AMAZON KINDLE SUPPORT WHERE YOU CAN GET 24/7

CUSTOMER SATISFACTION

KINDLE FIRE HD WON’T CHARGE

ISSUES: OWNER OF THE KINDLE

HAVE REMARKED ON VARIOUS ISSUES

WITH THE BATTERY AND CHARGING.

SOME BASICALLY NOT CHARGING,

WHILE OTHERS WILL CHARGE JUST

FOR A COUPLE OF SECONDS, AND

CHARGING YOUR KINDLE VERY

SLOWLY.

SOLUTION:

• OFF YOUR KINDLE FIRE HD, THEN CHARGE FOR TWO OR THREE

HOURS.

• TEST THE CHARGER WITH ALTERNATIVE KINDLE DEVICE TO ENSURE

THAT THE LINK OR CHARGER IS NOT BROKEN.

• THE LIGHT TO SHOW CHARGING DOES NOT SHOW UP, HAVE A GO

AT PUSHING THE LINK IN FURTHER OR MOVING IT VERY CAREFULLY.

SOME KINDLE HAVE BEEN FOUND TO HAVE FREE PORTS. IN THE

EVENT THAT YOUR PORT TURNS OUT TO BE FREE, YOU MUST TO GO

TO AMAZON KINDLE SUPPORT TO REQUEST A REPLACEMENT.

TYPING ISSUES

• ISSUES:

Sometimes keyboard typesthe random character ordeleting words automatically,instead of typing the correctcharacters. This problem isusually faced by the user.

SOLUTIONS:

• CLEAN YOUR TOUCHSCREEN GENTLY BY WIPING IT WITH THE

MICROFIBER CLOTH. MAKE SURE, YOUR SCREEN PROTECTOR HAVE

NO AIR BUBBLE STICKED ON IT AND YOUR CASE IS FITTED

CORRECTLY.

• SAVE ALL THE IMPORTANT INFORMATION AND RESET YOUR KINDLE.

• CONTACT KINDLE HELP ON THE OFF CHANCE THAT YOU ARE AS YET

ENCOUNTERING ISSUES AFTER RESET AND REQUEST A

REPLACEMENT.

NO SOUND THROUGH EARPHONES OR SPEAKERS

• ISSUE: A COUPLE OF

CLIENTS HAVE

ANNOUNCED ISSUES WITH

SOUND TO COME

THROUGH THEIR

EARPHONES OR SPEAKERS

ON THE KINDLE HD OR

HDX.

SOLUTIONS:

• ENSURE THAT YOUR VOLUME IS TURNED UP BY TAPPING THE VOLUME UP

BUTTON ALONG THE SIDE OF THE TABLET, OR CHECK BY GOING INTO THE

SETTINGS – DISPLAY AND SOUNDS.

• ON THE OFF CHANCE THAT YOUR SPEAKERS AREN’T WORKING, HAVE A GO

AT CONNECTING TO EARPHONES THEN UNPLUGGING THEM ONCE MORE,

OR REBOOT YOUR TABLET BY TURNING IT OFF NOW AND ON AGAIN.

• ON THE OFF CHANCE THAT YOU HAVE A CASE ON YOUR DEVICE AND

YOUR EARPHONES AREN’T WORKING, HAVE A GO AT EXPELLING THE CASE

AND ATTEMPTING THE EARPHONES ONCE MORE.

• JUST JIGGLING YOUR EARPHONE JACK AND CHECK WHETHER IT PRODUCES

SOUND. ON THE OFF CHANCE THAT IT DOES, THEN YOU MAY NEED TO

CONTACT KINDLE SUPPORT TO REPLACE YOUR EARPHONES, AS YOUR JACK

OR SPEAKERS ARE PROBABLY GOING TO BE BROKEN.

PRE-INSTALLED BROWSER ISN’T WORKING

ISSUE: DIFFERENT KINDLE

USER’S HAVE BATTLED WITH

ISSUES BROUGHT ABOUT BY THE

PRE-INSTALLED BROWSER. IT

RESULTS TO HAVE A MODERATE

EXECUTION AND STEADY

SLAMMING.

POTENTIAL SOLUTIONS:

• HAVE A GO AT REBOOTING YOUR KINDLE BY HOLDING THE POWER

BUTTON FOR 20 SECONDS AND TURN IT ON AGAIN.

• CLEAR INFORMATION ON YOUR BROWSER BY GOING TO SETTINGS –

APPLICATIONS – MANAGE ALL APPLICATIONS – ALL APPLICATIONS –

SILK BROWSER – CLEAR DATA.

• HAVE A GO AT DOWNLOADING AN ANOTHER BROWSER, FOR

EXAMPLE, DOLPHIN PROGRAM.

TROUBLE WITH STARTUP

ISSUE: A FEW USERS HAVE

REVEALED THAT THEY

EXPERIENCE BRIEF STOPS OR

ISSUES WHEN BEGINNING UP

THEIR KINDLE, OR CAN'T TURN

ON THE GADGET.

POTENTIAL SOLUTIONS:

• HOLD DOWN THE POWER BUTTON FOR 20 SECONDS TO

REBOOT THE KINDLE, AND AFTER THAT TAP THE POWER

BUTTON TO FAIL. THIS MAY GET OUT ANY GLITCHES THAT

ARE BRINGING ABOUT THE ISSUE.

• PRESS THE POWER BUTTON FOR 20 SECONDS UNTIL THE

DEVICE IS TOTALLY OFF, THEN MODULE THE CHARGER AND

HIT THE POWER BUTTON AGAIN TO TURN IT ON. IF YOUR

BATTERY MIGHT BE EMPTY, LEAVE THE DEVICE TO CHARGE

FOR 60 MINUTES BEFORE YOU ATTEMPT TO TURN IT

ON. KINDLE COM SUPPORT WILL GIVE THE BEST GUIDANCE, IF

STILL STRUGGLING WITH THE STARTUP- PROBLEM.

CAN’T CONNECT TO A COMPUTER

• ISSUE: A FEW PEOPLE HAVE FOUND

THAT THEY BATTLE WITHINTERFACING THEIR KINDLE OR HDXTO THEIR PC OR TABLET. WHILETRYING TO MOVE RECORDS FROMONE AREA TO THE NEXT, YOU MAYGET A MESSAGE THAT THE DEVICEHAS QUIT REACTING OR BEENDISCONNECTED. YOU WON'T NOTHAVE THE CAPACITY TO GET THEDEVICE TO SHOW UP ON YOUR PC ASA DRIVE BY ANY STRETCH OF THEIMAGINATION.

SOLUTIONS:

• TURNING BOTH YOUR PC AND YOUR KINDLE OFF FOR A FEW

MOMENTS, AND AFTERWARD BACK ON ONCE MORE. THIS WILL RESET

THEM BOTH AND ALLOW THEM TO CONNECT AGAIN.

• USE ANOTHER UNIVERSAL SERIAL BUS(USB) CABLE, IN THE EVENT THAT

THE ISSUE IS IN THAT, OR IN THE EVENT THAT YOU HAVE AN EXTRA

USB PORT, TAKE A PLUG IN AT CONNECTING IT.

• UTILIZE AN APPLICATION, FOR EXAMPLE, DROPBOX, TO REMOTELY

EXCHANGE YOUR DOCUMENTS FROM YOUR KINDLE ONTO YOUR PC.

•

INTERNAL ERRORS

ISSUE: A FEW USERS HAVE

ENCOUNTERED A MESSAGE THAT

STATES "AN INNER MISTAKE HAS

HAPPENED" WHEN ATTEMPTING

TO GET TO A FEW

APPLICATIONS.

SOLUTION:

• RESTART YOUR KINDLE BY HOLDING THE POWER BUTTON DOWN FOR 20 SECONDS

AND AFTERWARD BETRAYING ONCE MORE.

• KILL YOUR WEB SWITCH FOR A FEW MOMENTS AND AFTER THAT BACK ON AGAIN

TO DISPOSE OF ANY SYSTEM NETWORK ISSUES.

• ENSURE THAT THE DATE AND TIME ARE RIGHT ON YOUR GADGET BY SWIPING

DOWN FROM THE TOP POINT OF THE SCREEN, MORE – DATE AND TIME

• DISCOVER THE APPLICATION THAT WON'T STACK BY SWIPING FROM THE HIGHEST

POINT OF THE SCREEN AND CHOOSING MORE – APPLICATIONS – INSTALLED

APPLICATIONS. ONCE YOU'VE FOUND THE APPLICATION, SELECT FORCE STOP – OK

– CLEAR DATA – OK.

• DE-REGISTER YOUR KINDLE , GO TO MORE – >MY ACCOUNT – >DEREGISTER. YOU

CAN THEN REG THE KINDLE DEVICE AGAIN AND CHECK WHETHER IT HAS HAD ANY

KIND OF EFFECT TO THE EXECUTION.

CANNOT CONNECT WITH WI-FI

• ISSUES: THERE ARE

DIFFERENT REASONS

WHY YOUR KINDLE

GADGET MAY NOT

ASSOCIATE WITH A WI-

FI.

SOLUTIONS:• ENSURE FIRSTLY, YOUR AIRPLANE MODE IS NOT ACTIVATED AND THAT

WI-FI IS ON BY GOING TO MORE - WIRELESS.

• RESTART YOUR KINDLE DEVICE.

• DOWNLOAD A WI-FI ANALYZER APPLICATION TO ENSURE THAT

CHANNELS ARE NOT VERY OCCUPIED.

• ENSURE YOUR KINDLE IS TOTALLY CHARGED THEN RESET THE KINDLE TO

FACTORY SETTINGS.

IF YOU STILL FACING THE ISSUES , WWW KINDLE COM SUPPORT WILL ALWAYS BE

THERE TO SUPPORT YOU FOR 24/7 HOURS.

YOU CAN CONNECT WITH US THROUGH CALLING US ON OUR TOLL-FREE

NUMBER +1-855-856-2653 OR GO TO OUR OFFICIAL WEBSITE

WWW.TECHHELPERZ.COM/SUPPORT-FORKINDLE