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STOP Infections Now!You Joined Incorrectly!
There is NO phone icon beside your name. You will be Unable to join the breakout sessions.
You Joined Correctly!
There IS a phone icon beside your name. You will be able to join the breakout sessions.
Did you Join the Call Correctly?
If there is NO phone icon beside your name: 1. Hang up and disconnect from WebEx.
2. Rejoin using original link. Enter name & Email & click on Join Now
3. A popup will display the phone
information.
Direct Line Enter numb
er
Line with Extension “ I will call
in”
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STOP Infections Now!Interacting in WebEx
Apr 19, 2023 3
Be prepared to use:
•Pointer
•Raise your hand
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STOP Infections Now!
Our Planning Team
Theresa FillatreCanadian Patient Safety Institute
Michael GardamUniversity Health NetworkLeah Gitterman
University Health NetworkAnne Maclaurin
Canadian Patient Safety InstitutePaige Reason
University Health NetworkKatie Procter
BC Patient Safety & Quality CouncilLiz RykertMeta Strategies
Bruce HarriesImprovement Associates
Virginia FlintoftSHN Central Measurement Team
Carrie HainesCanadian Patient Safety Institute
Dannie CurrieSIA, Safer Healthcare Now!
Denise SorelCanadian Patient Safety Institute
Jason ThompsonCanadian Patient Safety Institute
Paule BernierSIA SHN, Quebec
Tanis RollefstadSIA, Safer Healthcare Now!
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STOP Infections Now!
Our FacultyErika Bailey
Erika Lee Bailey and AssociatesPetra Welsh
Fraser Health AuthorityLiz Van HornePublic Health Ontario
Susan McDonaldSiemens Healthcare Diagnostics
Keith McCandlessSocial Invention Group
Kathy DunnPublic Health Agency of Canada
Laurie O’NeilPublic Health Agency of Canada
Jennifer PlantTimmins and District Hospital
Betty FradgleySeniors Health Alberta
Anne-Marie LoweInstitut National de Sante Publique du
Quebec Angela Thomas
University Health Network
Gwen BrownSt. Francis Memorial HospitalColleen Snelgrove
Thunder Bay Regional Health Sciences Center
Mohammad SalhiaUniversity Health Network
Melissa CrumpVancouver General HospitalChantal Backman
The Ottawa HospitalJane Kirk
GOJO IndustriesChris Hayes
Canadian Patient Safety InstituteGreg Kennedy
Petra WalshFraser Health AuthorityKathy McGhie
3M, Infection Prevention SolutionsMatthew MullerSaint Michaels Hospital
Steve Black
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STOP Infections Now!
The ProblemThe Problem
• Each year 8,000 Canadians die from healthcare associated infections
• 220,000 others get infected
• Treatment is more costly than prevention ($129 million for 2010)
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STOP Infections Now!
Agreement
Cer
tain
ty
Low
Low High
HighSimple
Complicated
Complex
Adapted from Brenda Zimmerman, 2010
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STOP Infections Now!
Approaching different Approaching different problemsproblems
9
• Simple/complicated problems– Search for solutions, “problem
solve”– Checklists, algorithms, best
practices• Complex problems
– No one size fits all– Local solutions, multiple actions– Allows for paradoxes– Importance of relationships– “minimum specifications”
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STOP Infections Now!
……We know what to doWe know what to do
• Hand hygiene• Environmental cleaning• Surveillance• Precautions• Practice bundles
But for whatever reason we don’t always do them well…
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STOP Infections Now!
Previous Initiatives: NACSPrevious Initiatives: NACS
• May 2010 – May 2011
• 3 “waves”
• Positive Deviance and Liberating Structures
• ~ 60 teams from across Canada joined over the 12 month period
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STOP Infections Now!STOP Infections Now STOP Infections Now
CollaborativeCollaborative
• Help participating institutions improve compliance with evidence based strategies to reduce HAI’s
• Use Liberating structures and the Model for Improvement to engage people in changing behaviours and promoting culture change
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STOP Infections Now!
• 12+6 Month Virtual Collaborative
• Supported by hand hygiene and NACS faculty
• 7 learning sessions + monthly team calls
• One-to-one coaching
• Liberating structures + Model for Improvement
STOP Infections Now STOP Infections Now CollaborativeCollaborative
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STOP Infections Now!Improvement tools and Improvement tools and
strategiesstrategies• Liberating structures + Model for Improvement SINC GSK
• Implementation of change ideas using PDSA cycles (change package with ideas will be provided)
• Measurement: did the change make a difference
• One-to-one coaching
• Networking through learning sessions, team calls and the Community of Practice
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STOP Infections Now!
Model for Improvement
• Powerful tool for accelerating improvement
• Model used by many healthcare organizations to improve healthcare processes and outcomes
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STOP Infections Now!
New Option for New Option for TransformationTransformation
Culture eats strategy for breakfast
• Same People
• Same Incentives
• Same organizational Structure
• Change Patterns of Relating
• Include and Unleash Everyone
Liberating Structures
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STOP Infections Now!
What Teams Can ExpectWhat Teams Can Expect• Understand issues
related to improvement work and culture change
• Coaching support• Resources: GSK and
change package• Community of
practice• Learning with teams
from across Canada
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STOP Infections Now!
LS1LS2 LS3 LS4/5 LS6
Pre-work
Call to action
October 5thInformation
Call 1
February 29th /March 7th November 10th
P
DS
AP
DS
A
Sept 16th2011
Stop Infections Now Collaborative
Oct 12thInformation
Call 2
One week One week
Nov. 16th Nov.23rd June 6th
P
DS
A
LS7Closing
Oct/Nov
• All collaborative calls between LS
• Regular use of CoP
Monthly calls until end of 18 months
P
DS
A
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STOP Infections Now!
AIMAIM
• Support teams in the Virtual Learning Collaborative (VLC) to achieve a 30% reduction in healthcare associated infections
• Support teams to achieve hand hygiene compliance rates of at least 80%
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STOP Infections Now!
Principles of this Principles of this CollaborativeCollaborative
• Everyone teaches, everyone learns
• Active participation• Measurement is
fundamental to targeted improvement work
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STOP Infections Now!
Principles of this Principles of this CollaborativeCollaborative
• Nothing about me without me
• Practice deep respect for people and local solutions
• Practice self discovery within a group
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STOP Infections Now!
Why Measure?
• To establish benchmarks• To monitor compliance with policies and
procedures• To understand the impact/efficacy of
your interventions
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STOP Infections Now!
Whatever is being measured, it is important to use the information
gathered. Continually review the data and develop action plans to address
any issues
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STOP Infections Now!
What to Measure?
• Measure the things that provide value for your setting
Ask yourself?• Is the information relevant? Will gathering
data add value?• Can this process or outcome be measured?• Can the data be fed back to frontline staff in
a way that makes sense to them?
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STOP Infections Now!
MeasuresMeasures
Mandatory Optional**WHO assessment (pre and post)
Other local or selected measures that teams want to use such as:
•ABHR use•Soap use•Placement of ABHR (before and after)
Hand hygiene audit
At least one of: CDAD, MRSA* VRE* outcome measures
Environmental Cleaning
Culture Survey
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STOP Infections Now!
Virtual Sessions: Using Virtual Sessions: Using WebexWebex
• Connect people through internet &/or telephone to create a virtual interactive learning environment
Requirements:– Meeting room with computer internet access– MS word, PowerPoint and Excel on computer– Discussion with IT re: firewall – Ability to play videos on the desktop– Telephone with speaker capabilities & hands free capacity
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STOP Infections Now!Webex Training Sessions (for enrolled teams, choose
one):
October 12th
Time: 9:00 PDT; 10:00 MDT/CST; 11:00 CDT; 12:00 EDT; 1:00 ADT; 1:30 NDT
October 18th Time: 12:00 PDT; 1:00 MDT/CST; 2:00 CDT; 3:00 EDT;
4:00 ADT; 4:30 NDT
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STOP Infections Now!
Requirements for Requirements for RegistrationRegistration
• Interdisciplinary team committed to building sustainable strategies to reduce HAI’s and improve hand hygiene
• Commitment to submit data• Active participation and sharing• Support by Executive leader• Enrolment in SHN and in SINC
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STOP Infections Now!
Costs & RegistrationCosts & Registration• $1,000 per team (up to 7 team members)• 7 virtual learning sessions• Monthly team calls• Multiple action periods
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STOP Infections Now!QuestionsQuestions
Paige Reason
Project Manager
[email protected] x 8365
Anne MacLaurinProject Manager – [email protected]
French SIA SupportPaule Bernier
Safety and Improvement Advisor – SHN! Quebec
[email protected] x 5044