Www.fractal-consulting.com FRACTAL – The Science of Organisation Systems Thinking Master Class...

$: Www.fractal-consulting.com FRACTAL – The Science of Organisation Systems Thinking Master Class Professor Peter Kawalek - MBS Patrick Hoverstadt - Fractal.$
www.fractal-consulting.com FRACTAL – The Science of Organisation

Systems Thinking Master Class

Professor Peter Kawalek - MBSPatrick Hoverstadt - Fractal


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Systems are about…..

If we had to put it in one sentence, it would be this:

Don’t think of your organization as a machine, think of it as a garden.

From machine -> organism.


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Banks - uncontainable complexity, beyond the ken of the regulator = a completely predictable disaster.Baby Peter - uncontainable complexity, beyond the ken of the busy social worker = a completely predictable outcome?Baby Peter - the regulator isn’t a regulator, it is a governor, meaning that the whole management structure is changed?Manchester & the region - real change is not commissioned. It grows. Management role is to facilitate, to garden & to fix problems that emerge.


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Emergence

Feedback Loops

Creation of Purpose

Managing Complexity

Wholes

Not IT

Not Process


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The Banks……..

Emergence

Feedback Loops

Creation of Purpose

Managing Complexity

Wholes


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Delivering Services………

Emergence

Feedback Loops

Creation of Purpose

Managing Complexity

Wholes


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Delivering Economic Development

Emergence

Feedback Loops

Creation of Purpose

Managing Complexity

Wholes


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AGMAMore or less….?

Morethan the sum of its

parts?Able to take strategic regional decisionsCost saving through shared servicesBetter coordination between services and across areasClearer decision making

Lessthan the sum of its

parts?Extra level of managementExtra costsSlower decision makingConfusion over responsibilities & authority


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Change Method e.g. Salford


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New organisationalstructure

SimplifiedReporting and Accountability

People volunteer in or areselected

Sufficient autonomy tochange processes, to adoptnew IT, to grow a newculture

Change


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1. A simplified and controlled management structure(a recognised and patrolled boundary)

2. A broad, agreed mandate

3. Accountability

4. Sufficient Resources

5. Brand/Set of Symbols

6. A Joining Ritual

ELEMENTS OF THE ‘BUBBLE’ STRATEGY:


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Socio-technical Investigation…..

SPRINT www.sprint.gov.uk

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