Xentel Trec Telephone Logger Brochure

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Xentel Experience Convergence Xentel Professional Call Recorder SERVER/PC BASED LOGGER SINGLE PORT PORTABLE LOGGER PORTABLE 2/4 PORT LOGGER RACK MOUNTED LOGGER

description

The Xentel Trec Telephone Logger is a simple but comprehensive call management system which record the conversation and call details of an incoming or outgoing calls. It can be set to automatically record the call. Retrieval of call conversation can be achieved thru Lan connection using 1x cat5E cable.

Transcript of Xentel Trec Telephone Logger Brochure

Page 1: Xentel Trec Telephone Logger Brochure

XentelExperience Convergence

Xentel Professional Call Recorder

SERVER/PC BASED LOGGER

SINGLE PORT PORTABLE LOGGER PORTABLE 2/4 PORT LOGGER

RACK MOUNTED LOGGER

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Xentel Trec RecorderAnalog/Digital Trunks Logger

Evolution of Digital RecordingAll new TREC series multi-channel recording system

has made a change to the history of digital recording.

Telephony recording system should be popularized to

all levels of consumers at reasonable price and is an

ultimate tool for any organization. The recorder has

advance security encryption yet offer open standard

such as wav format.

Modern Technology in Digital

AgeEverything is digitalized and is transferable to any

computer. Store the data either in hard drive or DVD for

better storage-life. Send a copy of your recorded data

via email is also a great way to confirm the detail of your

phone conversation. The TREC Management software

provides a convenient way to connect via your networks

and retrieve/view info in real time.

All-in-One DesignThe all-new TREC series multi-channel

recording system is an all-around telephony

recording system. The system has built-in hard

drive, which allows all-day recording. Standard

rack mount provides you the convenience for

both mounting in rack cell or just place in desk;

whichever is perfect for your needs.

Recording All-AroundRecords each line’s incoming and outgoing

phone number, start date and time, and talking

duration and all-time recorded data. Build-in

Caller-ID for incoming callers (even if your PBX

does not have Caller-ID services included),

TREC series recording system has built in

Caller-ID function for DTMF or FSK format.

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XENTELTrec

Recorder

Portable Device/Appliance/

Server Class

TREC Series offer professional recording and reliability.

Station Management Detail Recording.

Supports SMDR (Station Management Detail

Recording). TREC series multi-channel

recording system can pull reports to show the

origins of each call to distinguish each station’s

activities.

Multi-Level Accounts

Provides multi-level accounts for management

purposes. Assign as many users as you want.

Administrator can assign its users for certain

operating functions by the Trec Management

Software.

Instant Monitoring Calls

Administrator allows to viewing all lines’

activities and instantly monitoring calls by the

PC.

Non-recording Numbers

System can assign a special number; or a

station number for non-recording purpose.

Secured RecordingAll recording are securely recorded for the

highest security purpose. Only the authorized

person who uses our recording software can

retrieve the recorded data. Otherwise, the data

is not readable.

Single Recording

System setting can enable Automatic or

manual recording. Telephone recording can

be trigger via voice or DTMF activation.

Recording Declaration

User can pre-record your Recording

Declaration* for declaring the caller that this

call is being recorded. This declaration will

automatically play when the call is

connected. Additional hardware may be

required.

Meeting Recording

Purchase our Audio Adapter for meeting

recording. This combo records meeting

sessions and manager’s speech easily. It is

convenient to file the meeting records and to

retrieve for other purposes. In addition,

meeting records can be also transferred

electronically.

Bigger Storage

Build-in hard drive records up to 28,000

hours and more. TREC series recording

system can store about 36 months of data

with the usage of 8 station lines, 5 hours a

day, and 5 days a week. This is based on

500Gb of hard-disk space.

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More Backup Options

You may: a.) Use your USB

external hard drive to backup your

data, or b.) Use LAN to backup to a

certain hard drive in the same

network, then burn onto a DVD.

More Connectivity Options

You may: a.) Connect your PC to

TREC series recording directly by

USB cables, or b.) Connect with

LAN and Internet. When you are

away from your office, you are still

in control of your recording system

at anywhere via Internet.

Multi-Function Smart Search

Smart Search makes easy to

lookup your needs. It automatically

filters out the most in-appropriate

recorded data for you by entering

part of the incoming/outgoing caller

numbers, station number, caller id,

date and time and talk duration.

System Logger

System Logger creates logs of

every action such as user

login/logout and data

recording/retrieving/editing/deleting

. These actions will accurately save

to System Logger. You may

analysis users’ activities by this

logger such as who’s doing data

processing or doing any setting,

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+Network Based

TREC Management Software

The Trec Management Software offer

comprehensive data to the controlling personnel in

offering a better customer service or addressing a

security breach due to data loss. Key data such as

date, time, type of calls whether inbound or

outbound, duration of calls, phone numbers,

caller’s name, ring times –useful indicator on

response time in answering the calls and the line or

user picking up the calls.

The Trec Management software allows

comprehensive search functions using the above

data to accurately locate the calls. As you click on

each tab of each key data, the system

automatically sort the information’s in orders, print

or export to Microsoft’s excel format for further

analysis. Authorized user can set system settings,

schedule backup and user logins.

Centralised Server

& Client Architecture

-Network based storage

-Access from anywhere*

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Single Port Recorder

Fully Standalone SD Card Recording Clear Voice Quality Full Call Details Backlit LCD Screen Menu Based Operation Phone conversation (PSTN line)Phone conversation (Digital line) Meeting via AdapterConference Mic via AdapterDimension: 39mm(H) x 145mm(W)

x70mm (D)Weight: 165g- Power Supply Input: ‐

DC5V, 200mA - Battery: AAA x ‐3 pcs- LCD: 1.5”‐

- Channel: single channel (CO line, ‐microphone,

Audio InStorage: SD card, SDHC Max 32GB

(1GB = 72 hrs.)

Voice Compression: 4 KB/s; 1GB =

72 hrs.Caller ID DTMF / Bell core FSK /

ETSI FSKRecording Trigger: On/Off hook,

voice trigger (VOX), manual

Voice Replay: built- in speaker/ ‐mic, headsets

Live monitoring: yes Record format: wave files

Rack/Server/PC Based

Microsoft Compatible XP/Win 7High Capacity storage capacity, high speed for data transmission. Database management, recording files can be searched or read convenientlyHigh quality Audio recording with low noise, low attenuation and high sensitivity circuits.System Alert: Low hard disk, Hard-disk remove alert and Device abnormal/Restart alert.Email Recording; call info, compressed files or wav file.Incoming Screen popup, support Outlook contact importationMulti-authorization for user management, answering machine function, remote voicemail retrieval

Scalable Expansion: Analog or Digital Trunk logger in single server.

Voice Compression: 4 KB/s; 1GB =

72 hrs.Caller ID DTMF / Bell core FSK / ETSI

FSKRecording Trigger: On/Off hook,

voice trigger (VOX), manual

Voice Replay: built- in speaker/ mic, ‐PC via Software

Live monitoring: yes Record format: Encrypted/WavISDN Trunk format

XENTELTrec

Recorder

Portable Device/Appliance/

Server Class