Xenith Document Systems - An Introduction
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Transcript of Xenith Document Systems - An Introduction
Innovation. Agility. Integrity.
Innovative document solutions andservices to help you achieve yourbusiness goals.These include office devices, software solutions, production devices andour award-winning end to end service - MPS Plus.
Innovation. Agility. Integrity.
Typical Goals & Achievements
83%
50%
72%
508
REDUCTION IN PRINT-RELATEDHELPDESK CALLS
REDUCTION IN DIRECTPRINT COSTS
INCREASE IN EMPLOYEEPRODUCTIVITY
FEWER TREES CONSUMED
Innovation. Agility. Integrity.
Why Xenith partnerswith Xerox
• #1 GLOBAL provider of MPSaccording to many independentanalysts incl. Gartner, IDC, Quocirca.
• Broadest portfolio of documenttechnology, services and software.
• 300 service delivery staff in Londonalone (largest in UK).
• Heritage of innovation with over1.2 billion spent on R&D in 2014.
• Lean Six Sigma Approach
Innovation. Agility. Integrity.
About XenithXenith by the Numbers
30yrs
20yrs
#1
13yrs
OVER 30 YEARS EXPERIENCE WITHDOCUMENT INFRASTRUCTURE
XEROX PLATINUM PARTNERFOR MPS IN THE UK & IRELAND(WINNER OF ‘XEROX MPS PARTNEROF THE YEAR’ 4 YEARS RUNNING)
CLIENT TENURES IN EXCESSOF TWENTY YEARS
AVERAGE TENURE OF SENIORACCOUNT MANAGERS
Innovation. Agility. Integrity.
About XenithOur Resources
SEASONED ACCOUNT MANAGERS:
Our team of account managers has remained stablefor many years, getting to know clients in depth anddrawing on years of business experience andtechnological expertise to deliver continual innovation.
SPECIALIST BUSINESS TRANSFORMATION TEAM:
Our in-house trainers, project managers, businessanalysts, service delivery managers and IT supportwork together to make any changes necessary totransform your business environment.
PERSONAL AND PROFESSIONAL HELPDESK:
Our proactive helpdesk - based in the same office asthe rest of our team - gets to know your company andserves as a single point of contact for all customers.
DATA-DRIVEN ANALYSIS:
We use insights from big data collected from yourenvironment with unique tools in order tocontinually optimise your solution and printingpolicy over the lifetime of your contract.
Innovation. Agility. Integrity.
Our 20 year relationship with Xerox enables us to leverage all the resources, research and tools of aglobal organisation, but with the agility and personal attention Xenith’s customers love.
About XenithPartner with the Best
"Xenith and Xerox have a good offering and deliver goodservice, they go above and beyond what othercompanies offer in the marketplace"
MIKE PLANK, HEAD OF FACILITIES, SWEETT GROUP.
Innovation. Agility. Integrity.
Xenith’s MPS PlusOverall Customer Statistics.
99.6%
97%
42%AVERAGE UPTIME ACROSSALL OUR CUSTOMERS
AVERAGE COSTREDUCTION
OVERALL CLIENTSATISFACTION RATE
Our award-winning end to end service, MPS Plus, provides the following benefits:
Innovation. Agility. Integrity.
In this phase, we deliver a strongsolution design and service
provision which form the basis offurther innovations and
optimisations in later phases
STRATEGIC
Taking a business-wide and long-range view of goals and requirements
including security and integration.
In this phase, we address broaderbusiness objectives to build a
document infrastructure that willsupport your shift to a digitalinformation environment for
transformed process efficienciesand accessibility
In this phase, we work closely asyou maintain competitive
advantage with targeted adoptionof technology innovations and bestpractice in document management
EXCELLENCE
Driving ongoing businesstransformation with best practice and
innovation including automation.
TACTICAL
Delivering financial savings andefficiencies through assessment
& optimisation.
How does MPS Plus deliver?Our three-phase Excellence Journey
The MPS Plus Excellence Journey
• Assessment Services and Tools
• Personal & Professional Helpdesk
• Business Transformation Team
• Business Intelligence
• Mobility Solutions
• Security and Compliance
• Print Governance
• Print Awareness Tools
• Xerox Document Analytics
• Digital Alternatives
• Workflow Automation
• Content Management
Automate andSimplify
Secure andIntegrate
What We Do Client Value Xenith Capabilities
Assess andOptimize
Savings Sustainability
Security Mobility
InsightProductivity
Phase
TACTICAL
STRATEGIC
EXCELLENCE
“We found the engagement from Xenith to beprofessional from start to end and this has continued withan excellent after sales service.
It is always good to find an area where you can reducecosts and at the same time improve service; theintroduction of Xenith’s printing solution has certainlyfulfilled both criteria.”
GREG GAWTHORPE, TECHNICAL OPERATIONS MANAGER, CMC MARKETS
Innovation. Agility. Integrity.
Xenith Document Systems Ltd11-13 Wakley Street, London EC1V 7LT
T: +44 (0) 20 7417 2000 | F: +44 (0) 20 7417 2093E: [email protected]
www.xenith.co.uk