CXD-330 7.6 www.globalknowledge.ie info@globalknowledge.ie 353-1-814 8200

XenApp and XenDesktop Advanced Optimization and Troubleshooting

Duration: 4 Days Course Code: CXD-330 Version: 7.6

Overview:

Designed for students with previous XenApp and XenDesktop experience, this course is best suited for students looking to learn how toenhance the functionality of a new or existing environment and remediate complex issues. The course covers XenApp and XenDesktopservices, databases, StoreFront, and Virtual Delivery Agent registration and connection. You will learn the skills required to to optimize the end user experience for both managed and unmanaged devices through policies, andcustomizations. Students will deliver a seamless Receiver, customize StoreFront, improve logon speeds, and configure settings to delivergraphics and media over limited resources in a virtual lab environment.Students will have access to a virtual lab environment that uses real world support ticket scenarios encountered by the Citrix support team tolearn how to troubleshoot some of the top support issues and the tools used to effectively identify the root cause and implement appropriatesolutions. This course is a combination of the CXD-301 and CXD-302. The first two days will cover the content from CXD-301 and days 3 and 4will cover the content from CXD-302. Global knowledge offers the combined course as well as the standalone courses.

Target Audience:

Engineers looking to enhance the functionality of a new or existing XenApp and XenDesktop environment and troubleshoot complex issues.

Objectives:

After completing this course you should be able to: Use CDF tracing and logging to identify root cause of issues

Configure advanced customizations to StoreFront by modifying Use the XenApp and XenDesktop PowerShell SDK to troubleshootconfiguration files and remediate issues

Configure a seamless experience for new users with Citrix Troubleshoot XenApp and XenDesktop servicesReceiver

Troubleshoot database connectivity issuesOptimize the logon experience through Citrix Profile Manager andHDX settings Troubleshoot Citrix StoreFront

Identify and configure the proper HDX graphics delivery method Troubleshoot user connection issuesbased on the user and device

Troubleshoot the Virtual Delivery Agent (VDA) registration processConfigure HDX policies to ensure an interactive experience underlimited bandwidth or CPU

Optimize the experience for delivering applications over a doublehop HDX connection

Use troubleshooting tools to identify root cause of issues

Prerequisites: Testing and Certification

Attendees should meet the following prerequisites: Recommended as preparation for exams:

Attended one of the following: At this time there is no exam or certification associated with thiscourse

CXD-203 Managing App and Desktop Solutions with CitrixXenApp and XenDesktop 7.6CXD-300 Deploying App and Desktop Solutions with CitrixXenApp and XenDesktop 7.6 CMB-300 Deploy and Manage Citrix XenApp/XenDesktop 7.6 Fast

CXD-330 7.6 www.globalknowledge.ie info@globalknowledge.ie 353-1-814 8200

TrackHave a basic understanding of the following concepts andtechnologies

Familiarity with how to navigate and use Windows Server 2012 R2Experience with Microsoft’s PowerShell language (although aPowerShell introduction is included in this course)

Content:

Part 1: Days 1-2 Optimizing HDX Graphics Using PowerShellline line line

Understanding graphics deliver PowerShell structure and syntaxUnderstanding User Experience Issues Configuring the graphics modes with PowerShell help and discovery Cmdletsline policies and templates XenApp and XenDesktop PowerShell SDK

Understanding common user issues Selecting appropriate templates by useCommon misconfigurations that hinder case Troubleshooting StoreFrontadoption Extracting graphics HDX information for lineUnderstanding the user workflow troubleshooting StoreFront authentication

Reducing bandwidth through policies and StoreFront enumerationConfiguring a Seamless Receiver settings StoreFront servicesline XML Broker issue

Deploying Receiver seamlessly Delivering Multimedia Subscription store backup and restoreConfiguring Receiver through ADMX linetemplates HDX Redirection technologies Troubleshooting the XenApp and XenDesktopConfiguring Single Sign On authentication Client and server content fetching and ControllerPresentation of apps and desktops rendering line

Configuring Flash video fallback behavior FMA services architectureCustomizing the StoreFront Experience Configuring Windows media redirection Validating FMA servicesline and transcoding XenApp and XenDesktop SQL connectivity

Customizing StoreFront appearance and Using the HDX Skype for Business and authenticationbranding with StoreFront 3.0 optimization pack XenApp and XenDesktop site recovery andUsing keywords with StoreFront cleanupConfiguring resource filtering Configuring for Double Hop HDX ConnectionsAdvanced customizations through editing line Troubleshooting VDA Registrationconfiguration files The double hop HDX scenario or linePorting customizations to NetScaler ICA-pass-through VDA registration optionsGateway Drive mapping with double hop VDA registration communicationsStoreFront launch and session timeouts Workspace control behavior Common registration failures

Session sharing behavior VDA registration troubleshooting methodsOptimizing the Logon Processline Part 2: Days 3-4 Troubleshooting VDA Connections

Reducing logon times with folder redirection line lineand exclusion Connection communication flowSession prelaunch Troubleshooting Introduction Common connection failuresSession lingering line Citrix Receiver clean-up

Support methodology XenApp load balancing issuesTroubleshooting tools Analyzing ICA filesCitrix Director Active Directory authentication with CitrixCDF tracing DirectorCitrix Insight Services Enhanced reboot scheduling in CitrixCitrix Diagnostic Toolkit Studio

Further Information:

For More information, or to book your course, please call us on 353-1-814 8200

info@globalknowledge.ie

www.globalknowledge.ie

Global Knowledge, 3rd Floor Jervis House, Millennium Walkway, Dublin 1