[XLS]8D Problem Solving Worksheet - Minnesota Section...
Transcript of [XLS]8D Problem Solving Worksheet - Minnesota Section...
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Licensed users:A3 Report May update this file0. Determine immediate actions required (A5) May copy this file1. Establish the Team2. Define the problem (A10)3. Develop Interim Containment Actions (A103) Unlicensed users:4. Identify and Verify Root Causes (RCA) (use Excel's Drawing tools to complete fishbone) Excel 97-2003 - Click on View-Toolbars-Drawing May NOT use this template to perform their own analysis without a license Excel 2007-2010 - Click on Insert - Shapes5. Identify Permanent Corrective Actions (PCAs) To purchase a license:6. Identify and Verify the PCAs (A176)7. Prevent Recurrence (A187) Email [email protected]. Honor the Team (A230) Call 888 468 1537 - (303) 756 9144
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8D Report
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Tracking Number: Customer Number: Response Due Date:Step 0 1 2 3 4 5 6 7 8
Action Planning0 Planning Stage Is an Emergency Response Action Needed?
What Who When
1 Establish the Team Team Goals:
Team Objectives:
Department Name Skills Responsibility
2A Problem Definition Sketch/Photo of the problem
Part Number(s):
Customer(s)
List data and documents needed
Action Plan to collect information needed
Prepare Process Flow Diagram of Problem
Establish the Team
State the Problem
Containment Plan
Root Cause Analysis
Corrective Actions
Implement Corrective
ActionsPrevent
RecurrenceRecognize
Team Efforts
2B IS IS NOTWho Who is affected? Who is not affected?
Who first observed the problem? Who did not find the problem?
Reported to whom?
What What type of problem is it? What does not have the problem?
What (part, lot, etc.) has the problem? What could be happening but is not?
What is happening with process? What could be the problem but is not?
Physical evidence of the problem?
Why Why is this a problem? Why is it not a problem?
Is the process stable?
Where Where was the problem observed? Where could the problem be, but is not?
Where does the problem occur? Where else could the problem be, but is not?
When When was the problem first noticed? When could be problem have been noticed?
When has it been noticed since?
How Much Quantity of problem (PPM)? How many could have the problem but don't
How much is it costing? How big could the problem be, but is not?
How Often What is the trend? What could the trend be, but is not?
Has the problem occurred previously?
2C Describe the Problem
3 Develop Interim Containment Actions
4A Identify and Verify Root Causes (RCA)
4A Cause Effect DiagramHow is it made? Why did it get out?
People Materials Machine People Materials Machine
Problem
Method Environment Measurement Method Environment Measurement
4B Five Why Analysis1. Why did this happen?
2. Why?
3. Why?
4. Why?
5. Why?
4C Action PlanWhat How Who When Where Why
5 Identify Permanent Corrective Actions (PCAs)
6 Implement and Verify the PCAs
7 Prevent Recurrence
7A Replicate to Similar SystemsProcess/Item Who? When?
7B Review Documents and SystemsDocument Who? Planned Completion Actual Completion
Management System Manual
Manufacturing Work Instructions
Inspection Work instructions
Process Flow Charts
Process Control Plans
Design FMEA
Process FMEA
Gages
PPAP
Engineering Change Approval
8 Cost \ Benefit Rollup - Saved / Loss Avoidance
Was the problem solving exercise effective? Has it been verified with follow-up?Yes/No Signature / Title / Date Findings
Actions
Action # Problem How Verified Action Who Planned Actual StatusContainment/Corrective
Action