Www.lyon-ville- entrepreneuriat.org PRESENTATION OF THE NETWORK.

www.lyon-ville-entrepreneuriat.org

PRESENTATION OF THE NETWORK


CONTENT

The tools of the Network LVE :

• Audit guide• Professionalism of partners• LVE PRO : Common Database


QUALITYQUALITY


The labelling program

– Challenge : to improve and maintain the quality of services and mutual knowledge

– Goal : to regularly improve the labeling quality program (renewed every two years)

28 labelling of structures in 2007 34 labelling of structures in 2009 Following the 2009 audit, 1 structure formerly labelized in 2007 was not

anymore in 2009


The members of Lyon Ville de l’Entrepreneuriat

• CCI de Lyon et ses antennes territoriales• Chambre des Métiers et de l’Artisanat du Rhône• Cabestan• Créons Scop• Centre d’Information aux Droits des Femmes• Activ'Idées Bron• La Coursive d’entreprises St Fons • CREAR – ville de Rillieux la Pape • ADL Villeurbanne• Graines de SOL• Pépinière Saône Mont d’Or Création • Service Economique Ville de Vénissieux• Boutique Initiative de Vaulx en Velin• Boutique de l’Initiative de Vénissieux• Cré’Acteur Vénissieux

• ADIE• Novacité • Créalys• Union Régionale des SCOP• Cap Services• Elycoop • Escale Création • Action’Elles• Maison de la Création de la Duchère• DACE (St Priest, Feyzin)• Rhône Développement Initiative (RDI)• le Village des Créateurs• Pépinière CARCO• Talent 9


LLVE VE INTEGRATIONINTEGRATION


The permanent quality unit(Monitoring tool of the "quality" part)

Objectives:

• To guarantee the implementation of the Quality System LVE• To continuously improve the network's efficiency• To guide the integration of new members and partners (integration process

and pathway)• To stimulate collective opportunities of skill development in the network• To manage stakeholders' skills within the framework of the Quality System• To collect information on practices (possible benchmarking besides analogue

networks)


OUR COMMITMENTS

1. TO BRIEF : present our services, our terms of intervention, and the public to whom we address.

2. TO ADVISE : guide you to one of our partners if our organization cannot meet your needs.

3. TO ASSIST : To approve your project’s presentation and to help you to complete it in order to give you the best keys to achieve it and to facilitate the financial organism’s intervention.

4. CONFIDENTIALITY : preserve the confidentiality of your project.

5. TO PROVIDE A SINGLE CONTACT : designate one of our advisors for the coordination and oversight of your project.


OUR COMMITMENTS

6. SKILLS : provide you with relevant and qualified interlocutors.

7. TIME LIMIT: meet all deadlines.

8. MATERIAL RESOURCES : facilitate the provision of material resources suited to the development of your project.

9. FEEDBACK & IMPROVEMENTS : take your comments into consideration in order to continuously improve the services.

10. INVOLVEMENT & NETWORK : Get involved in the LVE network for the best fulfillment of your expectations.


Acceptability criteria of application

• Ratio would-be entrepreneur to total "clients" > 50%• Operationnality degree > 50%• Presence time in the region >50%• Minimum two years in the field of creation• Minimum two years in the region • Contribute to the network a new service or improvement of

coverage• Regular work with network members in the last two years.


PROFESSIONALISATIOPROFESSIONALISATIONN


PROFESSIONALISATION

Key elements of the work on the competences standards :

Reports:- Further to the audits in 2009, we noticed that the competences standards were not

anymore in concordance with the LVE network partners professions, they were obsolete in consideration of the partner maturity level for the quality service

- Strong willing from the LVE network creation to have an effective professionalization tool which develops the network intern competences = to notice in the network some expert partners and subjects of work = Develop the global quality level and high requirements.


PROFESSIONALISATION: Key elements of the work on the competences standards

Actions :- Move from the LVE working groups to profession groups- Those new groups have been defined according to partner common problems which

have the same positioning on the pathway of the would-be entrepreneur :• Inform and orientate individuals ideas/projects• Validate the couple Individual /project-idea• Support the individual and its project• Finance the individual and its project (creation and take over)• Support the entrepreneur and its company- This work will permit to make new competences standards and make it more relevant for

the partners and professions in LVE network.- Organization by external experts


Targets :- To give to the LVE partners an intern evaluation tool of competences- Check out subjects, needs or common work axis for partners of the network- Check out experts to set up some tools, information, or training programs which aim at

professionalize the network partners- Create some competences standards which will become a reference for the stakeholders

of the creation field

PROFESSIONALISATION: Key elements of the work on the competences standards


Proposition of typology for "core competences groups"

Inform and orientate

individuals and ideas/projects

Validate the couple Individual /project-

idea

Support the individual and its

project

Finance the individual and its project

(creation and take over)

Support the entrepreneur and its

company

Role performed by "gateways", organisation in charge of detection, awareness raising.

Role performed by the organisations making project diagnosis for creation and take-over and by the ones invovled in the initial formalisation of the project

Role performed by "support", project test, training for creation and take-over, advice by experts, mentoring, setting up and registration organisations

Role performed by organisation involved in financing the projects of creation and take-over.

Role performed by organisation acting in hosting and setting up, mentoring, long lasting support, experts, post-creation financing.

core competence groups: have organisations whose core competences are homogeneous work together on skill development and mutualisation of practices and tools.


DATABASEDATABASE


LVE PRO: the common data base

Challenge :– To provide our clients with a framework – To have precise monitoring tools

Target : to set up a new online version of the common database for any user of the network, in order to track would-be entrepreneurs

– For information: second version of database available from Sept. 09

Operational tool : search engine for orientation in the network + data sharing between partners

https://www.LVEPro.com


LVE PRO

This data base has 4 main targets :

1 : To guide the would-be entrepreneur at any step of his pathway2 : To visualise the pathway of the would-be entrepreneur3 : To fill in the informations about the would-be entrepreneur into the

database4 : To increase the knowledge on the network by the users


LVE BROCHURESLVE BROCHURES


LVE BROCHURES

Www.lyon-ville- entrepreneuriat.org PRESENTATION OF THE NETWORK.

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