Www.oit.state.pa.us NGA e-Gov’t Task Force NGA e-Gov’t Task Force Changing the Face of...

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NGA e-Gov’t Task NGA e-Gov’t Task ForceForceChanging the Face of Government:Collective Vision

for More Effective Service

Charles F. GerhardsChief Information OfficerCommonwealth of Pennsylvania

June 6, 2001

STATE AGENCIES

FRICTION

FREE

GOV’T

SINGLE

FACE OF

GOV’T

PA ELECTRONIC GOVERNMEN

T

Gov. Ridge’s VisionGov. Ridge’s Vision


• Single face of governmentUnifying state government servicesSeamless transition from state to local

services

Gov. Ridge’s VisionGov. Ridge’s Vision


Gov. Ridge’s VisionGov. Ridge’s Vision• Friction-free government

Citizen-centric vs. government-centric service delivery

Streamlining business processes


Implementing the Implementing the VisionVision• The importance

of leadership & empowerment

PA Gov. Tom Ridge


Implementing the Implementing the VisionVision

• PA PowerPortOrganized by

function notagency

Unifying technology


PA Public Website Activity

0

500

1,000

1,500

2,000

Jun-98 Dec-98 Jun-99 Dec-99 Jun-00 Dec-00

2.5billionhits


Implementing the Implementing the VisionVision• PA-DSF technology

Standards basedWeb generatorComponent

sharingState/local pilots


Seizing Seizing OpportunitiesOpportunities

• PA Open for Business(EconomicDevelopment)

• Multi-agency

• Expand to local governments

www.PAOpen4Business.state.pa.us



PA Open for Business – 20,000 Registered Users



• The Justice Network (JNET)(Crime Fighting)

• Multi-agency

• Local & federalgovernmentparticipation

www.pajnet.state.pa.us



• JNET Success StoriesUsed by PSP to apprehend

a rape suspectFBI uses JNET photos to identify robbers,

kidnappers, and murders JNET aids in re-incarceration of escapee JNET protects innocent man from arrestPA Board of Pardons notified of arrest of

pardon applicant via JNET


Raising the BarRaising the Bar• More can be done among states

Sharing expertiseand experiences

Adopting standardsSharing

e-government applications

NASCIO is leading these efforts


Raising the BarRaising the Bar• More can be done at federal level

Coordination with statesBuild once use 50 times

approachProvide flexibility in

federal funding

A federal CIO is needed

FEDERALServices

LOCALServices

STATEServices

The Ultimate VisionThe Ultimate Vision

Www.oit.state.pa.us NGA e-Gov’t Task Force NGA e-Gov’t Task Force Changing the Face of...

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