER DIRECT 800-816-2237749U ACRONIS - ACCESS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000746U ACRONIS - CONSUMER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000894Y ACRONIS - FEDERAL ACCESS BY EXCEPTION ONLY BY EXCEPTION ONLY893Y ACRONIS - FEDERAL CONSUMER BY EXCEPTION ONLY BY EXCEPTION ONLY892Y ACRONIS - FEDERAL PHYSICAL BY EXCEPTION ONLY BY EXCEPTION ONLY891Y ACRONIS - FEDERAL RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY890Y ACRONIS - FEDERAL VIRTUAL BY EXCEPTION ONLY BY EXCEPTION ONLYU820 ACRONIS - PHYSICAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76789745U ACRONIS - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 781-782-9000747U ACRONIS - VIRTUAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000748U ACRONIS CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000520Y ACRONIS CLOUD BACKUP BY EXCEPTION ONLY BY EXCEPTION ONLY 781-782-9109563Y ACRONIS DRAAS BY EXCEPTION ONLY BY EXCEPTION ONLY631U ACT! BY SWIFTPAGE BY EXCEPTION ONLY BY EXCEPTION ONLYQG31 ACTIONTEC 30/015 30/015263U ACTIVATIONDESK NO RETURNS REFER DIRECT 858-243-1384415Y ACTON 90/015 45/015 323-306-0956813Y ADDON 30/015 45/015 877-292-1701588Y ADDON 30/015 45/015 877-292-17013904 ADDON 30/015 45/015 877-292-1701374U ADDON 60/015 45/015 877-292-1701587Y ADDON 30/015 45/015 877-292-17017024 ADDON 60/015 45/015 877-292-1701418Y ADDON - PRIVATE NO RETURNS REFER DIRECT 877-292-17018324 ADDONICS 90/015 45/015 408-453-62127063 ADESSO 90/015 45/015 310-780-7978Y068 ADESSO - POS 90/015 45/015 310-780-7978782Y AD-N-ART INC NO RETURNS REFER DIRECT 888-738-90211047 ADOBE 90/015 45/015 800-833-66871048 ADOBE - ETLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-833-66879788 ADOBE ACADEMIC TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081U731 ADOBE BOX 90/015 45/015 800-833-6687427U ADOBE CLOUD SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760819880 ADOBE CLP ACAD BOX MEDIA 90/015 45/015 800-833-6687065U ADOBE CLP COMM ENTERPRISE LISC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760819136 ADOBE CLP COMMERICAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760819826 ADOBE CLP GOVT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760819795 ADOBE COMMERCIAL TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081279U ADOBE ENTERPRISE ACAD LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension

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Ingram Micro Confidential 05/08/2023 Page 2

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension064U ADOBE ENTERPRISE GOVT LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760810196 ADOBE FLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760813255 ADOBE GOVT TLP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760817520 ADOBE STUDENT TEACHER BOX 90/015 45/015 800-833-6687U729 ADOBE TLP (OPEN) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081456U ADOBE VIP ACADEMIC LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76081458U ADOBE VIP COMMERCIAL LICS 30/015 30/015 800-456-8000 76081457U ADOBE VIP GOVT LICS 30/015 30/015 800-456-8000 76081985U ADONIT 90/015 45/015119U ADTRAN - BLUESOCKET 60/015 BY EXCEPTION ONLY 888-423-8726153U ADTRAN - BLUESOCKET SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-423-8726U683 ADTRAN - NETVANTA IPT 60/015 45/015 888-423-8726U897 ADTRAN - NETVANTA UC 60/015 45/015 888-423-8726513U ADTRAN - PHONES 60/015 REFER DIRECT 888-423-87267864 ADTRAN ACCESSORIES F 60/015 45/015 888-423-87269891 ADTRAN ACES E BY EXCEPTION ONLY BY EXCEPTION ONLY 888-423-87267863 ADTRAN CABLES G 60/015 45/015 888-423-87267862 ADTRAN GENERAL HARDWARE A, ACN 60/015 45/015 888-423-8726U790 ADTRAN GENERAL HARDWARE REFURB NO RETURNS REFER DIRECT 888-423-8726100Y ADTRAN MV 60/015 BY EXCEPTION ONLY 888-423-87269890 ADTRAN NETVANTA INTERNETWORKING B,K 60/015 REFER DIRECT 888-423-8726142Y ADTRAN PROCLOUD 60/015 BY EXCEPTION ONLY 888-423-8726131Y ADTRAN REFURB OTHER NO RETURNS REFER DIRECT 888-423-8726420Y ADVANING NO RETURNS REFER DIRECT 562-483-81981524 ADVANTECH/B+B SMARTWORX 90/015 45/015 815-433-5100 233Y079 ADVANTECH/B+B SMARTWORX 60/015 REFER DIRECT 800-346-3119 233282Y ADVENTURE LABS 90/015 45/015 408-429-9212274Y AEROHIVE NO RETURNS REFER DIRECT 408-585-6232676U AEROHIVE NO RETURNS REFER DIRECT 408-585-6232698U AEROHIVE NETWORKS NO RETURNS REFER DIRECT 408-585-6232516Y AEROHIVE NETWORKS INC VERIZON NO RETURNS REFER DIRECT 404-861-7784Y050 AIRTAME US INC NO RETURNS REFER DIRECT 650-300-9195832Y AIRWOLF 3D NO RETURNS REFER DIRECT637Y AKASO 90/015 45/015 949-777-5576930Y AKRACING AMERICA 90/015 45/015 805-383-7005601Y ALERATEC NO RETURNS REFER DIRECT 818-678-04857685 ALERATEC 90/015 45/015 801-861-2570U216 ALERT LOGIC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780718Y ALERT LOGIC CB BY EXCEPTION ONLY BY EXCEPTION ONLY 800-705-7057390Y ALEVA NATURALS 90/015 45/015 949-777-5576901Y ALIENVAULT NO RETURNS REFER DIRECT 512-982-4298902Y ALIENVAULT - LICENSING NO RETURNS REFER DIRECT 512-982-4298U208 ALLIED - NET.COVER NO RETURNS REFER DIRECT 800-428-4835574Y ALLIED TELESIS NO RETURNS REFER DIRECT 800-428-48352015 ALLIED TELESIS BOX 60/015 14/010 800-428-4835571Y ALTRONIX 45/015 45/015 888-258-7669QF17 ALURATEK INC 90/015 45/015 714-586-8772QF13 ALURATEK INC 90/015 45/015 714-586-8772U942 AMAZON KINDLE NO RETURNS REFER DIRECT 206-266-1000339U AMAZON WEB SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780Y299 AMAZON WEB SERVICES - RI NO RETURNS REFER DIRECT 206-266-1769934Y AMAZON WEB SERVICES CB BY EXCEPTION ONLY BY EXCEPTION ONLY 206-266-1769995Y AMBIR 90/015 45/015U835 AMC OPTICS NO RETURNS REFER DIRECT 949-632-74227839 AMD 30/015 45/015 408-749-57037872 AMD NO RETURNS 45/015 408-749-5703683Y AMD PRO GRAPHICS NO RETURNS 45/015 408-749-5703Y036 AMER NETWORKS 90/015 45/015 800-262-9703022Y AMER.COM 90/015 45/015 203-775-6464589Y AMER.COM - DS NO RETURNS REFER DIRECT 203-770-0374Y333 AMERICAN BATTERY 90/015 45/015 781-440-97008077 AMERICAN BATTERY NO RETURNS REFER DIRECT 888-843-2288U956 AMPED WIRELESS NO RETURNS REFER DIRECT 909-992-3209U845 AMPED WIRELESS 90/015 30/015 909-992-3209Q086 AMPLIVOX SOUND SYSTEMS 30/015 30/015 847-498-9000Q087 AMPLIVOX SOUND SYSTEMS NO RETURNS REFER DIRECT 800-755-5505U837 AMSTRON NO RETURNS REFER DIRECT 866-504-1634691Y AMT NO RETURNS REFER DIRECT 763-201-9070524Y AMULET HOTKEY BY EXCEPTION ONLY BY EXCEPTION ONLYU922 AMZER NO RETURNS REFER DIRECT 866-663-2693QG69 ANONABOX 90/015 45/015 530-514-5236479Y ANOVA CULINARY NO RETURNS REFER DIRECT 415-691-1026

Page 3: [XLS]usa.ingrammicro.com · Web view15/015 8707 lexmark dot matrix 8727 lexmark lasers ... 516-626-7188 877-982-2555 508-376-4245 631-345-5292 ... 877-373-0390 714-382-2843 949-654-0850

Ingram Micro Confidential 05/08/2023 Page 3

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1868 ANTEC 90/015 45/015 510-770-1200519Y ANYWHERE CART NO RETURNS REFER DIRECT 888-650-4488 1049667 AOC 90/015 45/015 510-770-99880271 AOPEN - SOLUTIONS 30/015 REFER DIRECT 888-972-6736 5766Y AOSMART - CYCLONESOUND 90/015 45/015Y350 APC SCHEIDER ELECTRIC NO RETURNS REFER DIRECT 800-800-4272505U APC SCHNEIDER ELEC IT MISSION CRITI NO RETURNS REFER DIRECT 800-800-4272U287 APC SCHNEIDER ELECT IT DIRECT SHIP NO RETURNS REFER DIRECT 800-800-4272 4769U APC SCHNEIDER ELECTRIC IT CONTAINER 90/015 REFER DIRECT 800-800-42724044 APC SCHNEIDER ELECTRIC IT USA 90/015 REFER DIRECT 800-800-4272 4U425 APC SCHNEIDER ELECTRIC IT WARRANTY NO RETURNS REFER DIRECT 800-800-4272 4M415 APG 60/015 REFER DIRECT 763-571-5000M416 APG - CONTAINER/SP 45/010 REFER DIRECT 763-571-5000Y118 APPCESSORI CORP. 90/015 45/015 503-583-3157J052 APPDYNAMICS INC BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1120898Y APPENSURE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-418-46028813 APPLE - APPLECARE SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-MY-APPLE1976 APPLE - EOL SYSTEMS NO RETURNS REFER DIRECT 800-MY-APPLE7640 APPLE - SYSTEMS 30/010 REFER DIRECT 800-MY-APPLE1424 APPLE COMPUTER NO RETURNS REFER DIRECT 800-MY-APPLE9275 APPLE CTO SYSTEMS NO RETURNS REFER DIRECT 800-MY-APPLE9272 APPLE CTO SYSTEMS - STOCK NO RETURNS REFER DIRECT 800-MY-APPLEU590 APPLE DEP NO RETURNS REFER DIRECT 800-MY-APPLEU756 APPLE IPADS 30/010 REFER DIRECT 800-MY-APPLEU588 APPLE IPHONE NO RETURNS REFER DIRECT 800-MY-APPLE7641 APPLE IPODS,APPLE TV,HOMEPODS 30/010 REFER DIRECT 800-MY-APPLE9657 APPLE MINI IPADS 30/010 REFER DIRECT 800-MY-APPLE1520 APPLE OPTIONS 45/010 45/001 800-MY-APPLE065Y APPLE WATCH 30/010 REFER DIRECT 800-MY-APPLEU589 APPLE WIRELESS ACCESSORIES 45/010 45/001 800-MY-APPLE715U APPLECARE WARRANTY NO RETURNS REFER DIRECT 800-MY-APPLE252U APPOSITE NO RETURNS REFER DIRECT 310-477-9955U936 APPROVED MEMORY CORP NO RETURNS REFER DIRECT 949-632-7422824U APPROVED MEMORY CORP. NO RETURNS REFER DIRECT 949-632-7422U799 APPSENSE - LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76400U800 APPSENSE - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76400U801 APPSENSE - TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764006332 APRICORN MASS STORAGE 30/015 30/015 858-513-4441Y148 ARCCOS GOLF LLC 90/015 45/015 203-989-9423139Y ARCSERVE BY EXCEPTION ONLY BY EXCEPTION ONLY 952-222-0612167Y ARCSERVE - APPLIANCES BY EXCEPTION ONLY BY EXCEPTION ONLY 952-222-0612168Y ARCSERVE - MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 952-222-0612721Y ARCSERVE - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 952-222-0612U446 ARISTA NETWORKS HARDWARE NO RETURNS REFER DIRECT 650-462-5020067U ARISTA NETWORKS STOCKING NO RETURNS REFER DIRECT 650-462-5098U787 ARISTA NETWORKS SUPPORT NO RETURNS REFER DIRECT 650-462-5032396U ARKON 30/015 30/015 626-340-4068737Y AROZZI NORTH AMERICA 90/015 45/015 408-930-5295794U ARUBA - CARE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666875U ARUBA - CENTRAL BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666742U ARUBA - INSTANT 90/015 BY EXCEPTION ONLY 408-273-6666741U ARUBA - LICENSING/SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666743U ARUBA - NON INSTANT 90/015 BY EXCEPTION ONLY 408-273-6666437Y ARUBA - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 408-273-6666352Y ASANTE NO RETURNS REFER DIRECT 919-619-6747Y233 ASHLEY CHLOE INC DBA ROWKIN 90/015 45/015 831-247-3204QF96 ASTRO GAMING NO RETURNS REFER DIRECTQF97 ASTRO GAMING 60/015 30/015 866-640-5644639Y ASUS NO RETURNS REFER DIRECTU183 ASUS - AMD 45/002 45/002 812-282-2787U198 ASUS - CHROMEBOOK 50/001 45/001 888-606-2787U553 ASUS - CHROMEBOX 45/002 45/002 888-606-2787U179 ASUS - COMPONENTS 45/002 45/002 888-606-2787U791 ASUS - DISPLAY 45/002 45/002 812-282-2787356Y ASUS - GAMING NOTEBOOK 50/001 45/001 888-606-2787U180 ASUS - MOTHERBOARDS 45/002 45/002 812-282-2787U185 ASUS - NOTEBOOK ACCESSORIES 50/001 45/001 888-606-2787U181 ASUS - NOTEBOOKS 50/001 45/001 888-606-2787533Y ASUS - SERVER 45/002 45/002 812-282-2787532Y ASUS - SFF 45/002 45/002U184 ASUS - SYSTEMS 50/001 45/001 812-282-2787266U ASUS - TABLETS 50/001 45/001 888-606-2787

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Ingram Micro Confidential 05/08/2023 Page 4

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionU182 ASUS - VGA NVIDIA 45/002 45/002 812-282-2787Y231 ASUS - WARRANTY NO RETURNS REFER DIRECT 888-678-3688361Y ASUSTOR 30/002 30/002Q559 AT&T 30/015 30/015 503-596-12259602 AT&T WIRELESS NO RETURNS REFER DIRECT 800-331-05000460 ATDEC 90/015 45/015 303-972-75504990 ATEN TECHNOLOGIES 60/015 30/015 888-999-2836Q092 ATLANTIC INC NO RETURNS REFER DIRECT 800-747-2660 23Q093 ATLANTIC-PERSONAL & PORTABLE 45/015 45/015 949-369-6440899U ATLANTIS COMPUTING HOLDING BY EXCEPTION ONLY BY EXCEPTION ONLYY053 ATLASIED 45/010 REFER DIRECT 877-689-8055240Y ATO 90/015 45/015 408-429-9212857Y ATO NO RETURNS REFER DIRECT 408-429-92120405 ATTACHMATE NO RETURNS REFER DIRECT 206-217-75000406 ATTACHMATE BY EXCEPTION ONLY BY EXCEPTION ONLY 206-301-6730U462 ATTACHMATE - GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 206-301-67300705 ATTACHMATE - VPA BY EXCEPTION ONLY BY EXCEPTION ONLY 206-217-72047837 ATTO TECHNOLOGY 30/015 REFER DIRECT 716-691-1999 289829Y AUDEZE LLC. 90/015 45/015 714-581-8009Q096 AUDIO TECHNICA 30/015 30/015 330-686-2600Q097 AUDIO TECHNICA -PRO SOUND 30/015 45/015 330-686-2600693U AUDIO VIDEO FURNITURE NO RETURNS REFER DIRECT 905-751-1459Q051 AUDIOVOX ELECTRONICS CORP NO RETURNS REFER DIRECT 317-218-7312Q046 AUDIOVOX ELECTRONICS CORP NO RETURNS 30/015 631-436-6469834U AUGUST HOME 30/005 45/0151969 AUTODESK EMPTY NO RETURNS REFER DIRECT 800-456-8000 760276788 AUTODESK EMPTY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760272162 AUTODESK ETR API BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760270304 AUTODESK MASTER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76027U328 AUTODESK MEDIA KIT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760271248 AUTODESK MEDIA KIT API BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76027U257 AUTODESK RETAIL SUBS/ADD SEAT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760277689 AUTODESK VAR COMMERCIAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760276779 AUTODESK VAR COMMERCIAL API BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760276791 AUTODESK VAR COMMERCIAL FEES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76027U258 AUTODESK VCP COMMERCIAL BASE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760271569 AUTODESK VCP COMMERCIAL BASE API BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760270228 AUTODESK VCP COMMERCIAL NAD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76027089U AUTODESK VCP GOVERNMENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760276793 AUTODESK VCP GOVERNMENT API 60/015 45/015 800-456-8000 760276891 AUTODESK VCP PROMO HW BUNDLE + ETR BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760276789 AUTODESK-VERTICAL NON ACE BOX BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760271906 AUTOTASK BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780000A AVAD 30/015 30/015 818-647-16714930 AVER INFORMATION 90/015 45/015 408-263-3828956U AVERMEDIA 90/015 45/015Y037 AVF GROUP INC. 90/015 45/015 800-667-0808095Y AVG - CLOUD CARE 90/015 45/015 800-456-8000U168 AVG BOX 90/015 45/015 800-456-8000 76889U217 AVG GOV BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76889U167 AVG LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76889U169 AVG OEM BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 768895873 AVG TECHNOLOGIES CANADA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780U218 AVG-ED BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76889U568 AVISION LABS INC 90/015 45/015 510-739-60603232 AVNET NO RETURNS REFER DIRECT1364 AVOCENT - CYCLADES 90/015 45/015 866-286-2368688U AVOCENT - PROAV 90/015 45/015 866-286-2368689U AVOCENT - PROAV MAINTENANCE 90/015 45/015 866-286-23681187 AVOCENT - SECURE PRODUCTS 90/015 45/015 866-286-23686114 AVOCENT AND CYCLADES SERVICES NO RETURNS REFER DIRECT 866-286-23689649 AVOCENT DIGITAL PRODUCTS 90/015 45/015 866-286-23683415 AVOCENT HUNTSVILLE CORP. 90/015 45/015 866-286-2368U376 AVOCENT SMB WARRANTY NO RETURNS REFER DIRECT 866-286-2368U375 AVOCENT SOFTWARE & MAINTENANCE NO RETURNS REFER DIRECT 866-286-2368341Y AVOGY NO RETURNS REFER DIRECT 408-684-5200U846 AVTEQ NO RETURNS REFER DIRECT 214-905-9001275U AVUE 90/015 45/015 408-980-9427332U AWARENESS TECHNOLOGIES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780690Y AWINGU INC BY EXCEPTION ONLY BY EXCEPTION ONLY 916-597-6698184U AXCIENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780657Y AXIAD 30/015 REFER DIRECT 408-841-4670

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Ingram Micro Confidential 05/08/2023 Page 5

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension407Y AXIOM NO RETURNS REFER DIRECT581Y AXIOM 30/015 REFER DIRECT580Y AXIOM 30/015 REFER DIRECT551Y AXIOM MEMORY NO RETURNS REFER DIRECT7245 AXIS COMMUNICATION INC 90/015 REFER DIRECT 800-444-2947 2672Y AXIS- COMPANION 75/015 30/1.5 800-444-2947658U AXIS ELICENSING NO RETURNS REFER DIRECT 800-444-2947Q108 AZDEN CORP 30/015 30/015 800-247-4501QG80 B&W NO RETURNS REFER DIRECT 734-744-5566Y029 B&W NORTH AMERICA 90/015 45/015388Y BABY 90/015 45/015 949-777-5576803Y BABYROUES 90/015 45/015 949-777-5576090Y BARCO NO RETURNS REFER DIRECT 916-471-6918518Y BARKAN 90/015 45/015 646-723-23352307 BATTERY TECHNOLOGY 90/015 45/015 800-982-8284Y271 BATTERY TECHNOLOGY - SLA 90/015 45/015 800-982-8284Y324 BATTERY TECHNOLOGY INC. 90/015 45/015 716-361-1932064Y BEATS BY DRE - APPLE NO RETURNS 45/003QB66 BELKIN 90/015 45/015 800-223-5546 2271QB65 BELKIN 90/015 45/015QB68 BELKIN - CABLES 90/015 45/015 800-223-5546 2271QE21 BELKIN - EDUCATION 90/015 45/015 800-223-5546QG84 BELKIN - POWER 90/015 45/015412U BELKIN MOBILE 90/015 45/015 866-515-2054QH13 BELKIN OP 90/015 45/015QB69 BELKIN-KVM 90/015 45/015 800-223-5546 2271Q122 BELLO - HOME AV NO RETURNS REFER DIRECT 888-235-7646Q121 BELLO INTERNATIONAL GROUP NO RETURNS REFER DIRECT 732-972-1333QG34 BEM WIRELESS NO RETURNS REFER DIRECT 818-874-3231525Y BEM WIRELESS 90/015 45/015 815-337-0541U312 BENQ NO RETURNS REFER DIRECT 866-600-2367679Y BENQ DISPLAYS NO RETURNS REFER DIRECT 866-600-2367U934 BENQ PROAV NO RETURNS REFER DIRECT 949-255-9500 3552U BEST BABIE 30/015 30/015 949-777-5576Q125 BIC AMERICA 30/015 30/015 888-461-4628Q126 BIC-HOME AUDIO/VIDEO 45/015 45/015 888-461-4628825Y BIO-KEY, INC 30/010 30/010 866-846-2594514U BIRST INC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780Y310 BITDEFENDER BY EXCEPTION ONLY BY EXCEPTION ONLY 954-776-6262970U BITDEFENDER 90/015 45/015 949-388-8162J072 BITGLASS BY EXCEPTION ONLY BY EXCEPTION ONLY 408-337-0190J058 BITMICRO NO RETURNS REFER DIRECTY287 BITTITAN NO RETURNS REFER DIRECT 800-456-8000592Y BIXBEE 90/015 45/015 949-777-5576M134 BIXOLON 30/015 REFER DIRECT 858-764-4580926Y BLACK BOX - (EA) NO RETURNS REFER DIRECT 877-877-2269368Y BLACK BOX CARTS NO RETURNS REFER DIRECT298U BLACK BOX CORPORATION NO RETURNS REFER DIRECT 877-877-22691517 BLACKBERRY BY EXCEPTION ONLY BY EXCEPTION ONLY 877-644-8405094Y BLACKBERRY 12 VAS BY EXCEPTION ONLY BY EXCEPTION ONLY 289-261-5016U853 BLACKBERRY ACCESSORIES NO RETURNS REFER DIRECTU023 BLACKBERRY GOVERNMENT SALES BY EXCEPTION ONLY BY EXCEPTION ONLY 877-644-8405097Y BLACKBERRY GOVT 12 VAS BY EXCEPTION ONLY BY EXCEPTION ONLY 289-261-5016846Y BLACKBERRY- PRE PAY BY EXCEPTION ONLY BY EXCEPTION ONLYY158 BLANCCO NO RETURNS REFER DIRECT 404-626-0946Y066 BLOODY GAMING 90/015 45/015 602-354-4190923Y BLU NO RETURNS REFER DIRECT 305-715-7171005B BLU-BRIGHTPOINT NO RETURNS REFER DIRECTJ055 BLUE MEDORA NO RETURNS REFER DIRECT 616-719-4550Y348 BLUESMART TECHNOLOGY CORPORATION 90/015 45/015 650-772-6800819U BMC - FOOTPRINTS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76416U830 BMC SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76416472U BMC-NUMARA LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76416555Y BMG NO RETURNS REFER DIRECT 888-893-4668QF88 BOOM MOVEMENT NO RETURNS REFER DIRECT 410-764-5495593U BOSCH PRO AUDIO 30/015 REFER DIRECT 800-289-0096 3740U BOSCH SECURITY AL 90/015 REFER DIRECT 800-289-0096 3594U BOSCH SECURITY VIDEO 60/015 REFER DIRECT 800-289-0096 3QD51 BOSE - EW2 30/015 45/015 480-422-5516QG74 BOSE - RETAIL 60/015 45/015 480-422-5516QA62 BOSE CORPORATION 30/015 30/015 508-508-7330QF42 BOSE MOBILE - EW2 30/015 45/015

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Ingram Micro Confidential 05/08/2023 Page 6

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionQ133 BOSS AUDIO NO RETURNS REFER DIRECT 312-215-1777Q134 BOSS AUDIO-CAR AUDIO/VIDEO 30/015 30/015 800-999-1236467Y BOYTONE 90/015 45/015 213-741-0222U247 BRAINBOXES 90/015 45/015203Y BRANDED LOGISTICS NO RETURNS REFER DIRECT 970-510-6000U661 BRAWN CONSULTING NO RETURNS REFER DIRECT 760-304-8152Y202 BREATHABLEBABY 90/015 45/015 949-777-5576Y180 BRENTHAVEN 90/015 45/015746Y BRENTWOOD APPLICANCES NO RETURNS REFER DIRECT 323-266-4600226U BRETFORD MANUFACTURING 30/015 REFER DIRECT 866-866-4758326U BRIGHT COMPUTING NO RETURNS REFER DIRECT 408-459-7651001B BRIGHTPOINT NA NO RETURNS REFER DIRECT 317-707-2355009B BRIGHTPOINT SIM CARDS 30/015 30/015 800-990-9025U728 BRIGHTSIGN 90/015 30/015 650-248-8544Q452 BROAN-NUTONE LLC 30/015 30/015 888-336-3948350U BROTHER INTERNATIONAL BY EXCEPTION ONLY BY EXCEPTION ONLY 949-285-1442936Y BROTHER INTL (LABELS) 30/015 5/015 949-859-97003181 BROTHER INTL (PRINTERS) 90/015 45/015 949-859-9700 273937Y BROTHER INTL (PTOUCH) 90/010 45/015 949-859-97006169 BROTHER INTL (SUPPLIES) 60/015 5/015 949-859-9700 273M362 BROTHER MOBILE - MEDIA 90/015 BY EXCEPTION ONLY 303-460-1659M323 BROTHER MOBILE SOLUTIONS 90/015 REFER DIRECT 303-460-1659M324 BROTHER MOBILE SOLUTIONS - MEDIA 90/015 REFER DIRECT 303-460-1659M412 BROTHER MOBILE SOLUTIONS - TD2000 90/015 REFER DIRECT 303-460-1615M435 BROTHER MOBILE SOLUTIONS HEALTHCARE 90/015 REFER DIRECT 303-460-1659M366 BROTHER MPRINT HARDWARE 90/015 BY EXCEPTION ONLY 303-460-1659M363 BROTHER PJ6 HARDWARE 90/015 REFER DIRECT 303-460-1659M364 BROTHER RJ4 HARDWARE 90/015 REFER DIRECT 303-460-1659M365 BROTHER WARRANTY AND PRINTER MOUNTS 90/015 BY EXCEPTION ONLY 303-460-1659446Y BRUSH BUDDIES 90/015 45/015 949-777-5576652Y BRYDGE TECHNOLOGIES 90/015 45/015 858-442-2398Y288 BSQUARE NO RETURNS REFER DIRECTY212 BUD STRAPS 90/015 45/015 214-293-9665Y239 BUDDY PLATFORM BY EXCEPTION ONLY BY EXCEPTION ONLY 206-745-9112140U BUFFALO AMERICAS - CONSUMER NAS 30/015 30/005 866-752-6210141U BUFFALO AMERICAS - DAS 90/015 30/005 866-752-62101450 BUFFALO AMERICAS - NETWORKING 30/015 30/015 866-752-62106033 BUFFALO AMERICAS INC 30/015 30/015 866-752-62103926 BUSLINK MEDIA 90/015 45/015 626-336-18887099 C2G 90/015 45/015 800-222-5911129U C2G - AUDIO UNLIMITED 90/015 45/015 800-222-59111518 C2G - AV LINE 90/015 45/015 800-222-5911868U C2G - BULK 90/015 45/015 949-487-0584U293 C2G - DIGITAL SIGNAGE 90/015 45/015 800-222-5911U294 C2G - KVM & NETWORKING 90/015 45/015 800-222-5911Y313 C2G - PHYSICAL INFRASTRUCTURE NO RETURNS REFER DIRECT 800-222-5911501Y C2G CUSTOM NO RETURNS REFER DIRECT 800-222-5911353Y C2G TRANSCEIVERS 90/015 45/015 800-222-5911478U CA - APPLOGIC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780644U CA - CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U476 CA - IROD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780955U CA - NIMSOFT BY EXCEPTION ONLY BY EXCEPTION ONLYU178 CALERO SOFTWARE NO RETURNS REFER DIRECT 585-249-3324242Y CALERO SOFTWARE DIRECT SHIP NO RETURNS REFER DIRECT 408-429-9212Y039 CALIFONE 90/015 45/015 602-354-4190QD09 CALRAD - NO RETURNS NO RETURNS REFER DIRECT 323-465-2131933Y CALREPS 90/015 45/015 408-429-9212Y195 CAMORAMA 90/015 45/015 909-636-49156621 CANARY COMMUNICATIONS NO RETURNS REFER DIRECT 408-365-0609QG16 CANARY CONNECT 60/015 45/015 917-929-50628960 CANON NO RETURNS REFER DIRECT 800-423-2366QF40 CANON - ACCESSORIES 30/015 30/015 800-385-21552253 CANON - INK SUPPLIES NO RETURNS REFER DIRECT 800-423-23661363 CANON - SOHO AND INK NO RETURNS REFER DIRECT 800-423-2366Y134 CANON - WF SUPPLIES AND MEDIA NO RETURNS REFER DIRECT6833 CANON LASER - CONSUMABLES NO RETURNS REFER DIRECT 800-423-2366Q857 CANON USA 30/015 30/015 630-222-60860994 CANON USA - PRINTERS NO RETURNS REFER DIRECT 800-423-23664983 CANON USA - SCANNERS NO RETURNS REFER DIRECT 800-423-2366076U CANON WARRANTIES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-423-2366Q858 CANON-PHOTO VIDEO 30/015 30/015 800-385-2155315Y CAPSA - RUBBERMAID HEALTHCARE NO RETURNS REFER DIRECT

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Ingram Micro Confidential 05/08/2023 Page 7

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY270 CAPTOGLOVE LLC 90/015 45/015Q176 CASE LOGIC 30/015 30/015 303-652-1000Q177 CASE LOGIC-PERSONAL & PORTABLE 30/015 40/015 303-652-1000Q160 CASIO 30/015 30/015 973-361-5400Q158 CASIO 30/015 30/015 973-361-5400Q155 CASIO ECR-COMPUTER NO RETURNS REFER DIRECT 800-435-7732Q161 CASIO-COMPUTER 30/015 30/015 800-435-7732Q159 CASIO-TELEVISIONS & PROJECTORS 30/015 30/015 973-361-5400Y090 CATALYST 90/015 45/015 858-442-2398QG62 CBT SUPPLY NO RETURNS REFER DIRECT 800-770-7042J032 CCX CORPORATION BY EXCEPTION ONLY BY EXCEPTION ONLY183Y CENOIRE 90/015 45/015 626-869-5153830Y CENTERITY NO RETURNS REFER DIRECTQ323 CHAMBERLAIN 30/015 30/015 800-528-58807712 CHANNEL SOURCES 90/015 45/015 203-775-6464U722 CHANNEL SOURCES NO RETURNS REFER DIRECT 203-775-6464142U CHANNEL SOURCES - BUSINESS LOGIC CO NO RETURNS REFER DIRECT 203-775-6464Y208 CHARGEPOINT NO RETURNS REFER DIRECT 408-841-45009586 CHECK POINT HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764839761 CHECK POINT SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76483U286 CHECK POINT-CAT SS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76483823U CHECK POINT-SMALL APPLIANCE BY EXCEPTION ONLY BY EXCEPTION ONLYU221 CHECKPOINT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76483Y386 CHELSIO 90/015 45/015 408-9623600U329 CHELSIO COMMUNICATIONS NO RETURNS REFER DIRECT 408-862-3600M004 CHERRY 30/005 REFER DIRECT 800-510-1689M327 CHERRY DESKTOP 30/005 REFER DIRECT 800-510-1689M326 CHERRY NRNC NO RETURNS REFER DIRECT 800-510-1689381U CHIEF 90/015 30/015 800-582-64807684 CHIP PC 90/015 45/015 801-861-25709285 CHIP PC DIRECTSHIP BY EXCEPTION ONLY BY EXCEPTION ONLY 801-861-2570716Y CIRCUS WORLD DISPLAY LIMITED NO RETURNS REFER DIRECT 905-353-0732Y303 CISCO - ADVANCE SERVICES - TRANSACT NO RETURNS REFER DIRECTU693 CISCO - AT&T MSIP 90/015 45/015 800-274-4800657U CISCO - CCW LEARNING CREDITS 90/015 45/015961U CISCO - CCW MULTI YEAR 90/015 45/015467U CISCO - CISCO CCW SERVICES 90/015 45/015 800-274-4800U812 CISCO - CLOUD CENTER 90/015 45/015 800-274-4800827Y CISCO - CMX ANNUITY NO RETURNS REFER DIRECT 800-274-4800010Y CISCO - DATA CENTER 90/015 45/015 714-838-0434666U CISCO - EARLY ADOPTION HARDWARE NO RETURNS REFER DIRECT655U CISCO - EARLY ADOPTION SERVICES NO RETURNS REFER DIRECT0792 CISCO - EDELIVERY 90/015 45/015 800-274-4800U810 CISCO - EDELIVERY BORDERLESS NTWRKS NO RETURNS REFER DIRECT 800-274-4800U811 CISCO - EDELIVERY DATA CENTER 90/015 45/015 800-274-4800603U CISCO - FUSIONSTORM 90/015 45/015 800-274-4800U761 CISCO - GE HEALTHCARE 90/015 45/015 800-274-4800973U CISCO - HCS E-DELIVERY NO RETURNS REFER DIRECT 714-382-4346257Y CISCO - HDS 90/015 45/0157309 CISCO - HW APP NETWRK SERVICES NO RETURNS REFER DIRECT 800-274-48007483 CISCO - HW CABLES AND TRANSCEIVERS 90/015 45/015 800-274-4800071Y CISCO - HW CONTENT DELIVERY NO RETURNS REFER DIRECT 800-274-48006939 CISCO - HW DATA CENTER SWITCHING 90/015 45/015 800-274-48006116 CISCO - HW DIRECT SHIP NO RETURNS REFER DIRECT 800-274-4800U904 CISCO - HW EMC 90/015 45/015 800-274-4800U755 CISCO - HW EMC EDI 90/015 45/015 800-274-48007957 CISCO - HW GATEWAYS AND ACCESS SVRS 90/015 45/015 800-274-48007569 CISCO - HW GDT 90/015 45/015 800-274-4800U803 CISCO - HW GDT BUNDLES 90/015 45/015 800-274-48007310 CISCO - HW HIGH END ROUTERS 90/015 45/015 800-274-48007308 CISCO - HW NETWORK MGMT/IOS NO RETURNS REFER DIRECT 800-274-4800U774 CISCO - HW NEXUS 90/015 45/015 800-274-48007676 CISCO - HW OPTICAL NETWORKING 90/015 45/015 800-274-48004745 CISCO - HW PHYSICAL SEC (SYPIXX) 90/015 45/015 800-274-4800564Y CISCO - HW REFURB NO RETURNS REFER DIRECT 800-861-25356253 CISCO - HW RELICENSING NO RETURNS REFER DIRECT 800-274-48007678 CISCO - HW ROUTERS - HR 90/015 45/015 800-274-48007212 CISCO - HW ROUTERS L/M 90/015 45/015 800-274-48007481 CISCO - HW SECURITY 90/015 45/015 800-274-48006161 CISCO - HW SERVICE EXCHANGE NO RETURNS REFER DIRECT 800-274-48006911 CISCO - HW STORAGE 90/015 45/015 800-274-48004782 CISCO - HW SWITCHES CHS 90/015 45/015 800-274-4800

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Ingram Micro Confidential 05/08/2023 Page 8

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension6977 CISCO - HW SWITCHES DT 90/015 45/015 800-274-4800U868 CISCO HW TANDBERG VIDEO 90/015 45/015 800-274-48006330 CISCO - HW UNIFIED COMM 90/015 45/015 800-274-48002622 CISCO - HW UNIFIED COMM RESTRICTED 90/015 45/015 800-274-4800U867 CISCO HW VIDEO 90/015 45/015 800-274-48009198 CISCO - HW VIDEO CONTENT DELIVERY 90/015 45/015 800-274-48005578 CISCO - HW WIRELESS 90/015 45/015 800-274-48001837 CISCO - HW WIRELESS REFURB NO RETURNS REFER DIRECT 800-861-2535903Y CISCO - IMS CPO 90/015 45/015234U CISCO - IMSOURCING 45/010 30/015 800-485-6200233U CISCO - IMSOURCING DS 30/010 30/015 800-485-6200U582 CISCO - INTERNATIONAL SMARTNET BY EXCEPTION ONLY BY EXCEPTION ONLY 415-452-4200583U CISCO - IRONPORT SERVICE 90/015 45/015 800-274-4800582U CISCO - IRONPORT TAKEOVER NO RETURNS REFER DIRECT 800-274-4800604U CISCO - MERAKI BY EXCEPTION ONLY BY EXCEPTION ONLY 800-274-4800286U CISCO - PROAV 90/015 45/015 800-274-4800U581 CISCO - SMALL BUSINESS PRO 90/015 45/015 800-274-4800U580 CISCO - SMART CARE NO RETURNS REFER DIRECT 800-274-4800960U CISCO - SNTC TOTAL CARE NO RETURNS REFER DIRECT080Y CISCO - SOURCEFIRE 90/015 45/015U766 CISCO - SV ISV1 90/015 45/015 800-274-4800U996 CISCO - SV ISV1 NO RETURNS REFER DIRECT 800-274-4800386U CISCO - SV - SMART CARE 90/015 45/015 800-274-4800529U CISCO - SV - SMART CARE TAKE OVER NO RETURNS REFER DIRECT 800-274-48004784 CISCO - SV ASIA PAC NO RETURNS REFER DIRECT 800-274-48006956 CISCO - SV DIRECT SHIP 90/015 45/015 800-274-4800U903 CISCO - SV EMC SERVICES 90/015 45/015 800-274-48007950 CISCO - SV PACKAGE SERVICES NO RETURNS REFER DIRECT 800-274-4800094U CISCO - SV PROMO 90/015 45/015 800-274-48007675 CISCO - SV SMS-3 NO RETURNS REFER DIRECT 800-274-48006476 CISCO - SV SMS-3 90/015 45/015 800-274-4800489U CISCO - TAKEOVER ENTERPRISE SKUS 90/015 45/015 800-274-4800490U CISCO - TAKEOVER SMS DOLLAR BASED 90/015 45/015 800-274-4800U573 CISCO - UCS 90/015 45/015 800-274-4800U813 CISCO - UCS BTO 90/015 45/015 800-274-48008889 CISCO - UNIFIED COMM DS 90/015 45/015 800-274-4800826Y CISCO - WEBEX ANNUITY NO RETURNS REFER DIRECT 800-274-4800Y365 CISCO APPS DYNAMIC NO RETURNS REFER DIRECT 800-274-4800Y028 CISCO BE4K ANNUITY NO RETURNS REFER DIRECT 800-274-4800434U CISCO CCW SERVICES NO RETURNS REFER DIRECT 800-274-4800Y011 CISCO CLOUD CENTER ANNUITY NO RETURNS REFER DIRECT 800-274-4800910Y CISCO CLOUDLOCK NO RETURNS REFER DIRECT 800-274-4800Y328 CISCO COMMVAULT NO RETURNS REFER DIRECT6354 CISCO DIGITAL MEDIA 90/015 45/015 800-274-4800Y336 CISCO DOCKER NO RETURNS REFER DIRECT 800-274-4800756U CISCO- EMC CON SERVICES NO RETURNS REFER DIRECT089Y CISCO HW-ENERGYWISE 90/015 45/015988Y CISCO INDUSTRIAL NETWORK DIRECTOR NO RETURNS REFER DIRECT 800-274-4800Y366 CISCO INFORMACAST NO RETURNS REFER DIRECT 800-274-4800Y312 CISCO INTERSIGHT NO RETURNS REFER DIRECT 800-274-4800Y290 CISCO KINETIC NO RETURNS REFER DIRECT 800-274-4800Y342 CISCO KINETIC HW NO RETURNS REFER DIRECT 800-274-4800Y170 CISCO PHUNWARE NO RETURNS REFER DIRECT 800-274-4800U997 CISCO SERVICES - CPS 75/015 45/015 800-274-4800U319 CISCO SMALL BUSINESS 2 90/015 45/015 800-274-4800187Y CISCO SMALL BUSINESS 3 90/015 45/015 800-274-4800860Y CISCO SMARTNET PSS - TAKEOVER 90/015 45/015873U CISCO SMARTNET PSS SHARED SUPPORT 90/015 45/015629Y CISCO SPARK NO RETURNS REFER DIRECT 800-274-4800932Y CISCO SPARK BOARDS NO RETURNS REFER DIRECT 800-274-4800Y345 CISCO SPLA DATA CENTER NO RETURNS REFER DIRECT 800-274-4800Y347 CISCO SPLA ENTERPRISE NETWORKING NO RETURNS REFER DIRECT 800-274-4800Y346 CISCO SPLA SECURITY NO RETURNS REFER DIRECT 800-274-4800Y171 CISCO STEALTHWATCH NO RETURNS REFER DIRECT 800-274-4800U999 CISCO SVCS TANDBERG NO RETURNS REFER DIRECT 800-274-4800Y169 CISCO SVP BUNDLES W/ANNUITY NO RETURNS REFER DIRECT3122 CISCO SYSTEMS 75/015 45/015 800-274-4800Y364 CISCO TETRATION ANNUITY NO RETURNS REFER DIRECT 800-274-4800454U CISCO UCSS RENEWALS 90/015 45/015 800-274-4800859Y CISCO UMBRELLA (OPEN DNS) NO RETURNS REFER DIRECT 800-274-4800Y327 CISCO VEEAM NO RETURNS REFER DIRECT157U CISCO WEBEX BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-2953

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Ingram Micro Confidential 05/08/2023 Page 9

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension173Y CISCO-HP 90/015 45/015200Y CISCO-HP INTL NO RETURNS REFER DIRECT584U CISCO-IRONPRT SRCEFIRE HPRFLEX SUB 90/015 45/015 800-274-4800653U CISCO-SCANSAFE CCW 90/015 45/015652U CISCO-SCANSAFE RENEWAL NO RETURNS REFER DIRECTU651 CITRIX - ACCESS GATEWAY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484050Y CITRIX - CALC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80009053 CITRIX - CLOUDSTACK BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U306 CITRIX - CSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U650 CITRIX - ESSENTIALS XENSERVER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764843126 CITRIX - KAVIZA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U653 CITRIX - MISC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764846118 CITRIX - NETSCALER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U305 CITRIX - TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764847477 CITRIX - WORKSPACE SUITE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U652 CITRIX - XENAPP FUNDAMENTALS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484533U CITRIX - XENMOBILE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U251 CITRIX COURSEWARE BOOKS 60/015 45/015 800-456-8000 76484162Y CITRIX SAAS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80006718 CITRIX WANSCALER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U688 CITRIX XENAPP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484U689 CITRIX XENDESKTOP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76484Q697 CLARITY NO RETURNS REFER DIRECT 800-544-4660Q695 CLARITY-TELECOM 30/015 30/015 423-423-3544U986 CLEARONE 90/015 45/015 801-974-3626319U CLEARONE NO RETURNS REFER DIRECT 801-974-3626QG26 CLEARVIEW CCTV 30/015 30/015 480-422-5516362Y CLOUD PHYSICS BY EXCEPTION ONLY BY EXCEPTION ONLY 650-646-4616J069 CLOUDGENIX BY EXCEPTION ONLY BY EXCEPTION ONLY 844-800-2469Y069 CLOUDVELOX BY EXCEPTION ONLY BY EXCEPTION ONLY 408-841-4800Y190 CLUB 3D 90/015 45/015 626-893-1454223Y CMS PRODUCTS 90/015 45/015 714-424-5520838Y CMT MEMORY 90/015 45/015 844-861-8816584Y CMT NETWORKING 45/010 30/015 844-861-8816583Y CMT NETWORKING-DS 30/010 30/015 844-861-8816Y355 COATES SERVICES NO RETURNS REFER DIRECTQ183 COBRA NO RETURNS REFER DIRECT 800-262-7212Q182 COBRA ELECTRONICS 30/015 30/015 773-889-8870Y098 COCOON CAM 90/015 45/015 949-777-5576U680 COCOON INNOVATIONS 90/015 45/015 212-448-7621Y204 COLGATE PALMOLIVE COMPANY 90/015 45/015 212-301-3580927U COMNET NO RETURNS REFER DIRECT251Y COMODO SECURITY SOLUTIONS DS NO RETURNS REFER DIRECT 203-775-6464Y057 COMPLY 90/015 45/015 519-572-2953274U COMPREHENSIVE CABLE 90/015 45/015 800-526-0242860U COMPREHENSIVE CABLE NO RETURNS REFER DIRECT 800-526-0242079Y COMPULOCKS 90/015 45/0151655 COMPUTER ASSOCIATES 30/010 REFER DIRECT 800-225-5224245U COMPUTER SECURITY PRODUCT 90/015 45/015 800-466-7636722Y COMQUIP COMMUNICATIONS 90/015 45/015 562-685-3272Y022 COMQUIP COMMUNICATIONS 90/015 45/015 562-685-3272488Y COMQUIP COMMUNICATIONS NO RETURNS REFER DIRECT 562-685-3272448U COMTREND 90/015 45/015 949-608-22001493 COMTROL CORP. 90/015 45/015 763-957-6000Q193 CONAIR CORP NO RETURNS REFER DIRECT 602-274-7730QF43 CONAIR HOSPITALITY 30/015 30/015QA82 CONAIR-B STOCK 30/015 30/015 480-422-7769Q194 CONAIR-CUISINART 30/015 45/015QB04 CONAIR-PERSONAL CARE 30/015 30/015 480-422-5516QB39 CONAIR-TRAVEL SMART 30/015 30/015 480-422-7769Q195 CONAIR-WARING PRO 30/015 30/015 602-274-77309668 CONDUSIV TECHNOLOGIES NO RETURNS REFER DIRECT 800-456-8000 761250616 CONDUSIV TECHNOLOGIES BY EXCEPTION ONLY BY EXCEPTION ONLY 818-771-1600U796 CONDUSIV TECHNOLOGIES GOVT LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80006961 CONDUSIV TECHNOLOGIES LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761257390 CONNECTPRO 90/015 45/015343U CONNECTWISE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780948Y CONSULTING/SERVICES/TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128Y071 CONTOUR DESIGN, INC. 90/015 45/015 800-462-6678J035 CONVERGENCE BY EXCEPTION ONLY BY EXCEPTION ONLYU281 COOLER MASTER USA 90/015 45/015 909-673-9880925Y COOLIT SYSTEMS 90/015 BY EXCEPTION ONLY 855-423-3179

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Ingram Micro Confidential 05/08/2023 Page 10

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1397 COREL 45/015 45/015 613-728-08267377 COREL - ACADEMIC PRODUCT 45/015 45/015 613-728-08269009 COREL - GOVT 45/015 45/015 613-728-08266480 COREL - LICENSES BY EXCEPTION ONLY BY EXCEPTION ONLY 613-728-08269056 COREL LICENSING ACADEMIC BY EXCEPTION ONLY BY EXCEPTION ONLY 613-728-08267497 COREL LICENSING COMMERCIAL BY EXCEPTION ONLY BY EXCEPTION ONLY 613-728-0826Y116 CORENT TECHNOLOGY BY EXCEPTION ONLY BY EXCEPTION ONLY 408-884-0888634Y CORESITE BY EXCEPTION ONLY BY EXCEPTION ONLY 844-267-7483833Y CORLINK NO RETURNS REFER DIRECT 716-544-2616598U CORNERSTONE ONDEMAND NO RETURNS REFER DIRECT 800-456-8000 76780Y308 CORSAIR - GAMING PERIPHERALS NO RETURNS REFER DIRECT 866-222-43468105 CORSAIR VALUE SELECT 30/015 30/015 866-222-43468104 CORSAIR XMS 30/015 30/015 866-222-4346U171 CORTADO BY EXCEPTION ONLY BY EXCEPTION ONLY 303-487-1302541Y COUNTERPATH BY EXCEPTION ONLY BY EXCEPTION ONLY 604-320-3344U935 CP TECHNOLOGIES NO RETURNS REFER DIRECT 949-231-50000215 CP TECHNOLOGIES 90/015 45/015Y387 CRADLEPOINT NO RETURNS REFER DIRECTU736 CRADLEPOINT 30/015 REFER DIRECT 855-813-3385183U CRADLEPOINT - ARC 30/015 REFER DIRECT 855-813-3385254U CRADLEPOINT - WARRANTIES NO RETURNS REFER DIRECTY183 CRADLEPOINT BUNDLES NO RETURNS REFER DIRECT812Y CRADLEPOINT UPGRADES AND RENEWALS NO RETURNS REFER DIRECT596Y CRAYOLA 90/015 45/015 949-777-5576630Y CREATIVE MOUNTING SOLUTIONS NO RETURNS REFER DIRECT 772-480-6111824Y CREATIVE SOURCING INTERNATIONAL NO RETURNS REFER DIRECT730Y CREATIVE SOURCING INTERNATIONAL NO RETURNS REFER DIRECT 305-430-96873076 CRU 75/015 45/015 360-816-17383457 CRUCIAL BY MICRON - DRAM 45/015 45/015 800-336-8915709U CRUCIAL BY MICRON - SSD 45/015 45/015 800-336-8915Y043 CTA DIGITAL 90/015 45/015 602-354-4190U597 CTL CORP 90/015 45/015 503-644-8541110Y CTL DIRECT SHIP NO RETURNS REFER DIRECT 408-429-9212Y109 CUJO 90/015 45/015 818-306-02085978 CYBER ACOUSTICS 90/015 45/015 360-883-0333U493 CYBER POWER SYSTEMS DS 90/015 45/015 952-403-9500 7915M191 CYBERDATA 60/015 REFER DIRECT 831-373-2601758Y CYBERLINK 90/015 45/015 714-494-4755853Y CYBERLINK - DS NO RETURNS REFER DIRECT 714-494-4755416U CYBERLINK USA (CSDC) 90/015 45/015 203-775-6464U638 CYBERNET NO RETURNS REFER DIRECT 888-834-45771717 CYBERPOWER SYSTEMS USA 90/015 45/015 952-403-9500 7915588U CYGNETT 90/015 45/015 714-307-9910575U CYRUSONE NO RETURNS REFER DIRECT 800-456-8000 76780036Y D&H DISTRIBUTING CO. NO RETURNS REFER DIRECT 714-382-16320261 DA-LITE 90/015 30/015 574-267-8101Q210 DANE ELEC 30/015 30/015 949-450-9398Q211 DANE ELEC-MEMORY/BLANK MEDIA 30/015 30/015 949-450-9398475Y DANNY P 90/015 45/015 917-477-3791U808 DASCOM NO RETURNS REFER DIRECT 540-904-0393459U DASCOM 90/015 45/015 540-904-0392072U DATA LOCKER 90/015 45/015 913-310-9088U399 DATACORE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76895125U DATACORE - CLOUD SERVICE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76895U410 DATACORE SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76895J051 DATAGRAVITY INC BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1120576Y DATALOCKER DIRECTSHIP NO RETURNS REFER DIRECT 913-953-8027M080 DATALOGIC BIOPTICS NO RETURNS REFER DIRECT 800-695-5700M079 DATALOGIC HEALTH CARE 90/010 REFER DIRECT 800-695-5700M215 DATALOGIC HH GENERAL 30/010 REFER DIRECT 800-695-5700M081 DATALOGIC HH INDUSTRIAL 90/010 REFER DIRECT 800-695-5700M208 DATALOGIC LOSS PREVENTION 30/010 REFER DIRECT 800-695-5700M209 DATALOGIC MOBILE 30/010 REFER DIRECT 800-695-5700M210 DATALOGIC PRESENTATION 30/010 REFER DIRECT 800-695-5700M211 DATALOGIC SERVICES 30/010 REFER DIRECT 800-695-5700M212 DATALOGIC SINGLE PLANE 30/010 REFER DIRECT 800-695-5700M213 DATALOGIC SOFTWARE 30/010 REFER DIRECT 800-695-5700M214 DATALOGIC STORE AUTOMATION 30/010 REFER DIRECT 800-695-5700M038 DATALOGIC USA 30/010 REFER DIRECT 800-695-5700530U DATAMATION NO RETURNS REFER DIRECT 201-329-7200 3450873 DATARAM NO RETURNS REFER DIRECT 800-599-0071292Y DATASTOR NO RETURNS REFER DIRECT 714-258-5900

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Ingram Micro Confidential 05/08/2023 Page 11

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionJ075 DATOS IO BY EXCEPTION ONLY BY EXCEPTION ONLYY188 DAYMEN NO RETURNS REFER DIRECT916U DECODED - NO RETURNS NO RETURNS REFER DIRECT 801-495-3514QB90 DEFINITIVE TECHNOLOGY 30/015 45/015 480-422-5516QB89 DEFINITIVE TECHNOLOGY NO RETURNS REFER DIRECT 480-422-5516840Y DELL - IMS CPO 90/015 45/015 800-485-6200147U DELL - IMSOURCING 45/015 30/015 800-485-6200146U DELL - IMSOURCING DS 30/010 30/015 800-485-6200348Y DELL CHROMEBOOKS 45/005 45/015193Y DELL CHROMEBOX 30/002 30/001Y128 DELL CSG APOS WARRANTY NO RETURNS REFER DIRECT [email protected] DELL CSG CTO NO RETURNS REFER DIRECT [email protected] DELL CSG FEDERAL NO RETURNS REFER DIRECT [email protected] DELL CSG WARRANTIES NO RETURNS REFER DIRECT [email protected] DELL EMC COMPELLENT NO RETURNS REFER DIRECT [email protected] DELL EMC FEDERAL NO RETURNS REFER DIRECT [email protected] DELL EMC FEDERAL NETWORKING CTO NO RETURNS REFER DIRECT [email protected] DELL EMC FEDERAL SERVER CTO NO RETURNS 30/001Y139 DELL EMC FEDERAL STORAGE CTO (DELL) NO RETURNS REFER DIRECT [email protected] DELL EMC FEDERAL STORAGE CTO (EMC) NO RETURNS REFER DIRECT [email protected] DELL EMC ISG CTO PARTS NO RETURNS REFER DIRECT [email protected] DELL EMC ISG RENEWALS NO RETURNS REFER DIRECT [email protected] DELL EMC ISG SERVICES NO RETURNS REFER DIRECT [email protected] DELL EMC ISG WARR AND SPPT NO RETURNS REFER DIRECT [email protected] DELL EMC NETWORKING CTO NO RETURNS REFER DIRECT [email protected] DELL EMC SERVER CTO NO RETURNS REFER DIRECT [email protected] DELL EMC STORAGE A NO RETURNS REFER DIRECT [email protected] DELL EMC STORAGE B NO RETURNS REFER DIRECT [email protected] DELL EMC STORAGE CTO NO RETURNS REFER DIRECT [email protected] DELL ESG WARRANTIES NO RETURNS REFER DIRECT [email protected] DELL ISG APOS WARRANTY NO RETURNS REFER DIRECT [email protected] DELL LATITUDE 45/010 45/015802U DELL MONITORS 45/010 45/015107Y DELL NETWORKING 45/010 30/010Y359 DELL OEM NO RETURNS REFER DIRECT [email protected] DELL OPTIPLEX 45/010 45/015U546 DELL PERIPHERALS 45/010 45/015U637 DELL PRECISION 45/010 45/015413U DELL PRINTER ACCESSORIES 45/010 45/015U700 DELL PRINTERS 45/010 45/015U739 DELL PROJECTORS 45/010 45/015U441 DELL SERVERS 45/010 45/015108Y DELL- STORAGE 45/005 30/001349Y DELL TABLETS 45/005 30/001201Y DELL THIN CLIENT HARDWARE 45/010 45/015U439 DELL VOSTRO 45/005 30/001238Y DELL-REPORTS NO RETURNS REFER DIRECT [email protected] DELTA CHILDREN NO RETURNS REFER DIRECT 949-777-5576QG91 DENON - HEOS 30/015 30/015 480-422-5516QB92 DENON ELECTRONICS 30/015 45/015 480-422-5516QB91 DENON ELECTRONICS 30/015 30/015 480-422-5516875Y DEPARTMENT 60 NO RETURNS REFER DIRECT 203-917-1437Y099 DEVICEWEAR 90/015 45/015 408-429-9212U324 DIALOGIC HARDWARE NO RETURNS REFER DIRECT 973-967-6600U632 DIALOGIC SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 973-967-6600287Y DIAMOND MULTIMEDIA 90/015 45/015 818-773-9600810Y DIAMOND MULTIMEDIA SYSTEMS, INC. NO RETURNS REFER DIRECT 818-773-96001595 DIGI INTERNATIONAL 60/015 45/015 952-912-3010Q229 DIGITAL INNOVATIONS NO RETURNS REFER DIRECT 888-762-7858317U DINCLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780630U DISTINOW NO RETURNS REFER DIRECT 763-957-6000079U DISTINOW - DIRECT SHIP NO RETURNS REFER DIRECT 949-388-8162280U DISTINOW - EP NO RETURNS REFER DIRECT 949-388-8162263Y DISTINOW - SVA NO RETURNS REFER DIRECT 949-241-0213742Y DISTINOW-NUIX NO RETURNS REFER DIRECTY302 DISTINOW-SANSITECH NO RETURNS REFER DIRECTQH06 DJI SERVICES NO RETURNS REFER DIRECTQH08 DJI SERVICES - APPLE 90/015 45/015158U D-LINK BUSINESS ETAIL 90/015 45/015 877-354-65556073 D-LINK BUSINESS PRODUCTS SOLUTIONS 90/015 45/015 877-354-65556072 D-LINK SERVICE & MAINTENANCE NO RETURNS REFER DIRECT 877-354-65553148 D-LINK SYSTEMS INC 90/015 45/015 877-354-6555

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Ingram Micro Confidential 05/08/2023 Page 12

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension558U DOCUSIGN BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780656Y DOLBY 30/005 45/015U083 DOUBLESIGHT DISPLAYS 90/015 45/015 949-253-1535U422 DOUBLESIGHT DISPLAYS DIRECTSHIP NO RETURNS REFER DIRECT 949-253-1535Q292 DPI INC 45/015 45/015 602-944-7474Q293 DPI INC/GPX-PERSONAL & PORTABLE 45/015 45/015 602-944-74741817 DRAPER 90/015 45/015 800-989-0112U535 DRAPER - DS NO RETURNS REFER DIRECT 800-989-0112345Y DREAMBABY 90/015 45/015 949-777-5576J076 DRIVESCALE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-849-4651U824 DROBO 30/005 REFER DIRECT 866-426-4280895Y DUN & BRADSTREET BY EXCEPTION ONLY BY EXCEPTION ONLY 973-921-5607506Y DUVOICE BY EXCEPTION ONLY BY EXCEPTION ONLY 425-889-97907841 DYMO 90/015 45/015 877-724-83241332 DYMO CORPORATION 90/015 45/015 877-724-8324665U DYNASCAN NO RETURNS REFER DIRECT 949-356-19884634 EATON 90/015 45/015 800-356-5794U818 EATON - DIRECT SHIP NO RETURNS REFER DIRECT 800-356-5794008U ECO STYLE 90/015 45/015 310-867-3393Y177 ECOBEE INC 90/015 45/015 416-318-2743Y193 ECOFLOW 90/015 45/015 805-729-69639613 EDGE MEMORY 30/015 30/015 866-834-30356912 EDGE MEMORY 30/015 30/015 866-834-3035772Y EERO 90/015 45/015 415-652-6730Y367 E-FOLDER HW NO RETURNS REFER DIRECT799Y EHANG INC NO RETURNS REFER DIRECT 650-779-01611957 EINSTRUCTION DIRECTSHIP NO RETURNS REFER DIRECT 940-381-33446483 EIZO INC 90/015 45/015 512-646-0301854U EIZO INC. 90/015 45/015 562-431-5011284Y EIZO PHYSICAL SECURITY 90/015 45/015 800-800-5202Y082 EKAHAU - LIC BY EXCEPTION ONLY BY EXCEPTION ONLY602Y ELEMENT CASE 90/005 30/005 858-391-0061Y238 ELEVATION LABS 90/015 45/015 503-318-0501Y120 ELEVATION LABS 90/015 45/015 503-719-5426U477 ELEXA 90/015 45/015 773-756-5193U497 ELEXA - IBLINKS 90/015 45/015 773-756-5193U479 ELEXA - LEVELMOUNT 90/015 45/015 773-756-51930480 ELGATO SYSTEMS 90/015 45/015 415-391-03101808 ELITE SCREENS NO RETURNS REFER DIRECT 562-483-8198 237Y306 ELITE SCREENS - AKIA 90/015 45/015 562-483-8198U398 ELITE SCREENS DIRECTSHIP NO RETURNS REFER DIRECT 562-483-8198 237843U ELLI AND NOOLI 30/015 30/015 949-777-5576M269 ELO 90/015 REFER DIRECT 800-557-1458M500 ELO - ALL-IN-ONE ELITE 90/015 REFER DIRECT 800-557-1458M270 ELO - ALL-IN-ONE SYSTEMS 90/015 REFER DIRECT 800-557-1458M391 ELO - PAYPOINT 90/015 REFER DIRECT 800-557-1458M356 ELO - PRO AV 90/015 REFER DIRECT 800-557-1458M499 ELO - PRO AV ELITE 90/015 REFER DIRECT 800-557-1458M271 ELO - TOUCHSCREENS 90/015 REFER DIRECT 800-557-1458M272 ELO- ACCESSORIES 90/015 REFER DIRECT 800-557-1458M360 ELO WARRANTIES & SERVICES NO RETURNS REFER DIRECT 800-577-1458425Y ELUNEVISION 90/015 45/015 289-700-6948432Y ELUNEVISION DS NO RETURNS REFER DIRECT 905-515-4014131U EMC- OSM 3RD PARTY NO RETURNS REFER DIRECT 508-346-1312136U EMC SANMINA NO RETURNS REFER DIRECT 508-346-1312QG45 EMPHASYS 30/010 30/015 480-422-55160525 EMULEX NO RETURNS REFER DIRECT 714-885-3402U978 ENABLE - IT NO RETURNS REFER DIRECT 888-309-0910775U ENERGENIE NO RETURNS REFER DIRECT 408-429-9212395U ENERGIZER NO RETURNS REFER DIRECT 626-340-4068Q251 ENERGIZER BATTERY CO 30/015 30/015 800-383-7323Y285 ENERGIZER SOLAR 90/015 45/015 408-429-9212Q252 ENERGIZER-BATTERIES NO RETURNS 30/015 800-383-7323988U ENET 90/015 45/015 949-242-8081855Y ENET - CABLES 90/015 45/015 716-989-7935323Y ENET - CABLES DS NO RETURNS REFER DIRECT 949-242-8081325Y ENET - DIRECT ATTACH CABLES NO RETURNS REFER DIRECT 949-242-8081324Y ENET - FIBER CABLES NO RETURNS REFER DIRECT 949-242-8081322Y ENET - MEMORY NO RETURNS REFER DIRECT 949-242-8081321Y ENET - NETWORK HARDWARE NO RETURNS REFER DIRECT 949-242-8081834Y ENET - NICS NO RETURNS REFER DIRECT 949-242-8071989U ENET - OTHER NETWORK HARDWARE NO RETURNS REFER DIRECT 949-242-8081

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Ingram Micro Confidential 05/08/2023 Page 13

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension326Y ENET - TRANSCEIVERS NO RETURNS REFER DIRECT 949-242-8081337U ENGENIUS 90/015 REFER DIRECT 800-444-2947 2815U ENGENIUS TECH VAR 90/015 REFER DIRECT 800-444-2947 2387Y ENMOTUS INC NO RETURNS REFER DIRECT 408-429-9212Y353 ENPLUG NO RETURNS REFER DIRECT 855-536-7584Y080 ENTCO GOVERNMENT SOFTWARE LLC NO RETURNS REFER DIRECT 864-509-1710909Y ENTIT - HPE SOFTWARE NO RETURNS REFER DIRECT 800-456-8000Y064 ENTRUST BY EXCEPTION ONLY BY EXCEPTION ONLY 866-267-9297327U EP MEMORY NO RETURNS REFER DIRECT 949-713-4600 282156U EPADLINK 90/015 30/015 949-388-8162945U EPIPHAN SYSTEMS 90/015 45/015 650-644-4684984U EPIPHAN SYSTEMS NO RETURNS REFER DIRECT 650-644-4684M066 EPSON NO RETURNS REFER DIRECT 562-276-13148699 EPSON - CLOSED PRINTERS AND INK NO RETURNS REFER DIRECT 317-406-26928601 EPSON - DOT MATRIX 90/015 30/015 317-406-26928675 EPSON - ECO TANK PRINTERS AND INK 90/015 30/015 562-276-43827202 EPSON - EXTENDED SERVICE PLAN 30/015 30/015 317-406-26928050 EPSON - OPEN PRINTERS AND INK 60/015 30/015 317-406-26928696 EPSON - PHOTO IMAGING 60/015 45/015 317-406-2692Y119 EPSON - PRO IMAGING 60/015 REFER DIRECT 888-377-66113173 EPSON - PROJECTOR ACC & HOME ENT 90/015 45/015 317-406-26924913 EPSON - PROJECTORS 75/015 45/015 317-406-2692Y132 EPSON - WEARABLES 60/015 45/015 317-406-2692M133 EPSON (SS-MET) NO RETURNS REFER DIRECTM542 EPSON POS NO RETURNS REFER DIRECT 714-382-23237711 EPSON PRO AV 75/015 45/015 317-406-2692Y126 EQUES 90/015 45/015 949-429-9212230U EREPLACEMENT 90/015 45/015 888-396-1209 707Y041 ERGO DESKTOP 90/015 45/015 602-354-4190Y027 ERGOGUYS 90/015 45/015 602-354-41901826 ERGOGUYS NO RETURNS REFER DIRECT 818-874-3231QF29 ERGOTECH 45/015 45/015 914-347-3800QF28 ERGOTECH NO RETURNS 30/015 914-347-3800QG87 ERGOTECH TV MOUNTS NO RETURNS 30/0151564 ERGOTRON 90/015 45/015 800-888-8458527Y ERGOTRON EDUCATION NO RETURNS REFER DIRECT 800-888-8458667Y ERGOTRON FURNITURE 90/015 45/015 800-888-8458137U ERGOTRON HEALTHCARE 90/015 45/015 800-888-8458537U ERGOTRON SERVICES NO RETURNS REFER DIRECT 800-888-8458763Y ERWIN BY EXCEPTION ONLY BY EXCEPTION ONLY 800-243-9462Y103 ERWIN - DM ONLINE EDUCATION BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1368Y102 ERWIN - DM PRO SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1368Y100 ERWIN - EA AGILE & CLOUD CORE BY EXCEPTION ONLY BY EXCEPTION ONLYY101 ERWIN - EA AGILE/CLOUD CORE RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-1368Y104 ERWIN - HOSTING NEW BY EXCEPTION ONLY BY EXCEPTION ONLYY105 ERWIN - HOSTING RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY990Y ERWIN - REINSTATEMENT BY EXCEPTION ONLY BY EXCEPTION ONLY939Y ERWIN - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-243-9462Y056 ERWIN - SUBSCRIPTION NCV BY EXCEPTION ONLY BY EXCEPTION ONLYY055 ERWIN - SUBSCRIPTION RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY598Y ESENTIRE 90/015 45/015044Y ESET - DESLOCK BY EXCEPTION ONLY BY EXCEPTION ONLY 619-876-5400719U ESET - INITIAL BY EXCEPTION ONLY BY EXCEPTION ONLY 619-876-5400720U ESET - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 619-876-5400773Y ESET - STORAGECRAFT BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128721U ESET - SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 619-876-5400483Y ESHIELDS - ISHIELDS NO RETURNS REFER DIRECT 909-596-9845Y278 ETRONICS4U, INC. DBA RIVIERA RC 90/015 45/015 786-814-1800U952 EVERFOCUS 30/015 30/015 626-303-3166 205U086 EVGA 90/015 REFER DIRECT 888-880-3842Y351 EVOLIS 90/015 45/015 954-777-9262U540 EVOLIS NO RETURNS REFER DIRECT 954-777-9262726U EVUTEC NO RETURNS REFER DIRECT 877-349-3993538U EXACQ ILLUSTRA 90/015 BY EXCEPTION ONLY 317-845-5710063U EXACQ TECHNOLOGIES NO RETURNS REFER DIRECT 317-845-5710J004 EXAGRID NO RETURNS REFER DIRECT 508-898-2872J005 EXAGRID - RENEWALS NO RETURNS REFER DIRECT 508-898-2872J030 EXTRAHOP NETWORKS NO RETURNS REFER DIRECTQ255 EZ DUPE 30/015 30/015 877-686-8868Q256 EZ DUPE-COMPUTER 30/015 30/015 877-686-88687570 F5 - BIG BY EXCEPTION ONLY BY EXCEPTION ONLY 206-272-6888U074 F5 - EVAL NO RETURNS REFER DIRECT 206-272-6888

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Ingram Micro Confidential 05/08/2023 Page 14

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY383 F5 - GOVERNMENT SOLUTIONS P&I BY EXCEPTION ONLY BY EXCEPTION ONLY 206-272-6888Y384 F5 - GOVERNMENT SOLUTIONS RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 206-272-68887571 F5 RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 206-272-6888U990 FABRIQUE 90/015 45/015 512-966-85539007 FELLOWES 90/015 45/015 630-893-1600 7801Y186 FENSENS 90/015 45/015 360-920-1637884Y FIBAR 90/015 45/015 877-284-4853917U FIBERLINK BY EXCEPTION ONLY BY EXCEPTION ONLY 215-664-1600QH07 FIIL 30/015 30/0152220 FILEMAKER 90/015 45/015 800-725-27471956 FILEMAKER INC. ACADEMIC 90/015 45/015 800-725-27477962 FILEMAKER INC. ED VLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80003771 FILEMAKER INC. VLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000495Y FIREEYE - CONSULTING/SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710Y065 FIREEYE - ENDPOINT BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710491Y FIREEYE - HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710493Y FIREEYE - MANDIANT BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710494Y FIREEYE - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710492Y FIREEYE - SUB&SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710Y150 FIRST DATA HARDWARE SERVICES 90/015 45/015 303-967-8350636Y FISHER-PRICE NO RETURNS REFER DIRECT 949-777-5576918U FITBIT NO RETURNS 10/002685Y FLASHFORGE USA NO RETURNS REFER DIRECT 626-322-3855J077 FLEXTRONICS BY EXCEPTION ONLY BY EXCEPTION ONLY801U FLUIDMESH NO RETURNS REFER DIRECT 866-458-1522U576 FLUKE NETWORKS 90/015 REFER DIRECT 800-283-5853U575 FLUKE NETWORKS - AIRMAGNET 90/015 BY EXCEPTION ONLY 800-283-5853U577 FLUKE NETWORKS - AIRMAGNET ENTERPRI BY EXCEPTION ONLY BY EXCEPTION ONLY 800-283-58537338 FLUKE NETWORKS CORE 90/015 REFER DIRECT 800-283-5853U906 FLUKE NETWORKS CORE SERVICES NO RETURNS REFER DIRECT 800-283-5853468U FLUKE NETWORKS HW-RSERVICES 60/015 BY EXCEPTION ONLY 800-283-5853U657 FLUKE NETWORKS VISUAL NO RETURNS REFER DIRECT 800-283-5853U057 FLUKE NETWORKS VISUAL - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-283-58531228 FORCEPOINT BY EXCEPTION ONLY BY EXCEPTION ONLY 858-320-9295 76797U204 FORCEPOINT - NETWORK SECURITY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76797U202 FORCEPOINT COMMERCIAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76797145Y FORCEPOINT HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U203 FORCEPOINT MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 767971896 FORCEPOINT MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 767971901 FORCEPOINT SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76797U205 FORCEPOINT SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 767971897 FORCEPOINT SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76797U129 FORTINET 30/010 45/005 408-235-7700U128 FORTINET 30/010 45/005 408-235-7700232Y FORTINET - UCC 30/010 45/005 408-235-7700414Y FORTINET ACCESSORIES 30/010 45/005 408-235-7700U126 FORTINET BUNDLE RENEWAL & SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 408-235-7700U512 FORTINET CO-TERM SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 408-235-7700U487 FORTINET FEDERAL MID & HIGH END APP 30/010 45/005 408-235-7700U488 FORTINET FEDERAL RENEWAL & SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 408-235-7700U486 FORTINET FEDERAL SME PRODUCTS 30/010 15/005 408-235-7700Y335 FORTINET FORTIGUARD SERVICES 30/010 45/005 408-235-7700U125 FORTINET MID & HIGH END APPLIANCES 30/010 45/005 408-235-7700U981 FORTINET NFR 30/010 45/005 408-235-7700U121 FORTINET SME PRODUCTS 30/010 45/005 408-235-7700U127 FORTINET TRAINING & PRO SERVICES BY EXCEPTION ONLY 15/005 408-235-7700266Y FORTINET UCC SERVICES 30/010 45/005 408-235-7700530Y FOSCAM NO RETURNS REFER DIRECT 936-900-1623138Y FOXCONN NO RETURNS REFER DIRECTU776 FOXIT SOFTWARE NO RETURNS REFER DIRECT 866-680-3668774Y FREEDOMPOP 90/015 45/015 617-504-4000170Y FRONTIER SECURE 90/015 45/015 949-388-8162Y030 F-SECURE 90/015 45/015 408-938-6700QF89 FUGOO NO RETURNS REFER DIRECT 949-232-3316QF90 FUGOO-PERSONAL /PORTABLE NO RETURNS REFER DIRECT 949-232-3316QG99 FUJIFILM - BINOCULARS NO RETURNS REFER DIRECTQ271 FUJIFILM - DIGITAL 30/015 30/015 888-676-3719Q273 FUJIFILM - FILM NO RETURNS REFER DIRECT 480-657-3073QH01 FUJIFILM - PRO SERIES CAMERAS NO RETURNS REFER DIRECTQ272 FUJIFILM NORTH AMERICA CORPORATION 30/015 30/015 480-657-3073Q270 FUJIFILM NORTH AMERICA CORPORATION 30/015 30/015 888-676-37191260 FUJITSU COMPUTER PRODUCTS BY EXCEPTION ONLY BY EXCEPTION ONLY 562-494-7922

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Ingram Micro Confidential 05/08/2023 Page 15

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension0302 FUJITSU CONSUMABLES 60/015 30/015 800-626-46860723 FUJITSU IMAGING (SCANNERS) 90/015 30/015 800-626-4686441Y FUJITSU SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 562-494-7922Y243 GADGET GUARD 90/015 45/015 801-713-1237Y125 GAEMS NO RETURNS REFER DIRECT 760-688-6325Q950 GEAR HEAD 30/015 30/015 866-890-7115Q951 GEAR HEAD-COMPUTER NO RETURNS REFER DIRECT 866-890-7115QE86 GEFEN 90/015 45/015QE85 GEFEN INC NO RETURNS REFER DIRECT833U GEIST BY EXCEPTION ONLY BY EXCEPTION ONLY750U GENETEC NO RETURNS REFER DIRECT 516-856-7106701Y GENETEC - STRATOCAST NO RETURNS REFER DIRECT865U GENETEC LICENSING NO RETURNS REFER DIRECT 514-856-7106169Y GENETEC NETWORK SECURITY 30/005 REFER DIRECT 516-856-7106Y381 GENOVATION 90/015 45/015 623-322-9563U068 GENOVATION NO RETURNS REFER DIRECT 949-833-3355115Y GETAC INC NO RETURNS REFER DIRECT 714-382-4999U974 GETWIRELESS NO RETURNS REFER DIRECT 208-287-5434Y376 GIGABYTE NO RETURNS REFER DIRECT 626-854-9338U313 GIGABYTE 15/005 REFER DIRECT 626-854-9338802Y GIGABYTE - AMD 15/005 REFER DIRECT 626-854-9338565Y GIGABYTE - NVIDIA 15/005 REFER DIRECT 626-854-9338Y375 GIGABYTE ACCESSORIES NO RETURNS REFER DIRECT 626-854-9338949U GIZMAC ACCESSORIES NO RETURNS REFER DIRECT5592 GLOBAL MARKETING PARTNERS NO RETURNS REFER DIRECT 925-866-3000QG33 GLOBAL MARKETING PARTNERS - IMCE 90/015 45/015 818-713-2700898U GLOBALSCAPE INC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80007906 GN NETCOM 90/015 45/015 800-826-4656 2075U GN NETCOM MOBILE 50/015 45/015 800-327-2230Y040 GOLDTOUCH 90/015 45/015 602-354-4190790U GOOGLE 30/015 30/015979U GOOGLE CHROME FOR EDU BY EXCEPTION ONLY BY EXCEPTION ONLY 877-355-5787179Y GOOGLE CHROME FOR WORK BY EXCEPTION ONLY BY EXCEPTION ONLY 877-355-5787103Y GOOGLE CHROMEBOX FOR MEETINGS BY EXCEPTION ONLY BY EXCEPTION ONLY 877-355-5787QH09 GOOGLE EPH 30/015 30/015138U GORILLADIGITAL NO RETURNS REFER DIRECT 714-668-8800QG76 GRACO CHILDRENS PRODUCTS NO RETURNS REFER DIRECT 949-777-5576QF75 GRAF & LANTZ NO RETURNS REFER DIRECT 310-497-4309QF76 GRAF & LANTZ CASES NO RETURNS REFER DIRECT 310-497-4309Y200 GRANDSTREAM 60/015 45/015 617-566-93006108 GRANDTEC USA 90/015 45/015 214-366-3496Y289 GRAPHTEC 90/015 45/015 949-860-6010U485 GREEN ONIONS SUPPLY NO RETURNS REFER DIRECT 408-705-2077785Y GREEN PROJECT, INC. 90/015 45/015 626-961-2688392Y GREENAIR 90/015 45/015 949-777-5576Y164 GRID CONNECT 90/015 45/015 630-245-1445739Y GRIFFIN 90/015 45/015Y092 GRYPHON MOBILE ELECTRONICS 90/015 45/015 626-810-7770Q297 GUILLEMOT 30/015 45/015 480-641-2425Q296 GUILLEMOT US 30/015 30/015 480-641-2425938Y GUNNAR OPTICS 90/015 45/015 858-769-2500QE94 GUNNAR OPTIKS 30/015 30/015QE95 GUNNAR OPTIKS 30/015 30/0151672 H&R BLOCK 90/015 45/015 203-775-6464Q001 HAIER NO RETURNS REFER DIRECT 212-594-3330QF16 HAIER - EW2 NO RETURNS 45/015991Y HALL RESEARCH 90/015 45/015 714-641-6607658Y HALO INTERNATIONAL 90/015 45/015 860-266-4912127Y HAUCK 90/015 45/015 949-777-55766950 HAUPPAUGE 90/015 45/015 631-434-3197969U HAVIS 90/015 45/015 949-388-8162914U HAWKING 90/015 45/015 949-206-6900876U HEALTHICITY 90/015 45/015 864-200-2419M411 HECKLER DESIGN 60/015 10/015 480-443-3621482Y HELVETICA BRAND AMERICA - SWIZA NO RETURNS REFER DIRECT 612-751-0907874Y HENGE DOCKS 90/015 45/015 775-737-7037QB93 HEOS - EW2 30/015 30/015 480-422-5516286Y HEWLETT PACKARD ENTERPRISE NO RETURNS REFER DIRECT9997 HEWLETT PACKARD INC. NO RETURNS REFER DIRECTJ048 HEXIS CYBER SOLUTIONS BY EXCEPTION ONLY BY EXCEPTION ONLY301Y HGST - ACTIVE ARCHIVE NO RETURNS REFER DIRECTU600 HGST - BRANDED 30/015 30/005 888-426-5214

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Ingram Micro Confidential 05/08/2023 Page 16

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension829U HGST - EMBEDDED NO RETURNS REFER DIRECT549U HGST - ENTERPRISE 30/015 30/005618U HGST - FULFILLMENT NO RETURNS REFER DIRECTU601 HGST - G-TECH 90/015 45/015 888-426-5214714Y HGST - G-TECH CERTIFIED NO RETURNS 45/015 888-426-5214498Y HGST - IMSOURCING 45/010 30/015 800-485-6200511Y HGST - IMSOURCING DS 30/010 30/015 800-485-6200698Y HGST KEPLER CTO NO RETURNS 30/0057566 HGST - MOBILE NO RETURNS 30/005 888-426-52146745 HGST - SERVER NO RETURNS 30/005 888-426-52149321 HGST - SINGLE 30/015 REFER DIRECT 949-672-9887548U HGST - SSD 30/015 REFER DIRECT853U HGST - VIRIDENT NO RETURNS REFER DIRECT171Y HGST STORAGE PLATFORMS NO RETURNS REFER DIRECT 949-672-9887372U HID GLOBAL - FARGO ELECTRONICS NO RETURNS REFER DIRECT 800-459-56362278 HID GLOBAL - FARGO ELECTRONICS 60/006 REFER DIRECT 866-607-7339903U HID GLOBAL - FARGO ELECTRONICS NO RETURNS REFER DIRECT881U HID GLOBAL - FARGO ELECTRONICS 60/006 REFER DIRECT 866-607-7339Y388 HIGHFIVE TECHNOLOGIES 90/015 45/015 (844) 464-4445096Y HIGHPOINT TECHNOLOGIES 90/015 45/015 408-240-6109452Y HIGHPOINT TECHNOLOGIES NO RETURNS REFER DIRECT 408-240-6118662Y HIKVISION 90/015 30/010 909-612-9051474U HIPERWALL NO RETURNS REFER DIRECT 714-317-2290QG94 HISENSE NO RETURNS REFER DIRECT 480-422-5516QG95 HISENSE - SHARP NO RETURNS REFER DIRECT 480-422-55160407 HITACHI PROJECTORS NO RETURNS REFER DIRECT 800-448-2244310U HITACHI PROJECTORS PROAV NO RETURNS REFER DIRECT 800-448-2244Y385 HIVE 90/015 45/015M342 HONEYWELL NO RETURNS REFER DIRECT 800-755-5505M392 HONEYWELL 90/010 REFER DIRECT 800-755-5505M343 HONEYWELL 90/010 REFER DIRECT 800-755-5505QG22 HONEYWELL NO RETURNS REFER DIRECT 612-860-4846M339 HONEYWELL ACCESSORIES 90/010 REFER DIRECT 800-755-5505QG23 HONEYWELL APPLE 30/015 30/015 612-860-4846M153 HONEYWELL DM 90/015 REFER DIRECT 407-578-8007M227 HONEYWELL DM 90/015 REFER DIRECT 407-578-8007M032 HONEYWELL DM ACCESSORIES 90/015 REFER DIRECT 949-458-0500M154 HONEYWELL DM HARDWARE 90/015 REFER DIRECT 407-578-8007M130 HONEYWELL DM MEDIA 90/015 REFER DIRECT 407-578-8007M124 HONEYWELL DM PORTABLE 90/015 REFER DIRECT 949-458-0500M008 HONEYWELL DM SERVICES 90/015 REFER DIRECT 407-578-8007M064 HONEYWELL DM SPARE PARTS 90/015 REFER DIRECT 407-578-8007M335 HONEYWELL IM GSA 90/010 REFER DIRECT 800-755-5505M333 HONEYWELL IM INDUSTRIAL PRINTERS 90/010 REFER DIRECT 800-755-5505M331 HONEYWELL IM MOBILITY 90/010 REFER DIRECT 800-755-5505M330 HONEYWELL IM SCANNING 90/010 REFER DIRECT 800-755-5505M341 HONEYWELL IM SERVICES NO RETURNS REFER DIRECT 800-755-5505M338 HONEYWELL IM SOFTWARE NO RETURNS REFER DIRECT 800-755-5505M074 HONEYWELL INTUIT 90/015 REFER DIRECT 800-782-4263M340 HONEYWELL MEDIA 90/010 REFER DIRECT 800-755-5505M334 HONEYWELL MOBILE PRINTERS 90/010 REFER DIRECT 800-755-5505M025 HONEYWELL MOBILITY 90/015 REFER DIRECT 800-782-4263M337 HONEYWELL NETWORKING 90/010 REFER DIRECT 800-755-5505M409 HONEYWELL PRINTERS 90/015 REFER DIRECT 800-782-4263M125 HONEYWELL PRINTHEADS 90/015 REFER DIRECT 949-458-0500M370 HONEYWELL PRINTHEADS SPARE PARTS 90/010 REFER DIRECT 800-755-5505M346 HONEYWELL PRODUCT LINKS NO RETURNS REFER DIRECT 800-755-5505M537 HONEYWELL PRODUCT LINKS NO RETURNS REFER DIRECT 800-400-6660M017 HONEYWELL SCANNING 90/010 REFER DIRECT 800-755-5505M149 HONEYWELL SERVICES NO RETURNS REFER DIRECT 800-782-4263M353 HONEYWELL SERVICES II 90/010 REFER DIRECT 800-755-5505M347 HONEYWELL SOFTWARE NO RETURNS REFER DIRECT 800-755-5505M336 HONEYWELL SOFTWARE MAINTENANCE 90/010 REFER DIRECT 800-755-5505M410 HONEYWELL SOTI 90/015 REFER DIRECT 800-782-4263M332 HONEYWELL STATIONARY PRINTERS 90/010 REFER DIRECT 800-755-5505M406 HONEYWELL SUPPLY CHAIN PRODUCTS 90/005 REFER DIRECT 800-782-4263QG24 HONEYWELL-OTHERS 90/015 REFER DIRECT 612-860-4846QC37 HOUSE OF MARLEY NO RETURNS REFER DIRECT 855-466-2753839Y HP - IMSOURCING 90/015 45/015Y298 HP INC. NO RETURNS REFER DIRECT 866-477-38243484 HP INC. - A3 HARDWARE NO RETURNS REFER DIRECT 800-334-51446898 HP INC. - A3 SPEED PACK BY EXCEPTION ONLY BY EXCEPTION ONLY 800-334-5144

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Ingram Micro Confidential 05/08/2023 Page 17

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension0890 HP INC. - A3 TONERS 60/001 45/001 866-477-3824007U HP INC. - CHROMEBOOKS 90/015 30/010 800-334-5144520U HP INC. - CONSUMER ENTRY NO RETURNS REFER DIRECT 800-474-6836519U HP INC. - CONSUMER MONITOR NO RETURNS REFER DIRECT 800-474-6836463U HP INC. - CONSUMER PRODUCTS NO RETURNS REFER DIRECT 800-474-68367081 HP INC. - CTO NO RETURNS REFER DIRECT 800-334-51443162 HP INC. - DESK JETS 60/015 REFER DIRECT 800-334-5144U886 HP INC. - DIGITAL SIGNAGE 60/015 30/010 800-334-51443979 HP INC. - INK SAP 60/002 30/002 866-477-3824158Y HP INC. - IPG CAREPACKS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-274-4800384U HP INC. - IPG MFP 60/015 REFER DIRECT 800-334-51449796 HP INC. - LASER ACCESSORIES 60/015 REFER DIRECT 800-334-51443978 HP INC. - LASER JET TONERS 90/002 30/002 866-477-38242822 HP INC. - LASER JETS 60/015 REFER DIRECT 800-334-5144980U HP INC. - NSB COMPLEX SPECIAL NO RETURNS 30/015 800-334-51447582 HP INC. - NSB DESKTOPS NO RETURNS REFER DIRECT 800-334-51443687 HP INC. - NSB DISPLAYS 90/015 30/010 800-334-5144294U HP INC. - NSB MOBILE WKS 90/015 30/010 800-334-51449305 HP INC. - NSB NOTEBOOKS NO RETURNS REFER DIRECT 800-334-51446785 HP INC. - NSB OPTIONS 90/015 30/010 800-334-5144U863 HP INC. - NSB THINCLIENTS NO RETURNS REFER DIRECT 800-334-51449304 HP INC. - NSB WORKSTATIONS NO RETURNS REFER DIRECT 800-334-51447583 HP INC. - OFFICEJET PRO/ENT X 60/015 REFER DIRECT 800-334-51443707 HP INC. - PLOTTERS 60/015 REFER DIRECT 800-334-5144M407 HP INC. - POS -AMO 60/015 30/010 800-334-5144M267 HP INC. - POS- CTO BDL NO RETURNS REFER DIRECT 800-334-5144M266 HP INC. - POS- NON SMARTBUY 60/015 30/010 800-334-5144M398 HP INC. - POS -OEM 60/015 30/010 800-334-5144M397 HP INC. - POS -SMART BUY PERI 90/015 30/015 800-334-5144M171 HP INC. - POS- SMARTBUY 60/015 30/010 800-334-5144M265 HP INC. - POS- SVS WRNTY NO RETURNS REFER DIRECT 800-334-5144276Y HP INC. - PPS LICENSING NO RETURNS REFER DIRECT 800-474-6836153Y HP INC. - PSG CAREPACKS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-274-4800U885 HP INC. - SB DESKTOP DISPLAYS 90/015 30/010 800-334-5144U888 HP INC. - SB DESKTOP OPTIONS 90/015 30/010 800-334-5144U859 HP INC. - SB DESKTOPS 90/015 30/010 800-334-5144144U HP INC. - SB MOBILE WKS 90/015 30/010 800-334-5144U862 HP INC. - SB MOBILITY 90/015 30/010 800-334-5144U890 HP INC. - SB NOTEBOOK OPTIONS 90/015 30/010 800-334-5144U861 HP INC. - SB NOTEBOOKS 90/015 30/010 800-334-5144U283 HP INC. - SB THINCLIENTS 90/015 30/010 800-334-5144U887 HP INC. - SB WORKSTATION DISPLAYS 90/015 30/010 800-334-5144U889 HP INC. - SB WORKSTATION OPTIONS 90/015 30/010 800-334-5144U870 HP INC. - SB WORKSTATIONS 90/015 30/010 800-334-51442824 HP INC. - SCANNERS 60/015 REFER DIRECT 800-334-51444339 HP INC. - SERVICES (SAP) NO RETURNS REFER DIRECT 800-334-5144169U HP INC. - SMARTBUY PSG 60/015 30/010 800-334-5144553Y HP IPG OEM NO RETURNS REFER DIRECT 800-474-6836128Y HPE - ARCSIGHT NO RETURNS REFER DIRECT823Y HPE - ARUBA CARE AND SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY818Y HPE - ARUBA CENTRAL BY EXCEPTION ONLY BY EXCEPTION ONLY819Y HPE - ARUBA CLEAR PASS HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY821Y HPE - ARUBA INSTANT 90/015 REFER DIRECT 800-633-3600822Y HPE - ARUBA LICENSING/SOFTWARE NO RETURNS REFER DIRECT820Y HPE - ARUBA NON-INSTANT 90/015 REFER DIRECT 800-633-3600540U HPE - BCS 90/015 30/015 800-474-68361736 HPE - BLADE OPTIONS 90/015 30/015 800-474-68361720 HPE - BLADE SERVERS 90/015 30/015 800-474-68360935 HPE - BUSINESS CLASS STORAGE 90/015 30/015 800-474-6836190Y HPE - DAYONE CYCLICAL BILLING NO RETURNS REFER DIRECT 800-456-8000 77440U716 HPE - ENTERPRISE NETWORKING NO RETURNS REFER DIRECT 800-456-8000 77440Y229 HPE - IMS CPO 90/015 45/015 800-485-6200040U HPE - IMSOURCING 45/010 30/015 800-485-6200109U HPE - IMSOURCING DS 30/010 30/015 800-485-62009280 HPE - INTEGRITY CTO NO RETURNS REFER DIRECT 800-456-8000 774407930 HPE - MEDIA 7A 90/015 30/015 866-477-3824U719 HPE - MOONSHOT 90/015 REFER DIRECT 800-633-3600845Y HPE - NET CLOUD & ARISTA NO RETURNS REFER DIRECT 800-633-36009941 HPE - PROLIANT SERVERS 90/015 30/015 800-474-68369102 HPE - SERVER OPTIONS 90/015 30/015 800-474-6836483U HPE - SERVER SMART BUY 90/015 30/015 800-474-68368066 HPE - SERVICES CONTRACTS NO RETURNS REFER DIRECT 800-456-8000 77440

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Ingram Micro Confidential 05/08/2023 Page 18

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension894U HPE - SERVICES CTO BY EXCEPTION ONLY BY EXCEPTION ONLY3465 HPE - STORAGE CTO NO RETURNS REFER DIRECT 800-456-8000 774405859 HPE - SUPPORT SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-274-48002826 HPE - SWITCHING 90/015 REFER DIRECT 800-633-3600U720 HPE - TIPPINGPOINT NO RETURNS REFER DIRECT 800-456-8000 77440U715 HPE - TOP OF RACK 90/015 REFER DIRECT 800-633-3600U717 HPE - VISTA NO RETURNS REFER DIRECT 800-474-6836512U HPE - WLAN 90/015 REFER DIRECT 800-633-3600566Y HPE - ZYNSTRA NO RETURNS REFER DIRECT374Y HPE ENTERPRISE NO RETURNS REFER DIRECT 800-456-8000U311 HPE ISS ELECTRONIC LICS NO RETURNS REFER DIRECT241U HPE NETWORKING ELECTRONIC LICS NO RETURNS REFER DIRECT 800-474-6836U898 HPE NIMBLE SERVICES NO RETURNS REFER DIRECT 800-456-8000 77440291Y HPE ROUTING 90/015 REFER DIRECT 800-633-3600375Y HPE SERVICES CONTRACTS NO RETURNS REFER DIRECT 800-456-8000Y209 HPE SOURCING 90/015 30/010 949-464-5900Y211 HPE SOURCING 90/015 45/015 949-464-5900Y331 HPI - DAYONE NO RETURNS REFER DIRECT862Y HPI - IMSOURCING 90/015 45/015 800-485-6200747Y HPI - OEM 60/015 30/010 800-334-5144809Y HUBSAN 90/015 45/015 949-777-5576Y178 HUDDLY 90/015 45/015Y311 HUDWAY 90/015 45/015 424-324-4280797U HYCU 3-YEAR SUPPORT 90/015 45/015J073 HYCU INC BY EXCEPTION ONLY BY EXCEPTION ONLY248U HYCU SOFTWARE 90/015 45/015 800-456-8000 76480379U HYCU TRADE LIC SUPPORT 90/015 45/015 800-456-8000 76480Y091 HYPERCEL CORP 90/015 45/015 661-310-1000133Y HYPERSIGN NO RETURNS REFER DIRECT650Y HYUNDAI TECHNOLOGY NO RETURNS REFER DIRECT 949-679-7960QF32 I/O MAGIC CORP NO RETURNS REFER DIRECT 949-707-4800QF34 I/O MAGIC CORP 90/015 45/015 949-707-4800U989 I3INTERNATIONAL NO RETURNS REFER DIRECT 416-261-2266770Y IBABY 90/015 45/015 949-777-5576Y019 I-BLADES 90/015 45/015 949-433-76323431 IBM NO RETURNS REFER DIRECTU405 IBM - BRANDED VMWARE NO RETURNS REFER DIRECT 800-426-7378U455 IBM - DATAPOWER NO RETURNS REFER DIRECT 714-862-5877090U IBM - ENTERPRISE STORAGE NO RETURNS REFER DIRECT 800-727-2277Y227 IBM - IMS CPO 90/015 45/015 800-485-6200056U IBM - IMSOURCING 45/010 30/015 800-485-62007507 IBM - MID RANGE STORAGE NO RETURNS REFER DIRECT 800-624-6875091U IBM - POWER SYSTEM NO RETURNS REFER DIRECT 800-426-73789092 IBM - SERVER OPTIONS NO RETURNS REFER DIRECT 800-426-73788278 IBM - SERVERS NO RETURNS REFER DIRECT 800-426-7378915U IBM - SERVICE ELITE PAYMENTS NO RETURNS REFER DIRECT 800-426-73781308 IBM - SERVICEELITE CONTRACTS NO RETURNS REFER DIRECT 800-426-7378314Y IBM EDGE NO RETURNS REFER DIRECT 800-426-73783450 IBM EDUCATION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761255606 IBM- ENTRY LEVEL STORAGE NO RETURNS REFER DIRECT 800-426-7272Y218 IBM- ESA NEW LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-426-7378Y219 IBM- ESA RENEWAL LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-426-7378Y220 IBM- ESA SAAS LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-426-7378225Y IBM GARS-CLOUD BLUE NO RETURNS REFER DIRECT108U IBM- IMSOURCING DS 30/010 30/015 800-485-6200323U IBM LABOR PSS NO RETURNS REFER DIRECT 800-426-7378270U IBM MANAGED SECURITY SERVICES NO RETURNS REFER DIRECT 800-426-7378487Y IBM PCDPS NO RETURNS REFER DIRECT 800-426-7378278U IBM PURE FLEX SYSTEMS CTO & CUSTOM NO RETURNS REFER DIRECT 800-426-7378269U IBM PURE SYSTEMS NO RETURNS REFER DIRECT 800-426-7378283U IBM PURE SYSTEMS AAS ONLY NO RETURNS REFER DIRECT 800-426-7378277U IBM SERVICES BILL ONLY NO RETURNS REFER DIRECT 800-426-7378727Y IBM SERVICES BILL ONLY NO RETURNS REFER DIRECT 800-426-73787937 IBM SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U591 IBM SOFTWARE - BOXED 90/015 45/015 714-862-5877356U IBM SOFTWARE - SAAS PARTIAL BILLING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80009047 IBM SOFTWARE DOC/MEDIA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761252400 IBM SOFTWARE LOTUS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 660437584 IBM SOFTWARE VN SUPPORT PROVIDER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125766U IBM SW - SYSTEM Z NO RETURNS REFER DIRECT696Y IBM SW AUTHORIZED BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000695Y IBM SW PRESCRIPTIVE ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000

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Ingram Micro Confidential 05/08/2023 Page 19

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension081Y IBM-ASL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000082Y IBM-GARS NO RETURNS REFER DIRECT 800-727-2227U618 IBMS INFO INTEGRATION & GOVERNANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U413 IBMSW ADVANCED ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 66043307U IBMSW APPLICATION PLATFORM&INTEGRAT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U807 IBMSW ASSETS & OPERATIONS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-465-6887U627 IBMSW CUSTOMER ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U976 IBMSW CUSTOMER ENGAGE SOLUTIONS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000097U IBMSW DATA REPOSITORIES& APPLICANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U616 IBMSW DIGITAL EXPERIENCE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-58776926 IBMSW ENTERPRISE CONTENT MGMT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U624 IBMSW FIN&OP PERFORMANCE MGMT BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877697Y IBMSW IBM OPTIM BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U626 IBMSW INTERNET OF THINGS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U284 IBMSW ISS BY EXCEPTION ONLY BY EXCEPTION ONLY 404-236-2894U969 IBMSW MESSAGING & COLLAB BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-58776925 IBMSW OPEN DISTRIBUTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U977 IBMSW PART&SUPPLIER ENGAGE SOL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U806 IBMSW PREDICTIVE ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-465-6887U625 IBMSW PRESCRIPTIVE ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U617 IBMSW PROCESS TRANSFORMATION BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-58777938 IBMSW RATIONAL AUTHORIZED BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125477U IBMSW RISK&COMPLIANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000355U IBMSW SAAS ENTRY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000308U IBMSW SAFER PLANET BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U622 IBMSW SALES PERFORMANCE MGMT BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U619 IBMSW SECURTIY BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U740 IBMSW SOCIAL SW& UNIFIED COMM BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 66043U623 IBMSW SPECTRUM STORAGE SW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U621 IBMSW TELCO NETWORK ANALYTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-58771409 IBMSW WATSON BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U620 IBMSW WATSON HEALTH BY EXCEPTION ONLY BY EXCEPTION ONLY 714-862-5877U753 IBMSW WEBSPHERE CORE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 66043796Y IBOARDTOUCH 90/015 45/015 408-429-9212M543 ICONEX 90/015 45/015M466 ID TECH 15/005 REFER DIRECT 714-761-6368Q316 IDEAL IND-CUSTOM INSTALL 30/015 30/015 800-435-0705Q315 IDEAL INDUSTRIES INC 30/015 30/015 800-435-0705863U IDEAUSA NO RETURNS REFER DIRECTY161 IDEVICES LLC 90/015 45/015 860-352-5256638Y IDOL MEMORY 90/015 45/015 888-505-8088486U IGEL AMERICA SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 954-739-9990Y144 IK MULTIMEDIA 90/015 45/015 954-846-9101738Y ILUMINAR INC. NO RETURNS REFER DIRECT 281-438-3500Y018 IM CLOUD MARKETPLACE RENTAL 90/005 45/015 416-957-7418488U IM ENGRAVING NO RETURNS REFER DIRECT706U IM EXPERT SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-705-7057016Y IM ITAD SERVICES NO RETURNS REFER DIRECT9458 IM LINK US BY EXCEPTION ONLY BY EXCEPTION ONLY 800-235-4128735Y IM LOYALTY PROGRAM NO RETURNS REFER DIRECT 716-633-3600Y025 IM PARTNER TECHNICAL ENABLEMENT NO RETURNS REFER DIRECT 800-235-4128849Y IM PRO SERVICES - CHECK POINT NO RETURNS REFER DIRECT 800-235-4128851Y IM PRO SERVICES - F5 NO RETURNS REFER DIRECT 800-235-4128847Y IM PRO SERVICES - FORCEPOINT NO RETURNS REFER DIRECT 800-235-4128850Y IM PRO SERVICES - FORESITE NO RETURNS REFER DIRECT 800-235-4128848Y IM PRO SERVICES - FORTINET NO RETURNS REFER DIRECT 800-235-4128431Y IM PTS MARKET DEV & INCENT NO RETURNS REFER DIRECT 800-705-7057978U IM TRAINING LA 90/015 45/015253Y IMC MARKETPLACE - GTM NO RETURNS REFER DIRECT 800-705-7057935Y IMC MARKETPLACE MICROSOFT NO RETURNS REFER DIRECT 714-382-2334224Y IMC PRO SERVICES - HP NO RETURNS REFER DIRECT 800-705-7057QC31 IMCE SERVICES NO RETURNS REFER DIRECT 480-422-5516U236 IMPULSE POINT DIRECTSHIP NO RETURNS REFER DIRECT 863-802-3738014U IMSOURCING 45/010 30/015 800-485-6200572U IMSOURCING - CPO 45/010 30/015 800-485-6200U785 IMSOURCING - DS 30/010 30/015 800-485-6200922Y IMSOURCING (EA) 90/015 45/015Y230 IMSOURCING CPO 90/015 45/015 800-485-6200Y073 IMTC - 8X8 NO RETURNS REFER DIRECT 888-898-8733719Y IMTC - FONALITY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-705-7057472Y IMTC - PGI NO RETURNS REFER DIRECT 800-705-7057404Y IMTC - SHORETEL NO RETURNS REFER DIRECT 800-705-7057

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Ingram Micro Confidential 05/08/2023 Page 20

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension889Y IMTC BROADSOFT, INC. NO RETURNS REFER DIRECT 301-977-9440825U IMTC CENTURYLINK NO RETURNS REFER DIRECT 714-382-5102826U IMTC CHARTER CABLE NO RETURNS REFER DIRECT 714-382-5102295Y IMTC INTERMEDIA NO RETURNS REFER DIRECT 714-382-2213591U IMTC RINGCENTRAL NO RETURNS REFER DIRECT 714-382-5102827U IMTC TIME WARNER CABLE NO RETURNS REFER DIRECT 714-382-5102665Y INBODY NO RETURNS REFER DIRECT 562-356-9013392U INCIPIO 30/015 30/015 800-733-0088675Y INCIPIO-BRAVEN 30/015 30/015 949-250-4929674Y INCIPIO-INCASE 30/015 30/015 949-250-4929Y048 INCONTINUUM NO RETURNS REFER DIRECT 970-408-0385J066 INFINIDAT BY EXCEPTION ONLY BY EXCEPTION ONLY 404-408-9259651Y INFINITE PERIPHERALS INC. NO RETURNS REFER DIRECT 949-222-03007425 INFOCUS 90/015 30/015 888-592-6800 5U979 INFOCUS DISPLAYS 60/015 REFER DIRECT 877-388-8360316U INFOCUS PRO AV 90/015 30/015 888-592-6800 5713Y INFOCUS PROJECTOR AMAZON 60/015 REFER DIRECT 888-592-6800689Y INFOLOCK TECHNOLOGIES, INC. NO RETURNS REFER DIRECT 877-605-8482243Y INFORMA SOFTWARE DIRECT SHIP NO RETURNS REFER DIRECT 408-429-9212476U INFORTREND 90/015 45/015 408-988-5751798U INFORTREND NO RETURNS REFER DIRECT474Y INFRAGISTICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-231-8588M022 INGENICO NO RETURNS REFER DIRECT 678-795 2314M413 INGENICO- HEALTHCARE EID 30/015 REFER DIRECT 678-456-1416M433 INGENICO I NO RETURNS REFER DIRECT 678-456-1416QG21 INNODESIGN INC 30/015 30/015 480-422-55166450 INNOVATION FIRST / RACK SOLUTIONS 90/015 45/015 903-453-0832QH04 INNOVATIVE 30/015 30/015781Y INNOVATIVE VIDEO TECHNOLOGY NO RETURNS REFER DIRECT 631-872-5013Y135 INNOVELIS INC 90/015 45/015 425-502-2098Y273 INSTA360 90/015 45/0152123 INTEL 90/015 45/015 800-321-4044U187 INTEL - DESKTOP TRAY CPU 10/010 10/010 800-321-40443927 INTEL - ESG 45/005 30/005 800-468-3548Y223 INTEL - IMS CPO 90/015 45/015 800-485-6200192U INTEL - IMSOURCING 45/010 45/015 800-485-6200191U INTEL - IMSOURCING DS 30/010 30/015 800-485-62009714 INTEL - MOTHERBOARDS 60/015 45/015 800-628-86863714 INTEL - NETWORKING 60/010 45/015 800-468-3548 11548 INTEL - SERVER CPU 90/015 45/015 800-468-3548U188 INTEL - SERVER CPU -TRAY 10/010 10/010 800-468-3548244U INTEL - SPARES/ACCESSORIES 90/015 45/015 800-321-4044U418 INTEL - SSD 60/010 45/010 866-665-6565221Y INTEL COMPUTE STICK 90/015 45/015 971-215-2433750Y INTEL ENTERPRISE SSD 90/015 45/015 800-321-4044346U INTEL HYBRID CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 503-264-1929987Y INTEL L9 CONFIG NO RETURNS REFER DIRECT423U INTEL NETWORKING - QLOGIC/INFINIBAN 30/005 30/005 800-321-4044777U INTEL NUC MOTHERBOARDS 90/015 45/015074U INTEL RAID 30/005 30/005 480-554-4819M434 INTELLIGENT PRODUCT SOLUTIONS INC. NO RETURNS REFER DIRECT 631-676-7744M432 INTERMEC 90/015 REFER DIRECT 800-782-4263U569 INTERMEDIA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780695U INTERMEDIA CLOUD SERVER BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000870U INTERMEDIA PBX TAX BY EXCEPTION ONLY BY EXCEPTION ONLY 877-705-70572201 INTUIT 90/015 45/015 858-366-2796M285 INTUIT - DC/POS BUNDLES 90/015 45/015 800-456-80006689 INTUIT ACADEMIC 90/015 45/015 858-366-2796M348 INTUIT- DC/POS LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000M430 INTUIT POS HW BUNDLES 90/015 45/015M427 INTUIT QUICKBOOKS DESKTOP SOFTWARE 90/015 45/015M424 INTUIT QUICKBOOKS ENTERPRISE DOWNLO 90/015 45/015M429 INTUIT QUICKBOOKS POS SW + HW BUNDL 90/015 45/015M428 INTUIT STANDALONE POS HW PERIPHERAL 90/015 45/0154991 IOGEAR 90/015 45/015 866-946-4327711Y IOM CASES 90/015 45/015 818-522-3111U471 IOSAFE 90/015 45/015 888-984-6723172Y IOSAFE DIRECT SHIP NO RETURNS REFER DIRECT 888-984-6723481Y IPCONFIGURE NO RETURNS REFER DIRECT 757-285-6305Y081 IPCONFIGURE 90/015 BY EXCEPTION ONLY 877-207-1112775Y IPULSE SYSTEMS NO RETURNS REFER DIRECTY058 IPVIDEO CORPORATION NO RETURNS REFER DIRECT 631-675-2266

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Ingram Micro Confidential 05/08/2023 Page 21

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1738 IRIS NO RETURNS REFER DIRECT 561-921-0847595Y ISONAS NO RETURNS REFER DIRECT668Y ISONAS NO RETURNS REFER DIRECT320U ISTARUSA 90/015 45/015 626-303-8885 11U423 ITSENCLOSURES DIRECTSHIP NO RETURNS REFER DIRECT 724-696-3000646U IVANTI BY EXCEPTION ONLY BY EXCEPTION ONLY 716-633-3600455Y IVIDEON GROUP 90/015 45/015 408-429-9212756Y IVIEW SYSTEMS NO RETURNS REFER DIRECT251U JAMF SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 66082Y380 JAMF SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLYQG67 JARDEN 30/015 45/015 480-422-5516515Y JATON 90/015 45/015 510-933-8888QG85 JAYBIRD LLC 60/015 30/015 866-640-5644890U JELCO NO RETURNS REFER DIRECT 847-499-3962Q438 JNL TRADING NO RETURNS REFER DIRECT 940-725-3253Q439 JNL-BOUNTY HUNTER NO RETURNS REFER DIRECT 940-725-3253881Y JONS SHIRTS 90/015 45/015 408-655-7884878Y JONS T SHIRTS 90/015 45/015 408-655-7884180U JUNIPER - CONFIGURATIONS BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-5822Y225 JUNIPER - IMS CPO 90/015 45/015 800-485-6200U855 JUNIPER - TRAPEZE 45/015 REFER DIRECT 888-314-58229230 JUNIPER 500/5000 45/015 REFER DIRECT 888-314-5822U823 JUNIPER APAC SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220713 JUNIPER AUSTRALIA SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220749 JUNIPER CONTENT SUBS AND FUNK SBR BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220531 JUNIPER CTP 45/015 30/015 888-314-58220750 JUNIPER EMEA SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58226119 JUNIPER ENTERPRISE ROUTING 45/015 REFER DIRECT 888-314-58220724 JUNIPER EX SERIES SWITCHING 55/015 REFER DIRECT 888-314-58227683 JUNIPER FIREWALL VPN 45/015 REFER DIRECT 888-314-5822352U JUNIPER H/E SW, SRX, BRANCH SRX LIC BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220476 JUNIPER IDP 45/015 REFER DIRECT 888-314-5822959U JUNIPER- IMSOURCING 30/010 30/015 800-485-62009660 JUNIPER NETWORKING 45/015 REFER DIRECT 888-314-58228422 JUNIPER NEW SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-5822535Y JUNIPER PAR SERVICES NO RETURNS REFER DIRECT 408-730-62830353 JUNIPER PRO SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58229337 JUNIPER RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220193 JUNIPER SECURE ACCESS LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220346 JUNIPER SECURE ACCESS PRODUCT 45/015 REFER DIRECT 888-314-58225880 JUNIPER SPI NO RETURNS REFER DIRECT 888-314-58229547 JUNIPER UK SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-5822353U JUNIPER WLAN LICENSES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-58220352 JUNIPER WX LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 888-314-5822958U JUNIPER-IMSOURCING 45/010 30/015 800-485-6200QH12 JVC KENWOOD 90/015 45/015 949-988-7373QC12 JVC PROCISION - EW2 30/015 45/015 480-422-5516070A JVC PROJECTORS NO RETURNS REFER DIRECT 800-252-5722Q882 JVC-HEADPHONES 30/015 45/015 800-252-5722Q879 JVC-PERSONAL & PORTABLE 30/015 30/015 800-995-4582397U JWIN NO RETURNS REFER DIRECT 516-626-7188J064 KAMINARIO BY EXCEPTION ONLY BY EXCEPTION ONLY 877-982-2555U665 KANGURU 90/015 45/015 508-376-4245 209129Y KANGURU DIRECT SHIP 90/015 45/015 408-429-9212Y042 KANTEK 90/015 45/015 602-354-4190789Y KANTO LIVING 45/015 45/015002U KASPERSKY - BOX 90/015 45/015004U KASPERSKY - CONSUMER LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76752642Y KASPERSKY - KES MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000001U KASPERSKY - LIC/MAINT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76752908U KASPERSKY - MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000003U KASPERSKY - TRAINING/CONSULTING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76752Y272 KEEZEL, INC. 90/015 45/015QB76 KEF AMERICA NO RETURNS REFER DIRECT 732-683-2356U494 KEMP - DS NO RETURNS REFER DIRECT 631-345-5292 2Y274 KEMP - DS 90/015 30/015Y275 KEMP - DS DEAL REGISTRATION 90/015 30/015 917-688-4067Y276 KEMP - SUPPORT 90/015 30/015 917-688-4067887Y KEMP DS DEAL REGISTRATION 90/015 45/015 631-345-5292Y176 KEMP SUPPORT NO RETURNS REFER DIRECT 917-688-4067U492 KEMP TECHNOLOGIES 90/015 45/015 631-345-5292 2Y267 KEMP TECHNOLOGIES 90/015 30/015 917-688-4067

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Ingram Micro Confidential 05/08/2023 Page 22

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension904Y KENSINGTON IMSOURCING 90/015 45/015418U KENSINGTON TECHNOLOGY - MOBILE 90/015 45/015 800-235-6708315U KENSINGTON TECHNOLOGY - PROAV 90/015 45/015 650-650-2700U675 KENSINGTON TECHNOLOGY - SECURITY 90/015 45/015 650-650-27002350 KENSINGTON TECHNOLOGY GROUP 90/015 45/015 650-650-2700573Y KEY DIGITAL NO RETURNS REFER DIRECT 914-667-9700572Y KEY DIGITAL 90/015 45/015 914-667-97002355 KEYTRONIC 90/015 45/015 509-927-5590316Y KIDCO 90/015 45/015 949-777-5576389Y KIDS 90/015 45/015 949-777-5576Y213 KINEMATICS GMBH DBA TINKERBOTS NO RETURNS REFER DIRECT 708-870-6444757Y KINGSMAN WEARABLES 90/015 45/015313Y KINGSTON 30/015 30/015 800-337-3719700Y KINGSTON 90/015 30/015 800-337-37193890 KINGSTON - VALUE RAM NO RETURNS REFER DIRECT 800-835-6575410U KINGSTON MOBILE 30/015 30/015 800-835-6575U674 KINGSTON SSD 30/015 30/015 800-835-6575Y216 KINGSTON TECHNOLOGY NO RETURNS REFER DIRECTY217 KINGSTON TECHNOLOGY NO RETURNS REFER DIRECT1138 KINGSTON TECHNOLOGY DT & NOTEBOOKS 60/015 30/015 800-835-6575U165 KINGSTON TECHNOLOGY FLASH 60/015 30/015 800-835-6575U190 KINGSTON TECHNOLOGY SERVER 30/015 30/015 800-835-6575693Y KLEIN ELECTRONICS, INC. 90/015 45/015 760-781-3232Y279 KNECTEK 90/015 45/015 416-898-6547Y110 KNOMO 90/015 45/015440Y KOAMTAC NO RETURNS REFER DIRECT835Y KOAMTAC, DIRECT SHIP NO RETURNS REFER DIRECT 609-256-47011589 KODAK NO RETURNS REFER DIRECT 800-235-6328046Y KODAK - EMA SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 585-346-0534Y349 KODAK - SOFTWARE START UP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-822-1414U690 KODAK MA SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 585-346-0534792Y KODAK REPLACEMENT TONER CARTRIDGES 90/015 45/0150313 KODAK SCANNERS NO RETURNS REFER DIRECT 800-822-14141269 KODAK SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-247-1234783U KOFAX NO RETURNS REFER DIRECT 949-723-1733981U KONFTEL 45/005 30/015 312-241-10522642 KONICA MINOLTA - SUPPLIES 90/015 45/015 877-778-26871638 KONICA MINOLTA PRINTING NO RETURNS REFER DIRECT 877-778-2687Q365 KOSS 30/015 30/015 800-872-5667Q367 KOSS-HEADPHONES 45/015 45/015 800-872-5677859U KT&C NO RETURNS REFER DIRECT 631-864-0118454Y KURIO 90/015 45/015 949-777-5576QG39 KWIKSET NO RETURNS REFER DIRECT 949-672-4200342U LABTECH SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780335U LACIE - PROFESSIONAL NO RETURNS REFER DIRECT 503-844-4684QG79 LACROSSE 60/015 30/015 608-782-1982733U LANCOPE INC NO RETURNS REFER DIRECT417Y LANCOPE INC. - MAINT AND SUPPORT 3Y NO RETURNS REFER DIRECT837U LANCOPE INC. - SRVC AND TRAINING NO RETURNS REFER DIRECT838U LANCOPE INC.- MAINT AND SUPPORT NO RETURNS REFER DIRECTY309 LANDER 90/015 45/015 801-495-3514U385 LANDESK SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 801-208-15002671 LANTRONIX 60/015 30/015 800-422-70441245 LANTRONIX DEVICE NETWORKING 60/015 30/015 800-422-7044U703 LANTRONIX SERVICES NO RETURNS REFER DIRECT 800-422-7044Y362 LAPLINK SOFTWARE INC. 90/015 45/015 909-816-1120813U LEAP MOTION NO RETURNS REFER DIRECT 415-689-5212Y160 LEDVANCE 90/015 45/015 978-826-39797581 LENOVO - CORPORATE MONITORS 30/001 REFER DIRECT 800-426-73781889 LENOVO - DESKTOP OPTIONS 30/003 REFER DIRECT 800-426-7378842Y LENOVO - IMS CPO 90/015 45/015 800-485-6200Y224 LENOVO - IMS OS CPO 90/015 45/015 800-485-6200381Y LENOVO - IMSOURCING 45/010 30/015 800-485-6200377Y LENOVO - IMSOURCING DS 30/010 30/015 800-485-62007580 LENOVO - NOTEBOOKS AND DESKTOPS 30/001 REFER DIRECT 800-426-7378854Y LENOVO - OPEN SOURCE 90/015 45/015 800-485-62003576 LENOVO - THINKPAD OPTIONS 30/003 REFER DIRECT 800-426-73789633 LENOVO - TOPSELLER MONITORS 30/001 REFER DIRECT 800-426-7378289U LENOVO - TOPSELLER THINK 30/001 REFER DIRECT 800-426-7378001Y LENOVO - X86 PURE SYSTEMS AAS ONLY NO RETURNS REFER DIRECT 800-426-7378U300 LENOVO CONSUMER NO RETURNS REFER DIRECT 877-453-6686015Y LENOVO CONTRACT SERVICES NO RETURNS REFER DIRECT 800-426-7378

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Ingram Micro Confidential 05/08/2023 Page 23

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionU194 LENOVO CTO THINKSTATIONS NO RETURNS REFER DIRECT 800-426-73781381 LENOVO CUSTOM TP AND DT NO RETURNS REFER DIRECT 800-426-7378993U LENOVO DCG BTO SERVER 30/001 REFER DIRECT 800-426-7378998U LENOVO DCG BTO STORAGE 30/001 REFER DIRECT 800-426-7378007Y LENOVO DCG CUSTOM SERVER NO RETURNS REFER DIRECT 800-426-7378006Y LENOVO DCG CUSTOM SERVER(SIDA) NO RETURNS REFER DIRECT 800-426-7378009Y LENOVO DCG CUSTOM STORAGE 30/001 REFER DIRECT 800-426-7378008Y LENOVO DCG CUSTOM STORAGE(SIDA) NO RETURNS REFER DIRECT 800-426-7378005Y LENOVO DCG FOD LICENSES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-426-7378U349 LENOVO DCG HYPERCONVERGED 30/001 REFER DIRECT 800-426-7378995U LENOVO DCG MS ROK NO RETURNS REFER DIRECT 800-426-7378U348 LENOVO DCG NETWORKING 30/001 REFER DIRECT 800-426-7378003Y LENOVO DCG POST WARRANTY SUPPORT NO RETURNS REFER DIRECT 800-426-7378999U LENOVO DCG PURE FLEX SYSTEMS CTO NO RETURNS REFER DIRECT 800-426-7378002Y LENOVO DCG REMOTE TECH SUPPORT NO RETURNS REFER DIRECT 800-426-7378991U LENOVO DCG SERVER OPTIONS 30/001 REFER DIRECT 800-426-7378992U LENOVO DCG SERVER SW NO RETURNS REFER DIRECT 800-426-7378996U LENOVO DCG SERVERS 30/001 REFER DIRECT 800-426-7378997U LENOVO DCG STORAGE 30/001 REFER DIRECT 800-426-7378U370 LENOVO DCG THINKSERV SERVICES NO RETURNS REFER DIRECT 800-426-7378994U LENOVO DCG THINKSYSTEM SERVICES NO RETURNS REFER DIRECT 800-426-7378004Y LENOVO DCG VMWARE SW NO RETURNS REFER DIRECT 800-426-7378J065 LENOVO HX NUTANIX NO RETURNS REFER DIRECT 800-426-7378U301 LENOVO IDEAPAD AND IDEACENTRE NO RETURNS REFER DIRECT 877-453-6686807Y LENOVO NUTANIX CTO NO RETURNS REFER DIRECT 800-426-7378J074 LENOVO NUTANIX- NON EDI NO RETURNS REFER DIRECT 845-491-3456Y358 LENOVO POS 30/001 REFER DIRECT 800-426-73788965 LENOVO PREMIUM 30/001 REFER DIRECT 800-426-73781825 LENOVO RETAIL OPTIONS 30/002 REFER DIRECT 877-453-6686735U LENOVO SERVER NO RETURNS REFER DIRECT062Y LENOVO SERVICE CONTRACT PYMTS NO RETURNS REFER DIRECT 800-426-73786126 LENOVO SERVICES NO RETURNS REFER DIRECT 800-426-73781583 LENOVO- SOFTWARE NO RETURNS REFER DIRECT 800-426-7378625U LENOVO STORAGE SERVICES NO RETURNS REFER DIRECT 877-536-9955615U LENOVO STORAGE TOPSELLER NO RETURNS REFER DIRECT 877-536-9955621U LENOVO SYSTEMS 30/001 REFER DIRECT 877-536-99551174 LENOVO TOPSELLER DT 30/001 REFER DIRECT 800-426-7378U210 LENOVO TOPSELLER THINKSTATION 30/001 REFER DIRECT 800-426-7378250U LENSEC NO RETURNS REFER DIRECT 713-395-7342U156 LEPATEK CORPORATION 90/015 45/015 626-913-8899 104Y151 LEVITON 90/015 45/015844U LEXIBOOKS 30/015 30/015 949-777-55761445 LEXMARK 90/015 45/015 859-232-20007125 LEXMARK - BPD SUPPLIES 90/005 45/015 859-232-2000Y221 LEXMARK - IMS CPO 90/015 45/015 800-485-62000395 LEXMARK - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-847-47788707 LEXMARK DOT MATRIX 90/005 30/015 859-232-20008727 LEXMARK LASERS 90/015 30/015 859-232-20001924 LEXMARK PARTS 30/015 30/015 800-539-6275U142 LEXMARK PRINTERS 90/015 30/015 800-539-62758728 LEXMARK SOLUTIONS 90/015 30/015 859-232-20002267 LEXMARK SUPPLIES 90/005 45/015 859-232-2000U547 LEXMARK TAP SUPPLIES 90/005 30/015 859-232-2000QC19 LG - EW2 30/015 45/015 480-422-5516U802 LG - NETWORK ATTACHED STORAGE 90/015 30/010 818-952-92886123 LG COMMERCIAL PRODUCTS 30/005 REFER DIRECT 888-865-3026367U LG DIGITAL/AUDIO/VIDEO 90/015 REFER DIRECT 888-865-30261292 LG ELECTRONICS 90/015 45/015 888-865-3026QA77 LG ELECTRONICS 30/015 30/015 800-243-0000021Y LG ELECTRONICS - MOBILITY NO RETURNS REFER DIRECT 800-243-0000366U LG HOSPITALITY NO RETURNS REFER DIRECT 888-865-3026Y329 LG IT SOLUTIONS 90/015 45/015 888-865-3026Y014 LG MOBILITY 90/015 45/015388U LG WARRANTIES NO RETURNS REFER DIRECT 888-865-30261301 LIEBERT - CUSTOM SKU/NON-EDI NO RETURNS REFER DIRECT 800-222-58777652 LIEBERT - EP1 90/015 45/015 800-222-5877 37666 LIEBERT - EP1 WARR/SERV NO RETURNS REFER DIRECT 800-222-5877 37658 LIEBERT - LES PRODUCTS 90/015 45/015 800-222-5877 37662 LIEBERT - SOFTWARE NO RETURNS REFER DIRECT 800-222-5877 37645 LIEBERT - SP1 90/015 45/015 800-222-5877 37653 LIEBERT - SP1 WARR/SERV NO RETURNS REFER DIRECT 800-222-5877 37634 LIEBERT CORPORATION NO RETURNS REFER DIRECT 800-222-5877 3

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Ingram Micro Confidential 05/08/2023 Page 24

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY373 LIFE BEAM 90/015 45/015 972-507-8298Y244 LIFEFUELS 90/015 45/015 571-247-2779QF85 LIFENSOUL 90/015 45/015Y156 LIFEPRINT 90/015 45/015Y165 LIFI LABS DBA LIFX 90/015 45/015 614-246-3343725Y LIGHTSPEED SYSTEM INC BY EXCEPTION ONLY BY EXCEPTION ONLY268Y LIMINEX INC. - GOGUARDIAN 30/015 REFER DIRECT 888-310-0410Y094 LIMITLESS INNOVATIONS 90/015 45/015 855-843-4828135Y LIMITLESS INNOVATIONS, INC. 90/015 45/015 203-775-6464QF86 LINKSYS - COMMERCIAL 90/015 45/015QE26 LINKSYS - CONSUMER 90/015 45/015 800-223-5546663Y LIQUIPEL ASSURANCE LLC NO RETURNS REFER DIRECT 949-724-4543507Y LITTLEBITS ELECTRONICS 60/010 30/015 917-464-4577318U LIVE VHD SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 767802047 LIVEVAULT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780M023 LOGIC CONTROLS 90/010 REFER DIRECT 516-248-0400M485 LOGIC CONTROLS-I 90/015 45/015 516-248-0400Y046 LOGICO LLC 90/015 45/015 619-600-5198QB03 LOGITECH NO RETURNS REFER DIRECT 510-713-4259QA98 LOGITECH - COMPUTER ACCESSORIES 60/015 30/015 866-640-5644906Y LOGITECH - IMSOURCING 90/015 45/015877Y LOGRHYTHM NO RETURNS REFER DIRECT346Y LOOKOUT BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710924Y LUCID AUDIO 90/015 45/015 817-919-0190Y032 LUCID SOUNDS INC 90/015 45/015 760-579-6969Y145 LUMA HOME 90/015 45/015Y269 LUME CUBE INC 90/015 45/015 858-352-6067831Y LUMEE LLC 90/015 45/015 310-809-6611Y300 LUMEN LABS (HK) LTD 90/015 45/015 +852 5100 04 43Y265 LUMEN LABS (HK) LTD 90/015 45/015422U LUMENS INTEGRATION, INC. NO RETURNS REFER DIRECT 888-542-3235Y343 LUMULABS INC 90/015 45/015 0038631745700Y237 LUTRON 90/015 45/015 484-268-7396093Y M&S ACCESSORY NETWORK 90/015 45/015 347-492-77908569 MACALLY PERIPHERALS 90/015 45/015 800-644-1132Q386 MAD CATZ 30/015 30/015 619-321-3521QA49 MAD CATZ - TRITTON 30/015 30/015 619-619-9830Q748 MAD CATZ-SAITEK 30/015 30/015 619-321-3521Q387 MAD CATZ-VIDEO GAME 30/015 30/015 619-321-3521QG36 MAGLITE 30/015 30/015 480-422-5511M024 MAGTEK 30/010 BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICEM071 MAGTEK - MSR READERS 30/015 BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICEM239 MAGTEK I 30/010 BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICEM256 MAGTEK NR 30/010 BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICE725U MAKERBOT 60/015 REFER DIRECT 347-676-3849143Y MAKERBOT ACC 60/015 REFER DIRECT502Y MAN&WOOD 90/015 45/015 847-513-4038Y146 MANAGE ENGINE BY EXCEPTION ONLY BY EXCEPTION ONLYY284 MANGOSLAB 90/015 45/015 602-549-2621QC11 MARANTZ 30/015 45/015 480-422-5516QC10 MARANTZ 30/015 30/015 480-422-5516Y382 MARSHALL ELECTRONICS 30/015 30/015Y154 MASIMO 90/015 45/015 949-297-7340635Y MATTEL NO RETURNS REFER DIRECT 949-777-5576950U MAX CASES 90/015 45/015 888-799-6837409Y MAX CASES DS NO RETURNS REFER DIRECT 888-799-6837Q391 MAXELL 30/015 45/015 800-377-5887Q390 MAXELL CORPORATION OF AMERICA 30/015 30/015 800-533-2836577Y MAXIMUMBIT BY EXCEPTION ONLY BY EXCEPTION ONLY 714-783-3925420U MCAFEE - MSP NO RETURNS REFER DIRECT 800-456-8000 767527741 MCAFEE CONSULTING AND TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148605Y MCAFEE HARDWARE CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000201U MCAFEE HARDWARE GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148604Y MCAFEE HARDWARE GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000613Y MCAFEE HARDWARE GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000606Y MCAFEE HARDWARE SUPP CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000614Y MCAFEE HARDWARE SUPPORT GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000623Y MCAFEE HARDWARE SUPPORT GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000608Y MCAFEE LIC SUPPORT CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000209U MCAFEE LIC SUPPORT CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148626Y MCAFEE LIC SUPPORT GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000624Y MCAFEE LIC SUPPORT GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000

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Ingram Micro Confidential 05/08/2023 Page 25

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension9991 MCAFEE LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148632Y MCAFEE MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000633Y MCAFEE MSP HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000607Y MCAFEE NEW LIC CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000625Y MCAFEE NEW LIC GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000627Y MCAFEE NEW LIC GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000215U MCAFEE NGFW SECURE CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148612Y MCAFEE PREMIUM SUP&SVS CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000618Y MCAFEE PREMIUM SUPP&SVC GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000619Y MCAFEE PREMIUM SUPP&SVC GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000224U MCAFEE PREMIUM SUPPORT AND SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65148603Y MCAFEE RETAIL BOX 90/015 REFER DIRECT 800-456-80002974 MCAFEE RETAIL BOXED PRODUCT NO RETURNS REFER DIRECTY314 MCAFEE SKYHIGH SOL SVC CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y319 MCAFEE SKYHIGH SOL SVC GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y321 MCAFEE SKYHIGH SOL SVC GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y316 MCAFEE SKYHIGH SUBSCR LIC CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y318 MCAFEE SKYHIGH SUBSCR LIC GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y320 MCAFEE SKYHIGH SUBSCR LIC GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000611Y MCAFEE SUBSCR LIC CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000617Y MCAFEE SUBSCRIPTION LIC GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000616Y MCAFEE SUBSRIPTION LIC GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000609Y MCAFEE WEB SECURE CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000622Y MCAFEE WEB SECURE GHE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000621Y MCAFEE WEB SECURE GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y174 MCKLEIN COMPANY LLC 90/015 45/015 773-235-0600800U MEDIPLAY BY EXCEPTION ONLY BY EXCEPTION ONLY 919-741-6554761Y MEGA BLOKS 90/015 45/015 949-777-5576760Y MEGA BRANDS 90/015 45/015 949-777-5576255Y MELISSA & DOUG 90/015 45/015 949-777-5576228U MELLANOX SW NO RETURNS REFER DIRECT 408-916-0015225U MELLANOX TECHNOLOGIES 30/005 REFER DIRECT 408-916-0015U828 MERAKI - LEGACY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76629U509 MERAKI HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76629QA18 METAL WARE - NESCO 45/015 45/015 303-303-5791QA17 METAL WARE CORP 30/015 30/015 303-303-5791Q656 METROPOLITAN VACUUM CLEANER CO NO RETURNS REFER DIRECT 800-822-1602Q657 METROPOLITAN VACUUM CLEANER CO 30/015 45/015 800-822-1602Y325 MEURAL 90/015 45/015 610-366-12640828 MICRO FOCUS (PREVIOUSLY NETMANAGE) NO RETURNS REFER DIRECT 800-456-80009028 MICRO FOCUS SOFTWARE INC - IF MGMT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 763089026 MICRO FOCUS SOFTWARE INC - SEC MGMT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 763080930 MICRO FOCUS SOFTWARE INC - VOIP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76308Q406 MICRO INNOVATIONS 30/015 30/015 888-762-7858150Y MICRON 45/015 45/015 360-504-2421U383 MICRONET 90/015 45/015 310-320-7272561Y MICROSEMI FTD NO RETURNS REFER DIRECT261Y MICROSEMI FTD 90/010 REFER DIRECT 888-367-79666107 MICROSEMI POE SYSTEMS 45/015 REFER DIRECT 877-480-23231054 MICROSEMI SOLUTIONS SDN BHD 45/015 REFER DIRECT 408-934-72746936 MICROSEMI SOLUTIONS SDN BHD 60/010 REFER DIRECT 408-934-72742500 MICROSOFT 60/015 REFER DIRECT387U MICROSOFT - IMS CPO 45/010 30/015 800-485-6200493U MICROSOFT - IMSOURCING DS NO RETURNS REFER DIRECT 888-844-7230531U MICROSOFT - OPEN VALUE OFFICE365 E BY EXCEPTION ONLY BY EXCEPTION ONLY895U MICROSOFT - OPEN VALUE OFFICE365 M BY EXCEPTION ONLY BY EXCEPTION ONLY344Y MICROSOFT SURFACE HUB NO RETURNS REFER DIRECT110U MICROSOFT- ARVATO DIGITAL SERVICES 90/015 REFER DIRECT9903 MICROSOFT CAMPUS AGREEMENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163116Y MICROSOFT- CSP BY EXCEPTION ONLY BY EXCEPTION ONLY516U MICROSOFT- ESD NO RETURNS REFER DIRECT5118 MICROSOFT HARDWARE 90/015 45/015548Y MICROSOFT HUB WARRANTY NO RETURNS REFER DIRECT492U MICROSOFT- IMSOURCING 15/005 REFER DIRECT 888-844-7230U523 MICROSOFT- ISV ROYALTY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761633987 MICROSOFT LICENSING GE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163U331 MICROSOFT MENTOR MEDIA 90/015 REFER DIRECT4916 MICROSOFT OEM ROYALTIES NO RETURNS REFER DIRECT2786 MICROSOFT OFFICE PKC 60/015 REFER DIRECT235U MICROSOFT- ONLINE SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY3985 MICROSOFT OPEN ACADEMIC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761633983 MICROSOFT OPEN BUSINESS 500+POINTS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163

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Ingram Micro Confidential 05/08/2023 Page 26

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension3995 MICROSOFT OPEN CHARITY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761633990 MICROSOFT OPEN GOVERNMENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163897U MICROSOFT- OPEN OFFICE365 E BY EXCEPTION ONLY BY EXCEPTION ONLY896U MICROSOFT- OPEN OFFICE365 M BY EXCEPTION ONLY BY EXCEPTION ONLYU426 MICROSOFT OPEN VALUE 250 ANNUITY BY EXCEPTION ONLY BY EXCEPTION ONLYU427 MICROSOFT OPEN VALUE 250 FULL PAY BY EXCEPTION ONLY BY EXCEPTION ONLYU875 MICROSOFT OVS-ES PROGRAM ACAD BY EXCEPTION ONLY BY EXCEPTION ONLY3075 MICROSOFT SCHOOL AGREEMENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163U277 MICROSOFT- SPLA LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163642U MICROSOFT SURFACE NO RETURNS REFER DIRECT514Y MICROSOFT SURFACE ACCESSORIES 90/015 45/015913Y MICROSOFT SURFACE- RETAIL NO RETURNS REFER DIRECT682U MICROSOFT SURFACE WARRANTY BY EXCEPTION ONLY BY EXCEPTION ONLY914Y MICROSOFT SURFACE-RETAIL ACCESSORIE NO RETURNS REFER DIRECT0842 MICROSOFT WWF BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76163Y075 MICROSOFT-DCOEM NO RETURNS REFER DIRECTQ410 MIDLAND RADIO CORPORATION 30/015 30/015 816-241-8500 20Q411 MIDLAND-2 WAY RADIOS 30/015 30/015 816-241-8500 20Q767 MILESTONE AV TECHNOLOGY 30/015 30/015 847-885-1100U850 MILESTONE SYSTEMS BY EXCEPTION ONLY BY EXCEPTION ONLY 503-350-1100U849 MILESTONE SYSTEMS BY EXCEPTION ONLY BY EXCEPTION ONLY 503-350-1100U847 MILESTONE SYSTEMS BY EXCEPTION ONLY BY EXCEPTION ONLY 503-350-1100U685 MILESTONE SYSTEMS BY EXCEPTION ONLY BY EXCEPTION ONLY 503-961-0221Y192 MIMECAST 90/015 45/015891U MIMO MONITORS 90/015 45/015Y214 MINIWING 90/015 45/015 424-558-3867717Y MIONIX INC 90/015 45/015 206-434-6177045Y MITAC-MAGELLAN 90/015 15/015149U MITEL - P1 30/015 REFER DIRECT 800-456-8000848U MITEL - P3 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000887U MITEL - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000227U MITEL - SERVICES VARIABLE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000849U MITEL - SPECIAL NO RETURNS REFER DIRECT 800-456-8000Y317 MITEL ANNUAL BILLING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000127U MITEL -P1N NO RETURNS REFER DIRECT 800-456-8000M075 MMF 30/015 30/015 800-769-1954M027 MMF 30/015 30/015 800-769-1954M236 MMF CASH I NO RETURNS REFER DIRECT 800-769-1954Y236 MOBILE COMMUNICATION S - CONS 90/015 45/015628Y MOBILE COMMUNICATIONS - SMOOTHTALKE NO RETURNS REFER DIRECT 905-726-3444Y163 MOBILE EDGE 90/015 45/015 714-399-1440QF91 MOBILE EDGE 90/015 45/015484Y MOFF, INC. 90/015 45/015 705-752-6576QG30 MOHU 30/015 30/015 480-422-5516908Y MOJO AECS - NO RETURNS NO RETURNS REFER DIRECT543Y MOJO NETWORKS NO RETURNS REFER DIRECT 650-934-8187677Y MOJO NETWORKS NO RETURNS REFER DIRECT 650-934-8187808Y MOLESKINE AMERICA, INC. 90/015 45/015 646-620-7271329Y MONBABY 90/015 45/015 949-777-5576702Y MONSTERTEL 60/015 45/015 858-755-0775311Y MOONLIGHT SLUMBER 90/015 45/015 949-777-5576585Y MOORECO NO RETURNS REFER DIRECT 800-749-2258872Y MOPHIE 45/015 30/015Y371 MOPHIE CUSTOM ORDERS 45/015 30/015Y147 MOSHI 90/015 45/015Y009 MOSYLE CORPORATION NO RETURNS REFER DIRECT 954-224-0731640U MOTA 90/015 45/015QF49 MOTA 90/015 45/015 310-590-1391 275871Y MOTA GROUP, INC. 90/015 45/015 408-667-7944141Y MOTIO, INC NO RETURNS REFER DIRECT 972-447-9595058Y MOTIVAIR BY EXCEPTION ONLY BY EXCEPTION ONLYQF92 MOTOROLA 30/015 30/015QF93 MOTOROLA 30/015 30/015019Y MS OPEN AZURE BY EXCEPTION ONLY BY EXCEPTION ONLY018Y MS OV AZURE BY EXCEPTION ONLY BY EXCEPTION ONLY9463 MS- OV LVL D ANNUITY OPTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761633018 MS OV LVL D FULL PAY OPTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761630382 MS- OV2.0 ANNUITY OPTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761630385 MS- OV2.0 FULL PAY OPTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 65095175Y MSE NO RETURNS REFER DIRECT 818-407-7500 146801Y MSI - AMD 30/015 30/015 626-271-10040489 MSI - COMPONENTS 30/015 30/015 626-271-1004

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Ingram Micro Confidential 05/08/2023 Page 27

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension800Y MSI - NVIDIA 30/015 30/0151845 MSI - SYSTEMS 30/015 30/015 626-271-1004U206 MS-OPEN VALUE SUBSCRIPTION 30/015 30/0153545 MULTI-TECH SYSTEMS NO RETURNS REFER DIRECT 888-288-5470 2U502 MULTI-TECH WARRANTIES BY EXCEPTION ONLY BY EXCEPTION ONLY 888-288-5470748Y MURAL BY EXCEPTION ONLY BY EXCEPTION ONLY 888-782-5808QC88 MW PRODUCTS NO RETURNS REFER DIRECT 602-692-73881865 MX LOGIC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780Y096 MYGICA TV 90/015 45/015 905-461-2179QH05 NANOLEAF 45/015 45/015U692 NANONATION NO RETURNS REFER DIRECT 402-323-6278Y131 NATIVE UNION 90/015 45/015 323-633-1684741Y NATY 90/015 45/015 949-777-5576628U NAVORI INC NO RETURNS REFER DIRECT 514-395-8999139U NCH SOFTWARE 90/015 45/015 303-785-1761U289 NCOMPUTING GLOBAL INC 90/015 45/015 650-594-5800M417 NCR - SUPPLIES NO RETURNS REFER DIRECT 800-225-5627M498 NCR COUNTERPOINT NO RETURNS REFER DIRECT 800-225-5627M202 NCR PRINTERS NO RETURNS REFER DIRECT 800-225-5627M291 NCR REALPOS-CLOSED NO RETURNS REFER DIRECT 800-225-5627M496 NCR REALPOS-OPEN NO RETURNS REFER DIRECT 800-225-5627M419 NCR SSCO KIOSK & SOFTWARE -CLOSED NO RETURNS REFER DIRECT 800-225-5627035Y NCS TECHNOLOGIES, INC. NO RETURNS REFER DIRECT 888-746-46271761 NEC DISPLAY SOLUTION -LARGE FORMAT NO RETURNS REFER DIRECT 800-632-46626274 NEC DISPLAYS NO RETURNS REFER DIRECT 800-632-4662464U NEC DVLED SOLUTIONS NO RETURNS REFER DIRECT 800-632-46627667 NEC PROJECTORS NO RETURNS REFER DIRECT 800-632-4662313U NEC PROJECTORS PROAV NO RETURNS REFER DIRECT 800-632-4662590U NEC WARRANTIES AND SERVICES NO RETURNS REFER DIRECT 800-632-4662Y232 NEMESIS 90/015 45/015 800-275-1736728Y NEONODE - AIRBAR, INC NO RETURNS 45/015 408-496-6722605U NERO SOFTWARE NO RETURNS REFER DIRECTQD44 NEST LABS 30/015 30/015 855-469-6378QD45 NEST LABS NO RETURNS 30/015 855-469-6378U985 NETAPP - ESG NO RETURNS REFER DIRECT 503-495-2626105Y NETELLIGENT CORPORATION NO RETURNS REFER DIRECT 314-696-5566U420 NETENRICH BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780243U NETENRICH REMOTE SERVICE ACCESS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780296Y NETGEAR - BASIC CBU 90/015 45/015 877-652-13440344 NETGEAR BUSINESS CLASS 90/015 45/015 877-652-13447492 NETGEAR CONSUMER 90/015 45/015 877-652-1344U408 NETGEAR SERVICES NO RETURNS REFER DIRECT 877-652-1344J020 NETIQ - INFRASTRUCTURE MGMT NO RETURNS REFER DIRECT 800-456-8000J023 NETIQ-FEDERAL NO RETURNS REFER DIRECT 800-456-8000569Y NETPATIBLES 45/010 30/010 888-800-5930570Y NETPATIBLES- DS 30/010 30/010 888-800-5930660Y NETSCOUT AIRMAGNET MOBILE 90/015 BY EXCEPTION ONLY 978-614-41576090 NETSCOUT HARDWARE AND SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 77611659Y NETSCOUT HH TOOLS HW-SW-SUPPORT 90/015 REFER DIRECT 978-614-4157Y356 NETSCOUT HNT SUPPORT NO RETURNS REFER DIRECT 978-614-41576094 NETSCOUT RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 776116096 NETSCOUT TRAINING/SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 77611784Y NETWORK ALLIES NO RETURNS REFER DIRECT 847-520-7711654Y NETWORK ALLIES NO RETURNS REFER DIRECT 847-520-7711663U NETWORK CRITICAL NO RETURNS REFER DIRECT 248-760-9891Y280 NETX-IM UCC PROSUPPORT SERVICES NO RETURNS REFER DIRECT744Y NETXUSA NO RETURNS REFER DIRECT 864-292-7136594Y NEVERWARE INC. NO RETURNS REFER DIRECT 315-436-8095J002 NEXSAN NO RETURNS REFER DIRECT 760-690-1111J011 NEXSAN- SPARE PARTS NO RETURNS REFER DIRECT 760-690-1111QG96 NEXT LEVEL RACING 90/015 45/015 659-674-5434Y024 NEXTIVITY NO RETURNS REFER DIRECT 208-287-5434U552 NEXTWINDOW - DS NO RETURNS REFER DIRECT 708-482-0004QA54 NIGHT OWL 60/015 45/015 866-390-1303Y141 NIMA 90/015 45/015 949-777-5576940U NIMBLE NO RETURNS REFER DIRECT 303-588-2141327Y NIMBOXX NO RETURNS REFER DIRECT 512-657-0555U534 NIMSOFT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780176Y NIXEUS TECHNOLOGY 90/015 45/015 310-780-7978Q443 NORAZZA INC NO RETURNS REFER DIRECT 716-706-1160Y026 NORTH STATES 90/015 45/015 949-777-5576U191 NOVELL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000

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Ingram Micro Confidential 05/08/2023 Page 28

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension4773 NOVELL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U192 NOVELL - ALA/SLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000J028 NOVELL - FEDERAL NO RETURNS REFER DIRECTU463 NOVELL - MAINT RENEWAL STANDARD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80009348 NOVELL - MEDIA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125U215 NOVELL - MLA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80009481 NOVELL - NSPP (OEM) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000U193 NOVELL - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80007279 NOVELL - VLA LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761252735 NOVELL SUSE LINUX PRO BOXED 90/015 45/015 800-456-8000674U NOVELL-NS LIC EDU 90/015 45/015670U NOVELL-NS LIC NPG 90/015 45/015675U NOVELL-RP MAINT EDU 90/015 45/015671U NOVELL-RP MAINT NPG 90/015 45/015673U NOVELL-RS MAINT EDU 90/015 45/015669U NOVELL-RS MAINT NPG 90/015 45/015668U NOVELL-VLA LIC EDU 90/015 45/015672U NOVELL-VLA LIC NPG 90/015 45/015382Y NP / MEMORY 45/015 REFER DIRECT 888-800-5930379Y NP / MEMORY NO RETURNS REFER DIRECT 888-800-5930380Y NSP - IMSOURCING 45/010 30/015 800-485-62006071 NUANCE - ACADEMIC LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764498536 NUANCE - CORP LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76449U448 NUANCE - DRAGON MEDICAL BOX 90/015 45/015U447 NUANCE - DRAGON MEDICAL LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-80005919 NUANCE - GOVT LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76449419U NUANCE - TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764499696 NUANCE ACADEMIC 90/015 45/015942U NUANCE DOCUMENT IMAGING - BOX 90/015 45/015943U NUANCE DOCUMENT IMAGING - LICS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000Y307 NUANCE DOCUMENT IMAGING - RETAIL 60/015 45/0153914 NUANCE DRAGON 90/015 45/015456Y NUANCE DRAGON MEDICAL POWERMIC 90/015 45/015755Y NUANCE LOYALTY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000QB26 NUMARK INDUSTRIES - ALESIS NO RETURNS REFER DIRECT 401-658-3131Q450 NUMARK INDUSTRIES LLC NO RETURNS REFER DIRECT 661-433-4451Q451 NUMARK-PRO SOUND NO RETURNS REFER DIRECT 800-762-9266J007 NUTANIX NO RETURNS REFER DIRECT 855-688-2649Q453 NUTONE-CUSTOM INSTALL 30/015 30/015 888-336-3948Y067 NUWAVE NO RETURNS REFER DIRECT473Y NVIDIA BY EXCEPTION ONLY BY EXCEPTION ONLY683U NVIDIA NO RETURNS REFER DIRECTQ014 NXG - SPEAKERS 30/015 45/015 480-596-8636QB79 NXG SPEAKERS & ACCESSORIES 30/015 30/015 480-596-8636QE15 NXG-MOBILE ACCESSORIES 30/015 30/015 480-422-7769Y112 NYL HOLDINGS LLC 90/015 45/015 516-256-3240037U OBIHAI TECHNOLOGY NO RETURNS REFER DIRECT 408-890-6000Y304 OCCIPITAL INC 90/015 45/015 650-539-4194272Y ODI 90/015 45/015 408-429-9212Y266 ODYSSEY 90/015 45/015 760-688-6325198Y ODYSSEY TOYS 90/015 45/015 949-777-5576012Y OFF-GRID SOLUTIONS NO RETURNS REFER DIRECTJ067 OFFSITE DATASYNC BY EXCEPTION ONLY BY EXCEPTION ONLY 585-256-2054QB52 OGIO 30/015 30/015 801-619-4100QB53 OGIO - CASES 30/015 45/015 801-619-41007902 OKIDATA - ACCESSORIES NO RETURNS REFER DIRECT 800-654-32827905 OKIDATA - DOT MATRIX NO RETURNS REFER DIRECT 800-654-32827278 OKIDATA - PRINTERS NO RETURNS REFER DIRECT 800-654-32821773 OKIDATA DOT MATRIX ACCESSORIES NO RETURNS REFER DIRECT 800-654-32827903 OKIDATA SERVICES NO RETURNS REFER DIRECT 800-654-32827284 OKIDATA SUPPLIES NO RETURNS REFER DIRECT 800-654-3282047Y OKLAHOMA SOUND CORP 90/015 45/015 973-594-1100048Y OKLAHOMA SOUND CORP - DS NO RETURNS REFER DIRECT 973-594-1100878U OLLOCLIP 60/005 45/001Q900 OLYMPUS 30/015 30/015 972-235-4650Q895 OLYMPUS 30/015 30/015 972-235-46506236 OMNITRON SYSTEMS 30/015 REFER DIRECT 949-250-6510 2649U ONELOGIN NO RETURNS REFER DIRECT 855-426-7227Q463 ONKYO 30/015 30/015 847-885-1100QG72 ONKYO - INTEGRA 30/015 REFER DIRECT 480-422-5516Q464 ONKYO-HOME AUDIO/VIDEO 30/015 30/015 847-885-1100QC94 ONSTAR NO RETURNS REFER DIRECT 313-667-0116

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Ingram Micro Confidential 05/08/2023 Page 29

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY198 ONVOCAL INC 90/015 45/015 952-999-1590029Y ONYX HEALTHCARE NO RETURNS REFER DIRECT 714-792-0774880Y OOMA 90/015 45/015676Y OPEN DNS BY EXCEPTION ONLY BY EXCEPTION ONLY0681 OPEN TEXT RENEWALS 90/015 45/015 800-456-8000 765597840 OPEN TEXT, INC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76559Y033 OPENGEAR 30/015 30/015874U OPLINK 90/015 45/015 510-933-7426466Y OPSWAT, INC. NO RETURNS REFER DIRECT 415-590-7300U938 OPTOMA 90/015 REFER DIRECT 888-289-6786283Y OPTOMA AUDIO 90/015 REFER DIRECT 888-289-6786314U OPTOMA PROAV 90/015 REFER DIRECT 888-289-6786505Y OTTER/LIFEPROOF FOR APPLE 90/015 45/015 888-533-0735884U OTTERBOX 60/001 45/001 970-493-8446485U OTTERBOX 30/001 30/001 888-533-0735406Y OTTERBOX - 10002972 60/001 45/001 970-493-8446J049 OVERLAND - V3 BY EXCEPTION ONLY BY EXCEPTION ONLYJ016 OVERLAND STORAGE 30/010 REFER DIRECT471Y OZOBOT 90/015 45/015 949-777-5576Q006 P&F USA 30/015 30/015 386-566-1931QD94 PACIFIC LIVING NO RETURNS REFER DIRECT 866-410-0408Q486 PANAMAX 30/015 30/015 707-766-2325Q487 PANAMAX-AV RESTRICTED NO RETURNS 30/015 707-766-2325U516 PANASAS NO RETURNS REFER DIRECT 888-726-2727J070 PANASAS INC BY EXCEPTION ONLY BY EXCEPTION ONLY 408-215-6786Q482 PANASONIC NO RETURNS REFER DIRECT 815-341-4639QB56 PANASONIC - HEADPHONES 30/015 30/015 800-211-72628317 PANASONIC ACCESSORIES 60/015 REFER DIRECT 800-527-8675Y166 PANASONIC ADVIDIA NO RETURNS REFER DIRECT 800-528-6747 OPT 2U299 PANASONIC ARBITRATORS 30/005 REFER DIRECT 800-527-8675Q901 PANASONIC BATTERY NO RETURNS REFER DIRECT 201-392-4085Q902 PANASONIC BATTERY NO RETURNS REFER DIRECT 800-211-7262265U PANASONIC BROADCAST NO RETURNS REFER DIRECT 800-527-8675Y020 PANASONIC CTO NO RETURNS REFER DIRECT 800-527-86759498 PANASONIC FLAT PANEL DISPLAYS 30/005 REFER DIRECT 800-527-8675124U PANASONIC HANDHELD NO RETURNS REFER DIRECT 800-527-86752860 PANASONIC PANABOARDS 30/005 REFER DIRECT 800-726-2797264U PANASONIC PHYSICAL SECURITY NO RETURNS REFER DIRECT 800-527-8675475U PANASONIC POS NO RETURNS REFER DIRECT 800-527-86756028 PANASONIC PROJECTORS 30/005 REFER DIRECT 855-772-8324 OPT 3288U PANASONIC PROJECTORS - PRO AV 30/005 REFER DIRECT 855-772-8324 OPT 32861 PANASONIC SCANNERS 30/005 REFER DIRECT 800-527-8675QE06 PANASONIC TELECOM 30/015 30/015 855-277-48000160 PANASONIC TOUGH BOOKS NO RETURNS REFER DIRECT 800-527-8675776Y PANASONIC TOUGHBOOK BUNDLES 30/005 REFER DIRECT 800-527-86750157 PANASONIC WARRANTY NO RETURNS REFER DIRECT 800-527-8675Q476 PANASONIC-CAMERAS NO RETURNS REFER DIRECT 800-405-0652Q479 PANASONIC-MEDIA NO RETURNS REFER DIRECT 214-232-5087Q484 PANASONIC-PERSONAL CARE 30/015 30/015 815-341-4639Q483 PANASONIC-SMALL APPLIANCES 30/015 30/015 815-341-4639075Y PANDUIT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-777-3300899Y PANORAMA ANTENNAS 30/015 REFER DIRECT 800-990-9025873Y PANZERGLASS, INC. NO RETURNS REFER DIRECT0194 PARA SYSTEMS DBA MINUTEMAN UPS 90/015 REFER DIRECT 800-238-7272QE96 PARROT NO RETURNS REFER DIRECTQE97 PARROT NO RETURNS REFER DIRECTY095 PATHWAY INNOVATIONS (HOVERCAM) 90/015 45/010 858-750-3499619U PATHWAY INNOVATIONS AND TECHNOLOGIE 90/015 45/015 203-775-6464QG75 PCT BRANDS 90/015 45/015 248-429-5276539Y PEAK DESIGN 90/015 45/015 510-329-8261952U PEARSON EDUCATION NO RETURNS REFER DIRECT436Y PEERLESS ET 90/015 45/015 800-865-21128426 PEERLESS INDUSTRIES 90/015 45/015 800-865-2112599Y PELCO INC NO RETURNS REFER DIRECTQ497 PELICAN FLASHLIGHTS NO RETURNS REFER DIRECT 310-326-4700Q496 PELICAN PRODUCTS NO RETURNS REFER DIRECT 310-326-4700Q498 PELICAN PRODUCTS- CASES NO RETURNS REFER DIRECT 310-326-4700248Y PENGUIN COMPUTING NO RETURNS REFER DIRECT 888-736-48460467 PENPOWER 90/015 45/015 520-897-6613Q500 PENTAX - RICOH IMAGING NO RETURNS REFER DIRECT 303-728-02673947 PERLE SYSTEMS NO RETURNS REFER DIRECT 800-467-3753J060 PERNIX DATA BY EXCEPTION ONLY BY EXCEPTION ONLY 408-724-8413

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Ingram Micro Confidential 05/08/2023 Page 30

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension643U PGI - PREMIERE GLOBAL SERVICES NO RETURNS REFER DIRECT 800-456-8000QG70 PHAZ MUSIC 90/015 45/015 408-429-9212Q008 PHILIPS NO RETURNS 30/015 386-566-1931QG05 PHILIPS - LIGHTING 30/015 45/015 678-296-5083626U PHILIPS - MONITORS 90/015 45/015 510-770-9988Y330 PHILIPS DIGITAL SIGNAGE NO RETURNS REFER DIRECT 510-770-9988QG60 PHILIPS PROJECTORS - XS COMMERCE NO RETURNS 15/015 442-244-0516Q710 PHILIPS SPEECH 30/015 30/015 877-877-3242Q711 PHILIPS SPEECH PROCESSING 30/015 30/015 877-877-3242852Y PHOENIX AUDIO TECHNOLOGIES 90/015 45/015 818-937-4774QG37 PICASSOTILES 90/015 45/015 949-777-5576Y277 PICO INTERACTIVE 90/015 45/015 415-774-6265QC02 PIONEER 30/015 30/015 480-422-5516QC04 PIONEER - EW2 NO RETURNS REFER DIRECT 480-422-5516QG77 PIONEER - RETAIL 30/015 30/015 480-422-5516Q671 PIONEER PRO NO RETURNS REFER DIRECT 310-952-2000Q670 PIONEER PRO NO RETURNS REFER DIRECT 310-952-2000Y215 PIQ USA INC. 90/015 45/015J063 PIVOT3 STORAGE BY EXCEPTION ONLY BY EXCEPTION ONLY 512-807-2687828U PLANAR DIGITAL SIGNAGE 30/015 REFER DIRECT 866-752-62718067 PLANAR SYSTEMS, INC. 30/015 REFER DIRECT 866-752-6271835U PLANAR TOUCH SCREENS 30/015 REFER DIRECT 866-752-6271736Y PLANET CELLULAR NO RETURNS REFER DIRECT 626-991-85306001 PLANTRONICS INC 90/015 45/015 800-544-4660 2498U PLANTRONICS MOBILE 90/015 45/015 800-544-4660779Y PLASMART 90/015 45/015 949-777-5576234Y PLENOM 90/015 45/015 713-358-8010Y133 PLENOM AMERICAS 90/015 45/015 561-953-1866435Y PLUGABLE TECHNOLOGIES 90/015 45/015 406-640-3085445Y PLUGABLE TECHNOLOGIES DS NO RETURNS REFER DIRECT 425-260-69360654 PLUSTEK 90/015 45/015 714-670-77133074 PNY MEMORY 90/015 45/015 800-234-45971804 PNY QUADRO 90/015 45/015 800-230-01302044 PNY VIDEO GRAPHICS 90/015 45/015 800-234-4597304Y POIN2 LAB 60/010 45/015 714-382-3160422Y POIN2 LAB 90/015 45/015743Y POLAR PRO FILTERS INC NO RETURNS REFER DIRECT 949-220-9395QF87 POLK NO RETURNS REFER DIRECT 410-764-5495QG98 POLK AUDIO NO RETURNS REFER DIRECT 480-422-5516571U POLYCOM - IMSOURCING DS NO RETURNS REFER DIRECT 800-485-6200670Y POLYCOM - MICROSOFT VOICE 30/010 BY EXCEPTION ONLY 888-248-4143669Y POLYCOM - REALPRESENCE PLATFORM 30/010 BY EXCEPTION ONLY545Y POLYCOM - SERVICE BY EXCEPTION ONLY BY EXCEPTION ONLY 888-248-4143546Y POLYCOM - VIDEO 30/010 BY EXCEPTION ONLY 888-248-4143544Y POLYCOM - VOICE 30/010 BY EXCEPTION ONLY 888-248-4143547Y POLYCOM - VOIP 30/010 BY EXCEPTION ONLY 888-248-4143Y097 POLYCOM ACCESSORIES 30/010 REFER DIRECT 888-248-4143373Y PORTSMITH NO RETURNS REFER DIRECT 208-888-5813M423 POSDATA NO RETURNS REFER DIRECTM547 POS-X NO RETURNS REFER DIRECT 360-302-2222M548 POS-X LICENSES NO RETURNS REFER DIRECT 360-302-2222QG08 POWERMAX NO RETURNS REFER DIRECT 909-945-2111 1U848 PREMIER MOUNTS 90/015 REFER DIRECT 800-368-9700U560 PREMIERTEK 90/015 45/015 626-964-21760437 PRIMERA TECHNOLOGY (PRINTERS) 30/015 REFER DIRECT 763-475-6669M294 PRINTRONIX/TALLYGENICOM MEDIA 30/010 REFER DIRECT 714-368-2686M173 PRINTRONIX/TALLYGENICOM SUPPLIES 60/010 30/010 714-368-2686J009 PROMARK PROFESSIONAL SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-634-0255J001 PROMARK TECHNOLOGY NO RETURNS REFER DIRECTU460 PROMETHEAN NO RETURNS REFER DIRECT 888-652-2848067Y PROMISE - WARRANTY BY EXCEPTION ONLY BY EXCEPTION ONLY7461 PROMISE TECHNOLOGY 90/015 45/015 408-228-1400 4310Y PROOFPOINT - HARDWARE NO RETURNS REFER DIRECT309Y PROOFPOINT - INFO GOVERNANCE BY EXCEPTION ONLY BY EXCEPTION ONLY308Y PROOFPOINT - SECURITY BY EXCEPTION ONLY BY EXCEPTION ONLY536Y PROOFPOINT ESSENTALS ANNUAL BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710537Y PROOFPOINT ESSENTIALS MONTHLY BY EXCEPTION ONLY BY EXCEPTION ONLY 864-509-1710317Y PROOFPOINT MAINT/SUP/WARRANTY BY EXCEPTION ONLY BY EXCEPTION ONLY751Y PROOFPOINT RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY910U PROSTORAGE LLC 90/015 45/015 408-429-9212367Y PTC NO RETURNS REFER DIRECT 781-370-5172Y114 PULSE - BROCADE BY EXCEPTION ONLY BY EXCEPTION ONLY 408-372-9600

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Ingram Micro Confidential 05/08/2023 Page 31

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension252Y PULSE SECURE 30/015 REFER DIRECT 408-372-9600354Y PULSE SECURE - LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 408-372-9600371Y PULSE SECURE - PAR NO RETURNS REFER DIRECT 408-372-9600370Y PULSE SECURE - PROSERVICES NO RETURNS REFER DIRECT 408-372-9600369Y PULSE SECURE - RENEWALS NO RETURNS REFER DIRECT 408-372-9600355Y PULSE SECURE - SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 408-372-9600Y044 PUREGEAR 90/015 45/015 503-329-9731Y152 PURO SOUND LABS LLC 90/015 45/015 712-898-7180QA06 PYLE - PRO SOUND 60/015 45/015 718-535-1800Q723 PYLE AUDIO 30/015 30/015 715-535-1812Q725 PYLE AUDIO - HOME A/V 50/015 45/015 715-535-1812Q724 PYLE-CAR AUDIO/VIDEO 50/015 45/015 800-327-2230845U PYRAMID TIME SYSTEMS NO RETURNS REFER DIRECT 949-388-8162QG29 QFX 30/015 30/015 480-422-5516752Y QIRX USA NO RETURNS REFER DIRECT 646-518-9112361U QNAP 30/010 30/010 909-595-2819606U QNAP WARRANTIES NO RETURNS REFER DIRECT 909-595-28198030 Q-SEE 90/015 45/015 714-998-3440 492U752 Q-SEE DS NO RETURNS REFER DIRECT 714-714-3440Y242 QUAD 90/015 45/0158510 QUANTUM - DLT 60/005 BY EXCEPTION ONLY 800-284-5101J050 QUANTUM - DOT HILL BY EXCEPTION ONLY BY EXCEPTION ONLYU033 QUANTUM - RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-284-51016995 QUANTUM ACCS (SSG) 60/005 BY EXCEPTION ONLY 800-284-51013101 QUANTUM AUTOLOADERS (SSG) 30/004 30/005 800-284-5101 16164 QUANTUM MEDIA AND TAPES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-284-51013898 QUANTUM P-SERIES (SSG) 60/005 BY EXCEPTION ONLY 800-284-5101Y167 QUANTUM -QXS BY EXCEPTION ONLY BY EXCEPTION ONLY5609 QUANTUM SERVICES (SSG) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-284-5101U315 QUANTUM SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-284-5101J068 QUEST SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-541-2593341U QUOSAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780Q473 QVS 60/015 45/015 800-622-9606 22Y370 RAIN DESIGN 90/015 45/0151743 RAIN DESIGN NO RETURNS REFER DIRECT 800-797-7321749Y RANTNETWORK 90/015 45/015 732-718-3467Y372 RAPHA 90/015 45/015071U RARITAN - DC TRACK BY EXCEPTION ONLY BY EXCEPTION ONLY 800-724-8090U024 RARITAN - POWER 30/015 30/015 800-724-80906530 RARITAN COMPUTER 30/015 30/010 800-724-8090U504 RARITAN POWER IQ 30/015 30/010 800-724-8090QD20 RAZER 30/015 30/015 760-579-0180QD21 RAZER - GAMING 30/015 45/015 760-579-0180Y264 REACH ROBOTICS, INC 90/015 45/015QG32 REACHSIGHT INC 30/015 30/015807U RED HAT - MULTI YEAR BY EXCEPTION ONLY BY EXCEPTION ONLY9287 RED HAT (LICENSE) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76409U505 RED HAT ALLIANCE TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76409Y286 RED HAT CCSP NO RETURNS REFER DIRECT 919-754-4552U760 RED HAT RHX BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764090765 RED HAT SOFTWARE NO RETURNS REFER DIRECT 800-456-8000 76409508U RED HAT-JBOSS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76409509U RED HAT-RHEV BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76409Y117 RED POCKET INC. 90/015 45/015 949-933-3319U779 REDBEAM NO RETURNS REFER DIRECT 877-373-0390568U REFLEXION NETWORKS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780927Y REJUVLIFE NO RETURNS REFER DIRECT 949-654-0850810U RELAMPIT NO RETURNS REFER DIRECT842U RELIABRAND 30/015 30/015 949-777-5576J045 RES - PREPAID MAINTENANCE BY EXCEPTION ONLY BY EXCEPTION ONLYJ044 RES - RSP SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLYJ043 RES PROFESSIONAL SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLYJ042 RES RENEWALS BY EXCEPTION ONLY BY EXCEPTION ONLYJ041 RES SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY166U RETROSPECT - LICENSING NO RETURNS REFER DIRECT 800-456-8000 76430528Y REVAMP 90/015 45/015 312-546-6679096U REVO 90/015 45/015 469-464-2810U857 REVO AMERICA NO RETURNS REFER DIRECT 469-464-2810006U REVOLABS 90/015 30/015 800-326-1088889U RICOH - A3 SUPPLIES 90/015 45/015 800-742-6438Q499 RICOH IMAGING NO RETURNS REFER DIRECT 303-728-02670932 RICOH LASER (PRINTERS) 90/015 45/015 800-742-6438

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Ingram Micro Confidential 05/08/2023 Page 32

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension2348 RICOH PROJECTORS NO RETURNS REFER DIRECT 800-742-6438U237 RICOH SUPPLIES 90/015 45/015 800-742-6438797Y RILEE AND LO 90/015 45/015 949-228-8774111U RIM PLAYBOOK ACCESSORY NO RETURNS REFER DIRECT 877-644-8405Y340 RIOTORO INC 90/015 45/015 888-270-7090409U RITTAL 90/015 45/015 949-388-8162050U RIVERBED NO RETURNS REFER DIRECT 415-247-8800115U RIVERBED - EXPENSES/SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 415-247-8800136Y RIVERMEADOW SOFTWARE NO RETURNS REFER DIRECT 781-405-6781Q022 RMIL DBL BRANDED NO RETURNS REFER DIRECT 480-596-8636555U ROAD MICE NO RETURNS REFER DIRECT 925-469-0200489Y ROBERT BOSCH TOOL - DREMEL 90/015 30/015999Y ROBOTIS INC 90/015 45/015 949-377-0377QF63 ROCCAT INC NO RETURNS 5/005 562-805-6031QF64 ROCCAT INC NO RETURNS 5/005 562-805-6031QG78 ROCCAT INC. 90/015 45/015 562-818-21171750 ROCSTOR 90/015 45/015 310-914-4100U548 ROCSTORAGE - DS NO RETURNS REFER DIRECT 818-449-2000Y235 RODE 90/015 45/015 562-364-7400J010 ROLAND NO RETURNS REFER DIRECT 949-727-2100QH03 ROLI 60/015 30/015QH10 ROLI - APPLE NO RETURNS REFER DIRECT482U ROSEWILL NO RETURNS REFER DIRECT 800-575-9885177Y ROYAL SOVEREIGN INTERNATIONAL 90/015 45/015 800-397-1025U995 RSA - ASOC ECAT MNT NO RETURNS REFER DIRECT 800-456-8000 76058U966 RSA - ASOC ECAT SW BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058U734 RSA - ASOC SEC HW / SW BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058095U RSA - ASOC SEC ISILON BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058U735 RSA - ASOC SEC MNT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058912U RSA - CUSTOM SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 716-633-3600 76058273Y RSA - GRC ARCHER MNT BY EXCEPTION ONLY BY EXCEPTION ONLY112Y RSA - GRC ARCHER SW NO RETURNS REFER DIRECT 800-456-80008337 RSA - IAM SECURID HW/SW BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760588327 RSA - IAM SECURID MNT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 760588338 RSA - IAM VIA NO RETURNS REFER DIRECT 800-456-8000 760588362 RSA - IAM VIA MNT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058614U RSA - SERVICES / EDUCATION BY EXCEPTION ONLY BY EXCEPTION ONLY1696 RSA - VIRTUAL KEY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76058J057 RUBRIK NO RETURNS REFER DIRECT 650-492-7648QE42 SABRENT 30/015 30/015 323-266-0911QE41 SABRENT - PERSONAL & PORTABLE 30/015 30/015 323-266-0911113Y SAKAR KIDS 30/015 15/015 949-777-5576504Y SALAMANDER DESIGNS NO RETURNS REFER DIRECT 860-761-9504470U SALESFORCE.COM NO RETURNS REFER DIRECT 800-456-8000 76780931Y SAM LABS 90/015 45/015 512-770-7670Y155 SAMSON ELECTRONICS 90/015 45/015 818-849-7065QD67 SAMSUNG - AV ACCESSORIES 30/015 30/015 800-726-7864QG83 SAMSUNG - CONSUMER DISPLAY 60/015 30/002 201-229-4097QG86 SAMSUNG - CONSUMER PC 60/015 30/002 800-726-7864QF57 SAMSUNG - CONSUMER TABLETS 60/015 45/015Q012 SAMSUNG - CONSUMER TV NO RETURNS REFER DIRECT 800-726-7864QG59 SAMSUNG - CPO PHONES NO RETURNS REFER DIRECT 928-577-2005Q759 SAMSUNG - DI ACCESSORIES NO RETURNS 45/010 800-726-7864Y226 SAMSUNG - IMS CPO 90/015 45/015 800-485-6200497Y SAMSUNG - IMSOURCING 45/010 30/015 800-485-6200754Y SAMSUNG - KNOX SOLUTIONS BY EXCEPTION ONLY BY EXCEPTION ONLYQG63 SAMSUNG - MOBILE ACCESSORIES NO RETURNS REFER DIRECT 800-726-7864Q009 SAMSUNG - SD MEMORY 60/015 45/015 201-229-4097QG64 SAMSUNG - SMART THINGS 60/015 45/005 201-229-4097Q010 SAMSUNG - SSD MEMORY 30/015 30/015 800-726-7864QF99 SAMSUNG - TABLET ACCESSORIES 15/015 REFER DIRECT 201-229-4097QD02 SAMSUNG - WARRANTIES BY EXCEPTION ONLY BY EXCEPTION ONLY 866-726-4249883Y SAMSUNG BUSINESS SERVICES NO RETURNS REFER DIRECTY263 SAMSUNG COATES SERVICES NO RETURNS REFER DIRECTU482 SAMSUNG COMMERCIAL HOSPITALITY LCD 30/010 REFER DIRECT 866-894-05241467 SAMSUNG COMMERCIAL INFORMATION SYS 30/010 15/005 866-894-0524U817 SAMSUNG COMMERCIAL MEMORY 30/015 30/015 201-229-5799U363 SAMSUNG COMMERCIAL NOTEBOOKS 30/015 30/015 866-894-05240967 SAMSUNG COMMERCIAL PRINTER HARDWARE NO RETURNS REFER DIRECT 866-894-0524U397 SAMSUNG COMMERCIAL PRINTER SUPPLIES NO RETURNS REFER DIRECT 866-894-05241757 SAMSUNG COMMERCIAL TABLET 30/015 30/015 866-894-0524126U SAMSUNG COMMERCIAL WARRANTY/SERVICE BY EXCEPTION ONLY BY EXCEPTION ONLY 866-894-0524

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Ingram Micro Confidential 05/08/2023 Page 33

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1763 SAMSUNG COMMERICAL LARGE FORMAT 30/010 15/005 866-SAM-4BIZ296U SAMSUNG COMMERICAL PRO AV BY EXCEPTION ONLY BY EXCEPTION ONLY 866-894-0524Y207 SAMSUNG DIRECT VIEW LED NO RETURNS REFER DIRECTX001 SAMSUNG ELECTRONICS AMERICA INC NO RETURNS REFER DIRECTQE93 SAMSUNG- HOME APPLIANCE 30/015 REFER DIRECT 800-726-7864Y175 SAMSUNG LFD-COATES NO RETURNS REFER DIRECTQG90 SAMSUNG MOBILE WARRANTIES NO RETURNS REFER DIRECTX002 SAMSUNG MONITORS NO RETURNS REFER DIRECT929Y SAMSUNG PRINT SERVICES NO RETURNS REFER DIRECT582Y SAMSUNG SOLUTION SOFTWARE NO RETURNS REFER DIRECT199Y SAMSUNG WLAN NO RETURNS REFER DIRECT 972-383-9250237Y SAMSUNG WLAN - LICENSES AND SERVICE BY EXCEPTION ONLY BY EXCEPTION ONLY 972-383-9250QD66 SAMSUNG-DAV 60/015 45/015 800-726-7864QF98 SAMSUNG-GALAXY GEAR 2 15/015 REFER DIRECTQG88 SAMSUNG-UNLOCKED MOBILE PHONES NO RETURNS REFER DIRECT 928-577-2005192Y SANDY LISA 90/015 45/015 877-644-4695Q765 SANGEAN AMERICA INC NO RETURNS REFER DIRECT 626-579-1600Q766 SANGEAN-PERSONAL & PORTABLE 35/015 35/015 626-579-1600Y361 SANGOMA NO RETURNS REFER DIRECTY107 SANS DIGITAL TECHNOLOGIES 90/015 45/015 909-378-2383J054 SANS TECHNOLOGY BY EXCEPTION ONLY BY EXCEPTION ONLYQ768 SANUS 30/015 30/015 847-885-1100U150 SAPPHIRE 60/010 REFER DIRECT 909-594-3128820U SAPPHIRE 60/010 REFER DIRECT 909-594-3128325U SCALA NO RETURNS REFER DIRECT 888-444-5867J015 SCALE COMPUTING NO RETURNS REFER DIRECT 877-722-5359181Y SCANNX - HARDWARE 90/015 45/015 925-200-7900281U SCANSAFE SERVICES, LLC/CISCO NO RETURNS REFER DIRECT 800-274-4800Y121 SCANZEN 90/015 45/015 800-626-4686Y326 SCHLAGE LOCK 90/015 45/015787Y SCHNEIDER ELECTRIC IT BOX WARRANTY NO RETURNS REFER DIRECT712Y SCHOOL ZONE 90/015 45/015 949-777-5576778Y SCOCLOUD MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 914-940-3530780Y SCOTTII INC NO RETURNS REFER DIRECT 949-387-1400912Y SCREENCONNECT NO RETURNS REFER DIRECT 919-532-0022Y295 SCREENFEED NO RETURNS REFER DIRECT 800-461-3002130Y SEAGATE - DATA RECOVERY NO RETURNS REFER DIRECT 408-658-12487707 SEAGATE - DESKTOP NO RETURNS 45/015 800-468-3472297U SEAGATE - DESKTOP SINGLE 30/010 45/015 800-468-34727709 SEAGATE - ENTERPRISE NO RETURNS 45/015 800-468-3472U124 SEAGATE - ENTERPRISE SINGLE NO RETURNS 45/015 800-468-3472863Y SEAGATE - IMS CPO 90/015 45/015 800-485-6200306U SEAGATE - IMSOURCING 45/010 45/015 800-485-6200837Y SEAGATE - IMSOURCING 90/015 45/015305U SEAGATE - IMSOURCING DS 30/010 30/015 800-485-62000511 SEAGATE - MOBILE 30/010 45/015 800-468-3472197Y SEAGATE - MOBILE SINGLE 30/010 45/015 800-468-34720685 SEAGATE - PSG SINGLE 20/010 45/010 800-468-34720614 SEAGATE - RETAIL 90/015 45/015 800-468-3472196Y SEAGATE - SAMSUNG NO RETURNS REFER DIRECT 877-347-2444Y293 SEAGATE - SSD NO RETURNS 45/015 800-468-3472Y294 SEAGATE - SSD NO RETURNS REFER DIRECTY292 SEAGATE - SSD SINGLE NO RETURNS 45/015 800-468-3472269Y SEAGATE CSS 15/015 15/015 408-658-1832270Y SEAGATE LACIE 30/010 45/015 800-468-3472265Y SECURE CHANNELS INC DIRECT SHIP 90/015 45/015 408-429-9212671Y SECURITY INNOVATION, INC. NO RETURNS REFER DIRECT 978-502-0126Y368 SECURITY SOLUTIONS USA 90/015 45/015 800-253-5625Y172 SEEDLING USA INC 90/015 45/015 404-713-07740339 SEH TECHNOLOGY 90/015 45/015 610-933-2088QG92 SEIKI 45/015 45/015 909-860-0800QE12 SEIKI - VIDEO - EW2 90/015 45/015 480-422-5516QE11 SEIKI DIGITAL INC 10/010 10/010 480-422-5516412Y SEIKI LLC NO RETURNS REFER DIRECT 408-429-9212QE10 SEIKI LLC - EW2 90/015 30/015 480-422-5516617U SEIKO INSTRUMENTS HW 45/015 45/015 813-920-39353295 SEIKO INSTRUMENTS LABELS NO RETURNS REFER DIRECT 813-920-3935213Y SENECA DATA NO RETURNS REFER DIRECT 800-227-3432QE78 SENNHEISER 30/015 30/015QE79 SENNHEISER 45/015 45/015Y153 SENSIBLE OBJECT 90/015 45/015 415-299-8835Y332 SENTINELONE NO RETURNS REFER DIRECT 855-868-3733

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Ingram Micro Confidential 05/08/2023 Page 34

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionQC06 SHARP NO RETURNS REFER DIRECT 480-422-5516QC07 SHARP NO RETURNS 45/015 480-422-55167626 SHARP ELECT - LARGE FORMAT DISPLAYS NO RETURNS REFER DIRECT 877-776-23816216 SHARP PROSUMER NO RETURNS REFER DIRECT 877-776-2381539U SHARP WARRANTIES NO RETURNS REFER DIRECT 877-776-2381179U SHERWEB INC BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780365Y SHURE INC. 30/015 REFER DIRECT 800-257-4873963U SHUTTLE COMPUTER 90/015 45/015 626-820-9000900Y SHUTTLE- PRO AV 90/015 45/015 626-854-5344Y061 SIERRA WIRELESS NO RETURNS REFER DIRECT 877-687-7795Y078 SIERRA WIRELESS ACCESSORIES NO RETURNS REFER DIRECT 877-687-7795Y077 SIERRA WIRELESS SUPPORT NO RETURNS REFER DIRECT 877-687-7795Y283 SIGNAGE VALET NO RETURNS REFER DIRECT 855-770-4688662U SIGNAGELIVE NO RETURNS REFER DIRECT 877-451-47792489 SIIG INC 90/015 45/015291U SIIG-PROAV 90/015 45/015 510-657-8686151Y SILEX TECHNOLOGY 90/015 45/015 801-748-1199Y248 SILHOUETTE AMERICA 60/015 45/015 385-352-2119277Y SILVER PEAK - M&S BY EXCEPTION ONLY BY EXCEPTION ONLY 408-935-1800279Y SILVER PEAK - PRIMARY BY EXCEPTION ONLY BY EXCEPTION ONLY 408-935-1800278Y SILVER PEAK - UNITY EC BY EXCEPTION ONLY BY EXCEPTION ONLY 408-935-1800Q799 SIMA PRODUCTS CORP 30/015 30/015 949-855-6271Q800 SIMA-PHOTO VIDEO 45/015 45/015 949-855-6271Q638 SIRIUS XM SATELLITE RADIO NO RETURNS REFER DIRECT 202-380-4000550Y SKB PRODUCTS - STEPHEN GOULD NO RETURNS REFER DIRECT 909-419-8002549Y SKB PRODUCTS - STEPHEN GOULD 90/015 45/015 909-703-8002U091 SKINIT NO RETURNS REFER DIRECT 858-433-2580Y123 SKOOGMUSIC 90/015 45/015 796-673-3109QC75 SKULLCANDY 90/015 45/015 435-940-1545QC76 SKULLCANDY - HEADPHONES 30/010 REFER DIRECT 704-649-0616QE87 SKULLCANDY GAMING 30/015 30/015814U SKYKICK BY EXCEPTION ONLY BY EXCEPTION ONLY 888-503-3367753Y SKYKICK - SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 800-705-7057852U SKYTEX TECHNOLOGY NO RETURNS REFER DIRECTY334 SKYWORTH 90/015 45/015 626-331-9666157Y SMART BY EXCEPTION ONLY BY EXCEPTION ONLY673Y SMART EDUCATION BY EXCEPTION ONLY BY EXCEPTION ONLYY281 SMART EDUCATION SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLYY282 SMART ENTERPRISE SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLYY185 SMART IT USA LLC 90/015 45/015 818-301-8484538Y SMARTAVI NO RETURNS REFER DIRECT 818-503-6200759Y SMARTAVI 90/015 45/015 818-503-6200Y113 SMARTHALO (CYCLABS SOLUTIONS) 90/015 45/015 514-942-13971706 SMK (GYRATION/MOVEA) 90/015 45/015 805-987-6662U141 SMK-LINK 90/015 45/015 805-987-6662Y291 SMOOTHTALKER 90/015 45/015 905-726-34443549 SOCKET MOBILE 30/010 30/010 510-933-3000M184 SOCKET MOBILE 60/015 45/015 510-933-3000M312 SOCKET MOBILE - ACCESSORIES 60/015 30/015 510-933-3000M199 SOCKET MOBILE - WARRANTY & SERVICES NO RETURNS REFER DIRECT 510-933-3000413Y SOFTCOM NO RETURNS REFER DIRECT 800-805-8057977U SOFTLAYER NO RETURNS REFER DIRECT 866-398-7638Y001 SOFTLAYER - FEDERAL BY EXCEPTION ONLY BY EXCEPTION ONLY 866-398-7638710Y SOFTLAYER 1 BY EXCEPTION ONLY BY EXCEPTION ONLY 866-398-7638709Y SOFTLAYER 2 BY EXCEPTION ONLY BY EXCEPTION ONLY 866-398-7638574U SOLARFLARE COMMUNICATION 30/010 REFER DIRECT 949-581-6830012U SOLARWINDS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76780767Y SOLID PRO - ENERGEN 90/015 45/015 626-581-2200771Y SONASOFT NO RETURNS REFER DIRECT2306 SONICWALL - HARDWARE 90/015 45/015 408-752-7819U724 SONICWALL - NSA HARDWARE 45/015 45/015 408-752-7819U725 SONICWALL - NSA LICENSING NO RETURNS REFER DIRECT 408-752-7819795Y SONICWALL - SECAAS NO RETURNS REFER DIRECT 408-752-78196225 SONICWALL - SOFTWARE NO RETURNS REFER DIRECT 408-752-78196907 SONICWALL NFR AND HA PRODUCTS NO RETURNS REFER DIRECT 408-752-7819Y038 SONICWALL SWARM NO RETURNS 45/015 408-752-78193811 SONNET TECHNOLOGIES 90/015 45/015 949-587-3526794Y SONOS - APPLE 90/015 45/015Y115 SONOS-EP 90/015 45/015Q822 SONY NO RETURNS REFER DIRECT 480-480-5541QB50 SONY ELECTRONICS NO RETURNS REFER DIRECT 888-222-1663132U SONY MOBILE - NO RETURNS NO RETURNS REFER DIRECT 866-766-9374

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Ingram Micro Confidential 05/08/2023 Page 35

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension641Y SOPHOS - MSP CONNECT NO RETURNS REFER DIRECT 781-494-5800259Y SOPHOS INC MSP NO RETURNS REFER DIRECT782U SOPHOS MAINT SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612781U SOPHOS MM ENT NON UTM BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612780U SOPHOS MM ENT UTM BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612770U SOPHOS MSP NO RETURNS REFER DIRECT 888-767-4679785U SOPHOS PRO SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612779U SOPHOS SMB NON UTM BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612778U SOPHOS SMB UTM BY EXCEPTION ONLY BY EXCEPTION ONLY 949-466-2612Y250 SOUNDBOKS INC 90/015 45/015 626-678-4531900U SOURCEFIRE NO RETURNS REFER DIRECTU139 SPARKLE POWER 90/015 45/015 626-839-7180256Y SPECK 45/015 45/015 650-681-8955465Y SPIN MASTER 30/015 30/015 949-777-5576Y168 SPIRE INC 90/015 45/015 508-360-3415281Y SPRACHT 90/015 45/015 408-429-92128000 SPRINT SPECTRUM L.P. NO RETURNS REFER DIRECT 888-788-4727M544 SQUARE RETAIL 90/015 45/015M393 SQUARE, INC. NO RETURNS REFER DIRECT 415-375-3176M349 STAR I 30/015 45/015 800-782-7636M320 STAR MICRONICS 90/015 30/015 800-782-7636M487 STAR MICRONICS NC_NR NO RETURNS REFER DIRECTM321 STAR MICRONICS SPARES NO RETURNS REFER DIRECT 800-782-7636M322 STAR MICRONICS-SVC NO RETURNS REFER DIRECT 800-782-7636789U STARTECH.COM 90/015 45/015 800-265-1844Q915 STEELSERIES NO RETURNS REFER DIRECT 480-988-7431Q916 STEELSERIES 30/015 45/015 480-988-7431Q846 STEREN ELECTRONICS INTERNATIONAL NO RETURNS REFER DIRECT 800-266-3333Q847 STEREN-CUSTOM INSTALL NO RETURNS REFER DIRECT 800-266-3333364Y STM GOODS 90/005 30/005 858-391-0063655Y STONEWARE BY EXCEPTION ONLY BY EXCEPTION ONLY144Y STORIX NO RETURNS REFER DIRECT 619-543-0200729Y STORMBOARD DIRECT SHIP NO RETURNS REFER DIRECT 855-786-7655448Y STRATO SCALE NO RETURNS REFER DIRECT 508-817-7740Y070 STUDIO PROPER PTY 90/015 45/015 303-596-8439979Y SUMANTEC BP SUPPORT/MAINTENANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128857U SUMMER INFANT 90/015 45/015 949-777-5576QG28 SUN BRITE 30/015 30/015 480-422-5516531Y SUNCRAFT SOLUTIONS NO RETURNS REFER DIRECT 909-868-6688Y059 SUNVALLEYTEK INTERNATIONAL 90/015 45/015 714-292-6396J078 SUPER MICRO - NUTANIX NO RETURNS REFER DIRECT7258 SUPERMICRO - COMPONENTS 30/015 30/015 408-503-8000076Y SUPERMICRO - CTO NO RETURNS REFER DIRECT 408-503-80000201 SUPERMICRO - MOTHERBOARDS 30/015 30/015 408-503-8000596U SUPPLIES NETWORK - BROTHER 90/015 45/015 800-419-8990 66199154U SUPPLIES NETWORK LICENSE 90/015 45/015 800-419-8990 66199648U SUPPLIES NETWORK - MSE NO RETURNS REFER DIRECT173U SUPPLIES NETWORK SUPPLIES 90/015 45/015 800-419-8990 66199439U SUPPLIES NETWORK-CLOVER 90/015 15/015 800-419-8990 66199438U SUPPLIES NETWORK-HP 90/015 45/015 800-419-8990 66199440U SUPPLIES NETWORK-INFOPRINT 90/015 45/015 800-419-8990 66199441U SUPPLIES NETWORK-LEXMARK 90/015 45/015 800-419-8990 66199442U SUPPLIES NETWORK-OKI 90/015 45/015 800-419-8990 66199443U SUPPLIES NETWORK-XEROX 90/015 45/015 800-419-8990 66199847U SUREPAYROLL NO RETURNS REFER DIRECT 800-705-7057QD77 SVP-IMCE SERVICES NO RETURNS REFER DIRECT137Y SWAIVE 90/015 45/015267U SWANN 45/015 45/015 562-777-2551680Y SWANN DIRECTSHIP NO RETURNS REFER DIRECT 562-946-6308612U SWANN PROFESSIONAL NO RETURNS 45/015 562-777-2551U458 SYBA NO RETURNS REFER DIRECT 909-548-7738Y369 SYBA MULTIMEDIA INC 90/015 45/015 909-548-77383521 SYMANTEC 90/015 45/0101639 SYMANTEC - ACADEMIC 90/010 45/0106302 SYMANTEC - APPLIANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-441-72344752 SYMANTEC - OEM 90/010 45/010 800-456-8000 671816618 SYMANTEC - SPECIAL BUNDLES 90/010 45/010566U SYMANTEC - VERISIGN LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY941Y SYMANTEC ATP CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128961Y SYMANTEC ATP CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128951Y SYMANTEC ATP GOVACAD NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128971Y SYMANTEC ATP GOVACAD RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128

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Ingram Micro Confidential 05/08/2023 Page 36

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1559 SYMANTEC AUTHORIZED EXPRESS ACAD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 677401561 SYMANTEC AUTHORIZED EXPRESS CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 677401562 SYMANTEC AUTHORIZED REWARDS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 67740982Y SYMANTEC- BLUECOAT- 43 BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128976Y SYMANTEC BP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128978Y SYMANTEC BP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128039U SYMANTEC CLOUD SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY957Y SYMANTEC CORP RENEWAL SAAS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128956Y SYMANTEC CORP SAAS BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128943Y SYMANTEC DLP CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128963Y SYMANTEC DLP CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128953Y SYMANTEC DLP GOVACAD NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128973Y SYMANTEC DLP GOVACAD RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-31286543 SYMANTEC END POINT MGMT REWARDS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 67181940Y SYMANTEC ENDPOINT CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128960Y SYMANTEC ENDPOINT CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128950Y SYMANTEC ENDPOINT GOVACAD NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128970Y SYMANTEC ENDPOINT GOVACAD RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-31287016 SYMANTEC ENTERPRISE CONSULTING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 761259340 SYMANTEC ENTERPRISE TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 405-357-12281250 SYMANTEC EXPRESS LICENSING (CORP) BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 671811249 SYMANTEC EXPRESS LICENSING- ACAD BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 671811223 SYMANTEC EXPRESS LICENSING- GOVT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 67181U738 SYMANTEC- EXSP LICENISNG PROGRAM BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 671819598 SYMANTEC- GSA LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 67181946Y SYMANTEC HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128968Y SYMANTEC HARDWARE LICENSE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128966Y SYMANTEC HARDWARE RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-31283802 SYMANTEC- INSTALLMENT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 671816278 SYMANTEC MEDIA 27/010 27/010 800-456-8000 67181965Y SYMANTEC MGMT CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128955Y SYMANTEC MGMT GOVACAD NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128975Y SYMANTEC MGMT GOVACAD RNWL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128944Y SYMANTEC MSS CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128964Y SYMANTEC MSS CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128954Y SYMANTEC MSS GOVACAD NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128974Y SYMANTEC MSS GOVACAD RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128U648 SYMANTEC PGP REWARDS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-6783 764801251 SYMANTEC REWARDS LICENSING PROGRAM BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 67181969Y SYMANTEC SECURITY ANALS CORP RENWL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128949Y SYMANTEC SECURITY ANALYTICS CORP BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128959Y SYMANTEC SECURITY ANALYTICS GOVACAD BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128980Y SYMANTEC- SMB BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128U646 SYMANTEC SPECIAL PROGRAMS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-6783 76480981Y SYMANTEC SUPPORT/MAINTENANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128945Y SYMANTEC SYMANTEC MGMT CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-31287972 SYMANTEC TRAINING/TECH SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76125972Y SYMANTEC VIP ACAD/GOV RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128942Y SYMANTEC VIP PKI CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128962Y SYMANTEC VIP PKI CORP RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128952Y SYMANTEC VIP PKI GOVACAD BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128977Y SYMANTEC WEB SECUR GOVACAD RNWL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128947Y SYMANTEC WEB SECURITY CORP NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128967Y SYMANTEC WEB SECURITY CORP RNWL BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128958Y SYMANTEC WEB SECURITY GOVACAD BY EXCEPTION ONLY BY EXCEPTION ONLY 714-382-3128163Y SYMANTEC-SEP. CLOUD. ML BY EXCEPTION ONLY BY EXCEPTION ONLYM274 SYMBOL IMC - QS WAP 30/015 BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICEM120 SYMBOL WI - 1D NO RETURNS BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICEM089 SYMBOL WI - 1E NO RETURNS BY EXCEPTION ONLY CONTACT IM CUSTOMER SERVICE989Y SYNCPLICITY NO RETURNS REFER DIRECT363U SYNOLOGY 90/015 REFER DIRECT 425-818-1587020Y T1 VISIONS 90/015 45/015226Y TABLET EXPRESS 90/015 45/015 949-777-55768989 TANDBERG DATA - LTO 30/010 REFER DIRECT 303-417-77926228 TANDBERG DATA CORP 30/010 REFER DIRECT 303-417-7792260U TANGENT NO RETURNS REFER DIRECTY181 TANGRAM FACTORY INC,. 90/015 45/015Y047 TAOGLAS USA NO RETURNS REFER DIRECT 858-450-08883614 TARGUS 90/015 45/015 714-765-5555 270540Y TCPOS NO RETURNS REFER DIRECT 714-382-2323932U TECH21 - NO RETURNS NO RETURNS REFER DIRECT 512-913-0092078Y TECHLINK INTERNATIONAL NO RETURNS REFER DIRECT 920-246-1880

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Ingram Micro Confidential 05/08/2023 Page 37

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension768Y TECHLOGIX NETWORX NO RETURNS REFER DIRECT 608-225-8012073Y TECHNO SOURCE 90/015 45/015 949-777-5576J018 TEGILE SYSTEMS NO RETURNS REFER DIRECT 510-791-1700M050 TEKLYNX NO RETURNS REFER DIRECT 414-837-4777052U TEK-REPUBLIC 90/015 45/015 408-429-9212111Y TEK-REPUBLIC DIRECT SHIP NO RETURNS REFER DIRECT 408-429-9212030Y TELSTAR 90/015 45/015 612-590-1186433U TENABLE 1 90/015 45/015 800-456-8000436U TENABLE 2 90/015 45/015 800-456-8000184Y TENABLE SECURITY CENTER NEW 90/015 45/015049Y TENABLE TRAINING 90/015 45/015185Y TENABLE-SECURITY CENTER RENEWAL 90/015 45/015Y008 TENDA TECHNOLOGY 90/015 45/015 626-991-9530Y127 TENNRICH AMERICA INC 90/015 45/015 786-473-8816M534 TEO TECH - CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY 425-349-1000M533 TEO TECH - CONTACT CENTER BY EXCEPTION ONLY BY EXCEPTION ONLY 425-349-1000M532 TEO TECH - UNIFIED COMMUNICATIONS BY EXCEPTION ONLY BY EXCEPTION ONLY 425-349-1000389U TERAMEDICA 90/015 45/015 414-908-7788371U THALES 90/015 45/015 949-388-8162Q322 THE CHAMBERLAIN GROUP INC 30/015 30/015 800-528-5880Y108 THE JOY FACTORY 90/015 45/015 310-780-7978Y210 THE PHOENIX GROUP NO RETURNS REFER DIRECT 951-751-0605QC64 THE WINE ENTHUSIAST, INC. 30/015 30/015 480-422-7769Y182 TIBCO SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 650-846-5701Q544 TIC AUDIO INC 30/015 30/015 626-968-0211Q543 TIC INC 30/015 30/015 626-968-0211694U TICKERCOM NO RETURNS REFER DIRECT 250-391-9773Y268 TILE 90/015 45/015 312-753-9455QB54 TIMBUK2 30/015 30/015 415-252-4303QB55 TIMBUK2 - CASES 30/015 45/015 415-252-4303J061 TINTRI BY EXCEPTION ONLY BY EXCEPTION ONLYU854 T-MOBILE NO RETURNS REFER DIRECT 800-973-8997722U TMS BY EXCEPTION ONLY BY EXCEPTION ONLY697U TOFFEE INTERNATIONAL PTY LTD 90/015 45/015 203-775-64641203 TOP & TECH NO RETURNS REFER DIRECT351U TOPAZ SYSTEMS 90/015 45/015 949-388-8162499Y TOSHIBA - IMSOURCING 45/010 30/015 800-485-6200512Y TOSHIBA - IMSOURCING DS 90/015 REFER DIRECT 800-633-3600426Y TOTAL MERCHANT SERVICES 90/015 45/015 747-888-9772861Y TOTAL MERCHANT SERVICES DIRECTSHIP NO RETURNS REFER DIRECT 747-888-9772620U TOUCHFIRE, INC. 90/015 45/015 203-775-6464U880 TOUCHSYSTEMS NO RETURNS REFER DIRECT 512-846-2424391Y TOYS 90/015 45/015 949-777-5576QE27 TP LINK 30/015 30/015 866-225-8139QE28 TP LINK 45/015 45/015 866-225-8139Y240 TPG - INGENICO I NO RETURNS REFER DIRECTY241 TPG- PAX NO RETURNS REFER DIRECTY249 TPG- VERIFONE NO RETURNS REFER DIRECTY017 TRAKK TECH 90/015 45/015 718-289-4326U602 TRANSCEND 30/010 45/015 800-886-55909992 TRANSITION NETWORKS 80/015 45/0155922 TREND MICRO - ACAD / GOVT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764948966 TREND MICRO - BOX 90/015 45/015 800-228-5651U571 TREND MICRO - DEEP SECURITY BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494867U TREND MICRO - DEEP SECURITY CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY0505 TREND MICRO - HARDWARE APPLIANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764948988 TREND MICRO - LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494U079 TREND MICRO - MSP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764940393 TREND MICRO - PREMIUM SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764946301 TREND MICRO MAINTENANCE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494U923 TREND MICRO S1 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494590Y TREND MICRO TIPPINGPOINT HARDWAR 90/015 45/015591Y TREND MICRO TIPPINGPOINT MAINTEN 90/015 45/015062U TREND MICRO WORRY FREE NEW BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494061U TREND MICRO WORRY FREE RNWL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76494U230 TRENDNET - BUSINESS CLASS 90/015 45/015 888-326-6061Y162 TRICOLOR NO RETURNS REFER DIRECT 949-679-4097Y035 TRIDENT - TEK MOBILE NO RETURNS 30/015 909-627-7999437U TRIDENT CASE NO RETURNS 30/015 909-627-7999 132Y013 TRIDENT-GADGET GUARD NO RETURNS 30/015 909-627-7999Y124 TRIDENT-ORICO NO RETURNS REFER DIRECT 877-628-62283755 TRIPP LITE 90/015 45/015 773-869-1234

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Ingram Micro Confidential 05/08/2023 Page 38

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension0676 TRIPP LITE 90/015 45/015 773-869-12344671 TRIPP LITE 90/015 45/015 773-869-1234300U TRIPP LITE - PRO AV 90/015 45/015 773-869-1234285Y TROY JAMES BOYS 90/015 45/015 949-777-5576330U TRYTEN NO RETURNS REFER DIRECT 800-860-4455Y344 TRYTEN TECHNOLOGIES INC 90/015 45/015 206-607-6812664Y TSITOUCH LLC NO RETURNS REFER DIRECT 724-550-4089Y143 TUCANO USA INC 90/015 45/015 647-388-5335QB46 TURTLE BEACH SYSTEMS NO RETURNS REFER DIRECT 480-422-5541014Y TWELVE SOUTH 90/015 45/015 800-858-1276Y203 TWISTSHAKE 90/015 45/015 949-777-5576764Y UAG 60/015 45/015 949-391-5979769Y UBIQUITI - CONSUMER 45/010 REFER DIRECT NA460Y UBIQUITI - NETWORKS 90/010 REFER DIRECTY323 UBIQUITI - UNIFII ELITE NO RETURNS REFER DIRECT816U UBIQUITI - US 90/010 REFER DIRECT NAQH02 ULTIMATE EARS 60/015 30/015 866-640-5644Q577 ULTRALIFE BATTERIES NO RETURNS REFER DIRECT 949-369-6440Q576 ULTRALIFE CORPORATION NO RETURNS REFER DIRECT 949-369-6440Y049 UNCAGED ERGONOMICS 90/015 45/015 240-583-0517369U UNCAGED ERGONOMICS 90/015 45/015 203-775-6464Q580 UNIDEN 30/015 30/015 602-944-7474Q583 UNIDEN - OBSERVATION & SECURITY NO RETURNS REFER DIRECT 817-858-3443Q582 UNIDEN 2-WAY RADIO 45/015 45/015 817-858-3443J027 UNIDESK NO RETURNS REFER DIRECT 508-573-7843303Y UNIFORM INDUSTRIAL CORPORATION NO RETURNS REFER DIRECT 510-438-6799Y379 UNILUV MARKETING 90/015 45/015 858-381-5171768U UNIRISE USA NO RETURNS REFER DIRECT 949-759-0909M053 UNITECH 90/015 REFER DIRECT 800-861-8648QF47 UNORTH LLC-MOTA 90/015 45/015 310-590-1391 275J059 UPGUARD INC BY EXCEPTION ONLY BY EXCEPTION ONLYY157 UPRIGHT TECHNOLOGIES LTD 90/015 45/015QF79 URBAN FACTORY 90/015 45/0152609 US ROBOTICS - ACCESSORIES 90/010 45/005 847-874-20003882 US ROBOTICS - BRANDED DESKTOP 90/015 45/015 847-874-2000J014 UTILITY ASSOCIATES NO RETURNS REFER DIRECT 404-816-0300331U V2 TECHNOLOGIES DIRECT SHIP 90/015 45/015 949-835-14021879 V7 NO RETURNS REFER DIRECTU530 V7 AUDIO 60/015 45/015 800-289-9686U195 V7 CABLES NO RETURNS REFER DIRECTY031 V7 CHARGE CART 90/015 45/015 714-566-1000U342 V7 KEYBOARDS & MICE 60/015 45/015 800-289-96861882 V7 LCD MONITORS 60/015 45/015 800-289-9686U726 V7 MEMORY 60/015 45/015 800-289-9686320Y V7 MOBILITY ACCESSORIES 60/015 45/015 714-382-2828U196 V7 MOUNTS AND STANDS 60/015 45/015 800-289-9686U659 V7 NETWORKING 60/015 45/015 800-289-9686U118 V7 NOTEBOOK CARRYING CASES 60/015 45/015 800-289-9686U519 V7 POWER 60/015 45/015 800-289-9686U896 V7 PROJECTOR LAMPS 60/015 45/015 800-289-9686732Y V7 RACKS 60/015 45/015 714-382-2828U663 V7 SCREEN FILTERS 60/015 45/015 800-289-9686U566 V7 SECURITY ACCESSORIES 60/015 45/015 800-289-9686U520 V7 TONER 60/015 45/015 800-289-9686731Y V7 UPS 60/015 45/015 714-382-2828U815 V7 WEB CAMS 60/015 45/015 800-289-9686U583 V7-BATTERIES 60/015 45/015 800-289-9686U814 V7-CABLES 60/015 45/015 800-289-9686U561 V7G-REFURBISH 60/015 45/015 800-289-9686600Y VAIO 30/005 30/005 818-929-0079428Y VALKEE OY 90/015 45/015 415-860-1501J029 VARONIS SYSTEMS NO RETURNS REFER DIRECTY051 VCE COMPANY NO RETURNS REFER DIRECTY315 VCE ISG RENEWALS NO RETURNS REFER DIRECT272U VEEAM - CLOUD NO RETURNS REFER DIRECT 800-774-5124811Y VEEAM CONFIGURATION BY EXCEPTION ONLY BY EXCEPTION ONLY777Y VEEAM GSA BY EXCEPTION ONLY BY EXCEPTION ONLY 800-774-5124879Y VEEAM GSA MAINT BY EXCEPTION ONLY BY EXCEPTION ONLY478Y VEEAM HOSTING BY EXCEPTION ONLY BY EXCEPTION ONLY 817-488-0837258Y VEEAM INTERNAL USE BY EXCEPTION ONLY BY EXCEPTION ONLY260Y VEEAM INTERNAL USE BY EXCEPTION ONLY BY EXCEPTION ONLY763U VEEAM MAINTENANCE LA BY EXCEPTION ONLY BY EXCEPTION ONLY

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Ingram Micro Confidential 05/08/2023 Page 39

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY305 VEEAM MIGRATION BY EXCEPTION ONLY BY EXCEPTION ONLY 614-675-9494U515 VEEAM SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-774-5124U598 VEEAM SOFTWARE - RNWL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-774-5124888Y VEEAM SUBSCRIPTION BY EXCEPTION ONLY BY EXCEPTION ONLY 800-774-5124803U VEEAM SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY 716-574-26463865 VERBATIM CORPORATION 90/015 45/015 704-888-3003M497 VERIFONE BY EXCEPTION ONLY BY EXCEPTION ONLY 616-826-4987M541 VERIFONE- ACCESSORIES NO RETURNS REFER DIRECT 616-826-4987399Y VERITAS - CLOUD BY EXCEPTION ONLY BY EXCEPTION ONLY396Y VERITAS BACKUPEX - RENEW BY EXCEPTION ONLY BY EXCEPTION ONLY398Y VERITAS BACKUPEX NEW BY EXCEPTION ONLY BY EXCEPTION ONLY433Y VERITAS- BOX BY EXCEPTION ONLY BY EXCEPTION ONLY395Y VERITAS BUYING PROGRAMS - NEW BY EXCEPTION ONLY BY EXCEPTION ONLY397Y VERITAS BUYING PROGRAMS - RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY593Y VERITAS- ENT RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY394Y VERITAS EXSP BY EXCEPTION ONLY BY EXCEPTION ONLY393Y VERITAS HARDWARE BY EXCEPTION ONLY BY EXCEPTION ONLY400Y VERITAS INSTALLMENTS/SFAS BY EXCEPTION ONLY BY EXCEPTION ONLY791Y VERITAS SPECIAL PROGRAMS BY EXCEPTION ONLY BY EXCEPTION ONLYY341 VERITAS- TSPP BY EXCEPTION ONLY BY EXCEPTION ONLY885Y VERIZON WIRELESS BY EXCEPTION ONLY BY EXCEPTION ONLYY378 VERTAGEAR NO RETURNS REFER DIRECT 626-271-4088QG03 VICTORINOX SWISS ARMY, INC. NO RETURNS REFER DIRECT 888-882-8127QG04 VICTORINOX SWISS ARMY, INC. 30/015 45/015 888-882-8127905Y VIEWSONIC IMSOURCING 90/015 45/0151759 VIEWSONIC PROAV DISPLAYS 45/010 30/010 800-688-6688312U VIEWSONIC PROAV PROJECTORS 75/015 30/010 800-688-66888524 VIEWSONIC PROJECTORS 75/015 30/010 800-688-66882319 VIEWSONIC SF DISPLAYS 75/015 30/010 800-688-6688521Y VIEWSONIC UCC NO RETURNS REFER DIRECT 800-688-66880327 VIEWSONIC VA 75/015 30/010 800-688-6688114U VIEWZ NO RETURNS REFER DIRECT 714-996-1177765Y VINOTEMP INTERNATIONAL 90/015 45/015U432 VINPOWER DIGITAL DIRECTSHIP NO RETURNS REFER DIRECT 626-570-1500J071 VISION DATA BY EXCEPTION ONLY BY EXCEPTION ONLY 412-276-3588435U VISION SYSTEMS - GEOVISION 90/015 REFER DIRECT 949-583-15193061 VISIONEER (SCANNERS) 30/015 30/015 925-353-06498135 VISIONTEK 90/015 45/015 866-883-54110464 VISIONTEK 90/015 45/015 866-883-5411166Y VISTARAIT NO RETURNS REFER DIRECT 855-847-8272784U VISUAL LAND NO RETURNS REFER DIRECT 562-860-2669Q679 VIVITEK 30/015 30/015 510-226-4134Q680 VIVITEK 60/015 45/015 510-226-4134701U VIVOTEK NO RETURNS REFER DIRECT 408-773-8686QA38 VIZIO NO RETURNS REFER DIRECT 949-428-2525QA39 VIZIO NO RETURNS REFER DIRECT 949-428-2525QG58 VIZIO - WARRANTIES NO RETURNS REFER DIRECT 714-866-0743806U VMWARE - FEDERAL BY EXCEPTION ONLY BY EXCEPTION ONLY804U VMWARE - FEDERAL PSO BY EXCEPTION ONLY BY EXCEPTION ONLY805U VMWARE - FEDERAL RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY861U VMWARE - FEDERAL SUPPORT BY EXCEPTION ONLY BY EXCEPTION ONLY0411 VMWARE - LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764881456 VMWARE - VCHS BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764886500 VMWARE LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764888266 VMWARE PROF SERVICE BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 764881076 VMWARE RENEWAL BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76488562Y VMWARE- VCAN MSP BY EXCEPTION ONLY BY EXCEPTION ONLYU698 VMWARE VSPP BY EXCEPTION ONLY BY EXCEPTION ONLY 800-456-8000 76488556Y VMWARE VSPP FEDERAL BY EXCEPTION ONLY BY EXCEPTION ONLY886Y VMWARE-VCAN MOBILITY 90/015 45/015Q053 VOXX - ACCESSORIES 30/015 30/015 800-957-9811Q048 VOXX SATELLITE RADIO NO RETURNS 30/015 631-436-64691831 VPN DYNAMICS NO RETURNS REFER DIRECT 408-330-1990347Y VSN MOBIL NO RETURNS REFER DIRECT 954-605-3868864U VS-NETWORKS NO RETURNS REFER DIRECT 877-840-4999Q560 VTECH 30/015 30/015 503-596-1225Q558 VTECH COMMUNICATIONS INC NO RETURNS REFER DIRECT 503-596-1225888U VULCAN ELECTRONICS 90/015 45/015 949-679-7960QG61 VUPOINT SOLUTIONS 30/015 30/015400U VXI 30/015 30/015 800-742-8588QB22 VXI - TELEPHONY 45/015 30/015 603-609-1048Q636 VXI CORPORATION NO RETURNS REFER DIRECT 800-742-8588

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Ingram Micro Confidential 05/08/2023 Page 40

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension1586 WACOM 90/015 45/015 800-922-6613 46317 WASP BARCODE TECHNOLOGIES 90/010 45/010 866-547-9277M156 WASP BARCODE TECHNOLOGIES 90/010 45/010 866-547-92771132 WASP FAST START/SILVER PARTNERS 30/010 30/010 866-547-9277M358 WASP GOLD PARTNERS 30/010 30/010 866-547-9277M369 WASP PLATINUM PARTNERS 90/010 45/010 866-547-9277U209 WATCHGUARD - RENEWALS NO RETURNS REFER DIRECT 877-232-3531383U WATCHGUARD - VIRTUAL SOLUTIONS NO RETURNS REFER DIRECT 877-232-3531720Y WATCHGUARD AP 30/015 REFER DIRECT 877-232-35310272 WATCHGUARD SERVICES NO RETURNS REFER DIRECT 877-232-35310222 WATCHGUARD SOHO & SOFTWARE 90/015 REFER DIRECT 877-232-35310273 WATCHGUARD SOHO SERVICES 90/015 45/015 877-232-35317701 WATCHGUARD TECHNOLOGIES 60/015 REFER DIRECT 877-232-35319246 WATCHGUARD TECHNOLOGIES INC 30/015 REFER DIRECT 877-232-3531649Y WATCHGUARD TRADEUP & HIGH AVAIL 30/015 REFER DIRECT 877-232-3531U528 WATCHGUARD XTM HARDWARE 30/015 REFER DIRECT 877-232-3531U529 WATCHGUARD XTM LICENSING NO RETURNS REFER DIRECT 877-232-3531082U WAVE SYSTEMS NO RETURNS REFER DIRECT 800-928-3638188U WAVE SYSTEMS - SAFEND NO RETURNS REFER DIRECT 888-225-9193M055 WAVELINK NO RETURNS REFER DIRECT 801-208-1543204Y WD - CUSTOM NO RETURNS REFER DIRECT 877-347-2444864Y WD - IMS CPO 90/015 45/015 800-485-6200J033 WD ARKEIA - SOFTWARE BY EXCEPTION ONLY BY EXCEPTION ONLY684U WDT - INFINIFLASH BY EXCEPTION ONLY BY EXCEPTION ONLY 360-504-2421503U WDT - OEM DESKTOP SSD 60/015 45/015907U WDT - OEM ENTERPRISE SSD 60/015 45/015 408-801-1000101Y WDT - OEM FUSION IO HARDWARE NO RETURNS REFER DIRECT 801-424-5500126Y WDT - OEM SOFTWARE & SUPPORT NO RETURNS REFER DIRECT 408-801-1000U765 WDT - RETAIL B35 USB FLASH 60/015 45/015U303 WDT - RETAIL BULK NO RETURNS REFER DIRECT425U WDT - RETAIL FLASH CARDS 60/015 45/0156038 WDT - RETAIL FLASH USB 60/015 45/015408U WDT - RETAIL MOBILE 60/015 45/015U304 WDT - RETAIL MP3 60/015 45/015282U WDT - RETAIL SOLID STATE DRIVE 60/015 45/015426U WDT NEWEGG FULFILLMENT NO RETURNS REFER DIRECT 866-726-3475998Y WEARHAUS, INC. 90/015 45/015 510-827-27149027 WEBTRENDS - LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY 877-932-8736M056 WEIGH-TRONIX NO RETURNS REFER DIRECTQG89 WEMO 90/015 45/0152980 WESTERN DIGITAL NO RETURNS REFER DIRECT 800-275-4932U946 WESTERN DIGITAL - AV NO RETURNS REFER DIRECT 800-275-4932U951 WESTERN DIGITAL - AV SINGLE NO RETURNS REFER DIRECT 800-275-4932480U WESTERN DIGITAL - CONTENT SOLUTIONS NO RETURNS REFER DIRECT 855-842-5370Y337 WESTERN DIGITAL - CSDCARD NO RETURNS REFER DIRECT 800-275-4932806Y WESTERN DIGITAL - CSSD NO RETURNS REFER DIRECT 800-275-49323662 WESTERN DIGITAL - DESKTOP NO RETURNS REFER DIRECT 800-275-4932148U WESTERN DIGITAL - IMSOURCING 45/010 30/015 800-485-6200841Y WESTERN DIGITAL - IMSOURCING 90/015 45/015416Y WESTERN DIGITAL - LICENSES NO RETURNS REFER DIRECT 800-275-49320399 WESTERN DIGITAL - STORAGE SOLUTIONS NO RETURNS REFER DIRECT 800-275-4932145U WESTERN DIGITAL- IMSOURCING DS 30/010 30/015 800-485-6200U948 WESTERN DIGITAL-DESKTOP SINGLE NO RETURNS REFER DIRECT 800-275-4932U953 WESTERN DIGITAL-ENTERPRISE NO RETURNS REFER DIRECT 800-275-4932U947 WESTERN DIGITAL-ENTERPRISE SINGLE NO RETURNS REFER DIRECT 800-275-4932U949 WESTERN DIGITAL-MOBILE NO RETURNS REFER DIRECT 800-275-4932U950 WESTERN DIGITAL-MOBILE SINGLE NO RETURNS REFER DIRECT 800-275-4932Y159 WESTERN DIGITAL-NEWEGG FULFILLMENT NO RETURNS REFER DIRECT 800-275-4932851U WESTONE NO RETURNS REFER DIRECT 719-540-9333793Y WETKEYS 90/015 45/015 866-938-5397Q621 WHISTLER GROUP INC 30/015 30/015 303-431-5791Q623 WHISTLER-CAR AV 30/015 30/015 303-431-5791Y023 WHOOSH! 90/015 45/015QC65 WINE ENTH-SMALL APPLIANCES 30/015 30/015 480-422-7769328Y WIPLABS DESIGNS NO RETURNS REFER DIRECT 424-272-6515907Y WIREWERKS, INC. NO RETURNS REFER DIRECT 888-993-4237450Y WONDER WORKSHOP 90/015 45/015 949-777-5576154Y WORKSPOT 90/015 45/015773U WORRYFREE GADGETS 90/015 45/015 951-372-9393QG19 WOWWEE NO RETURNS REFER DIRECT 949-777-55764367 WYSE TECHNOLOGY (GPT) NO RETURNS REFER DIRECT 800-438-99739068 WYSE TECHNOLOGY (WINTERM) NO RETURNS REFER DIRECT 800-438-9973

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Ingram Micro Confidential 05/08/2023 Page 41

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

Extension786U XEROX 60/015 30/015 925-353-06496402 XEROX - COLOR PRINTERS 60/015 14/015 800-835-6100836Y XEROX - IMS CPO 90/015 45/015 800-485-62006092 XEROX - MONO PRINTERS 60/015 14/015 800-835-6100700U XEROX A3 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-835-6100 #1Y338 XEROX A3 KITS NO RETURNS REFER DIRECTY140 XEROX A4 CONFIGS 60/015 14/015 800-835-61006892 XEROX ESERVICES NO RETURNS REFER DIRECT 800-835-6100732U XEROX SUPPLIES 60/015 14/015738U XEROX SUPPLIES A3 60/015 14/015188Y XEROX-DEFECTIVE ONLY NO RETURNS REFER DIRECT 714-382-48276957 XFX 90/015 45/015 800-880-3225403Y XIAMEN - TRAVEL TEK TABLETS NO RETURNS REFER DIRECT 800-985-7657814Y XIRO TECH USA 90/015 45/015 626-991-8530840U X-RITE INC NO RETURNS REFER DIRECT 949-388-8162QG82 YALE SECURITY 60/015 45/015 203-624-5225M545 YEALINK NO RETURNS REFER DIRECT424Y YES TO 90/015 45/015 949-777-5576Y201 YI TECHNOLOGY 90/015 45/015 714-329-6965406U ZAGG 45/015 30/015 800-700-9244417U ZAGG INC - IFROGZ 30/015 30/015 800-700-9244U673 ZCOVER 90/015 45/015 818-874-3231Y142 ZCOVER 90/015 45/015 604-273-3003066Y ZDI NO RETURNS REFER DIRECT 309-451-4429Y222 ZEBRA - IMS CPO 90/015 45/015 800-485-6200460U ZEBRA - IMS CPO 45/010 30/015 800-485-6200M240 ZEBRA AIT - SPARE 1 90/015 REFER DIRECT 805-579-1800M088 ZEBRA ENTERPRISE ADC-A4 90/015 REFER DIRECT 800-653-5350M098 ZEBRA ENTERPRISE ADC-A5 90/015 REFER DIRECT 800-653-5350M109 ZEBRA ENTERPRISE MC-A7 90/015 REFER DIRECT 800-653-5350M132 ZEBRA ENTERPRISE MCD D/S-A1 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-653-5350M045 ZEBRA ENTERPRISE MCD-A1 90/015 REFER DIRECT 800-653-5350M112 ZEBRA ENTERPRISE OEM-E2 90/015 REFER DIRECT 800-653-5350M102 ZEBRA ENTERPRISE ONECARE-Z1 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-653-5350M094 ZEBRA ENTERPRISE RFID-R1 90/015 REFER DIRECT 800-653-5350M099 ZEBRA ENTERPRISE SELECTIVE HD A8 90/015 REFER DIRECT 800-653-5350M350 ZEBRA ENTERPRISE SPARE 2 NO RETURNS REFER DIRECT 905-812-6338M105 ZEBRA ENTERPRISE SVCS-Z3 BY EXCEPTION ONLY BY EXCEPTION ONLY 800-653-5350M091 ZEBRA ENTERPRISE WLAN-W1 90/015 REFER DIRECT 800-653-5350M108 ZEBRA ENTERPRISE-X1 90/015 REFER DIRECT 800-653-5350M141 ZEBRA PRINT - 105 SERIES 90/015 REFER DIRECT 866-230-9494 6876M010 ZEBRA PRINT - CUSTOM HARDWARE NO RETURNS REFER DIRECT 866-230-9494 6876M178 ZEBRA PRINT - CUSTOM MEDIA NO RETURNS REFER DIRECT 866-230-9494M505 ZEBRA PRINT - INTUIT 90/015 REFER DIRECT 866-230-9494 6876M057 ZEBRA PRINT - MASTER 90/015 REFER DIRECT 866-230-9494M145 ZEBRA PRINT A1 - DIFFERENTIATED 90/015 REFER DIRECT 866-230-9494 6876M142 ZEBRA PRINT A2- DIFFERENTIATED HD 90/015 REFER DIRECT 866-230-9494 6876M140 ZEBRA PRINT A3 -XTRA DIFFERENTIATED 90/015 REFER DIRECT 866-230-9494 6876M139 ZEBRA PRINT A4 - SELECTIVE 90/015 REFER DIRECT 866-230-9494M144 ZEBRA PRINT A5 - LEVEL 90/015 REFER DIRECT 866-230-9494 6876M241 ZEBRA PRINT C1-CARD HIGHEND PRINTER 90/015 REFER DIRECT 805-579-1800M395 ZEBRA PRINT C2-MIDTIER CARD PRINTER 90/015 REFER DIRECT 866-230-9494M262 ZEBRA PRINT C3 - HIGH CARD SUPPLIES 90/015 REFER DIRECT 847-793-6883M167 ZEBRA PRINT C4 - MED CARD SUPPLIES 90/015 REFER DIRECT 805-579-1800M230 ZEBRA PRINT C5 - LOW CARD SUPPLIES 90/015 REFER DIRECT 866-230-9494 6876M128 ZEBRA PRINT C6 - CARD SOFTWARE NO RETURNS REFER DIRECT 866-230-9494 6876M325 ZEBRA PRINT E1 - PRINT & APPLY 90/015 REFER DIRECT 847-955-4461M146 ZEBRA PRINT R1 - RFID 90/015 REFER DIRECT 866-230-9494 6876M127 ZEBRA PRINT S1 - SUPPLIES 90/015 REFER DIRECT 866-230-9494M287 ZEBRA PRINT S2 - WRISTBANDS 90/015 REFER DIRECT 847-634-6700M310 ZEBRA PRINT X1 - OTHER NO RETURNS REFER DIRECT 866-230-9494 6876M148 ZEBRA PRINT Z1 - ZEBRA ONECARE NO RETURNS REFER DIRECT 866-230-9494M143 ZEBRA PRINT Z2 - ZASP 90/015 REFER DIRECT 805-579-1800M168 ZEBRA PRINT Z3-PROFESSIONAL SERVICE NO RETURNS REFER DIRECT 805-579-1800434Y ZENTERA SYSTEMS NO RETURNS REFER DIRECT 408-436-4811Y301 ZEPP 90/015 45/015828Y ZERO TECH - RAPOO 90/015 45/015 626-991-85302453 ZHONE TECHNOLOGIES INC NO RETURNS REFER DIRECT 877-946-6320 2U702 ZHONE TECHNOLOGIES SERVICES 30/015 30/015 877-946-6320Y339 ZIFTEN TECH MSFT BY EXCEPTION ONLY BY EXCEPTION ONLYY205 ZIFTEN TECHNOLOGIES BY EXCEPTION ONLY BY EXCEPTION ONLY 512-484-8406085U ZIOTECH CORP 90/015 45/015 818-989-8200

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Ingram Micro Confidential 05/08/2023 Page 42

Ingram Micro United States Manufacturer Return Policies

Updated May 29, 2018 Return policies subject to change without notice.Content on Ingram Micro Manufacturer Return Policies documents is for informational purposes only.

Ingram Micro is not liable for any changes made to these forms once they have been downloaded and/or printed as hard copy.

Manufacturer Number Shows Ingram"s ID# associated with that

Manufaturer's product line.

Manufacturer Name Product line Name for that Vendor

Stock Balance The first # shows the # of

days (from purchase date) a product is returnable. The second # shows

the returns % for that manufacturer line; for Stock Balance.

Defective The first # shows the # of

days (from purchase date) a product is returnable. The second # shows the returns % for that

manufacturer line; for Stock Balance.

Manufacturer Phone Number The phone # to call

in the event you have to contact the Manufacturer in a

Refer Direct situation.

Manufacturer Phone

ExtensionY357 ZOOM - ANNUITY BY EXCEPTION ONLY BY EXCEPTION ONLY 888-799-96663950 ZOOM TELEPHONICS 75/015 30/015 617-423-1072815Y ZOOM VIDEO BY EXCEPTION ONLY BY EXCEPTION ONLY 888-799-9666U733 ZOOMSWITCH 90/015 45/015 713-780-1157U730 ZOTAC 90/015 30/015 909-594-4300920Y ZULUDESK NO RETURNS REFER DIRECT 631-981-1048QD15 ZVOX AUDIO 30/015 30/015 480-422-5516QD16 ZVOX AUDIO - EW2 30/015 45/015 480-422-5516496Y ZYNSTRA NO RETURNS REFER DIRECT 800-705-70572275 ZYXEL 90/015 45/015

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Ingram Micro United States Manufacturer PolicyReport Key: Manufacturer Number - The four-digit manufacturer number identifies a manufacturer's specific product line with Ingram Micro. One manufacturer can have multiple manufacturer numbers or product lines.

Manufacturer Name - Identifies the manufacturer name and specific product line, if applicable.

Stock Balance - Displays two numbers seperated by a slash. The first number identifies the number of days (from purchase history) a product is returnable within stock balance guidelines. The second number identifies the percentage amount allowable to return as stock balance for that specific manufacturer number. Defective - Displays two numbers separated by a slash. The first number indentifies the number of days (from purchase history) a product is returnable within defective guidelines. The second number identifies the allowable percentage to return as defective for that specific manufacturer number.

Manufacturer Phone Number - Lists the manufacturer phone number so you may contact the manufacturer directly in refer direct situations. The phone extension (if available) is listed in the next column. If viewing this data in Microsoft Excel, please note : This document is write-protected and can not be modified. You can find specific information by pressing the <CTRL + F> keys simulatenously. In order to SORT the information below, you must first copy and paste the information into a new, blank spreadsheet and use the DATA / SORT feature in Microsoft Excel.

Page 44: [XLS]usa.ingrammicro.com · Web view15/015 8707 lexmark dot matrix 8727 lexmark lasers ... 516-626-7188 877-982-2555 508-376-4245 631-345-5292 ... 877-373-0390 714-382-2843 949-654-0850

Ingram Micro United States Manufacturer PolicyReport Key: Manufacturer Number - The four-digit manufacturer number identifies a manufacturer's specific product line with Ingram Micro. One manufacturer can have multiple manufacturer numbers or product lines.

Manufacturer Name - Identifies the manufacturer name and specific product line, if applicable.

Stock Balance - Displays two numbers seperated by a slash. The first number identifies the number of days (from purchase history) a product is returnable within stock balance guidelines. The second number identifies the percentage amount allowable to return as stock balance for that specific manufacturer number. Defective - Displays two numbers separated by a slash. The first number indentifies the number of days (from purchase history) a product is returnable within defective guidelines. The second number identifies the allowable percentage to return as defective for that specific manufacturer number.

Manufacturer Phone Number - Lists the manufacturer phone number so you may contact the manufacturer directly in refer direct situations. The phone extension (if available) is listed in the next column. If viewing this data in Microsoft Excel, please note : This document is write-protected and can not be modified. You can find specific information by pressing the <CTRL + F> keys simulatenously. In order to SORT the information below, you must first copy and paste the information into a new, blank spreadsheet and use the DATA / SORT feature in Microsoft Excel.