Www.nhsdirect.nhs.uk. Dr Nicholas Robinson NHS Direct Online Adviser for eHealth & Telemedicine...
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Transcript of Www.nhsdirect.nhs.uk. Dr Nicholas Robinson NHS Direct Online Adviser for eHealth & Telemedicine...
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www.nhsdirect.nhs.uk
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Dr Nicholas RobinsonNHS Direct OnlineAdviser for eHealth & [email protected]
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The success of NHS Direct - the nationwide, 24-hour, nurse-led health advice service means it is to be significantly expanded over the next three yearsJohn Hutton, Health Minister - 14th April 2003
Strategic Context
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As a result of the investment in the service, NHS Direct Online will offer the public a web-based personal health organiser by the end of 2003 - My NHS HealthSpace
Strategic Context
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My NHS HealthSpace is an electronic record held by NHS Online in a secure place on the Internet. What is it?
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Whats in it? My NHS HealthSpace contains: personal health status health appointments current medication SMS & email reminders health related news and information future secure gateway to NHS records
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Users can enter as much / little personal information as they like into their own HealthSpace.The service is designed so that users can tailor their HealthSpace to their specific needs.The service can be used with complete anonymity.Designed for Users
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Evolution of My HealthSpace
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Phase 1 Proof of Concept
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Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)
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Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of KinSecure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Phase 1 Standalone HealthSpace
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Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners ManualSecure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)
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Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners Manual
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Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners Manual
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Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners ManualGP e-Records - HRI ProcessPhase 2 - Gateway to NHS records
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Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners ManualGP e-Records - HRI Process
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Internet (XHTML)Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners ManualGP e-Records - HRI Process
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Internet (XHTML)KioskPDAWAPDTVGP e-Records - HRI ProcessSecure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners Manual
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NHS e-Records
Secure SSL area(Using an SSL certificate means any information passed between the server and the user is encrypted for viewing only between these two machines)Calendar/AppointmentsPersonal DetailsPersonal Health StatusNext of Kin
Patient Choice ProjectOwners ManualGP e-Records - HRI ProcessInternet (XHTML)KioskPDAWAPDTV
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Patients at Bury Knowle GP practice in Oxford had live access to their GP records via My NHS HealthSpace
NHS Direct Online Enquiry Service users piloted real time access to their own HealthSpace on the web
My NHS HealthSpace Pilot sites
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Key issues for pilot stagesLocationEase of accessUnderstandabilityGovernanceTechnicalSatisfactionHealthy ImpactStickiness
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www.nhsdirect.nhs.uk
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What we asked the public!Does the look & feel work for you? Do you understand what HealthSpace is all about?Does access to your NHS records work for you?Is there anything we have missed?
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What did we change as a result?Look & FeelLogging OnTerms & ConditionsPersonal Details CalendarHealth StatusNHS RecordsHelp function
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www.nhsdirect.nhs.uk
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www.nhsdirect.nhs.uk
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www.nhsdirect.nhs.uk
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www.nhsdirect.nhs.uk
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Why use HealthSpace?Get the information you want, in the format you want
Be better informed & less anxious with NHS health professionals
Record your health care wishes & alert health professionals to them
NHS health professionals will contact you discretely, safely & securely
Remember appointments & when to take pills HealthSpace reminds you
Access whatever you want, whenever you want, for as long as you want
End result: HealthSpace puts you more in control of your own health care
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Next Steps for HealthSpace?Deliver standalone My NHS HealthSpace to NHS Direct Online users by December 2003
Work within National Programme for IT to deliver the secure patient portal to NHS electronic records by December 2004
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What will the next generation My NHS HealthSpace look and feel like?
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www.nhsdirect.nhs.uk
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www.nhsdirect.nhs.uk
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What next?Watch the web!
www.nhsdirect.nhs.uk
